Freedom of Information Request – Ref: FOI 281-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
Workforce Profile
1. Does your organisation host/have a Liaison & Diversion service? N/A if not
Our response:
Yes
You asked:
2. How many substantive staff are currently employed within your Liaison & Diversion service, reported as aggregated headcount and/or WTE where held?
Our response:
10 staff in total.
1.2 WTE – Clinical & Operational Manager (job share)
4 WTE – Senior Mental Health Practitioner
3.6 WTE – Support Time & Recovery Worker (4 staff)
You asked:
3. Please provide the current establishment by staff group (if available), for example:
- Nurses
- Speech and Language Therapists
- Occupational Therapists
- Social Workers
- Support Workers
- Psychological professions
- Other professional groups
Our response:
- Nurses – 2 staff
- Speech and Language Therapists – 0 staff
- Occupational Therapists – 0 staff
- Social Workers – 2 staff
- Support Workers – 4 staff
- Psychological professions – 0 staff
- Other professional groups – o staff
You asked:
4. How many WTE vacancies currently exist within the service, where this information is held?
Our response:
Zero.
You asked:
5. What is the staff turnover rate for the Liaison & Diversion workforce, reported as aggregated organisational data where held, for:
- 2023/24
- 2024/25
- 2025/26
Our response:
- 2023/24 – 0%
- 2024/25 – 0%
- 2025/26 – 10.53%
You asked:
6. How many staff have left the service during each of the above financial years, reported as aggregated headcount and/or WTE where held?
Our response:
2025/26 – 1.0 WTE
You asked:
Sickness Absence
1. Please provide the overall sickness absence rate for the Liaison & Diversion workforce for:
- 2023/24
- 2024/25
- 2025/26
Our response:
- 2023/24 – 2.73%
- 2024/25 – 4.13%
- 2025/26 – 6.38%
You asked:
If available as aggregated organisational data, please provide the proportion of sickness absence recorded under the following absence categories, or equivalent categories used by your organisation:
- Stress
- Anxiety
- Depression
- Other mental health-related absence
Our response:
Stress, Anxiety, Depression (S10 combines these categories) – 0.79%
You asked / Our response:
Wellbeing and Psychological Support
Please indicate whether the following types of support are available to staff working in the Liaison & Diversion service, where this information is held:
| Support Type | Available (Y/N) |
| Employee Assistance Programme | Y |
| Occupational Health | Y |
| Psychological support/counselling | Y |
| Reflective practice | Y |
| Schwartz Rounds | N |
| Trauma-informed support | Y |
| Clinical supervision | Y |
| Professional supervision | Y |
| Coaching | Y |
| Wellbeing champions | Y |
| Peer support programme | Y |
| Chaplaincy | Y |
| Other (please specify) | N/A |
You asked:
Supervision and Professional Support
Does your Liaison & Diversion service have a formal supervision policy?
Our response:
The Trust has a supervision policy that is utilised within the service.
You asked:
What supervision arrangements are routinely available?
Our response:
Line management and clinical supervision provided to staff every 4-6 weeks
You asked:
Please indicate whether the following supervision arrangements are routinely available, where this information is held:
- Clinical supervision
- Professional supervision
- Management supervision
- Reflective practice groups
- Group supervision
- Other (please specify)
Our response:
- Clinical supervision – Y
- Professional supervision – Y
- Management supervision – Y
- Reflective practice groups – Y
- Group supervision – Y
- Other (please specify) – N/A
You asked:
What is the expected frequency of supervision for front-line practitioners?
Our response:
4 – 6 weeks.
You asked / Our response:
Training
Please indicate whether your organisation records or provides workforce training in any of the following areas, where this information is held:
| Training Area | Available (Y/N) |
| Trauma-informed practice | Y |
| Psychological safety | Y |
| Resilience | Y |
| Stress management | Y |
| Burnout prevention | Y |
| Vicarious trauma | Y |
| Moral injury | Y |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.