Dear Freedom of Information Team,
I am writing to request information relating to the workforce profile, absence, organisational support, and training arrangements within Liaison & Diversion (L&D) services.
The purpose of this request is to better understand how Liaison & Diversion services are structured and what organisational arrangements are recorded in relation to workforce profile, absence, support and training. The request does not seek to assess individual services or make any assumptions about current provision.
I would be grateful if you could provide the following information relating to your Liaison & Diversion service(s). The information requested is aggregated organisational data only. Please do not provide any personal, identifiable, staff-level or patient-level information. Where information is not held in the format requested, please indicate this.
Workforce Profile
1. Does your organisation host/have a Liaison & Diversion service? N/A if not
2. How many substantive staff are currently employed within your Liaison & Diversion service, reported as aggregated headcount and/or WTE where held?
3. Please provide the current establishment by staff group (if available), for example:
o Nurses
o Speech and Language Therapists
o Occupational Therapists
o Social Workers
o Support Workers
o Psychological professions
o Other professional groups
4. How many WTE vacancies currently exist within the service, where this information is held?
5. What is the staff turnover rate for the Liaison & Diversion workforce, reported as aggregated organisational data where held, for:
o 2023/24
o 2024/25
o 2025/26
6. How many staff have left the service during each of the above financial years, reported as aggregated headcount and/or WTE where held?
Sickness Absence
1. Please provide the overall sickness absence rate for the Liaison & Diversion workforce for:
o 2023/24
o 2024/25
o 2025/26
2. If available as aggregated organisational data, please provide the proportion of sickness absence recorded under the following absence categories, or equivalent categories used by your organisation:
o Stress
o Anxiety
o Depression
o Other mental health-related absence
Wellbeing and Psychological Support
Please indicate whether the following types of support are available to staff working in the Liaison & Diversion service, where this information is held:
Support Type Available (Y/N)
Employee Assistance Programme
Occupational Health
Psychological support/counselling
Reflective practice
Schwartz Rounds
Trauma-informed support
Clinical supervision
Professional supervision
Coaching
Wellbeing champions
Peer support programme
Chaplaincy
Other (please specify)
Supervision and Professional Support
1. Does your Liaison & Diversion service have a formal supervision policy?
2. What supervision arrangements are routinely available?
Please indicate whether the following supervision arrangements are routinely available, where this information is held:
• Clinical supervision
• Professional supervision
• Management supervision
• Reflective practice groups
• Group supervision
• Other (please specify)
What is the expected frequency of supervision for front-line practitioners?
Training
Please indicate whether your organisation records or provides workforce training in any of the following areas, where this information is held:
Training Area Available (Y/N)
Trauma-informed practice
Psychological safety
Resilience
Stress management
Burnout prevention
Vicarious trauma
Moral injury
Thank you.
Kind Regards,

