ESR/Workforce

Dear Sir/Madam,

I am writing under the Freedom of Information Act 2000 to request information about the digital platform that Gloucestershire Health and Care NHS Foundation Trust uses for temporary medical and dental staffing.

In this request:

“Platform provider” means Locum’s Nest Ltd, Patchwork Health, or another company that supplies a digital staff bank or temporary staffing platform.

Please provide the following:

1. For each platform used for medical or dental temporary staffing at any time from 1 April 2023 to the date of this request:

– the platform provider’s legal name;
– the product name; and
– the dates of use.

If the Trust receives this service through another NHS organisation, rather than buying it directly from the platform provider, please give the name of that organisation.

2. The modules or products to which the Trust currently subscribes.
For Locum’s Nest, these may include Match, Community, Intelligence, Link, PassportPlus, or a collaborative bank service.

3. Whether the Trust, or a predecessor organisation or site now operated by the Trust, is or has been a member of the Locum’s Nest Digital Collaborative Bank. If so, please provide the joining date and, where applicable, the leaving date. The supplier’s website, accessed on 28 July 2026, lists the organisation or its predecessor as a member:

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flocumsnest.co.uk%2Fthe-digital-collaborative-bank&data=05%7C02%7CFOI%40ghc.nhs.uk%7Ce3bebc47dbb746e9a43108deed4d1d53%7Cf8120e622f9442d0beb68143b2f833fb%7C0%7C0%7C639209112644527105%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=lFE4DA0KDa2UbomVECBP%2FbtIe8Zbg%2FfEcHFnNSftP6U%3D&reserved=0

4. The most recent document that lists the information fields that the Trust can view or download from the platform. For example, this could be a list of the column headings in a shift or rate export.

5. The latest document held by the Trust that lists the standard reports, dashboards, or data exports available through the platform.

6. Whether the Trust can export its own shift and rate records from the platform and, if so, the available file formats.

Records stored in the supplier’s system

Some requested records may be stored in the platform provider’s system rather than on the Trust’s own systems. Section 3(2)(b) of the Act covers information that another person stores on behalf of a public authority. Please include requested records that the platform provider stores for the Trust and that the Trust can access or require the provider to supply.

If the Trust considers that any requested record is not held on its behalf, please identify the relevant item and provide any contract term held by the Trust that states whether the Trust can access or obtain that record.

Format and assistance

For any list or tabular data, I prefer CSV format under section 11.

Existing documents can be supplied in their current electronic format.

Please redact exempt information rather than withhold a complete document where this is possible.

If any part of this request is unclear, or if you estimate that compliance would exceed the appropriate cost limit, please provide advice and assistance under section 16 about a practical refinement.

Thank you for your assistance.

Yours faithfully,

Master Vendor Contracts with ID Medical

Contracts, ESR/Workforce

Dear FOI Team,

I hope you are well.

I would like to request the following information regarding your Master Vendor contracts with ID Medical for Allied Health Professionals & Nursing.
Please may you provide a CSV or Excel doc containing a list of these contracts outlined as per categories 1-8:

1. Contract scope – Title and description of the service
2. The incumbent supplier
3. Start date
4. End date – If there are any potential extensions, please confirm this
5. Route to market – The procurement method used (e.g., open procedure, restricted procedure). If a framework or DPS was applicable, please provide its name
6. Total contract value
7. Key Performance Indicators (KPIs)
8. Service Level Agreements (SLAs)

If any of the request is outside the scope of the FOIA, please answer what you can and advise and assist on the best way to uncover the remainder of the information.

Could I please get a reference number for this request?

Thanks in advance.

Job Planning

Dear Gloucestershire Health and Care NHS Foundation Trust,

I am writing to request information under the Freedom of Information Act regarding Job Planning Systems. Please can you complete the below questions:

Consultants SAS Doctors Allied Health Professionals (AHPs)
1. What job planning supplier does the organisation use?
1a. If not utilised, could you please specify how you carry out job planning? (e.g paper based, excel, word, if other- please state)
2. What is the contract start date for your job planning supplier?
3. What is the contract end date for your job planning supplier?
4. What was the annual cost of your job planning supplier for the financial year 25/26 (April 2025 – March 2026)?
5. What other third-party systems does your Job planning system integrate with?
6. For each staffing group what percentage of staff is job planning rolled out to?
7. Is job planning at your organisation demand led via a service plan?
8. In line with the NHS Three Year Workforce plan, are you on track by the end of financial year 2026/27 to have a system for monitoring and assurance in place for tracking job planned activity?
7a. If yes, has this been achieved using current systems?
7b. If no, how does the organisation plan to meet these requirements?

Kind Regards,

Agency Staffing & Non-Framework Supplier Usage

Dear Freedom of Information Team,

I hope you are well.

Please see the attached Freedom of Information request submitted under the Freedom of Information Act 2000.

The request relates to your Trust’s use of temporary staffing suppliers, with a particular focus on off-framework, non-framework and non-preferred agency usage across a range of clinical specialities.

Where possible, we would appreciate receiving the information electronically in Microsoft Excel or Word format.

Should any aspect of the request require clarification or be likely to exceed the appropriate cost limit, we would welcome the opportunity to refine the request so that as much information as possible can be provided.

Thank you for your time and assistance. We look forward to your response within the statutory 20 working days.

Kind regards,

Please provide the following information for the period 1st May 2026 to 1st July 2026

1. Non-Framework Agency Usage

Please confirm whether your Trust has utilised any non-framework, off-framework or non-preferred supplier agencies for: Adult RNs, RMNs, RNLDs, Paediatric Nurses, Midwives, Theatre Practitioners (Scrub/Anaesthetics/Recovery), ODPs, Chemotherapy/Oncology Nurses, Critical Care/ICU Nurses, Neonatal Nurses, ED Nurses, HCAs, Theatre Support Workers, Maternity Support Workers and Support Workers.

If yes, provide: Agency name; Staff group; Number of shifts; Total agency spend.

2. Ward / Department Breakdown

Provide a breakdown by Hospital site, Ward, Department and Clinical speciality including Number of shifts, Staff group and Agency used.

3. Framework Escalation

Under what circumstances are off-framework bookings authorised?
Is approval required from Procurement, Temporary Staffing or Executive teams?
Has this approval process changed in the last 12 months?

4. Agency Spend

Provide framework and non-framework spend broken down by each staff group listed in Question 1.

5. Top 10 Non-Framework Suppliers

Provide supplier name, total spend and number of shifts.

6. Highest Demand Areas

Identify the ten clinical areas with the highest off-framework usage, including speciality, hospital site, shifts, staff group and spend.

7. Unfilled Shifts

Provide total agency requests, unfilled requests, escalated to non-framework and remaining unfilled, broken down by staff group where possible.
8. Current Temporary Staffing Arrangements

Which staffing framework(s) are used?

Is there a Preferred Supplier List?

Are non-preferred suppliers permitted?

9. Managed Service Provider

Confirm whether staffing is managed by NHSP, Bank Only, Master Vendor, Neutral Vendor or MSP. If applicable provide provider, contract start, expiry and extension options.

10. Procurement Contacts

Provide job titles only for: Head of Procurement, Temporary Staffing Lead, Bank Manager, Agency Manager and Workforce Director.

11. Future Procurement

Will temporary staffing arrangements be reviewed or retendered within the next 24 months? If known, provide the anticipated review date.

12. Breakdown by Clinical Speciality

Provide non-framework/off-framework shifts by speciality: Adult Nursing, Mental Health, Learning Disabilities, Emergency Department, Critical Care/ICU, HDU, Theatre Services, ODPs, Paediatrics, Neonatal, Midwifery, Maternity Services, Chemotherapy/Oncology, Community Nursing, District Nursing, Endoscopy, Cardiology, Stroke, Outpatients, Dialysis/Renal, HCAs, Theatre Support Workers, Maternity Support Workers and Support Workers.

For each provide: Number of shifts; Total agency spend; Number of off-framework shifts; Supplier(s); Hospital site (where available).

13. Agency Spend by Supplier

Provide supplier name, framework/non-framework status, staff groups supplied, total spend and total number of shifts supplied.

Locum / AHP / HSS Spend

Good Morning,
Please can you provide the below information:
From 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum AHP/HSS staffing.
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with off-framework agencies for locum AHP/HSS staffing.
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum AHP/HSS staffing
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider
Please confirm your allocated budget for agency locum AHP/HSS staffing for the period 1st April 2026 to 30th June 2026
Please confirm the framework you utilise for AHP/HSS agency staff.
Appreciate your help with this request in advance.
Kind regards,

Nursing Spend

Contracts, ESR/Workforce, Nursing & Agency Nursing, Procurement

Good morning,
Please can you provide the below information:
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with off framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
Please confirm the total number of nursing shifts booked during this period for all agency nursing only, no bank staff nursing to be included (1st April 2026 to 30th June)
Please confirm the total number of nursing shifts booked above NHSE capped rates during this period for all agency nursing only, no bank staff nursing to be included (1st April 2026 to 30th June 2026)
Please confirm the framework you utilise for nursing agency staff.
Kind regards

Staff Bank, Rostering and Clinical Insourcing/Outsourcing

Dear FOI Officer,

I am writing to request information from Gloucestershire Health and Care NHS Foundation Trust under the Freedom of Information Act 2000 (or, for public authorities in Scotland, the Freedom of Information
(Scotland) Act 2002).

Scope of this request

This request concerns how your organisation operates its internal staff bank — the pool of workers your organisation engages directly to fill temporary shifts — and the rostering and temporary-staffing technology that supports it.

It is divided into three parts:

1. Part A — Staff bank management (how the bank itself is run, and by whom) 2. Part B — Rostering and bank technology (the software systems used to roster substantive staff and to book bank shifts, broken down by staff group) 3. Part C — Clinical insourcing and outsourcing (spend on additional clinical capacity used to treat patients and reduce waiting lists)

Parts A and B relate to your internal bank and your own technology and supplier arrangements. They do not ask about external recruitment agencies, off-framework agency usage, or individual worker details.

I have framed this request to be precise and straightforward to answer, and to fall within the appropriate cost limit. The three tables below are provided to make completion as quick as possible.

Part A — Staff bank management

This part asks how your internal staff bank is operated. Please answer for each of the following staff groups, where your organisation operates a bank for them:

1. Medical and dental staff bank
2. Agenda for Change staff bank (nursing, midwifery, healthcare assistants, administrative, and similar) 3. Allied Health Professional (AHP) staff bank, if operated as a separate arrangement

For each staff group, please confirm:

1. Bank management model — please indicate which one applies:
i. Managed service — a third-party supplier operates the staff bank on your behalf (for example NHS Professionals, Bank Partners, or
similar)
ii. Technology-supported, run in-house — your organisation runs the bank itself, using a third-party booking or bank-management system
iii. Fully in-house — the bank is run in-house with no external supplier or third-party technology 2. Bank management supplier name — if a managed service (model i) applies 3. Contract start date of the bank management arrangement 4. Contract end date, and whether you are currently within a contractual extension period 5. Total spend on bank management for that staff group in the most recent full financial year — a single annual figure. I am not requesting unit rates, percentage margins, or commercially sensitive pricing detail.
6. Procurement framework or route used to award the bank management arrangement — for example NHS Workforce Alliance Managed Staff Banks (RM6278), HealthTrust Europe, direct award, or local procurement 7. Re-procurement plans — whether a re-tender of the bank management arrangement is currently planned, and if so, the expected timeline

Table A — Staff bank management (please complete)

If a staff group’s bank is fully in-house (model iii), you need only mark “iii” in row 1 for that group; rows 2–8 can be left blank or marked “n/a”.

Part B — Rostering and bank technology

This part asks about the software systems your organisation uses to
(a) roster substantive staff and (b) advertise and book internal bank shifts. These are often — but not always — supplied by the same vendor (for example RLDatix / Allocate Optima with the BankStaff module, Patchwork, Locum’s Nest, or others).

Please answer for each staff group separately, even where the same system is used across more than one group. Naming the system against each staff group, rather than giving a single overall answer, is what makes the response useful — a simple “yes, we use a system” is not sufficient to answer this request.

For each staff group, please provide:

1. Rostering system name and supplier — the software used to roster substantive staff in that group 2. Bank-booking system name and supplier — the software used to advertise and fill bank shifts in that group (state if it is the same system as the rostering system) 3. Contract end date of each system, and whether you are within an extension period 4. Annual cost in the most recent full financial year — a single annual figure per system 5. Procurement framework or route used to award each technology contract — stated per system, since different systems may sit on different frameworks 6. Re-procurement plans — whether a re-tender of the technology is planned, and the expected timeline

Table B — Rostering and bank technology, by staff group (please complete)

If the same system is used across all staff groups, please still confirm the system name in each column — this confirms coverage rather than leaving it implied. Where rostering and bank-booking are the same system, you may note “as above” in row 2.

Part C — Clinical insourcing and outsourcing

This part concerns spend on additional clinical capacity used to treat patients and reduce waiting lists. It is separate from the staff bank and rostering arrangements above. For clarity, by these terms I mean:

1. Clinical insourcing — where a third-party organisation (private provider or another NHS body) treats your patients using your own facilities, typically in additional or out-of-hours sessions to reduce waiting lists.
2. Clinical outsourcing — where your patients are sent to a third-party provider (for example a private hospital or another NHS
body) to be treated at the third party’s own premises.

Please confirm, for the most recent full financial year:

1. Total clinical insourcing spend in the most recent full financial year — a single annual figure.
2. Total clinical outsourcing spend in the most recent full financial year — a single annual figure.

Table C — Clinical insourcing and outsourcing spend (please complete)

Arrangement | Spend (£, last full FY)
Total clinical insourcing spend (most recent full FY) | Total clinical outsourcing spend (most recent full FY) |

A single total figure for each line is sufficient — I am not requesting a breakdown by specialty, provider, or contract. If you hold no spend under either heading, “nil” or “n/a” is a sufficient answer.

Notes to assist your response

1. Spend figures rounded to the nearest £1,000 are entirely sufficient — I am not seeking audit-quality precision.
2. For contract start dates, please give the original start date; for end dates, please give the current contractual end date including any active extension.
3. I am not requesting copies of contracts, tender documents, supplier proposals, unit rates, or any commercially sensitive pricing breakdown — only the single figures and names requested above.
4. Where one supplier covers more than one staff group or function, you may simply note this rather than repeating the detail.
5. If you consider that any element of this request would, when combined with the others, exceed the appropriate cost limit under section 12 FOIA (or the equivalent under FOI(S)A), please contact me before issuing a refusal so the scope can be narrowed. I am content to receive a partial response covering whichever elements fall within the limit — for example, Part A alone if that is more readily available.
6. If any element is unclear, please contact me for clarification under your duty to advise and assist (section 16 FOIA) rather than refusing under section 1(3).
7. I appreciate this information may sit across HR, temporary staffing, procurement, and finance functions. Please feel free to consolidate input from those teams into a single response.

Response

I look forward to your response within 20 working days, in accordance with section 10 FOIA (or the equivalent timeframe under FOI(S)A 2002).

Thank you for your time and assistance.

Yours faithfully,

Workforce Software

To Whom It May Concern,

I am writing to submit a Freedom of Information request under the Freedom of Information Act 2000.

I would like to request information about:

1) Provider name,

2) Contract start and end dates including any extensions

3) Annual contract spend for the third-party software and service providers currently contracted by your Trust for these workforce management functions:

a. bank service for nurses
b. bank service for allied health professionals
c. bank service for medics

I look forward to your response within the statutory 20 working days.

Yours faithfully,

Physiotherapy/Allied Health Professions (AHP) Safe Staffing

ESR/Workforce, Health

To whom it may concern,

Freedom of Information Act 2000 Request for Gloucestershire Health and Care NHS Foundation Trust
Physiotherapy/Allied Health Professions (AHP) safe staffing for The Chartered Society of Physiotherapy

Reference: CSP/FOI/2026/50

Statutory Obligations
Under the Freedom of Information Act 2000 (Section 10), you are required to respond to this request within 20 working days of receipt. If you consider that any exemptions apply to all or part of this request, please cite the specific exemption(s) and explain why the public interest in maintaining the exemption outweighs the public interest in disclosure.
If the information requested is not held by your organisation, please confirm this in your response and, where possible, advise which body may hold this information. If you require any clarification regarding this request, please contact us at the details provided below. We would be happy to refine or narrow the scope of any questions to assist you in providing a timely response.

Contact Details
Rachel Newton, Head of Policy, Chartered Society of Physiotherapy
PhysioSafeStaffing@csp.org.uk

Introduction
I am writing on behalf of The Chartered Society of Physiotherapy (CSP) to make a request for information under the Freedom of Information Act 2000 (or the Freedom of Information (Scotland) Act 2002 where applicable).

The CSP is the professional, educational and trade union body for the UK’s 67,000 chartered physiotherapists, physiotherapy students and support workers.
We are seeking to understand:
1) Whether Trusts in England undertake formal Allied Health Professional (AHP) safe staffing establishment reviews which include physiotherapists and support workers.
2) The extent of local policies for providing cover for maternity and long-term sickness absence for the physiotherapy workforce.
3) The extent to which Trusts are implementing recruitment freezes or delays in recruitment of physiotherapy staff.

The questions below are designed to establish the answers to these 3 lines of enquiry.

No Question Response Format

Local workforce planning
1a Do you undertake formal AHP Safe Staffing Establishment reviews within your Trust? (choose one answer)

Yes, for some AHPs in the Trust

Yes for all AHPs in the Trust

1b. Do you undertake formal registered Physiotherapy Safe Staffing Establishment reviews within your Trust?
(choose one answer) Yes for all physiotherapy staff

Yes for some Physiotherapy staff

1c If you answered yes to Question 1b, when was the last Physiotherapy Safe Staffing Establishment Review conducted? (choose one answer)

0 to 2 years
3 to 5 years
6 to 8 years
8 to 10 years
Over 10 years
1d
What action has the Trust taken when reviews highlight understaffing of physiotherapy staff in Trusts? (choose one answer) Increase registered physiotherapy posts

Increase physiotherapy support worker posts

Increase administration posts

Neither of the above
1e Does your organisation have a formal, documented definition of ‘safe and effective staffing’ that includes AHP services? (choose one answer)

Yes – we have a standardised definition for AHPs only (separate from other professions)

No- we do not have a formal documented definition for AHP staffing

Unsure
1f Have you developed any local teaching or training resources regarding AHP Safe Staffing? (choose one answer)
Yes, we have developed resources, but they are for internal use only

Yes, we have developed resources and they could be shared nationally/ regionally

No, we have not developed any local resources

No, but resources are currently in development
Local employment policies
2a Does your trust have a budget for maternity cover or a policy for allowing overspend to pay for maternity cover? (choose on answer)
Yes

No
2b
If you answered yes to 2a, is this budget or policy accessible to cover nursing staff maternity leave? (choose one answer) Yes

No
2c If you answered yes to 2a, is this budget or policy accessible to cover physiotherapy staff maternity leave? (choose one answer)
Yes

No
2d
If you answered yes to 2c, does the budget provide: (choose one answer)
100% cover

75-99% cover

50-74% cover

Less than 50% cover

2e Does your trust have a budget for long term sickness cover or a policy for allowing overspend to pay for long term sickness cover? (choose one answer)
Yes

2f If you answered yes to 2e, is this budget or policy accessible to cover long term sickness leave for physiotherapy staff (choose one answer) Yes

2g
If you answered yes to 2f, does the budget provide: (choose one answer) 100% cover

75-99% cover

50-74% cover

Less than 50% cover
Recruitment

3a
How many registered physiotherapist roles by head count for each band did the Trust recruit to between 1 January and 31 December 2023?
Band 5
Band 6
Band 7
Band 8a

How many registered physiotherapist roles by head count for each band did the Trust recruit to between 1 January and 31 December 2024?
Band 5
Band 6
Band 7
Band 8a

3c
How many registered physiotherapist roles by head count for each band did the Trust recruit to between 1 January and 31 December 2025? Band 5
Band 6
Band 7
Band 8a

3d
Has the Trust operated a recruitment freeze or pause in recruitment for physiotherapy staff in the last 12 months (choose one answer)
Yes
No
Not sure

3e
Do you anticipate the Trust carrying out recruitment freezes or pause in recruitment for physiotherapy staff in the next 12 months? (choose one answer)
Yes
No
Not sure

Definitions and clarifications

Physiotherapists Safe staffing establishment reviews
Safe staffing establishment reviews are evidence-based, bi-annual, or annual processes ensuring physiotherapy staffing include the right staff with the right skills in the right place to meet patient needs.

Allied health professionals
Allied health professionals (AHPs) are a diverse group of health and social care professionals. They include physiotherapists, occupational therapists, radiographers, paramedics, dietitians, speech and language therapists, art, music and dance therapists, along with operating department practitioners, podiatrists, orthoptists, prosthetists and orthotists.

Physiotherapist
Registered physiotherapists helps restore movement and function when someone is affected by injury, illness or disability. Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice. They maintain health for people of all ages, helping patients to manage pain and prevent disease. The contribution of physiotherapists can be seen at many points of care pathways as physiotherapists work as clinical leaders and multi-professional team members, to support patients in hospital, home, community work and leisure environments.

Physiotherapy support workers
Physiotherapy support workers are members of the rehabilitation workforce who provide interventions and support physiotherapy programmes under the delegation of registered healthcare professionals. They deliver delegated physiotherapy care, either partly or wholly,  as part of a physiotherapy, therapy, or multidisciplinary team, contributing to the achievement of patients’ rehabilitation goals whilst contributing to safe and effective physiotherapy service delivery.

Physiotherapy staff
This includes registered physiotherapists, physiotherapy students and support workers.

Understaffing
Insufficient staffing levels to meet patient needs, leading to increased waiting lists, reduced treatment, and poorer patient outcomes.

Recruitment freezes
Stop filling vacant posts or creating new posts.

Long term sickness
Employees who are off work sick for more than 4 weeks

Many thanks,

Rachel Newton

Head of Policy

Exception Reporting for Resident Doctors

Dear Freedom of Information Officer,

Under the Freedom of Information Act 2000, I request the following recorded information concerning exception reporting by resident doctors (doctors and dentists in training employed under the 2016 Terms and Conditions of Service, as amended February 2026). In this request, “exception reporting software” means any electronic system used by resident doctors to submit exception reports, for example Allocate/RLDatix (DRS, HealthRoster/Optima), Lantum, Patchwork, or an equivalent or in-house system.

Each numbered question is intended as a self-contained request. If you estimate that any part would exceed the appropriate limit under section 12, kindly answer the remaining questions, treating questions 1–3 as the priority.

1. The designated email address (or other designated route) for receiving exception report evidence, as described in Annex D paragraph 10 of the 2016 TCS, where exception reporting software cannot receive it.

2. The designated email address (or other designated route) by which a resident doctor reports an inability to access or complete an exception report. To be clear, I am seeking organisational contact routes only (such as a shared inbox), not any individual’s personal contact details.

3. In relation to the trust’s exception reporting software: (a) the supplier and product name; (b) whether resident doctors can submit an exception report via a mobile application; (c) the contract end date; (d) the total annual cost to the trust, if held separately for this system.

4. The number of exception reports submitted by resident doctors in (a) the financial year 2024/25, (b) the financial year 2025/26, and (c) the period from 4 February 2026 to the date of this request. Where readily available, please also break these figures down by report category and by department or specialty, as recorded in your exception reporting system or Guardian of Safe Working Hours reports.

5. The number and total monetary value of fines levied by the Guardian of Safe Working Hours in each of the periods in question 4, identifying separately any fines relating to exception reporting access or completion failures.

6. Copies of any local policy, guidance or standard operating procedure issued to resident doctors or to HR staff concerning the evidencing of exception reports under the reformed system.

Where numerical information is provided, could you kindly provide it in an excel format.

Thank you for your assistance.

Yours faithfully,

Agency Spend – Sonographers

To whom it may concern,

For the 3-month period ending 1st June 2026, can you please provide:

1. Total Framework Agency Spend for Sonographers.

2. Total Off Framework Agency Spend for Sonographers.

3. Total hours filled by Framework Agencies for Sonographers and a breakdown of hours filled.

4. Total hours filled by Off Framework Agencies for Sonographers and a breakdown of hours filled.

5. A list of all framework agencies utilised by the Trust for Sonographers.

6. A list of all Off Framework Agencies utilised by the Trust for Sonographers and total number of shifts for each Off Framework Agency.

7. The highest Framework Agency Charge Rate within your Trust for Sonographers.

8. The highest Off Framework Agency Charge Rate within your Trust for Sonographers.

9. A list of any agency (Framework and Off Framework) that have ongoing block booking arrangements for Sonographers within your Trust within the identified time frame (01.03.2026 – 01.06.2026).

Locum Doctors

Good Morning,

Please can I request the below information:

In the period 1st February 2026 to 30th April 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st February 2026 to 30th April 2026 please provide a breakdown of:
• Total trust spend with off-framework agencies for locums doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st February 2026 to 30th April 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider

Please confirm your allocated budget for agency locum doctors for the period 1st February 2026 to 30th April 2026

Please confirm the name of the framework used for the supply of locum doctors in your trust.

Thanks in advance

Locum Doctor Hourly Rates

Dear Sir/Madam,

Reference: FOI-LR-2026-057

I am writing to make a request under the Freedom of Information Act 2000 for information relating to locum doctor hourly pay rates at Gloucestershire Health and Care NHS Foundation Trust.

Please provide the Trust’s current standard locum doctor hourly rates for the financial year 2025/26, or the most recent rates currently in effect if no 2025/26 rates are held.

For the purposes of this request, I am seeking the Trust’s standard internal bank, staff bank, NHS Professionals, collaborative bank, or equivalent Trust locum rate card or schedule of rates. If rates vary by hospital site, specialty, department, or escalation status, please provide the standard default rate and indicate where variation applies. I am not seeking individual payroll records or personal data.

To reduce administrative burden, I am not asking the Trust to create new calculations or undertake analysis; I am requesting the recorded rate card, schedule, policy, or closest held information from which these rates are normally applied.

Please provide the rates for the following grade levels, where applicable:
– FY1 / Foundation Year 1
– FY2 / Foundation Year 2
– ST1-2 / CT1-2 / equivalent SHO-level grade
– ST3-5 / equivalent registrar-level grade
– ST6-8 / senior registrar-level grade

For each grade, please provide the hourly rate in GBP and the time window during which the rate applies for each of the following shift
categories:
1. Weekday day
2. Weekday evening
3. Weekday night
4. Weekend day
5. Weekend evening
6. Weekend night

Where possible, I would be grateful if the information could be provided in the following column structure:

For example:

Gloucestershire Health and Care NHS Foundation Trust | FY2 | Weekday night | £X.XX | 21:00-09:00 | Standard internal bank rate

If the Trust uses a rate card, spreadsheet, policy document, or schedule of rates containing the equivalent information, I would be happy to receive that document as an attachment instead.

If any grade level or shift category is not used by the Trust, please indicate this as “not applicable” or “not held”, as appropriate.

If the requested information is not held in this exact format, please provide the closest recorded information held by the Trust. If any part of the request is unclear or likely to exceed the appropriate cost limit, please provide advice and assistance under section 16 of the Act as to how the request may be refined.

Please quote the reference FOI-LR-2026-057 in your response where possible.

Sick Days Taken by Junior Doctors

ESR/Workforce, What Do They Know

Monday 27th April 2026

RE: Request under the Freedom of Information Act (2000)

Dear Information Team

This is an information request regarding sick days taken by resident (junior) doctors.

Please include the following information for the following years 2022/23, 2023/24, 2024/25, 2025/26

• Total number of sick days taken by resident doctors

• Total number of resident doctors that took sick days

• Total number of sick days taken by resident doctors for mental health reasons

• Total number of resident doctors that took sick days due to mental health

If this is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for.

I would prefer a response via email, but if not possible, I will gladly accept letters to the address below.

Please acknowledge this information request as soon as possible.

Kind regards,

RLDatix systems and contracts

Contracts, ESR/Workforce

Dear FOI Team,
I am writing to request information under the Freedom of Information Act regarding the Trust’s use of RLDatix systems and associated contracts.
Specifically, I would be grateful if you could provide the following details:
• Which supplier(s) the Trust is currently using for rostering and related workforce systems
• Which RLDatix products or modules the Trust is using (if applicable)
• For each of the following RLDatix products, please indicate whether the Trust uses them (Y/N):
1. Optima
2. Loop
3. SafeCare
4. Datix Cloud IQ (DCIQ)
5. BankStaff / BankStaff+
6. ESR Go
• The annual contract value for these products
• The cost of implementation, including any one off or setup fees
• Any associated hosting costs, including cloud hosting, on premise hosting, or third party hosting arrangements
• The contract end date, including whether any extension options are available within the agreement
If any of the requested information is exempt from disclosure, please provide the relevant exemption and the reasoning behind its application.
Many thanks for your help,

Net Zero Staff and Consultant Spending

ESR/Workforce, Estates, Finance, Staffing

Dear Sir or Madam,

Under the Freedom of Information Act 2000, please provide the following recorded information.

From the financial year 2024/25, 2023/24, and 2022/23 figures:

1. Climate-related posts

a) The number of posts (headcount, and FTE where recorded) employed by the council with job titles that include any of the following terms:

Climate; Net Zero; Sustainability; Carbon; Emissions; Environmental Sustainability; Climate Change; Climate Action; Climate Policy; Climate Programme; Climate Project; Climate Data; Climate Reporting; Climate Adaptation; Climate Resilience; Energy and Climate; Sustainable Procurement; Green Finance; Green.

2. Cost of those posts

The total employment cost for the posts identified in Question 1, including salary and employer on-costs (e.g. pension and National Insurance), as recorded by the council.

3. External consultants

The total amount paid during the same financial year to external consultants, companies, or contractors where the expenditure is recorded under any cost centre, project code, budget line, or purchase description that includes one or more of the following terms:

This should include, but not be limited to, expenditure coded to professional services, consultancy, advisory services, or specialist support.

If the council does not record expenditure in this way, please provide the closest equivalent recorded information held (for example, totals by relevant cost centre or project).

If any information requested is not held, please state this clearly. If figures are held only in aggregated form, please provide the aggregated figures. Estimates derived from recorded financial information are acceptable.

If complying with this request would exceed the cost limit under Section 12 of the Freedom of Information Act, please provide advice and assistance under Section 16 as to how the request may be refined.

Please provide the information requested above in the following table format, where held:
Financial Year
Job Title
Staff Costs including on-costs (£)
Headcount
Consultant Spend

Yours faithfully,

Temporary and Permanent Agency Labour Spend

Dear Gloucestershire Health and Care NHS Foundation Trust,

Please could you provide me with the following information:

-Total Non clinical Temporary agency spend from August 2025 to date. ( including admin and clerical roles, ancillary, IT, corporate functions and scientific, technical and clinical coding )

-Agencies used for non clinical recruitment from August 2025 to date.

-Spend broken down by agency from August 2025 to date.

-Please advise if you use an agency for permanent recruitment.

– What framework you use- such as CCS RM6277 , HTE

Yours faithfully,

Uniform, Infection Control & Surgical Scrubbing Policies

Dear Freedom of Information Officer,

I am writing to make a request under the Freedom of Information Act 2000 (or Freedom of Information (Scotland) Act 2002 where applicable) for the following information:

1. Your current Uniform and Dress Code Policy (including any appendices)
2. Your current infection prevention and Control Policy / guidance specifically covering:
Bare below the elbow requirements ,
permitted jewellery in clinical areas – eg wedding rings
Any accommodations for articles of religious faith (hijab, niqab, kippah, kara, kirpan, crucifix, turban etc.)
3. Any specific dress code guidance for
general clinical areas
high infection risk areas like ICU,ITU, Isolation
any dress policy pertaining to surgical/theatre environments and any scrubbing protocols
4. Any Equality impact assessment conducted in relation to the above policies
5. The date each policy was last reviewed and scheduled next review date

If any information is already publicly available, please direct me to the URL.
If this request is too broad or unclear, I would be happy to discuss how it might be refined

I understand you are required to respond within 20 working days. And I look forward to hearing your response

Thankyou for your assistance

Pay Protection

Dear FOI Team, I would like to request the following information under the Freedom of Information Act 2000: 1. A copy of your current Pay Protection Policy (or equivalent document outlining the Trust’s approach to protecting earnings following redeployment, downbanding, or reduction in contracted hours). If the policy is part of a wider document (e.g. organisational change, redeployment, HR, or workforce policies), please provide the relevant section or the full document. I would prefer the information in electronic format. Many thanks, Kind regards

Pharmacy Team

ESR/Workforce, Pharmacy

I am writing to request data on your trust’s pharmacy workforce for each of the financial years from 2020/2021 to 2024/2025 under the Freedom of Information Act.

Please provide the data in the below tables, if possible:

1. Total number of pharmacy staff for each year, including headcount and full-time equivalent (FTE)

Financial year Total headcount Total FTE
2020/21
2021/22
2022/23
2023/24
2024/25

2. Pharmacy workforce by agenda for change band, including headcount (HC) and full-time equivalent (FTE)

Financial Year Band 2 HC Band 2 FTE Band 3 HC Band 3 FTE Band 4 HC Band 4 FTE Band 5 HC Band 5 FTE Band 6 HC Band 6 FTE Band 7 HC Band 7 FTE Band 8a HC Band 8a FTE Band 8b HC Band 8b FTE Band 8c HC Band 8c FTE Band 8d HC Band 8d FTE Band 9 HC Band 9 FTE Trainee/pre-reg HC Trainee/pre-reg FTE
2020/21
2021/22
2022/23
2023/24
2024/25

I have attached an Excel spreadsheet for your responses. If possible to return your data to me in the spreadsheet that would be great, but no problem if this is not possible.

Staff Working Remotely from Locations outside of England

Dear Freedom of Information Officer,

I am writing to request information under the Freedom of Information Act 2000 regarding Trust staff working remotely from locations outside of England.

Specifically, I would like to request the following information for the last two financial years (2023/24, and 2024/25 to date):

• The total number of staff members currently given permission to work remotely from a location outside of England.
• A breakdown of these staff members by their pay band and job title (if providing titles would not breach GDPR by identifying individuals).
• The countries from which these staff members are authorized to work.
• The duration of these arrangements, specifically distinguishing between temporary (short-term) and permanent remote working.
• The Trust’s current policy or guidance regarding staff working from abroad or outside of England.

I look forward to receiving a response within the statutory 20 working days.

Yours faithfully,

Workforce System Providers

ESR/Workforce, IT

Dear FOI team,

If you use software for the workforce systems below – please could you provide the software provider name, contract start date, contract end date and total spend in the last year?

1. E-Rostering – Nurses (examples: RLDatix, Rotamap, HealthRota, Patchwork Health, etc.)
2. Bank (Tech) – Medics (examples: RLDatix, Patchwork Health, Locum’s Nest, Agile LMS, etc.)
3. Appraisals – Medics (examples: L2P, RLDatix, 14Fish, PremierIT, etc.)
4. E-Rostering – Medics (examples: RLDatix, Rotamap, HealthRota, Patchwork Health, etc.)
5. Job Planning – Medics (examples: RLDatix, SARD, L2P, HealthRota, etc.)
6. Multi-Source Feedback – Medics (examples: L2P, RLDatix, SARD, PremierIT, etc.)
7. E-Rostering – AHP (examples: RLDatix, Rotamap, HealthRota, Patchwork Health, etc.)

Please provide the name of the software provider or service provider directly. Please don’t include resellers like Boxxe, Softcat, CCS frameworks etc. If you don’t use a system you can say NONE.
Thank you for your time and please let me know if you have any questions.
Thank you,

Staffing Information

Dear Sir/Madam,

Under the Freedom of Information Act, I would be grateful if you could confirm the following:

1. The name of the department within the organisation that is responsible for providing Information to the organisation, e.g. Information Team, Business Intelligence etc.
2. Confirmation as to whether the above team also has responsibility for monitoring and reporting corporate performance or whether this is undertaken by a separate team?
3. The budgeted WTE of the department in Question 1.
4. The budgeted WTE of the corporate performance department in Question 2 (if it sits separately to the team in Question 1).
5. The total budgeted WTE for the Trust.
6. Please provide a structure chart for the department in Question 1, showing post titles and banding.

I would be grateful if you could provide the information above in email format to this email address.

Please contact me if you need me to clarify my request, again via this email address.

Locum Doctors

ESR/Workforce, Finance, Nursing & Agency Nursing

Good Morning,

Please can I request the below information:

In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with off-framework agencies for locums doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider

Please confirm your allocated budget for agency locum doctors for the period 1st November 2025 to 31st January 2026

Please confirm the name of the framework used for the supply of locum doctors in your trust.

Thanks in advance

Agency Spend – General and Specialist Nurses

To whom it may concern,

For the 6-month period ending 1st January 2026, can you please provide:

1. Total Framework Agency Spend for both general and specialist nurses.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

2. Total Off Framework Agency Spend for both general and specialist nurses.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

3. Total hours filled by Framework Agencies for both general and specialist nurses and a breakdown of hours for each specialty.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

4. Total hours filled by Off Framework Agencies for both general and specialist nurses and a breakdown of hours for each specialty.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

5. A list of all Framework Agencies utilised by the Trust for both general and specialist nurses.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

6. A list of all Off Framework Agencies utilised by the Trust for both general and specialist nurses and total number of shifts for each Off Framework agency:
*Specialist Nurses: Any Nursing Role that is not a general nurse.

7. The highest Framework Agency Charge Rate within your Trust for both general and specialist nurses.
*Specialist Nurses: Any Nursing Role that is not a general nurse.

8. The highest Off Framework Agency Charge Rate within your Trust for both general and specialist nurses.
*Specialist Nurses: Any Nursing Role that is not a general nurse

9. A list of any agency (Framework and Off Framework) that have ongoing block booking arrangements for both general and specialist within your Trust within the identified time frame (01.06.2025 – 01.01.2026):
*Specialist Nurses: Any Nursing Role that is not a general nurse

Yours Sincerely,

Locum / AHP / HSS Spend

ESR/Workforce, Finance, Locum Doctors, Nursing & Agency Nursing

Good Morning,

Please can you provide the below information:

From 1st October 2025 to 31st December please provide a breakdown of:
• Total trust spend with framework agencies for locum AHP/HSS staffing.

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name

In the period 1st October 2025 to 31st December please provide a breakdown of:
• Total trust spend with off-framework agencies for locum AHP/HSS staffing.

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name

In the period 1st October 2025 to 31st December please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum AHP/HSS staffing

Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider

Please confirm your allocated budget for agency locum AHP/HSS staffing for the period 1st October 2025 to 31st December

Please confirm the framework you utilise for AHP/HSS agency staff.

Appreciate your help with this request in advance.

Kind regards,

Bank Staff Activity

Dear FOI Team, i have attached the request uploaded below thank you

Agency Spend Non Medical / Non Clinical

ESR/Workforce, Staffing, What Do They Know

Good morning,

Under the FOI Act please can you provide me with the answers to the below:

From January 2025 to 31st December 2025 please provide a breakdown month by month of total trust spend for framework agency staff within NON medical NON clinical, please break it down by:

• Total spend
• Spend per area EG –

Admin and Clerical: Includes roles like receptionists, medical secretaries, ward clerks, administrators, and HR staff.
Estates and Facilities: Encompasses porters, cleaners, caterers, maintenance workers, security staff, and drivers.
Scientific, Therapeutic, and Technical Staff: A diverse group including various professions that do not fall under the direct ‘medical’ or ‘nursing’ umbrella.
Corporate Services: Includes areas such as IT, finance, legal, and clinical coding.

• Spend per agency

EG- Total £10,000
Facilities £5,000 Admin £5,000
Agency x £5,000 facilities £5,000 Admin

From January 2025 to 31st December 2025 please provide a breakdown month by month of total trust spend for off-framework agency staff within NON medical NON clinical, please break it down by:

• Total spend
• Spend per area EG –

• Spend per agency

EG – Total £10,000
Facilities £5,000 Admin £5,000
Agency x £5,000 facilities £5,000 Admin

From January 2025 to 31st December 2025, please confirm which framework was used for the recruitment of agency staff within NON Medical NON clinical

Please confirm whether the trust utilises a 3rd party vendor or tech system for the hiring of the NON Medical NON Clinical agency staff. If so, please confirm the name of the vendor / tech provider:

Thanks in advance

Advanced Practitioners

Dear NHS Trust/ Board,

Please could you provide us with the following information relating to advanced practitioners:

1.
Please provide the total number of advanced practitioners employed in your Trust/Board for each of the years 2021 to 2025. If possible, please break this information down by department or specialty.

2.
a)Please could you provide the salary range for advanced practitioners employed in your Trust/Board for each of the years 2021 to 2025.

b) Please could you provide the total salary expenditure for advanced practitioners employed in your Trust/Board for each of the years 2021 to 2025.

3.
Please could you provide the total number of hours worked by advanced practitioners employed in your Trust/Board for each of the years 2021 to 2025.

4.
a) Please could you provide us with any existing documentation which describes the job duties and responsibilities of advanced practitioners within your Trust/Board.

b) If not covered in existing documentation, please confirm whether in your Trust/Board advanced practitioners ever

i) make referrals to other specialties
ii) hold crash / emergency bleeps

5.
Within your Trust/Board, please could you tell us

a) if advanced practitioners are ever deployed on medical rotas

b) if advanced practitioners are permitted to cover doctor rota gaps

c) what grade of doctors advanced practitioners are permitted to cover for

d) if merged/tiered/general rotas with mixed staffing groups are used and if so, which types and grades of clinicians appear on these rotas.

6.
a) Please provide us with a copy of bank shift rotas currently used for all medical and non-medical roles within your Trust/Board

b) Please provide us with the current hourly rate-range paid to advanced practitioners working bank shifts in your Trust/Board, broken down by years of service if applicable.

Yours faithfully,

Use of Recruitment Agencies

Dear FOI team,

I am writing with a Freedom of Information request regarding your trust’s use of recruitment agencies.

I would like to receive data on:

1. The current number of executives, managers, and clinical staff employed by your trust (separately for each staff category)

2. The number of executives, managers, and clinical staff hired by your trust using a recruitment agency in each of the last 5 fiscal years, separately for each staff group

3. The annual staff turnover rate for each staff group over the last 5 fiscal years. Please see the following definitions to help you in processing this request:

– Executives: Any members of top-level trust leadership, such as Chair, Chief Executive, Executive Directors (e.g., medical director, nursing director, finance director, Chief Operating Officer) responsible for overall strategy, quality, and governance.
– Managers: Senior management, such as service or care group directors, heads of nursing, clinical directors, general managers, and heads of corporate departments, typically overseeing multiple departments or an entire division, as well as Middle managers and Frontline managers, such as matrons, ward or department managers, team leaders, and service managers who manage day-to-day operations and directly supervise clinical and non-clinical teams.
– Clinical staff: Frontline clinical staff and support staff

Please let me know if there are any questions, and I look forward to your response.

Kind regards,

Agency and Bank Staffing for Internal and External Communications

Communications, ESR/Workforce, Staffing

Dear Freedom of Information Officer,

Request for Information: I request the following information under the Freedom of Information Act 2000 regarding temporary worker usage for communications roles.

Definition of Scope: For the purposes of this request, “communications” refers to any function or team managed, hosted, or funded through the Trust’s structures (including work performed for Integrated Care Boards (ICBs), regional partnerships, or shared service models) that encompasses:

Internal or external communications functions;

Media relations or the Press Office;

Social media management and digital content;

Marketing and brand management (where these sit within the communications structure).

Definition of Personnel: For the purposes of this request, the term “agency” refers to all temporary or non-permanent staff, including those engaged via an external recruitment agency, a Managed Service Provider (MSP), or the Trust’s internal “Staff Bank” where such an arrangement exists.

Timing and Cooperation: To ensure the data provided is accurate and aligned with your internal reporting cycles, I am happy to allow the necessary time for your teams to complete the December 2025 (Month 9) month-end close before running these reports. I recognise that the holiday period may impact administrative capacity and I seek a collaborative approach to ensure the provision of a complete and reconciled dataset.

Please provide the following data:

1. 2025/26 Actuals and Outturn Forecast

1a. Provide the total number of days a temporary worker was employed via an agency or bank for the communications roles defined above from 1 April 2025 to the end of the December 2025 (Month 9) reporting period. (If data is only held in hours, please provide the total hours and specify the standard working day length).

1b. Provide the current projected year-end outturn for the total number of agency/bank days for these roles for the full 2025/26 financial year (ending 31 March 2026).

1c. Provide a breakdown of these days by Agenda for Change (AfC) Band or job title.

2. 2026/27 Planned Requirements

2a. Provide the total number of days currently budgeted or forecasted for agency-provided or bank communications staff for the 2026/27 financial year.

2b. Funding and Management Qualifier: This request explicitly includes all agency and bank requirements managed or funded through the Trust, regardless of whether the end-user is the Trust itself, an ICB, or a regional partnership.

2c. Financial Qualifier: Note that I am requesting the currently held financial forecasts and draft budget allocations for 2026/27 as they exist at the time of this request. If these forecasts do not yet segment requirements by specific band, please provide the overall forecasted budget for temporary staffing within the communications function.

Public Interest and Statutory Compliance: This information is requested to ensure transparency regarding the use of public funds and the efficiency of NHS staffing structures. There is a clear and compelling public interest in disclosure regarding how authorities manage workforce budgets and their reliance on non-permanent staffing models.

Requirement for Third-Party Data: If this information is held on your behalf by a Managed Service Provider (MSP) or Master Vendor, note that under Section 3(2)(b) of the Freedom of Information Act 2000, this information is deemed to be held by the public authority. I respectfully request you immediately retrieve this data from your provider to fulfill this request without delay.

Format of Response: Provide this data in a machine-readable format (Excel or CSV). Please include separate columns for: “Band/Role Title,” “Actual Days (YTD),” “Forecasted Outturn (25/26),” and “Planned Requirement (26/27).”

To ensure full compliance and avoid data processing delays, provide the requested information in a machine-readable Microsoft Excel (.xlsx) or CSV format, specifically organized into separate columns for Role Title, Actual Days (YTD), Forecasted Outturn (25/26), and Planned Requirement (26/27).

Cost of Compliance If you estimate the cost of compliance will exceed the statutory limit, please prioritize the data for Section 1 (2025/26). Under Section 16, please advise how I might refine the remainder of the request to bring it within the limit.

Yours faithfully,

Workforce Management Solutions

Under the Freedom of Information Act 2000, I would like to request the following information relating to the Trust’s workforce management solutions, covering the financial years 2020/21 through to 2025/26 (projected).

To avoid any doubt or misinterpretation when responding to this request, please refer to the following definitions:

‘Workforce Management Solutions’ refers to all tools, systems, processes, or platforms used by Trust to plan, deploy, manage, record, analyse, or support the workforce, including both clinical and non-clinical staff

‘Digital Workforce Management Solutions’ refers specifically to software-based systems used by the Trust to manage any part of the above workforce lifecycle

‘Substantive staff’ are defined by NHS Digital as: Employees who hold a permanent contract of employment with the NHS organisation, or who are employed on a fixed-term contract directly by the organisation, and are recorded in the Electronic Staff Record

Bank staff: employees working via the Trust’s internal staff bank

Locum staff: temporary medical or AHP workers directly engaged by the Trust

Agency staff: temporary workers supplied via external agencies
For the purpose of this request, ‘shift fill rate (%)’ refers to the percentage of shifts filled out of the total number of shifts requested (i.e., number of shifts filled ÷ number of shifts requested × 100).
Please provide answers on the attached and accompanying spreadsheet
1. Please could you supply the name, email address and telephone number of the individual responsible for procuring digital workforce solutions within the Trust.
2. Please provide details of all digital workforce management systems currently used by the Trust. For each system, complete the table attached on the accompanying spreadsheet with all relevant information. Please provide the requested information in the columns as fully as possible. If a field is not applicable, please indicate ‘NA’.
Guidance for completion:
– Solution: e.g., E-rostering, Staff Bank, Locum Management, Agency Management, Compliance, Payments, Integrated Platform
– Supplier: Name of the company or provider of the system
– Procurement Route: e.g., direct award, framework call-off, open tender, G-Cloud, SBS, HSSF, other. Name of framework if the system was procured through one
-Contract Start: Enter the official contract commencement date for the system
-Contract End: Please enter the official contract end date for the current agreement. If the contract includes automatic extensions, option years, or renewal clauses, please list the scheduled end date of the current term, rather than the potential maximum duration
-Renewal Status: e.g., rolling contract, fixed-term with remaining duration, under review
3. Across each of these staff groups, HCHS Doctors, Nurse & Health Visitors, AHPs and Others, please provide the average shift fill rate (as a percentage), from the financial years 2020/21 to 2025/26 (projected) attributable to
a. Bank staff
b. Agency staff
c. Locum staff
d. Other temporary staff
e. Permanent staff
4. Please provide the number of temporary staffing requests made by the Trust, from the financial years 2020/21 to 2025/26 (projected), broken down by staff group:
– Bank staff
– Locum staff
– Agency staff
5. Please provide the Trust’s allocated annual budget for digital and technology services, from the financial years 2020/21 to 2025/26 (projected)
(If a formal digital budget is not held as a single line, please provide the closest available equivalent recorded internally)
6. Of this overall digital/technology expenditure, please provide the Trust’s annual spend specifically on workforce management solutions, from the financial years 2020/21 to 2025/26 (projected) (including both digital systems and non digital/operational workforce management services)
(If no dedicated budget line exists, please provide the Trust’s best internal estimate)
7. Within that workforce management expenditure, from the financial years 2020/21 to 2025/26 (projected) , please provide the annual spend on digital workforce management systems, including (but not limited to) e-rostering, bank systems, agency management systems, job planning, locum management, compliance systems, payments platforms, and integrated workforce platforms
If reported across multiple contracts or cost centres, aggregated totals are acceptable
8. What is the Trust’s total spend on temporary workforce, from the financial years 2020/21 to 2025/26 (projected) by type?
– Staff banks shifts
– Locum shifts
– Agency shifts
9. Please provide the total number of vacancies (FTE) within the Trust, broken down by staff group, from the financial years 2020/21 to 2025/26 (projected)
– HCHS Doctors
– Nurses & Health Visitors
– AHPs
– Others

Sick Leave Data

Dear Gloucestershire Health and Care NHS Foundation Trust,

I would please like to know, in each of the last three years for which you have data:

1) The number of staff employed by the trust

2) The total number of days of sick leave taken by staff who took paternity leave in the preceding 12 months

3) The total number of days of sick leave taken by all staff across the trust

If you are unable to provide all this data, please provide it for only the most recent full year for which you have data.

Yours faithfully,

Sick Days / Paternity Leave

in each of the last three years for which you have data:

1) The number of staff employed by the trust

2) The total number of days of sick leave taken by staff who took paternity leave in the preceding 12 months

3) The total number of days of sick leave taken by all staff across the trust

Direct Engagement (AHP) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Direct Engagement software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Direct Engagement software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Direct Engagement software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Direct Engagement fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Direct Engagement fees in 2025 (excluding implementation)?

Collaborative Bank (AHP) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Collaborative Bank fees in 2025 (excluding implementation)?

Internal Bank (Medics) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Medics Internal Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Medics Internal Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Medics Internal Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Medics Internal Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Medics Internal Bank fees in 2025 (excluding implementation)?

Collaborative Bank (Nurses) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)
Additional

10. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2025 (excluding implementation)?

Health and Care Worker Visa

ESR/Workforce, HR, Staffing

To whom it may concern,

Can you let me know how many of your current staff work in your Trust on a Health and Care Worker Visa?

How many medical staff in total work in your Trust?

Thank you,

E-Rostering (Nurses) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses E-Rostering software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses E-Rostering software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses E-Rostering software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Nurses E-Rostering fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses E-Rostering fees in 2025 (excluding implementation)?
12. What is the number of contracted licences for Trust’s Nurses E-Rostering provider?

Kind regards,

Collaborative Bank (Admin and Clerical) Provider

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Admin and Clerical Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Admin and Clerical Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Admin and Clerical Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Admin and Clerical Collaborative Bank fees in 2025 (excluding implementation)?

Kind regards,

Appraisals (Medics) Provider

Contracts, ESR/Workforce

Under the Freedom of Information Act 2000, I am writing to request the following information:

1. What is the name of your Medics Appraisals software provider? (None if software not used)

2. What is the name of your second Medics Appraisals software provider? (If you have more than one software provider)

3. When did the contract for your Medics Appraisals software provider start? (dd/mm/yyyy) (None if software not used)

4. When does the contract for your Medics Appraisals software provider expire? (dd/mm/yyyy) (None if software not used)

5. When did the contract for your second Medics Appraisals software provider start? (dd/mm/yyyy) (If you have more than one software provider)

6. When does the contract for your second Medics Appraisals software provider expire? (dd/mm/yyyy) (If you have more than one software provider)

7. What was the Trust’s total spend on Medics Appraisals fees in 2024 – not incl. implementation?

8. What was the Trust’s total spend on Medics Appraisals fees in 2025 – not incl. implementation?

Sickness Absence – 2024

ESR/Workforce, Health, HR, Staffing

I would like to make a Freedom of Information Act request for the following information

Please provide:
– What is the distribution of sickness absence days amongst your organisation’s workforce by percentile?
– A breakdown of sickness absence in your organisation in 2024 by grade and function
– Details of what measures, interventions and support has your organisation provided to reduce sickness absence.
– A copy of your HR policies relating to sickness absence

If possible I would welcome this in a CSV file or similar (except for the policies which I would welcome in PDF or word ideally)

If any of the above needs clarification I would be more than happy to provide clarification.

Workforce Systems

ESR/Workforce, IT

I would like to make a request under Freedom of Information Act relating to Medics workforce systems
Please respond to the following questions
1. Which software provider does the Trust use for junior doctors rotas software
2. Which software provider does the Trust use for medics rostering software
3. Which software provider does the Trust use for medics job planning software
4. Which software provider does the Trust use for direct engagement management of medical locums software
5. Which software provider does the Trust use for master vendor management software
6. Which software provider does the Trust use for medics temporary staff management software
7. What was the annual cost for the Trust’s junior doctors rota software in the last FY
8. What was the annual cost for the Trust’s medics rostering software in the last FY
9. What was the annual cost for the Trust’s medics job planning software in the last FY
10. What is the contractual end date of your current junior doctors rota software
11. What is the contractual end date of your current medics rostering software
12. What is the contractual end date of your current direct engagement software
13. What is the contractual end date of your current medics job planning software
14. What is the contractual end date of your current medics temporary staff management software
15. What is the contractual end date of your current master vendor management software

Employee Ages

I’m looking to find out how many people your trust employs in all capacities who are aged over 70, over 80 and over 90 years old. Please can I have the figures for each of these age bands?

And can you please tell me how many people the trust employs overall? (Of all ages and in all capacities).

Permanent Medical Recruitment

I am writing to request the following information under the Freedom of Information Act 2000 in relation to permanent medical recruitment at your Trust:

1. A list of all permanent medical vacancies (e.g., Consultant or Specialty Doctor level) that have been advertised but remain unfilled, including the relevant specialties, over the past 12 months.
2. The number of permanent medical appointments made by the Trust during the same 12-month period.
3. The name, job title, and contact email address of the person who oversees and is responsible for all permanent medical recruitment across the Trust.

This request is made for research and planning purposes only and is not promotional in nature.

Please do not hesitate to contact me if any part of the request requires clarification.

Master / Neutral Vendor and E-Roster Platforms

Please can you provide me with the following information:

• Do you use a master or neutral vendor for your supply of Medical Staff (Doctors – all grades)?
• If yes, please supply the name of the master or neutral vendor
• When does the contract expire?

• What is the name of the e-rostering platform that you use to support with medical staff rosters e.g. RL Datix, Rotageek etc
• When does the contract expire?

Registered Nursing Recruitment

I would like to make a request under the Freedom of Information Act.

Please supply information on registered nursing recruitment at your trust over the last two financial years 2023-24 and 2024-25, and the months since the start of the 2025-26 financial year, answering the following questions:

1. Are there currently, or have there been any recruitment freezes in place affecting solely, or including, the registered nurse workforce [i.e band 5 and up] in the last two financial years, and/or up to present day?
I. If yes, have any of these recruitment freezes specifically targeted at entry level band 5 nurses [i.e: registered nurses on the starting pay point of band 5]?
II. If yes, please provide the timeframes and reason for the freezes.

2. How many band 5 registered nurse vacancies do you currently have at your trust?

3. How many entry-level band 5 domestically trained/recruited nurses have you recruited at your trust during the last two years? [Please also detail separately any internationally recruited nurses you have taken on in same time period]

Number of Community Nurses