ESR/Workforce

To Whom It May Concern,

I am writing to submit a Freedom of Information request under the Freedom of Information Act 2000.

I would like to request information about:

1) Provider name,

2) Contract start and end dates including any extensions

3) Annual contract spend for the third-party software and service providers currently contracted by your Trust for these workforce management functions:

a. bank service for nurses
b. bank service for allied health professionals
c. bank service for medics

I look forward to your response within the statutory 20 working days.

Yours faithfully,

Dear Freedom of Information Officer,

Under the Freedom of Information Act 2000, I request the following recorded information concerning exception reporting by resident doctors (doctors and dentists in training employed under the 2016 Terms and Conditions of Service, as amended February 2026). In this request, “exception reporting software” means any electronic system used by resident doctors to submit exception reports, for example Allocate/RLDatix (DRS, HealthRoster/Optima), Lantum, Patchwork, or an equivalent or in-house system.

Each numbered question is intended as a self-contained request. If you estimate that any part would exceed the appropriate limit under section 12, kindly answer the remaining questions, treating questions 1–3 as the priority.

1. The designated email address (or other designated route) for receiving exception report evidence, as described in Annex D paragraph 10 of the 2016 TCS, where exception reporting software cannot receive it.

2. The designated email address (or other designated route) by which a resident doctor reports an inability to access or complete an exception report. To be clear, I am seeking organisational contact routes only (such as a shared inbox), not any individual’s personal contact details.

3. In relation to the trust’s exception reporting software: (a) the supplier and product name; (b) whether resident doctors can submit an exception report via a mobile application; (c) the contract end date; (d) the total annual cost to the trust, if held separately for this system.

4. The number of exception reports submitted by resident doctors in (a) the financial year 2024/25, (b) the financial year 2025/26, and (c) the period from 4 February 2026 to the date of this request. Where readily available, please also break these figures down by report category and by department or specialty, as recorded in your exception reporting system or Guardian of Safe Working Hours reports.

5. The number and total monetary value of fines levied by the Guardian of Safe Working Hours in each of the periods in question 4, identifying separately any fines relating to exception reporting access or completion failures.

6. Copies of any local policy, guidance or standard operating procedure issued to resident doctors or to HR staff concerning the evidencing of exception reports under the reformed system.

Where numerical information is provided, could you kindly provide it in an excel format.

Thank you for your assistance.

Yours faithfully,

Dear Sir/Madam,

Reference: FOI-LR-2026-057

I am writing to make a request under the Freedom of Information Act 2000 for information relating to locum doctor hourly pay rates at Gloucestershire Health and Care NHS Foundation Trust.

Please provide the Trust’s current standard locum doctor hourly rates for the financial year 2025/26, or the most recent rates currently in effect if no 2025/26 rates are held.

For the purposes of this request, I am seeking the Trust’s standard internal bank, staff bank, NHS Professionals, collaborative bank, or equivalent Trust locum rate card or schedule of rates. If rates vary by hospital site, specialty, department, or escalation status, please provide the standard default rate and indicate where variation applies. I am not seeking individual payroll records or personal data.

To reduce administrative burden, I am not asking the Trust to create new calculations or undertake analysis; I am requesting the recorded rate card, schedule, policy, or closest held information from which these rates are normally applied.

Please provide the rates for the following grade levels, where applicable:
– FY1 / Foundation Year 1
– FY2 / Foundation Year 2
– ST1-2 / CT1-2 / equivalent SHO-level grade
– ST3-5 / equivalent registrar-level grade
– ST6-8 / senior registrar-level grade

For each grade, please provide the hourly rate in GBP and the time window during which the rate applies for each of the following shift
categories:
1. Weekday day
2. Weekday evening
3. Weekday night
4. Weekend day
5. Weekend evening
6. Weekend night

Where possible, I would be grateful if the information could be provided in the following column structure:

Trust | Grade | Shift category | Hourly rate (£/hr) | Time window | Notes

For example:

Gloucestershire Health and Care NHS Foundation Trust | FY2 | Weekday night | £X.XX | 21:00-09:00 | Standard internal bank rate

If the Trust uses a rate card, spreadsheet, policy document, or schedule of rates containing the equivalent information, I would be happy to receive that document as an attachment instead.

If any grade level or shift category is not used by the Trust, please indicate this as “not applicable” or “not held”, as appropriate.

If the requested information is not held in this exact format, please provide the closest recorded information held by the Trust. If any part of the request is unclear or likely to exceed the appropriate cost limit, please provide advice and assistance under section 16 of the Act as to how the request may be refined.

Please quote the reference FOI-LR-2026-057 in your response where possible.

Monday 27th April 2026

RE: Request under the Freedom of Information Act (2000)

Dear Information Team

This is an information request regarding sick days taken by resident (junior) doctors.

Please include the following information for the following years 2022/23, 2023/24, 2024/25, 2025/26

• Total number of sick days taken by resident doctors

• Total number of resident doctors that took sick days

• Total number of sick days taken by resident doctors for mental health reasons

• Total number of resident doctors that took sick days due to mental health

If this is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for.

I would prefer a response via email, but if not possible, I will gladly accept letters to the address below.

Please acknowledge this information request as soon as possible.

Kind regards,

Good Morning,

Please can I request the below information:

In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with off-framework agencies for locums doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per agency name
 
In the period 1st November 2025 to 31st January 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum doctors
Please provide a further breakdown for locum doctors by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider

Please confirm your allocated budget for agency locum doctors for the period 1st November 2025 to 31st January 2026

Please confirm the name of the framework used for the supply of locum doctors in your trust.

Thanks in advance

Dear FOI team,

I am writing with a Freedom of Information request regarding your trust’s use of recruitment agencies.

I would like to receive data on:

1. The current number of executives, managers, and clinical staff employed by your trust (separately for each staff category)

2. The number of executives, managers, and clinical staff hired by your trust using a recruitment agency in each of the last 5 fiscal years, separately for each staff group

3. The annual staff turnover rate for each staff group over the last 5 fiscal years. Please see the following definitions to help you in processing this request:

– Executives: Any members of top-level trust leadership, such as Chair, Chief Executive, Executive Directors (e.g., medical director, nursing director, finance director, Chief Operating Officer) responsible for overall strategy, quality, and governance.
– Managers: Senior management, such as service or care group directors, heads of nursing, clinical directors, general managers, and heads of corporate departments, typically overseeing multiple departments or an entire division, as well as Middle managers and Frontline managers, such as matrons, ward or department managers, team leaders, and service managers who manage day-to-day operations and directly supervise clinical and non-clinical teams.
– Clinical staff: Frontline clinical staff and support staff

Please let me know if there are any questions, and I look forward to your response.

Kind regards,

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Direct Engagement software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Direct Engagement software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Direct Engagement software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Direct Engagement fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Direct Engagement fees in 2025 (excluding implementation)?

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your AHP Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second AHP Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third AHP Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on AHP Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on AHP Collaborative Bank fees in 2025 (excluding implementation)?

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Medics Internal Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Medics Internal Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Medics Internal Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Medics Internal Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Medics Internal Bank fees in 2025 (excluding implementation)?

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses Collaborative Bank software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses Collaborative Bank software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses Collaborative Bank software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)
Additional

10. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses Collaborative Bank fees in 2025 (excluding implementation)?

Dear FOI Officer,

Under the Freedom of Information Act 2000, I am writing to request the following information:

Provider 1
1. What is the name of your Nurses E-Rostering software provider? (None if software not used)
2. When did the contract for this provider start? (dd/mm/yyyy) (None if software not used)
3. When does the contract for this provider expire? (dd/mm/yyyy) (None if software not used)

Provider 2 (If applicable)
4. What is the name of your second Nurses E-Rostering software provider? (If you have more than one provider)
5. When did the contract for this second provider start? (dd/mm/yyyy)
6. When does the contract for this second provider expire? (dd/mm/yyyy)

Provider 3 (If applicable)
7. What is the name of your third Nurses E-Rostering software provider? (If you have more than one provider)
8. When did the contract for this third provider start? (dd/mm/yyyy)
9. When does the contract for this third provider expire? (dd/mm/yyyy)

Additional
10. What was the Trust’s total spend on Nurses E-Rostering fees in 2024 (excluding implementation)?
11. What was the Trust’s total spend on Nurses E-Rostering fees in 2025 (excluding implementation)?
12. What is the number of contracted licences for Trust’s Nurses E-Rostering provider?

Kind regards,