1. Due to the vulnerable nature and unique presentation of memory service patients, what additional training is available to your staff?
2. What specific mandatory training is required of your staff team regarding safeguarding, mental capacity, and adult protection?
3. Are staff provided with formal guidelines detailing various vulnerability factors (e.g., personal factors like cognitive impairment or physical limitations; social factors like isolation; environmental factors like dependency)?
4. What specific metrics or screening tools are referenced or utilised by the Trust to aid in the identification of patients in particularly vulnerable scenarios?
5. What is the formal standard operating procedure triggered when a vulnerable adult is identified?
6. Concerning vulnerable adult status, what is your Trust’s process, policy, and procedure for:
o a. The training of staff working with vulnerable patients?
o b. The identification of vulnerable patients?
o c. Action to be taken following identified vulnerability?
o d. External or internal services contacted?
o e. How this is recorded on the patient’s Electronic Patient Record (EPR)?
o f. Expectations to review patients alone without undue control or presence of third parties?
7. Concerning abuse, what is your Trust’s process, policy, and procedure for:
o a. Training staff who work with patients susceptible to abuse?
o b. Identifying patients at risk of or trapped by features of abuse or coercion?
o c. Action to be taken following concerns or identified abuse?
o d. Services contacted?
o e. How this is recorded on the EPR?
o f. Ensuring independent review of patients away from third-party control?
8. Are staff supported in identifying home environments where a patient may be under undue influence or coercive control from a third party?
9. Are staff provided with support in identifying home environments where a patient may be at risk of abuse?
10. Are staff provided with support in identifying home environments where a patient is at risk of increasing dependency on select persons, and are questions raised when these same persons exert control over communications and access to care?
11. Given the documented indicators (improper clothing for weather, reliance on third parties for history and care, lack of private consultation, and third-party request to withhold information), was a Section 42 Safeguarding Enquiry under the Care Act 2014 or internal clinical risk escalation considered or logged at any stage?
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Responses
Diversity, Equity and Inclusion, Equality, Diversity and Inclusion
To whom it may concern.
I am writing to you under the Freedom of Information Act 2000.
I request the following information relating to Diversity, Equity and Inclusion (DEI), Equality, Diversity and Inclusion ( EDI ), or similarly named programmes and activities within your council for the last five financial years.
For each financial year, please provide:
1. DEI/ EDI Training Expenditure i.e. how much was spent on external organizations providing DEI training
2. DEI/ EDI Training Content i.e. copies of training materials, presentations, course outlines, learning objectives, handbooks, guidance documents, or other materials used for DEI/ EDI training.
3. DEI/ EDI Staff Positions i.e. list of all roles whose primary responsibility includes DEI, EDI , equality, inclusion, diversity, belonging, positive action, or related functions. Please include an annual salary or salary band.
If you have any questions please don’t hesitate to reach out. If any part of this request exceeds the appropriate cost limit, please provide the information that can be disclosed within the limit and advise how the request may be refined.
I would prefer the information in electronic format.
Many thanks in advance,
Occupational therapy DFG referrals and tracking 2019–2025
Dear Gloucestershire Health and Care NHS Foundation Trust,
I am writing to request information under the Freedom of Information Act 2000 relating to occupational therapy referrals for Disabled Facilities Grant (DFG) major adaptations made by the community/Integrated Community Team OT service operated by the Trust under its arrangement with Gloucestershire County Council.
How many occupational therapy referrals for DFG major adaptations were made by the service in each financial year from 2019/20 to 2024/25?
Does the service maintain any system, database, spreadsheet or log that tracks DFG referrals from the point of OT referral through to confirmation of application receipt by the relevant district housing authority?
Does the service have any mechanism, automated or manual, for identifying referrals where no DFG application has subsequently been confirmed as received by the district housing authority, and if so, please provide any recorded procedure describing the action taken?
Does the service receive any routine data from district housing authorities or Gloucestershire County Council on the progress or outcome of DFG applications arising from its referrals? If so, please describe what is received and how often.
Please provide the number of budgeted but unfilled occupational therapy posts within the community/ICT OT service in each financial year from 2019/20 to 2024/25, together with the salary underspend generated by those vacancies, insofar as this is held.
Please provide any recorded report, analysis, briefing, or correspondence held by the Trust since 2023 concerning DFG delays, lost or stalled applications, or long waits for adaptations, including any material shared with commissioners or Gloucestershire County Council.
If any part of this request would exceed the cost limit, please advise which parts can be answered within the limit and treat the remainder as withdrawn; I would prioritise questions 2–4. If any information is held by Gloucestershire County Council under the delegation arrangement, please confirm which.
Kind regards
DVT in Pregnancy
I would like a copy of the trust management of suspected DVT in pregnancy policy.
I would like the policy that was current on the 25th/ 26th June 2026.
Thank you.
Resourcing IT Projects
Dear Gloucestershire Health and Care NHS Foundation Trust,
Please can you provide the following information for the last 3 years.
In the IT Project Team (including contractors).
Number of
8c
8b
8a
7
6 and below
number of contractors
Number of projects delivered in that year.
Yours faithfully,
Physical activity provision for individuals after an inpatient mental health stay.
FOI request for physical activity provision for individuals transitioning back to the community after an inpatient mental health stay.
Please complete these questions to the best of your knowledge and return
Job role of the person completing this form:
Organisation name (e.g. Trust or ICB name):
Section 1: Core Physical Activity Provision
1. Does your organisation offer access to physical activity programme(s)* for people living with severe mental ill health (i.e. psychosis, schizophrenia, schizoaffective disorder, or bipolar disorder) that support engagement with physical activity during/following the transition from inpatient mental health settings? *by physical activity programme, we mean any programme that incorporates an element of physical activity.
☐ Yes
☐ No
2. If yes, please tell us the name(s) of the programme(s) or type of referral(s). If you are unsure of the name, please describe the type of programme it is.
3. In a typical month, what proportion of eligible patients are referred to NHS-led physical activity programmes to support with physical activity during/following the transition from inpatient mental health settings? Please click one box.
☐ 0%
☐ 51 – 60%
☐ 1 – 10%
☐ 61 – 70%
☐ 11 – 20%
☐ 71 – 80%
☐ 21 – 30%
☐ 81 – 90%
☐ 31 – 40%
☐ 91 – 100%
☐ 41 – 50%
☐ This data is not routinely collected
4. In a typical month, what proportion of referred patients attend NHS-led physical activity programmes to support with physical activity during/following the transition from inpatient mental health settings? Please click one box.
☐ 0%
☐ 51 – 60%
☐ 1 – 10%
☐ 61 – 70%
☐ 11 – 20%
☐ 71 – 80%
☐ 21 – 30%
☐ 81 – 90%
☐ 31 – 40%
☐ 91 – 100%
☐ 41 – 50%
☐ This data is not routinely collected
5. What is the primary setting for this provision?
☐ Inpatient only
☐ Community only
☐ Mixed (programmes that span both settings)
6. Who can be referred to this programme? Select all that apply.
☐ All individuals with mental ill health.
☐ People with specific diagnoses.
☐ People with psychosis.
☐ People with schizophrenia.
☐ People with schizoaffective disorder.
☐ People with bipolar disorders.
☐ Other. Please specify.
☐ People engaged with specific services (e.g. working adults, older adults).
☐ People in early intervention services.
☐ Other. Please specify.
☐ People with specific characteristics. Please specify.
☐ People in a specific location. Please specify.
7. Who delivers the physical activity support? Select all that apply
☐ Registered clinical staff (e.g. Physio, Nurse, OT).
☐ Specialist fitness instructors / exercise specialists.
☐ Peer support workers.
☐ Private sector or charity staff / volunteers.
☐ Community-based organisations (e.g. voluntary, community, and social enterprise organisations) staff / volunteers.
☐ Other. Please specify. Click or tap here to enter text.
8. What is the format of the programme? Select all that apply.
☐ One-to-one in-person
☐ Group in-person.
☐ One-to-one online.
☐ Group online.
☐ One-to-on by telephone.
☐ Advice only.
☐ Other. Please specify.
Section 2: The Transition Pathway
9. Is physical activity support explicitly included and formally documented in the standard discharge planning process for individuals admitted to inpatient services?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify.
10. Are physical activity goals integrated into broader social care or recovery plans (e.g., Section 117 aftercare plans)?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify.
11. Who is primarily responsible for initiating a referral for physical activity support during the discharge planning process? Select all that apply.
☐ Registered clinical staff (e.g. physiotherapist, nurse, occupational therapist)
☐ Exercise specialist.
☐ Peer support worker.
☐ Discharge coordinator.
☐ Patient.
☐ Other. Please specify.
12. Which of the following best describes your organisation’s approach to supporting physical activity during or after discharge from inpatient mental health care? Select all that apply.
☐ No routine pathway/protocol in place.
☐ Informal signposting (giving a leaflet/web link).
☐ Formal referral to/from an NHS provider.
☐ Formal referral to external/community or VCSE provision.
☐ Shared/integrated pathway involving NHS and community practices.
☐ Unsure.
☐ Other. Please specify.
13. At what point does community-based physical activity support typically begin? Please answer based on any of your Trusts policies, protocols or pathways.
☐ While the individual is still an inpatient.
☐ Immediate (within 72 hours of discharge).
☐ Short-term (within the first 7–14 days).
☐ Delayed (after the first month).
☐ Unsure.
☐ Other. Please specify:
14. Do individuals have any influence in selecting the type and location of their post-discharge physical activity? (e.g., assigned to a specific programme vs. choosing from a menu of options).
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify.
15. Do you record whether an individual actually attended the community activity after inpatient discharge? (e.g., formal feedback loop, informal phone call, or no tracking).
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify. .
16. Do individuals admitted to inpatient services have the opportunity to visit the community physical activity venue before they are formally discharged from the hospital?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify.
17. Do individuals delivering physical activity services in the community have the opportunity to visit inpatient settings to meet individuals referred before they are formally discharged from the hospital?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Other. Please specify.
18. What level of clinical risk information is shared with community physical activity providers during the referral process? (e.g., No information shared, basic safety alerts only, full risk assessment summary).
☐ No information shared.
☐ Basic safety alerts only.
☐ Full risk assessment summary
☐ Other. Please specify.
19. Are there clear or designated responsible roles for ensuring a physical activity handover occurs during transition? Please answer based on any Trust policies, protocols or pathways.
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Prefer not to say.
Section 3: Governance, System Integration and Partnerships
20. Is the transition support time-limited? (E.g. 12 weeks of support).
☐ Yes. Please specify. Click or tap here to enter text.
☐ No.
☐ Unsure.
☐ Prefer not to say.
21. Does the transition support time involve a gradual handover to mainstream community activity?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Prefer not to say.
22. How is physical activity support currently funded? (e.g., core NHS budget, short-term grant funding, local authority public health budget, or charitable donations).
☐ Core NHS budget .
☐ Short-term grand funding.
☐ Local authority public health budget.
☐ Charitable donations.
☐ Self-funded/paid for by service-user.
☐ Other. Please specify.
23. Do you have formal partnerships with private, charity or community-based organisations to support physical activity post-discharge?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Prefer not to say.
24. How is the communication managed between inpatient teams and community physical activity providers?
☐ Shared records .
☐ Email.
☐ No formal communication.
☐ Other. Please specify.
25. Does your organisation require any form of ‘medical clearance’ or ‘fitness to exercise’ sign-off from a clinician before an individual is referred to community physical activity services? For example, this may include a formal risk assessment, clinical review, physical health check, or confirmation of clinical judgement to indicate suitability.
☐ Yes. Please specify.
☐ No.
☐ Unsure.
☐ Prefer not to say.
Section 4: Outcomes and Future Development
26. Based on existing policies and protocols, what outcomes do you prioritise for physical activity during transition? Select all that apply.
☐ Social inclusion and community connection.
☐ Prevention of hospital readmission.
☐ Reduced social isolation.
☐ Improved mental health symptom management.
☐ Improved physical health outcomes.
☐ Other. Please specify.
27. Does your service formally measure social, physical, or mental health outcomes related to physical activity participation (e.g., social isolation, community belonging, or specific symptoms)?
☐ Yes. Please specify.
☐ No.
☐ Unsure.
Managed Print / MFD & Print-Management Software
Dear Gloucestershire Health and Care NHS FT,
Under the Freedom of Information Act 2000, please provide the following about your printing/multifunction-device (MFD) provision. Please answer for each category: a) Photocopiers/MFDs, b) Desktop printers, c) Print room / reprographics.
Contract & supplier
1. Are you in contract for a managed print service? Is it fully outsourced?
2. Who is the incumbent supplier for each category above?
3. What is the manufacturer/brand of the devices (if different to Q2)?
4. What is the contract start date and end date for each, and what extension options remain?
5. How was it procured — direct award or mini-competition? If via a framework, which one (e.g. CCS RM6174, KCS, ESPO, YPO, NHS Supply Chain, NOE CPC, LPP)?
Scale & spend
6. How many MFDs and how many printers do you have?
7. What is the annual spend on the managed print service (lease, cost-per-click, consumables, service)?
8. What are your annual print volumes (mono and colour)?
9. How many sites/locations does the contract cover?
Software & capability
10. What print-management software do you use (e.g. PaperCut, Equitrac, uniFLOW, YSoft SafeQ)?
11. Do you have secure/follow-me print and mobile print capability?
12. What device/fleet remote-monitoring software do you use?
Renewal & ownership
13. Any planned procurement to replace or re-tender print/MFDs in the next 24 months? If so, when and via which framework?
14. What is the job title/role of the person responsible for the print estate, and the generic team contact for print procurement?
Please provide the information electronically. If any part is exempt, please answer the remainder and cite the exemption.
Yours faithfully,
New or Innovative Clinical Technology
Dear Gloucestershire Health and Care NHS Foundation Trust,
I am writing to make a request for recorded information under the Freedom of Information Act 2000.
Scope of this request (please read first, to avoid misdirection)
This request concerns the Trust’s governance and business case process for adopting new and innovative clinical technologies. To be precise about what I mean:
In scope: technologies that are novel to the Trust; implantable devices; high-cost or specialised devices; novel diagnostics; digital health or Software as a Medical Device; and, in particular, technologies that are subject to, or recommended by, NICE guidance (for example Medical Technologies Guidance, Diagnostics Guidance, Interventional Procedures Guidance, Technology Appraisals, or an Early Value Assessment). Also in scope is significant clinical capital equipment introduced through a business case, such as robotic surgical systems, theatre tables, imaging systems, and higher-value ward equipment where it forms part of a service change or investment case.
Not the primary focus: the routine replacement, medical equipment library, clinical engineering, or general estates and facilities procurement of established, commodity equipment on a like-for-like basis (for example standard beds or blood pressure monitors purchased as replacements). Please provide that process only if the same committee, template, or route also governs the introduction of the novel and innovative technologies described above, in which case please say so explicitly.
Where responsibility for the above is split across more than one committee or group (for example a medical devices or new products committee, a new interventional procedures committee, a capital investment group, and a digital or NICE-implementation route), please provide the information for each relevant committee and identify which one owns which category.
Request for recorded information
1. A copy of the current business case or application template(s) used to seek approval for the introduction of a new or innovative clinical technology as defined above, including implantable, high-cost, and specialised devices.
2. A copy of the capital business case template(s) used for significant clinical capital equipment (for example the Strategic Outline Case, Outline Business Case, and Full Business Case, or equivalent staged templates), where these are distinct from the template at (1).
3. The name of the committee(s) or group(s) responsible for approving each of the following, and confirmation of which committee owns each: (a) new and innovative medical devices, including implantables and high-cost or specialised devices; (b) novel interventional procedures or techniques; (c) significant clinical capital equipment such as robotic systems and theatre tables; and (d) digital health or Software as a Medical Device.
4. The Terms of Reference for each relevant committee.
5. The membership of each relevant committee by role or job title, and the name or job title of the chair or responsible officer.
6. The meeting frequency of each relevant committee, the scheduled meeting dates for the current and forthcoming year, and the deadline for submission of papers ahead of each meeting.
7. Any additional standard submission forms associated with the process (for example a new product or device request form, clinical evaluation form, risk assessment template).
8. Any evaluation or scoring criteria used to assess submissions, and any financial thresholds or delegated authority limits that determine escalation to executive or Board approval, including the point at which a case moves between the revenue and capital routes.
9. The policy or standard operating procedure governing the introduction of new medical devices and innovative technologies.
Where any of the above is already published, a link or reference is acceptable in place of a copy. My preferred format for the response is electronic (email or accessible document).
I understand you are required to respond within 20 working days of receipt. If any element of this request is unclear, or if you anticipate that it will exceed the cost limit, please contact me so that I can refine or prioritise it rather than issuing a refusal.
Yours faithfully,
Personal Data Breaches
Dear FOI team,
I am applying under the FOI Act for a list of inappropriate access to patient records by staff reported to the ICO.
I believe this link shows the personal data breaches for each year individually from 2019-2025.
The ICO has all data breaches reported by organisations here, but not the type of breach.
So I would be grateful if you could also supply the type of breach .
My application is for each individual year from 2019-2025.
I look forward to hearing back within 20 working days. Please do not hesitate to call me if you need any clarification.
Yours sincerely
Disciplinary action for Inappropriate Record Access
Hello,
I would like to make a Freedom of Information request. Definitions used in this request:
• “Staff” means all individuals with authorised access to the trust’s electronic patient record system(s), including substantive staff, bank staff, agency and locum staff, and students/trainees on placement.
• “Inappropriately accessed patient records” means access to a patient’s record without clinical, administrative, or other business reason, as determined through the trust’s own investigation and/or disciplinary process (regardless of whether the access was also reported as a data breach).
Can I please request the following information under the Freedom of Information act:
1. How many members of staff received a disciplinary sanction for inappropriately accessing patients’ records, in each of the following financial years:
a) 2022-23
b) 2023-24
c) 2024-25
d) 2025-26
e) 2026-27 to date
2. Please list the type of disciplinary sanction(s) – for example informal counselling, training, verbal warning, first written warning, final written warning, dismissal – handed out to staff for inappropriately accessing patients’ records in each of the following financial years.
For each type of sanction, please also list the number of staff served with this type of sanction each year.
a) 2022-23
b) 2023-24
c) 2024-25
d) 2025-26
e) 2026-27 to date
If this aggregate data is not held in a readily reportable format and would exceed the appropriate cost limit under section 12 of FOIA, I would be grateful if you could instead provide, for each year: (i) the total number of dismissals, and (ii) the total number of all other (non-dismissal) sanctions, as a reasonable proxy that should require substantially less staff time to compile.
3. How many staff were found, following investigation, to have inappropriately accessed patients’ records but received no disciplinary sanction in each of the following financial years:
a) 2022-23
b) 2023-24
c) 2024-25
d) 2025-26
e) 2026-27 to date
Please provide all of the above information in tabular/spreadsheet format where possible.
Please let me know if any refinement or clarification is required. Otherwise I look forward to a response within the statutory 20 working days.
Thank you,
Specialist Midwives
Hi there,
Please see the below FOI request. If any additional information is needed at this time, please let me know.
1. Does your NHS trust have specialist midwives dedicated to supporting woman who use illicit substances during the perinatal period?
• If so, please provide any documentation available for these services, such as referral guidelines, service protocols, or links to relevant webpages or online resources.
2. What kind of Multi-agency working, if any, is utilised for woman who use illicit substances in the perinatal period? Who is involved in the multi-agency teams?
3. Where is treatment located for women who use illicit drugs during the perinatal period (for example, in hospital, at home, etc.)
4. What types of referral pathways exist into and out of the service for women who use illicit drugs during the perinatal period?
Thanks very much in advance for any information.
Best wishes,
Pathology and Laboratory Services
Dear FOI Team,
I am writing under the provisions of the Freedom of Information Act 2000 to formally request information regarding how your Trust delivers pathology and laboratory services.
For each of the broad test categories listed below, I would like to receive data covering the following financial years (1 April to 31 March): FY2019/20, FY2020/21, FY2021/22, FY2022/23, FY2023/24 and FY2024/25 The broad test categories are:
• Haematology and coagulation
• Blood bank • Clinical Biochemistry
• Microbiology & Virology
• Immunology
• Histopathology & Cellular Pathology (including Cytology) • Genetics & Molecular Pathology
• Point of Care Testing (POCT)
For each category above, please could you provide:
1. Test volumes: the total number of tests/samples processed, by year, for each of the years listed above.
2. Service delivery model: whether the category is delivered in-house, via a joint venture/partnership, or fully outsourced to a third party, and the name of the partner organisation, JV entity, or outsourced provider in each case.
3. Contract details: the name of the current contract holder/provider, the contract start date, and the date the contract is next due for renewal or re-tender. To simplify data collection,
I have attached an Excel template for your use.
Please complete one row per broad category listed above, adding further rows if a category is split across more than one provider or delivery model.
Should you have any queries or wish to discuss the request, please do not hesitate to contact me.
Thank you for your assistance.
I look forward to your response within the statutory 20 working days.
Kind regards,
Hepatitis B Immunity Testing
Hi there,
I’m speaking with healthcare providers across the UK to understand how organisations are currently managing Hepatitis B immunity testing for employees.
Most organisations already have a process in place, but everyone seems to approach it slightly differently.
Which best describes your organisation?
A) Managed by our Occupational Health team
B) Managed internally by HR or Practice Management
C) Outsourced to an external provider
D) We’re currently reviewing our approach
Just reply with A, B, C or D.
We’re asking because we’d like to better understand how organisations are currently managing this process and identify where Medichecks may be able to help. It will also be interesting to see whether there’s a common approach across different organisations.
Many thanks,
Remote Neural monitoring and Electromagnetic Weapons
I am submitting this request under the Freedom of Information Act 2000 to obtain clarification about whether any UK government departments, defence organisations, research laboratories, subcontracted institutions, universities, or police units are involved in research, testing, or operational activity related to technologies sometimes described publicly as psycho‑electric, electromagnetic, remote neural monitoring, neurological‑interference, or directed‑energy systems.
Over several years, I have interviewed more than 300 individuals from diverse backgrounds who report highly similar neurological, sensory, and physical symptoms. These symptoms appear artificial in nature and are consistent across many unrelated people. Because of the scale and consistency of these reports, I am seeking formal clarification from the relevant authorities.
I want to emphasise that this request does not accuse any organisation of wrongdoing. It is strictly a request for information under the FOI Act. I am attaching case studies, publicly available research patents, articles, and videos that describe technologies some individuals believe may be relevant. These materials are provided only for context.
Summary of Reported Symptoms
Cognitive / Mental
· Forced memory blanking
· Induced erroneous actions
· Perceived reading or broadcasting of thoughts
· Controlled dreams
· Forced waking visions, sometimes synchronised with body motion
Auditory / Sensory
· Sudden changes in hearing (direction, volume, or content)
· “Microwave hearing” sensations
· “Transparent eyelids” (seeing shapes through closed eyes)
· Artificial tinnitus
Physical Sensations
· Sudden violent itching inside eyelids
· Remotely induced itching without rash
· Needle‑like pains
Motor / Bodily Control
· Forced manipulation of airways
· Perceived externally controlled speech
· Forced jaw movement or teeth clacking
· Forced nudging of arms during delicate work
· Forced precision manipulation of hands
· Forced muscle quaking in back muscles
Cardiovascular / Bodily Responses
· Rapid heart rate without cause
Sensitive Areas
· Itching in genital areas
· Forced sexual arousal
· Intense pain in sensitive regions
FOI Questions
Under the Freedom of Information Act, I respectfully request the following information:
1. Whether any UK government department, MOD unit, MOD research laboratory, subcontracted research organisation, MOD‑affiliated university, or police department is conducting research, testing, or operational activity involving electromagnetic, psycho‑electric, neurological‑interference, or remote neuro‑stimulation technologies capable of producing effects similar to the symptoms listed above.
2. If such research or testing exists, please provide:
o The name of the programme or project
o The responsible department or unit
o Any publicly available documentation, safety guidelines, or ethics oversight procedures
o Any external regulatory bodies involved in oversight
3. Whether any individuals in the UK have been enrolled, selected, monitored, or observed as part of such research, and if so:
o The number of individuals involved
o The criteria for selection
o Any consent or safeguarding requirements
o Whether vulnerable groups (students, migrants, temporary workers) are included
4. Any publicly available patents, technical descriptions, or research documentation held by UK institutions relating to:
o electromagnetic stimulation technologies
o remote neural interaction systems
o psycho‑electric or neuro‑interference devices
o directed‑energy research
5. Any internal MOD, policing, or research‑institution policies relating to:
o human subject protection
o non‑consensual exposure safeguards
o testing limitations
o reporting or whistleblowing procedures
Response Format
Please provide the requested information in electronic format (PDF or email text). And Keep in your department website .
Thank you for your attention. I look forward to your response within the statutory FOI timeframe.
IT Service Desk
Dear FOI Team,
I am writing to request information under the Freedom of Information Act 2000.
Please provide the following information:
1. Is the Trust’s IT service desk/helpdesk managed by the Trust’s internal team/s or outsourced in whole or part?
2. What, if any, elements of the IT service desk/helpdesk and clinical system management are provided through an external managed service provider or external resource?
3. Please provide details of any current organisational charts, governance documents, operating models, or role descriptions relating to the Trust’s IT service desk/helpdesk, including the use of internal staff, contractors, temporary resource augmentation, or managed service providers
4. Please provide details of any third-party suppliers, frameworks, or managed service providers currently supporting the Trust’s service desk and/or helpdesk management and clinical system support functions, including:
• supplier name;
• service provided;
• contract start/end dates;
• procurement framework used (if applicable); and
• annual contract value where held.
5. Please provide details of any current or planned digital transformation programmes, improvement initiatives or projects related to the delivery of IT service management, IT service desk/helpdesk and end user computing services
6. Please provide details of any planned or anticipated procurement exercises, contract renewals, workforce expansion programmes, or technology investments relating to IT service management and IT service desk/helpdesk services that are currently approved or in procurement planning documentation.
For clarity, I would prefer to receive the information electronically by email where possible.
If any part of this request is unclear, please let me know as soon as possible so that I may refine or clarify the request.
If you consider that any exemptions apply to the information requested, please provide:
• details of the exemption(s) relied upon; and
• an explanation of why the exemption applies.
If the information requested is already publicly available, please direct me to the relevant publication or webpage.
I understand that under the Act you are required to respond within 20 working days.
Thank you for your assistance.
Yours faithfully,
Job Planning
Dear Gloucestershire Health and Care NHS Foundation Trust,
I am writing to request information under the Freedom of Information Act regarding Job Planning Systems. Please can you complete the below questions:
Consultants SAS Doctors Allied Health Professionals (AHPs)
1. What job planning supplier does the organisation use?
1a. If not utilised, could you please specify how you carry out job planning? (e.g paper based, excel, word, if other- please state)
2. What is the contract start date for your job planning supplier?
3. What is the contract end date for your job planning supplier?
4. What was the annual cost of your job planning supplier for the financial year 25/26 (April 2025 – March 2026)?
5. What other third-party systems does your Job planning system integrate with?
6. For each staffing group what percentage of staff is job planning rolled out to?
7. Is job planning at your organisation demand led via a service plan?
8. In line with the NHS Three Year Workforce plan, are you on track by the end of financial year 2026/27 to have a system for monitoring and assurance in place for tracking job planned activity?
7a. If yes, has this been achieved using current systems?
7b. If no, how does the organisation plan to meet these requirements?
Kind Regards,
Agency Staffing & Non-Framework Supplier Usage
Dear Freedom of Information Team,
I hope you are well.
Please see the attached Freedom of Information request submitted under the Freedom of Information Act 2000.
The request relates to your Trust’s use of temporary staffing suppliers, with a particular focus on off-framework, non-framework and non-preferred agency usage across a range of clinical specialities.
Where possible, we would appreciate receiving the information electronically in Microsoft Excel or Word format.
Should any aspect of the request require clarification or be likely to exceed the appropriate cost limit, we would welcome the opportunity to refine the request so that as much information as possible can be provided.
Thank you for your time and assistance. We look forward to your response within the statutory 20 working days.
Kind regards,
Please provide the following information for the period 1st May 2026 to 1st July 2026
1. Non-Framework Agency Usage
Please confirm whether your Trust has utilised any non-framework, off-framework or non-preferred supplier agencies for: Adult RNs, RMNs, RNLDs, Paediatric Nurses, Midwives, Theatre Practitioners (Scrub/Anaesthetics/Recovery), ODPs, Chemotherapy/Oncology Nurses, Critical Care/ICU Nurses, Neonatal Nurses, ED Nurses, HCAs, Theatre Support Workers, Maternity Support Workers and Support Workers.
If yes, provide: Agency name; Staff group; Number of shifts; Total agency spend.
2. Ward / Department Breakdown
Provide a breakdown by Hospital site, Ward, Department and Clinical speciality including Number of shifts, Staff group and Agency used.
3. Framework Escalation
Under what circumstances are off-framework bookings authorised?
Is approval required from Procurement, Temporary Staffing or Executive teams?
Has this approval process changed in the last 12 months?
4. Agency Spend
Provide framework and non-framework spend broken down by each staff group listed in Question 1.
5. Top 10 Non-Framework Suppliers
Provide supplier name, total spend and number of shifts.
6. Highest Demand Areas
Identify the ten clinical areas with the highest off-framework usage, including speciality, hospital site, shifts, staff group and spend.
7. Unfilled Shifts
Provide total agency requests, unfilled requests, escalated to non-framework and remaining unfilled, broken down by staff group where possible.
8. Current Temporary Staffing Arrangements
Which staffing framework(s) are used?
Is there a Preferred Supplier List?
Are non-preferred suppliers permitted?
9. Managed Service Provider
Confirm whether staffing is managed by NHSP, Bank Only, Master Vendor, Neutral Vendor or MSP. If applicable provide provider, contract start, expiry and extension options.
10. Procurement Contacts
Provide job titles only for: Head of Procurement, Temporary Staffing Lead, Bank Manager, Agency Manager and Workforce Director.
11. Future Procurement
Will temporary staffing arrangements be reviewed or retendered within the next 24 months? If known, provide the anticipated review date.
12. Breakdown by Clinical Speciality
Provide non-framework/off-framework shifts by speciality: Adult Nursing, Mental Health, Learning Disabilities, Emergency Department, Critical Care/ICU, HDU, Theatre Services, ODPs, Paediatrics, Neonatal, Midwifery, Maternity Services, Chemotherapy/Oncology, Community Nursing, District Nursing, Endoscopy, Cardiology, Stroke, Outpatients, Dialysis/Renal, HCAs, Theatre Support Workers, Maternity Support Workers and Support Workers.
For each provide: Number of shifts; Total agency spend; Number of off-framework shifts; Supplier(s); Hospital site (where available).
13. Agency Spend by Supplier
Provide supplier name, framework/non-framework status, staff groups supplied, total spend and total number of shifts supplied.
Operating Theatres and Surgical Equipment
To the Freedom of Information team,
Under the Freedom of Information Act 2000, and, where the information concerns the trust’s buildings or estate, the Environmental Information Regulations 2004 (EIR), I request the recorded information set out below. Please treat each question under whichever regime applies.
Where a question asks about future plans, please provide only information the trust currently holds in recorded form, such as an approved business case or an entry in the capital programme. Where no time period is given, the most recent available figure is fine.
If answering any single question would exceed the cost limit under section 12 of the Act, please answer the remaining questions and tell us which you have set aside, so we can refine it. If any answer is already published, a link under section 21 is sufficient.
We would be glad to receive answers in this document or as a spreadsheet.
Regards,
1. Operating theatres: capacity and condition
1a. As at the most recent date, how many operating theatres does the trust have in use? Please break this down by type: standard, laminar-flow, day-case or procedure, and hybrid (with integrated imaging).
1b. For each operating theatre, please give the year it was built or last fully refurbished (a full refurbishment includes a new HVAC, that is, heating and ventilation, system).
1c. Does the trust hold an estate register or list of its operating theatres? If so, please provide it or its key fields.
1d. What was the average operating-theatre utilisation rate over the most recent twelve months (for example, the percentage of available session time used)?
1e. How many operating theatres, if any, are currently out of use or operating under restriction, and for what recorded reason?
2. Surgical hubs
2a. Does the trust operate an elective surgical hub (a unit given over to planned surgery with ring-fenced theatres and staff)? If yes, please give the year it opened and the number of theatres it contains.
2b. Is any such hub accredited under the GIRFT Elective Hub Accreditation programme?
2c. Are there approved or planned schemes to create or expand a surgical hub within the next five years? If so, please give a brief description, the number of theatres, and the expected date.
3. Endoscopy and diagnostics
3a. How many endoscopy procedure rooms does the trust have in use?
3b. At the most recent date, what is the size of the endoscopy waiting list and the longest wait, if not already published?
3c. Are there approved or planned schemes to add endoscopy or community diagnostic capacity within the next five years? Please describe briefly, with expected dates.
4. Central Sterile Services Department (CSSD)
4a. Is the trust’s Central Sterile Services Department (CSSD) provided in-house or outsourced? If outsourced, to which provider, where recorded?
4b. . In what year was the main CSSD facility built or last significantly refurbished (a significant refurbishment includes replacing essential components such as sterilisers)?
5. Endoscope decontamination
5a. Is the trust’s endoscope decontamination provided in-house or outsourced? If outsourced, to which provider, where recorded?
5b. In what year was the main endoscope decontamination facility built or last significantly refurbished (a significant refurbishment includes replacing essential components such as AERs, the machines that clean endoscopes)?
5c. In the last three years, has any decontamination or sterilisation facility had unplanned downtime that required temporary or contingency arrangements? If so, please describe briefly.
Capital Spending
Dear FOI team,
Please treat this as a request under the Freedom of Information Act.
For the 2026-27 financial year, please provide:
1. The trust’s total planned capital spend, including all capital spending whether internally or externally funded (£m).
2. Of that total, please break down the planned capital spend on:
a. technology and IT (£m)
b. physical estate (£m)
Regards,
Reproductive Care
To whom it may concern,
I’m writing to make the following freedom of information request:
1. How long are patients having to wait to have an IUS contraceptive device fitted?
2. How long are patients having to wait to have an IUD contraceptive device fitted?
3. How long are patients having to wait to have a gynaecology appointment?
Please reply to this email address: anna.dowell@the-times.co.uk
Best wishes,
Medical Gas Pipeline Systems (MGPS)
Dear FOI Team
Under the Freedom of Information Act 2000, please provide the following information relating to Medical Gas Pipeline Systems (MGPS) at your Trust, as defined under HTM 02-01.
1 – Authorised Person (MGPS)
For the person currently designated as Authorised Person (MGPS) at your Trust, please provide:
(a) the post title (not the named individual);
(b) the employing organisation of that role, for example: directly employed Trust staff; hard FM or PFI provider; specialist contractor; external agency; other (please specify);
(c) where the role is outsourced, the name of the provider organisation;
(d) where a Senior or Coordinating Authorised Person (MGPS) is also appointed, the same details (a to c) for that role.
2 – MGPS maintenance contract
For the current contract(s) under which routine maintenance, servicing, and testing of MGPS infrastructure is delivered at your Trust, please provide:
(a) the name of the contracted provider;
(b) the contract start date;
(c) the contract end date, including any extension options;
(d) where MGPS maintenance is delivered in-house, please confirm this in place of (a) to (c).
3 – Approval of MGPS pipework specifications
For the person responsible for approving or signing off MGPS pipework specifications on capital projects involving medical gas infrastructure, please provide:
(a) the post title of the approving role;
(b) confirmation of whether the approving role differs by project value or project type, and if so, how.
For reference, capital projects in scope may include (but are not limited to): new build, refurbishment, or extension works; New Hospital Programme schemes; and Neighbourhood Health Centres or community diagnostic facilities.
4 – Medical Gas Safety Group: terms of reference
Please provide the current terms of reference for your Trust’s Medical Gas Safety Group (or equivalent committee responsible for the oversight of medical gas systems).
5 – Medical gas policy
Please provide your Trust’s current medical gas policy (or equivalent policy document setting out the governance, authorisation, and operational management of medical gas systems).
6 – Medical Gas Safety Group minutes
Please provide the minutes of your Medical Gas Safety Group (or equivalent committee) for the most recent twelve months.
Please note
• For the avoidance of doubt, I am not requesting the names of individual postholders, personal contact details or commercially sensitive pricing information.
• Where disclosure of any requested document would require redaction, please provide the document in redacted form rather than withholding it in full.
• If the request in its current form would exceed the appropriate cost limit under the Act, please provide guidance on how it may be refined.
• Where any requested document is already published or held in a public-facing repository, a link is sufficient.
Thank you and I look forward to hearing from you.
Regards
Dietetics and Nutrition Services
Dear Freedom of Information Team,
Under the Freedom of Information Act 2000, please provide the following information relating to Dietetics and Nutrition Services within the Trust.
For the two most recent staff pulse surveys:
1. The survey questions presented to staff.
2. The aggregated responses for staff employed within Dietetics and Nutrition Services, where disclosure would not identify individual employees.
3. Response rates for Dietetics and Nutrition Services.
4. Any summary reports, analyses, dashboards, presentations, action plans, or other documents produced that discuss feedback, engagement, satisfaction, concerns, or recommendations arising from responses from
Dietetics and Nutrition Services.
For the last five complete financial years, please provide workforce data for Dietetics and Nutrition Services, including:
1. The number of staff employed at the start and end of each year.
2. The number of voluntary leavers during each year.
3. The number of involuntary leavers during each year.
4. The annual staff turnover rate, if calculated by the Trust.
5. The number of vacant posts and vacancy rate, if recorded.
6. The average time taken to fill vacant dietitian posts, if recorded.
7. Any reports or analyses produced regarding recruitment, retention, turnover, workforce shortages, or staff satisfaction within Dietetics and Nutrition Services.
Where information cannot be disclosed at the level of Dietetics and Nutrition Services due to the risk of identifying individuals, please provide the information at the lowest level of aggregation that can be disclosed.
Best regards,
Trust Bank Spending
Dear FOI team,
Please treat this as a request under the Freedom of Information Act.
For the 2026-27 financial year, please provide:
1. The trust’s target spend on bank staff, as set by NHS England (£m).
2. The trust’s planned spend on bank staff (£m).
3. The trust’s total planned staffing spend (for substantive and temporary staff, all staffing types) (£m).
Regards,
Pathology Test Volumes
Dear Freedom of Information Team,
I hope you are well.
Please accept this email as a request for information under the Freedom of Information Act 2000.
We would be grateful if you could provide the information requested in the attached spreadsheet.
Specifically, for each pathology test listed, please provide the annual test volumes for your most recent complete reporting period, either:
• Financial Year (e.g. 2025/26), or
• Calendar Year (2025),
whichever is most readily available.
Where possible, please provide the number of tests performed under the following categories:
• Core Laboratory Test Numbers per Annum
• Point of Care/Rapid Test Numbers per Annum
• Sent Away/Referred Test Numbers per Annum
If a particular category is not applicable or the information is not held, please indicate this by entering “N/A” or leaving the relevant cell blank.
If any of the requested information would exceed the cost limit under Section 12 of the Freedom of Information Act, we would appreciate it if you could:
• provide as much of the information as possible within the cost limit; or
• advise which parts of the request are most burdensome so that we may refine the request accordingly.
We would appreciate receiving the completed spreadsheet in Excel format if possible.
If you require any clarification regarding this request, please do not hesitate to contact us.
Thank you for your assistance. We look forward to your response within the statutory 20 working days.
All the best,
Demential Assessments
I contacted the local Integrated care board as I am doing some research into dementia services provided.
The integrated care was not able to provide the information and suggested that your organisation may be able to provide the information
2. Does the Dementia Assessment provide an MRI scan?
3. Does the Dementia Assessment provide a home visit option?
4.Current typical length of waiting time for Dementia Assessment home visit (number of working days)
5. Current typical length of waiting time for Dementia Assessment clinic visit (number of working days)
6. Does the Dementia Assessment Service provide for an annual care plan appointment/review?
Thanks
Dementia Assessment Clinics
Dear FOI team,
I am writing to make a request under the Freedom of Information Act 2000.
Please could you provide the following information regarding the ‘Memory Service’ / ‘Memory Assessment Service’ / ‘Memory Clinic’ / ‘Diagnostic Memory Clinic’ services (or other similarly named services that focus on the assessment of dementia patients) provided by your trust.
1. How many ‘Memory Service’ / ‘Memory Assessment Service’ / ‘Memory Clinic’ / ‘Diagnostic Memory Clinic’ services (or other similarly named services that focus on the assessment of dementia patients) are provided by your trust?
2. What are the specific names of each of these services? (For example, the relevant information for Nottinghamshire Healthcare NHS Foundation Trust would be: two services named ‘Memory Assessment Service for Older People’ service and their ‘Young Onset Dementia Pathway’ service.)
For the following questions, please provide information for each of the services named in question 2. If the answer to question 1 was zero, please skip these questions. Please give the answer to each question in the format indicated by the table associated with that question.
3. For each service, the number of physical locations/clinics within that service. Please add rows for additional services as appropriate.
Name of service Number of clinics
[Insert name] [Insert number]
4. For each service, the names and addresses of each of the locations/clinics in that service. Please add rows for additional services and clinics as appropriate.
Name of service Name of clinic Address of clinic
[Insert name] [Insert name] [Insert address]
5. For each service, the number of each of the listed types of staff at each of the locations/clinics in that service. Please add rows for additional services and clinics as appropriate.
Name of service Name of clinic Staff type Number
X Psychiatrists (consultants)
Mental health nurses
Clinical psychologists
Occupational therapists
Support workers
Administrative staff
Other (please specify)
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
6. For each service, the total number of referrals received in each of the calendar years given. Please add rows for additional services as appropriate.
Name of service Calendar year Total number of referrals in calendar year
X 2020
2021
2022
2023
2024
2025
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
7. For each service, the overall number of patients assessed in each of the calendar years given (and, if possible, per location/clinic). Please add rows for additional services as appropriate.
Name of service Calendar year Total number of patients assessed in calendar year
X 2020
2021
2022
2023
2024
2025
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
Name of service Name of clinic Calendar year Total number of patients assessed in calendar year
X 2020
2021
2022
2023
2024
2025
(If data is not available on a per clinic basis, please ignore this table.)
8. For each service, the number of patients currently on the waiting list. Please add rows for additional services as appropriate.
Name of service Number of patients currently on waiting list
X
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
9. For each service, the average wait time from referral to initial appointment. Please add rows for additional services as appropriate.
Name of service Average wait time from referral to initial appointment
X
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
10. For each service, the digital platform used for managing electronic health/patient records at each of the locations/clinic within that service.
Name of service Name of clinic Name of electronic health/patient record software used
X
(If data is not available on a per service basis, please provide overall combined numbers for the relevant services in your trust.)
If any part of this request is unclear, or if responding in full would exceed the appropriate cost limit under section 12 of the Act, I would be grateful if you could contact me to narrow the request.
Please confirm receipt of this request.
Many thanks,
Clinical Ethics Support
Dear Gloucestershire Health and Care NHS Foundation Trust,
This is a Freedom of Information request. With respect to your organisation:
1. Please provide the date when your medical device (as defined by MHRA, i.e. also including relevant software) procurement policy (or policies, if you e.g. have a separate one for medical software) was/were last updated.
2. Please state whether the policy (mentioned in point 1 above) requires that a clinical ethicist should be consulted during purchase decisions (if a clinical ethicist is only needs to be consulted under certain conditions, please list these). A clinical ethicists is defined as a member of your clinical ethics committee (under whatever name it operates in your organisation, but this does not include research ethics committees) or an academic with a dedicated post in ethics or a permanent staff members explicitly employed to provide clinical ethics support.
3. If the policy requires ethical issues to be considered during such devise purchase decisions, but not via input of a clinical ethicist as defined above, please state the mechanisms in place for fulfilling that requirement.
4. Please state whether you had clinical ethicist (as defined above) involvement in the purchase of any clinical artificial intelligence applications irrespective of whether this is mandated by your policy.
Prostate Testing and Prostate Cancer
Please provide the following, for the calendar years: 2021, 2022, 2023, 2024, 2025, and 2026 to
date, unless stated otherwise.
• The number of PSA tests requested in primary care in each year, broken down by age band and by
region.
• The number and percentage of prostate cancer diagnoses at each stage, one to four, in each year,
by region.
• The number of prostate cancers first identified through an emergency presentation, for example
via A&E, in each year.
• The number of men diagnosed with prostate cancer through the urgent suspected cancer referral
route in each year.
• The average treatment cost per patient for prostate cancer, broken down by stage at diagnosis,
for each year where this is held.
• The total annual NHS spend on prostate cancer treatment in each year.
• The number of radical prostatectomies, including robot assisted procedures, and the number of
radical radiotherapy courses carried out in each year, with the unit cost or tariff applied to each
where held.
The median and 90th percentile number of days from GP referral to first urology outpatient
appointment, in each year, by trust or region for:
• The median number of days from first GP appointment to prostate MRI, and from MRI to biopsy, in
each year.
• The number of men breaching the 28-day faster diagnosis standard, and the number breaching the
62-day referral to treatment standard, for suspected prostate cancer in each year.
Where held, please break each figure down by age band (18 to 25, 26 to 34, 35 to 44, 45 to 54, 55
to 64, 65 to 74, and 75 and over), by ethnicity, and by index of multiple deprivation decile. If
any breakdown is not recorded, please say so.
Bariatric Surgeries & Injectable Weight Loss Medication
To whom it may concern,
I am writing to submit a request under the Freedom of Information Act 2000 for the following information held by your Trust.
I would like to be provided with the following information:
· The total number of bariatric (weight loss) surgeries carried out by the trust, broken down by calendar year (if possible, could this information be added to the table below:)
Total number of bariatric (weight loss surgeries) carried out annually between 2023-2025
2023 2024 2025
· The total number of patients prescribed oral or injectable weight loss medication (for example, GLP-1 receptor agonists such as semaglutide/Wegovy, liraglutide/Saxenda, or tirzepatide/Mounjaro, and orlistat) through Trust services, broken down by calendar year for the same period (2023-2025). If possible, could this information be added to the table below:
Total number of weight loss medications prescribed to patients annually between 2023-2025
2023 2024 2025
I understand that you are required to respond within 20 working days, as set out in the Act. If you need to clarify any aspect of this request, please do not hesitate to contact me.
Thank you in advance for your help with this request.
Kind regards,
NHS Insourcing and Outsourcing
To whom it may concern
This is a freedom of information request under the Freedom of Information Act 2000. Please provide the following information you have pertaining to NHS insourcing and outsourcing within your Trust / Health Board / ICB.
Insourcing
1. Do you use insourcing providers? (Note: Insourcing definition as per NHS SBS copied at the end of this email / form. )
2. If yes to the previous question what is the total value of spend, listed by specialty and insourcing provider, used for April 2024 to March 2025 and April 2025 to March 2026? (Note: if an insourcing provider covers multiple specialties, please list that provider multiple times (one row for each specialty)
Specialty (e.g. general surgery, ophthalmology etc) Insourcing provider (fill empty rows with provider name, add rows if required) Total spend (Apr-24-Mar-25) Total spend (Apr-25-Mar-26)
3. Please list below contracts with insourcing providers in the current financial year April 2026 to March 2027?
Specialty (e.g. general surgery, ophthalmology etc) Insourcing provider (fill empty rows with provider name, add rows if required) Contract start date Contract end date (please leave blank if not set) Formal tender process conducted? Procurement framework used for award (for example, NHS SBS) Estimated contract value
Outsourcing
1. Do you use outsourcing providers?
2. If yes to the previous question what is the total value of spend, listed by specialty and outsourcing provider, used for April 2024 to March 2025 and April 2025 to March 2026?
Note: if an outsourcing provider covers multiple specialties, please list that provider multiple times (one row for each specialty)
Specialty (e.g. general surgery, ophthalmology etc) Outsourcing provider (fill empty rows with provider name, add rows if required) Total spend (Apr-24-Mar-25) Total spend (Apr-25-Mar-26)
3. Please list below contracts with outsourcing providers in the current financial year April 2026 to March 2027?
Specialty (e.g. general surgery, ophthalmology etc) Outsourcing provider (fill empty rows with provider name, add rows if required) Contract start date Contract end date (please leave blank if not set) Formal tender process conducted? Procurement framework used for award (for example, NHS SBS) Estimated contract value
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request – for example by suggesting certain parts of the request to prioritise initially.
Many thanks
GHC-17072026-254742
I Would like any data related to geriatric falls within the last 12 months, how many of these falls patients had related injuries (intrinsic and extrinsic), how many of these patients injuries could have been avoided. if possible, how long ago the patient sustained a fall. sorry if it is a lot of work. many thanks
Pride Month
This is an information request relating to Pride month 2026
Please include the following information:
•
•
• Whether any events have been organised for Pride month. If so please provide the date, start and end time, and title/topic of the event
•
•
•
• Whether any LGBT themed merchandise has been purchased for Pride month. i.e. since the beginning of the 2026/27 financial year. If so
• please provide me with information on what has been purchased and the cost
•
•
•
• Whether the organisation has sponsored any Pride events. If so which events and please provide details of the nature of the sponsorship
• (particularly the financial value)
•
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be very happy to clarify what I am asking for.
I would prefer a response via email, but if this is not possible, I will gladly accept letters to the address below.
Please acknowledge this information request as soon as possible.
Kind regards,
Telephony and Contact Centre
Dear Freedom of Information Officer,
I am writing to make a request under the Freedom of Information Act 2000 (or, where applicable, the Freedom of Information (Scotland) Act 2002) for information relating to your organisation’s telephony infrastructure, contact centre or patient access operations, associated support contracts, and staffing arrangements.
Please provide responses to the questions below. Where exact figures are not held centrally, reasonable estimates or approximations are acceptable. Where information is not held or is exempt, please state which exemption applies.
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SECTION 1 — TELEPHONY INFRASTRUCTURE
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1.1 What telephony system(s) does Gloucestershire Health and Care NHS FT currently use for inbound and outbound calls?
Please provide:
(a) Vendor / manufacturer name
(b) Product / platform name (e.g. Cisco Unified Communications Manager, Avaya Aura, Mitel MiVoice, Microsoft Teams Direct Routing, 8×8, RingCentral, Gamma, BT Cloud Voice)
(c) Version or generation currently in use
1.2 Is your telephony system:
(a) On-premise (hosted within your own data centre or server rooms)
(b) Cloud-based / hosted (vendor or third-party managed)
(c) Hybrid (combination of on-premise and cloud)
1.3 Approximately how many telephone lines and/or DDI (Direct Dial-In) numbers does Gloucestershire Health and Care NHS FT currently operate?
1.4 When was your current telephony system first installed or last substantially upgraded?
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SECTION 2 — CONTACT CENTRE / PATIENT ACCESS
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2.1 Does Gloucestershire Health and Care NHS FT operate a dedicated contact centre, patient access centre, or centralised switchboard function?
If yes, please provide:
(a) Name or primary function of the contact centre / access centre
(b) Communication channels currently supported (e.g. voice/telephone, email, webchat, SMS, social media, video)
(c) Contact centre platform or software used to manage queuing, routing, and agent interactions (e.g. Cisco UCCE / UCCX, Avaya Contact Centre, Genesys Cloud, NICE CXone / inContact, Amazon Connect, Salesforce Service Cloud, Freshdesk, Puzzel, Content Guru)
2.2 How many contact centre agent seats or licences does Gloucestershire Health and Care NHS FT currently hold?
2.3 What is the approximate annual inbound call volume handled by your contact centre or switchboard?
2.4 Does your organisation use an Interactive Voice Response (IVR) or automated call routing system? If yes, please provide the vendor and product name.
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SECTION 3 — SUPPORT AND MAINTENANCE CONTRACTS
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3.1 Who provides support and maintenance for your telephony and/or contact centre system(s)?
Please provide (for each system if more than one):
(a) Name of the support provider (vendor direct support or third-party maintenance organisation)
(b) Type of coverage (vendor support, third-party maintenance, or both)
(c) Approximate annual value of the support / maintenance contract
(d) Contract start date and expiry / renewal date
3.2 Are any significant telephony or contact centre contracts (including licences, maintenance, or managed service agreements) due for renewal within the next 24 months? If yes, please provide the contract category and approximate renewal date (full commercial detail is not required).
3.3 What procurement framework(s) did Gloucestershire Health and Care NHS FT use to procure its current telephony or contact centre solution(s)? (e.g. Crown Commercial Service (CCS) RM6116, NHS Shared Business Services, G-Cloud, Tech Products 4, direct award, competitive tender)
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SECTION 4 — STAFFING
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4.1 How many whole-time equivalent (WTE) staff are directly employed by Gloucestershire Health and Care NHS FT in contact centre, patient access centre, or switchboard roles?
4.2 Please provide a breakdown of contact centre / switchboard staff by job role or Agenda for Change (AfC) band (or equivalent). Specific names of individuals are not required; job title or band is sufficient.
4.3 Does Gloucestershire Health and Care NHS FT use any outsourced or third-party contact centre agents or managed service operators?
If yes, please provide:
(a) Approximate number of outsourced agent seats or FTEs
(b) Name of the outsourced provider
(c) Approximate annual cost of the outsourced arrangement
4.4 Does Gloucestershire Health and Care NHS FT have a named senior role responsible for contact centre or patient access operations? (e.g. Head of Contact Centre, Head of Patient Access, Director of Operations — name of individual not required, role title only)
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SECTION 5 — FUTURE PLANS
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5.1 Is Gloucestershire Health and Care NHS FT currently planning, evaluating, or actively procuring a replacement or substantial upgrade to its telephony or contact centre system within the next 24 months? If yes, please state the anticipated timeline and scope (e.g. full platform replacement, cloud migration, additional channel capability).
5.2 Has Gloucestershire Health and Care NHS FT completed or commissioned any review, business case, or digital roadmap covering telephony or contact centre transformation in the last two years?
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I would be grateful if you could provide the requested information within the statutory 20 working days. If any part of this request is refused under an exemption, please specify which exemption applies and whether the public interest test has been considered.
If you require any clarification regarding this request, please do not hesitate to contact me.
Yours faithfully,
Technology Used
Dear FOI Team,
I am writing to make a request under the Freedom of Information Act 2000.
Please could you provide the product name and supplier name for the following software systems currently used by the Trust:
• EPR – Electronic Patient Record
• PAS – Patient Administration System
• TIE – Trust Integration Engine
• ePMA – Electronic Prescribing and Medicines Administration
• MIS – Maternity Information System
• LIMS – Laboratory Information Management System
• RIS – Radiology Information System
• PACS – Picture Archiving and Communication System
• Emergency Department / Urgent Care System
• Patient Portal
• Data Warehouse / BI / Analytics Platform
• IAM / SSO – Identity, Access Management and Single Sign-On
• EDMS – Electronic Document Management System
• AVT – Ambient Voice Technology
• Virtual Ward / Remote Patient Monitoring Platform
Please note:
• If any of the above categories are delivered as a module within another system, please provide the parent system name with the label “parent” appended
• If the Trust does not have a system for any category currently, please state “not used”
• If the trust has more than one product for a single category please list each supplier name and product name for the category
I would be grateful if the response could be provided in a table with the following columns:
• Category
• Supplier name(s)
• Product name(s)
• Notes, if applicable
Under the Freedom of Information Act 2000, I understand that public authorities should respond promptly and in any event within 20 working days of receipt of the request.
Thank you for your help.
Kind regards,
Proactive – Prostate MRI
Dear Sir/Madam,
PROACTive (Prostate MRI: Assessment of Capacity and Quality) FOI Pre-biopsy prostate MRI is central to accurate prostate cancer diagnosis, helping to reduce unnecessary biopsies and improve detection of clinically significant disease.
However, rising incidence, growing demand for MRI within diagnostic and screening pathways, and evidence of variable image quality are placing increasing pressure on NHS services – threatening equitable access and consistent diagnostic performance. The last national assessment of prostate MRI capacity was conducted in 2019.
PROACTive aims to address this gap by evaluating current NHS capacity and quality, and implementing a structured improvement programme to support equitable, high-quality prostate cancer imaging nationwide. This questionnaire forms the first phase of the study.
To ensure a complete national picture, data are being collected via a Freedom of Information request. This approach has been chosen to maximise response rates and ensure no trust is inadvertently excluded from the assessment. Responses will inform national recommendations only – no individual institution will be identified or singled out.
Trust Details
-Trust full name:
-Trust address: -Trust postcode: Scanner Inventory -How many MRI scanners are used for prostate imaging at your Trust? (N): (For each scanner) -Manufacturer: -Scanner Model: -Scanner magnetic field strength (T): -What year was the scanner manufactured?: -What year was the scanner software last updated?: -Is this scanner a permanent or mobile unit?: -Is this scanner PIRADS v2.1 compliant?: -If ‘NO’, why is this scanner PIRADS v2.1 non-compliant? (Example: lack of high b-value (≥1,400 sec/mm2) image set): -Is an endorectal coil used with this scanner?: -If ‘YES’, please describe the endorectal coil used with this scanner (Example: DxTx Medical, eCoil): -Are any AI-based reconstruction or acquisition acceleration techniques used with this MRI scanner? (Example: No / Yes, vendor-provided / Yes, third-party AI software / Other): -If ‘Other’, please describe: -What is the full time slot that you dedicate to a multiparametric prostate MRI scan, including set-up, patient preparation time, imaging sequences, and patient turnaround? (X minutes): -What is the full time slot (minutes) that you dedicate to a biparametric prostate MRI scan, including set-up, patient preparation time, imaging sequences, and patient turnaround? (X minutes): Supplementary Imaging Techniques -Do you use an antispasmodic during prostate MRI imaging?: -If ‘YES’, please describe your antispasmodic drug, route of administration and dose (Example: Hyoscine butylbromide, intramuscular, 20mg): -Do you use any bowel preparation before prostate MRI imaging?: -If ‘YES’, please describe your method of bowel preparation (Example: Rectal enema): -Do you currently use an AI algorithm (commercial or academic) as part of your clinical workflow for prostate MRI reporting?: -If ‘YES’, please describe which algorithm(s) is currently being used (Example: Pi – Lucida Medical): Capacity -How many prostate MRIs were performed at the Trust in the last 3 months? -In the past 3 months, what proportion(%) of these scans were biparametric? -How many prostate MRIs were performed at the Trust in 2025? -In 2025, what proportion(%) of these scans were biparametric? -How many prostate MRIs were performed at the Trust in 2024? -In 2024, what proportion(%) of these scans were biparametric? -How many prostate MRIs were performed at the Trust in 2023? -In 2023, what proportion(%) of these scans were biparametric? Workforce -How many radiologists report prostate MRIs at your Trust? (N): (For each radiologist) -How many prostate MRIs does radiologist X report per year? -How many years of experience does radiologist X have in reporting prostate MRIs? Access -Based on the last 3 months, what is the mean wait time (days) for patients to receive an MRI having been referred onto the 2-week suspected prostate cancer pathway? (Duration from date of referral to date of scan in days): -Based on the last 3 months, what is the mean wait time (days) for prostate MRI interpretation by a radiologist? (Duration from date of scan to date of report in days): Yours faithfully,
Governance and oversight of Information Tools
Dear FOI Team,
I am conducting independent research into the governance of information tools used within clinical or operational services across NHS provider Trusts. I am a former Deputy Director of Data Engineering at NHS England and the founder of Bartlett Data Ltd, an independent NHS data consultancy.
“For the purposes of this request, ‘locally developed or maintained information tools used within clinical or operational services’ means any spreadsheet, database, document, shared drive folder, whiteboard, paper-based tracker, printed patient list, or other digital or non-digital tool that contains patient-identifiable or service-level information and is created or maintained by clinical or operational staff outside the Trust’s formally managed IT systems and record-keeping processes (such as the EPR, PAS, or other centrally supported applications). It does not need to contain patient identifiable data to be included, it just needs to be in use within clinical or operational services.
I request the following information. If any individual question would exceed the cost limit under Section 12 of the Freedom of Information Act, please answer the remaining questions and advise which question(s) could not be answered within the limit and why. If any information requested is not held, please confirm that it is not held.
1) Has the Trust completed an audit or survey of locally developed or maintained information tools used within clinical or operational services in the last three years? If so, please provide the date of the most recent audit and a summary of its scope and principal findings. If no such audit has been completed, please confirm this.
2) Does the Trust’s Board Assurance Framework or Corporate Risk Register currently include a risk entry relating to the use of clinical or operational information held outside the Trust’s formally managed IT systems? If so, please provide the risk detail in full. If no such risk entry exists, please confirm this.
3) How many incidents (e.g. Serious Incidents, Patient Safety Incidents, data breaches, or formal complaints) in the last three years had a root cause or contributing factor related to the accuracy, availability, security, or governance of information held outside the Trust’s formally managed IT systems? If the Trust does not categorise or record incidents in a way that would allow this question to be answered without a manual review of individual records, just confirm this rather than attempting the search.
4) Which role(s) within the Trust has designated responsibility for the oversight and governance of information tools used within clinical or operational services that sit outside the Trust’s formally managed IT systems? Please provide the job title and directorate. If no role has designated responsibility, please confirm this. If disclosing the job title would identify a specific individual, please provide the directorate and pay band instead.
5) Has the Trust issued a current policy or guidance to staff regarding the creation, use, and governance of locally developed information tools used within clinical or operational services as defined above? If so, please provide a copy or a link to the published version. If no such policy exists, please confirm this.
Thank you for your assistance with this request. Please contact me at tom@bartlettdata.co.uk if any clarification is needed.
Yours faithfully,
Systems and Services in Use
Dear FOI Team,
I am writing under the Freedom of Information Act 2000 to request information about several systems and services in use at the Trust.
My inquiries are as follows:
Technology Group Supplier Product Updated Contract Ending Date Contract Ending Date
Cyber security services Bytes ? ? ?
Cloud provider Bytes Azure ? ?
Electronic document management system Civica Cito ? ?
Electronic patient record Idox Lilie ? ?
Staff rostering system RLDATIX HealthRoster Optima ? ?
Financial management system Capita Integra ? ?
Electronic patient record Software of Excellence SOEL Health ? ?
Blood tracking ? ? ? ?
Critical care systems ? ? ? ?
Diagnostic reporting ? ? ? ?
Mental Health Talking Therapy digital tools ? ? ? ?
Patient communication system ? ? ? ?
Pathology systems ? ? ? ?
Pathology PACs ? ? ? ?
Picture Archiving and Communication Systems ? ? ? ?
Radiology Information Systems ? ? ? ?
AI workflow assistants ? ? ? ?
Business Intelligence tools ? ? ? ?
Call handling automation systems ? ? ? ?
Patient care scheduling tools ? ? ? ?
Please note: In relation to cyber security we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used.
Clarification on ‘N/A’ Responses:
• Please enter ‘No System Installed’ if your trust does not have such system.
• Please enter ‘No system needed’ if your trust does not have a department or service which requires such a system.
Clarification on Contract expiry date:
• If the contract is expiring in the next 6 months, please state if the trust plans to renew, re-procure or take any other action.
• If the contact is on a rolling basis, Please enter ‘Rolling’.
Additionally, could you please fill in the missing product names and revised contract expiry dates?
Regards,
Locum / AHP / HSS Spend
Good Morning,
Please can you provide the below information:
From 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum AHP/HSS staffing.
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with off-framework agencies for locum AHP/HSS staffing.
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum AHP/HSS staffing
Please provide a further breakdown for locum AHP/HSS staffing by:
• Spend per grade
• Spend per specialty
• Spend per internal or associated external provider
Please confirm your allocated budget for agency locum AHP/HSS staffing for the period 1st April 2026 to 30th June 2026
Please confirm the framework you utilise for AHP/HSS agency staff.
Appreciate your help with this request in advance.
Kind regards,
Portering, Task Dispatch and Location Systems (RTQ)
Dear Gloucestershire Health and Care NHS Foundation Trust Freedom of Information Team,
Under the Freedom of Information Act 2000, I request the following recorded information about how the Trust dispatches and manages portering tasks, and about any systems used to track the real-time location of staff, patients, or assets.
1. Does the Trust use any software system or mobile application to dispatch, manage, or track the real-time tasks of porters (for example TeleTracking, MyPorter, Navenio, or similar)? If so, please give the system name and the supplier.
2. Does the Trust use any Real-Time Location System (RTLS) or indoor-positioning technology — including GPS, Bluetooth/BLE, Wi-Fi, RFID, or infrared — to track the real-time location of staff, patients, or assets/equipment? If so, please give the system name and the supplier.
3. Regardless of any system named above, how are portering tasks currently requested and allocated to porters day to day — for example paper/job sheets, telephone, two-way radio, pager/bleep, or a software application?
4. For each system named in response to questions 1 or 2, please provide: the total contract value or annual spend; the contract start and expiry dates, including any extension or break options; and the procurement framework or contract reference used (for example NHS SBS or Crown Commercial Service).
5. Are portering services delivered in-house or outsourced? If outsourced, please give the provider’s name and the current contract expiry date.
6. If held in an easily retrievable form, please also provide the number of porters employed or contracted (in WTE) and the approximate number of portering tasks handled per day or per month.
7. The department and the job title (not the name of any individual) responsible for portering services and for any systems identified above.
An email response is fine, and I am not requesting any personal data. Thank you.
Yours faithfully,
Nursing Spend
Good morning,
Please can you provide the below information:
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with off framework agencies for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
In the period 1st April 2026 to 30th June 2026 please provide a breakdown of:
• Total trust spend with the internal trust bank or associated external provider for locum nurses
Please provide a further breakdown for locum nurses by:
• Spend per band
• Spend per specialty
• Spend per agency name
Please confirm the total number of nursing shifts booked during this period for all agency nursing only, no bank staff nursing to be included (1st April 2026 to 30th June)
Please confirm the total number of nursing shifts booked above NHSE capped rates during this period for all agency nursing only, no bank staff nursing to be included (1st April 2026 to 30th June 2026)
Please confirm the framework you utilise for nursing agency staff.
Kind regards
Provision of Bracing Services for Pectus Deformities
Dear FOI Team,
Please find attached a FOI request regarding Provision of Bracing Services for Pectus Deformities. I have also copied the request in the body of this email for those who are unable to open attachments:
Freedom of Information Act 2000 Request
Provision of Bracing Services for Pectus Deformities
Reference: BAPO/FOI/PEC/2026
Introduction
I am writing on behalf of the British Association of Prosthetics and Orthotics (BAPO) to make a request for information under the Freedom of Information Act 2000 (or the Freedom of Information (Scotland) Act 2002 where applicable).
BAPO is the professional body representing Prosthetists and Orthotists across the United Kingdom. We are seeking to understand the current provision of bracing services, including both chest braces and vacuum bells, for Pectus deformities (Pectus Carinatum and Pectus Excavatum) across NHS Trusts and Health Boards. This information is being sought to support our work in monitoring service provision and access for patients with these conditions.
The questions below are designed to establish whether your organisation provides an orthotics service, whether that service includes bracing for Pectus deformities, which service is responsible for the provision of the brace or vacuum bell, and how referral demand for this service has changed over recent years.
Information Requested
Please provide responses to each of the following questions. Where a question is not applicable to your organisation, please state “Not Applicable” and briefly explain why.
No. Question Response Format
1 Does your Trust/Health Board currently have an orthotics service? Yes / No
2 Does your Trust/Health Board provide bracing (chest brace and/or vacuum bell) for Pectus deformities? Yes / No
3 If you answered Yes to Question 2: Does your service provide bracing for Pectus Carinatum, Pectus Excavatum, or both? Pectus Carinatum / Pectus Excavatum / Both / Not applicable
4 If you answered Yes to Question 2: Is the orthotics service responsible for the provision of the brace and/or vacuum bell? Yes / No / Not applicable
5 If you answered No to Question 4: Which service is responsible for the provision of the brace and/or vacuum bell? Free text / Not applicable
6 If you answered No to Question 2: Are there any plans for your Trust/Health Board to begin providing this service? Yes / No / Not Applicable
7 Over the last 3 years, have you seen an increase in the number of referrals for bracing of Pectus conditions? Yes / No / Don’t know
Definitions and Clarifications
For the purposes of this request:
• Orthotics service refers to the provision of orthoses (external devices such as braces, splints, and insoles) and associated clinical services to patients with musculoskeletal, neurological, or other conditions.
• Pectus Carinatum refers to a chest wall deformity in which the sternum and ribs protrude outward (sometimes referred to as “pigeon chest”).
• Pectus Excavatum refers to a chest wall deformity in which the sternum and ribs grow abnormally, producing a caved-in or sunken appearance of the chest (sometimes referred to as “funnel chest”).
• Bracing refers to the use of an external orthotic device intended to apply corrective pressure to the chest wall to manage Pectus Carinatum or Pectus Excavatum. For the purposes of this request, bracing includes both chest braces and vacuum bells.
• Provision refers to the assessment and fitting of the device.
• Referral refers to a patient being formally referred to your orthotics service (or a contracted provider on your behalf) for assessment and/or treatment of a Pectus deformity, irrespective of whether bracing was ultimately provided.
Statutory Obligations
Under the Freedom of Information Act 2000 (Section 10), you are required to respond to this request within 20 working days of receipt. If you consider that any exemptions apply to all or part of this request, please cite the specific exemption(s) and explain why the public interest in maintaining the exemption outweighs the public interest in disclosure.
If the information requested is not held by your organisation, please confirm this in your response and, where possible, advise which body may hold this information.
If you require any clarification regarding this request, please contact us at the details provided below. We would be happy to refine or narrow the scope of any questions to assist you in providing a timely response.
Contact Details
Dr Nicky Eddison
British Association of Prosthetics and Orthotics (BAPO)
Email: Nicky.Eddison@BAPO.com
Thank you for your assistance with this request.
*ends
Please let me know if you require any further information.
Regards,
Surgery Cancellations
Dear Sir or Madam,
I am writing to request information under the Freedom of Information Act 2000 and/or Environmental Information Regulations 2004.
There have been two periods this year when UKHSA has issued “amber” or “red” heat health alerts across much or all of England. These took place on the following dates:
• 22-28 May 2026
• 18-27 June 2026
Please provide me with the following information for this NHS trust, for the dates listed above:
• How many elective surgeries were cancelled by hospitals during these periods? If available, please provide a list that includes:
o What each surgery was for.
o The reason given for each cancellation, if one was provided – including whether heat was a factor, if this is recorded.
• How many emergency surgeries were cancelled by hospitals during these periods? If available, please provide a list that includes:
o What each surgery was for.
o The reason given for each cancellation, if one was provided – including whether heat was a factor, if this is recorded.
In addition, if the following information is available for the trust, can you also tell me:
• How many surgical operations that were already underway were disrupted or forced to stop due to heat during these periods? Please provide the reason why the surgery was disrupted or halted, if this information is available.
• Please also indicate if any of the disruptions or cancellations detailed above resulted in medical complications and/or fatalities.
If you are only able to provide some of the information requested above, please do so.
If you require any clarification, I expect you to contact me under your section 16 duty to provide advice and assistance if you find any aspect of this FOI request problematic.
Please acknowledge receipt of this request. I look forward to receiving the information in the near future.
Yours faithfully,
Federate Data Platform (FDP)
Dear Gloucestershire Health and Care NHS Foundation Trust,
This is a request for information under the Freedom of Information Act 2000 regarding how the introduction of apps related to the rollout of the Federated Data Platform have impacted waiting list management in your trust.
Please can you answer all five parts of the following question and supply the information in PDF format.
Thank you in advance for your assistance with this enquiry.
1. If the FDP is currently live at your trust and you are using any of the following four apps:
Referral to Treatment (RTT) validation tool Inpatient Care co-ordination solution (Inpatient CSS) tool Outpatient Care co-ordination solution (outpatient CSS) tool Patient Led Validation (PLV) tool
a) Please can you provide the total number of waiting list removals, removed using or as a result of using these apps, per app in the last 12 months.
b) Please can you provide a breakdown of total removals related to each app by Index of Multiple Deprivation quintile? Please can these be presented as counts and percentages (e.g. 20% of removals fell into IMD1).
c) Please can you give a breakdown of total removals related to each app by age group. Suggested age brackets are <18, 18-25, 26-34, 35-49, 50-65, >65,- Please can these figures be presented as counts and percentages.
d) Please can you give a break down of total removals related to each app by sex. Please can these figures be presented as counts and percentages.
e) In regards to the patients who were removed from waiting lists referenced in part a), how many were re-referred to the waiting list they were removed from within one month? Please can these figures be presented as counts and percentages.
Yours faithfully,
Internal assessment & evaluation processes for apps related to FDP rollout
Dear Gloucestershire Health and Care NHS Foundation Trust,
This is a request for information under the Freedom of Information Act 2000 regarding the local rollout and implementation of the Federated Data Platform (FDP). Please could you provide full answers to the following two questions and supply copies of the documents requested where appropriate.
In the below questions the term live, in relation to the FDP, refers to the trust having the platform available for use, known as a local instance. If the trust has a live local instance, but has not adopted or trialled any FDP apps, please only answer question 2.
1. a) If the FDP is currently live at your trust, please can you describe the process/methodology by which the trust has internally monitored the roll out of individual apps in terms of effectiveness, potential risks, patient impact/engagement, appropriate data management and cost effectiveness. Please could you specify the types of assessment tools used, and provide copies of them including, but not limited to copies of the following documents:
– Data protection impact assessments.
– Equality impact assessments.
– Information governance committee assessments/reports.
– Risk assessments.
– Business case.
– Board minutes discussing the Federated Data Platform.
– Implementation plan.
– Academic research or evaluations
b) Please could you also list any working groups or committees which had oversight of, or responsibility for, the roll out and evaluation of FDP apps and what their remits were.
2. If your trust is live (has an active local instance of the FDP), but has not deployed any Apps, please can you:
I) Explain why no apps have been deployed.
ii) Are you currently looking at trialling or adopting any FDP apps.
Iii) If yes to the above, please name each app you are considering and when you are looking at adopting them.
Please can you supply all information in PDF format.
Yours faithfully,
Apps adopted as part of the Federated Data Platform Rollout
Dear Gloucestershire Health and Care NHS Foundation Trust,
This is a request for information under the Freedom of Information Act 2000 regarding the local rollout and implementation of the Federated Data Platform (FDP). We appreciate that a small part of the information requested may have already been published as a result of previous FOI requests, but as the FDP rollout is an ongoing and evolving piece of work, we are seeking information that is up to date and accurate at the time of response. Please can you provide full answers to the following two questions:
1. Is the federated data platform currently live at your trust (where live means having the platform available for the trust to use, known as a local instance)?
a) If the FDP is live, please can you list:
i) The names of all the FDP apps that you are currently using.
ii) The date each FDP app you are currently using went live/became available to practitioners.
iii) The names of all FDP apps you intend to trial or roll out in the future
iv) The proposed roll out dates for each FDP app you intend to roll out.
b) If the FDP is not live:
I) Do you intend to roll out the FDP in the future, and if so, what is the proposed time frame for roll out.
ii) If yes to the above, which apps are you looking to roll out.
iii) Which factors have prevented the trust from already rolling out the FDP?
2. Are there any FDP apps that your trust has trialled or considered implementing but decided not to adopt or rolled back/are no longer using.
For any such apps please can you list:
i)The name of the app.
ii)The period for which it was trialled.
iii) The reason the app was not adopted or rolled back or is no longer in use.
iv) Please could you also describe the process by which each App was trialled, evaluated and a decision was made to not adopt it or roll it back. Please include:
– Copies of any assessment documents including, but not limited to, data impact assessments, that were completed during the period the app was being considered/developed/trialled/evaluated.
– Any emails or meeting minutes, agendas or briefings where the evaluation of the app(s) and the decision not to adopt/roll back where discussed.
– Any alternative apps/systems or approaches which were ultimately adopted used by the trust to cover the functionality the app(s) was meant to provide.
Please can you supply the above information in PDF format.
Yours faithfully,
Translation and Interpretation Services
Hi,
I am writing to request information under the Freedom of Information Act 2000 regarding your organisation’s expenditure on translation and interpretation services, including those provided by companies such as Language Line Solutions, thebigword, DA Languages, Prestige Network, Word360, and Capita Translation and Interpreting, among others.
Please provide the following information for the last six financial years in the format as below:
1. Please provide the total annual expenditure on translation and interpretation services for each financial year.
Financial Year Total Expenditure (£) Notes
2019/20
2020/21
2021/22
2022/23
2023/24
2024/25
2. For each financial year, please provide a breakdown of the above expenditure by service type.
Financial Year Spoken (Face-to-Face) Interpretation (£) Written Translation Services (£) Telephone Interpretation Services (£) Other (£)
2019/20
2020/21
2021/22
2022/23
2023/24
2024/25
3. For each financial year, please provide the total spend with each individual provider/supplier of translation and interpretation services.
Please list each provider separately. If you used multiple providers in a given year, add one row per provider for that year. If a cell does not apply, please leave it blank.
Financial Year Provider/Supplier Name Service Type Total Spend (£)
2019/20
2020/21
2021/22
2022/23
2023/24
2024/25
If any of the above information is not held, partially held, or is subject to an exemption, please confirm this and provide the information that is available.
Many thanks,
AI chatbots and Mental Health
Dear Freedom of Information Officer,
Under the Freedom of Information Act 2000, please provide the following information regarding logged incidents or central electronic record alerts within your Trust.
To ensure this remains within Section 12 cost limits, please restrict this request to a basic, automated keyword search of your central incident management system (e.g., Datix, Ulysses) and/or central Electronic Patient Record (EPR) search functions.
Questions:
1) Between 1st January 2023 and the date of this request, how many total records contain one or more of the following specific text phrases?
“ChatGPT”; “AI chatbot”
2) For any matches identified in Question 1, please provide a breakdown by calendar year (2023, 2024, 2025, and 2026 to date).
3) For the identified matches, please indicate if the incident occurred within an emergency setting (such as A&E) or involved a Section 136 presentation.
Thank you very much for your time,
Staff Bank, Rostering and Clinical Insourcing/Outsourcing
Dear FOI Officer,
I am writing to request information from Gloucestershire Health and Care NHS Foundation Trust under the Freedom of Information Act 2000 (or, for public authorities in Scotland, the Freedom of Information
(Scotland) Act 2002).
Scope of this request
This request concerns how your organisation operates its internal staff bank — the pool of workers your organisation engages directly to fill temporary shifts — and the rostering and temporary-staffing technology that supports it.
It is divided into three parts:
1. Part A — Staff bank management (how the bank itself is run, and by whom) 2. Part B — Rostering and bank technology (the software systems used to roster substantive staff and to book bank shifts, broken down by staff group) 3. Part C — Clinical insourcing and outsourcing (spend on additional clinical capacity used to treat patients and reduce waiting lists)
Parts A and B relate to your internal bank and your own technology and supplier arrangements. They do not ask about external recruitment agencies, off-framework agency usage, or individual worker details.
I have framed this request to be precise and straightforward to answer, and to fall within the appropriate cost limit. The three tables below are provided to make completion as quick as possible.
Part A — Staff bank management
This part asks how your internal staff bank is operated. Please answer for each of the following staff groups, where your organisation operates a bank for them:
1. Medical and dental staff bank
2. Agenda for Change staff bank (nursing, midwifery, healthcare assistants, administrative, and similar) 3. Allied Health Professional (AHP) staff bank, if operated as a separate arrangement
For each staff group, please confirm:
1. Bank management model — please indicate which one applies:
i. Managed service — a third-party supplier operates the staff bank on your behalf (for example NHS Professionals, Bank Partners, or
similar)
ii. Technology-supported, run in-house — your organisation runs the bank itself, using a third-party booking or bank-management system
iii. Fully in-house — the bank is run in-house with no external supplier or third-party technology 2. Bank management supplier name — if a managed service (model i) applies 3. Contract start date of the bank management arrangement 4. Contract end date, and whether you are currently within a contractual extension period 5. Total spend on bank management for that staff group in the most recent full financial year — a single annual figure. I am not requesting unit rates, percentage margins, or commercially sensitive pricing detail.
6. Procurement framework or route used to award the bank management arrangement — for example NHS Workforce Alliance Managed Staff Banks (RM6278), HealthTrust Europe, direct award, or local procurement 7. Re-procurement plans — whether a re-tender of the bank management arrangement is currently planned, and if so, the expected timeline
Table A — Staff bank management (please complete)
Bank management — field | Medical & dental | Agenda for Change | AHP (if separate) 1. Management model (i / ii / iii) | | | 2. Bank management supplier | | | 3. Contract start date | | | 4. Contract end date | | | 5. Currently in extension period? | | | 6. Bank management spend, last full FY | | | 7. Procurement framework / route | | | 8. Re-tender planned? (incl. timeline) | | |
If a staff group’s bank is fully in-house (model iii), you need only mark “iii” in row 1 for that group; rows 2–8 can be left blank or marked “n/a”.
Part B — Rostering and bank technology
This part asks about the software systems your organisation uses to
(a) roster substantive staff and (b) advertise and book internal bank shifts. These are often — but not always — supplied by the same vendor (for example RLDatix / Allocate Optima with the BankStaff module, Patchwork, Locum’s Nest, or others).
Please answer for each staff group separately, even where the same system is used across more than one group. Naming the system against each staff group, rather than giving a single overall answer, is what makes the response useful — a simple “yes, we use a system” is not sufficient to answer this request.
For each staff group, please provide:
1. Rostering system name and supplier — the software used to roster substantive staff in that group 2. Bank-booking system name and supplier — the software used to advertise and fill bank shifts in that group (state if it is the same system as the rostering system) 3. Contract end date of each system, and whether you are within an extension period 4. Annual cost in the most recent full financial year — a single annual figure per system 5. Procurement framework or route used to award each technology contract — stated per system, since different systems may sit on different frameworks 6. Re-procurement plans — whether a re-tender of the technology is planned, and the expected timeline
Table B — Rostering and bank technology, by staff group (please complete)
Technology — field | Medical & dental | Agenda for Change | AHP (if separate) 1. Rostering system + supplier | | | 2. Bank-booking system + supplier (same as rostering?) | | | 3. Contract end date (+ extension?) | | | 4. Annual cost, last full FY | | | 5. Procurement framework / route (per system) | | | 6. Re-tender planned? (incl. timeline) | | |
If the same system is used across all staff groups, please still confirm the system name in each column — this confirms coverage rather than leaving it implied. Where rostering and bank-booking are the same system, you may note “as above” in row 2.
Part C — Clinical insourcing and outsourcing
This part concerns spend on additional clinical capacity used to treat patients and reduce waiting lists. It is separate from the staff bank and rostering arrangements above. For clarity, by these terms I mean:
1. Clinical insourcing — where a third-party organisation (private provider or another NHS body) treats your patients using your own facilities, typically in additional or out-of-hours sessions to reduce waiting lists.
2. Clinical outsourcing — where your patients are sent to a third-party provider (for example a private hospital or another NHS
body) to be treated at the third party’s own premises.
Please confirm, for the most recent full financial year:
1. Total clinical insourcing spend in the most recent full financial year — a single annual figure.
2. Total clinical outsourcing spend in the most recent full financial year — a single annual figure.
Table C — Clinical insourcing and outsourcing spend (please complete)
Arrangement | Spend (£, last full FY)
Total clinical insourcing spend (most recent full FY) | Total clinical outsourcing spend (most recent full FY) |
A single total figure for each line is sufficient — I am not requesting a breakdown by specialty, provider, or contract. If you hold no spend under either heading, “nil” or “n/a” is a sufficient answer.
Notes to assist your response
1. Spend figures rounded to the nearest £1,000 are entirely sufficient — I am not seeking audit-quality precision.
2. For contract start dates, please give the original start date; for end dates, please give the current contractual end date including any active extension.
3. I am not requesting copies of contracts, tender documents, supplier proposals, unit rates, or any commercially sensitive pricing breakdown — only the single figures and names requested above.
4. Where one supplier covers more than one staff group or function, you may simply note this rather than repeating the detail.
5. If you consider that any element of this request would, when combined with the others, exceed the appropriate cost limit under section 12 FOIA (or the equivalent under FOI(S)A), please contact me before issuing a refusal so the scope can be narrowed. I am content to receive a partial response covering whichever elements fall within the limit — for example, Part A alone if that is more readily available.
6. If any element is unclear, please contact me for clarification under your duty to advise and assist (section 16 FOIA) rather than refusing under section 1(3).
7. I appreciate this information may sit across HR, temporary staffing, procurement, and finance functions. Please feel free to consolidate input from those teams into a single response.
Response
I look forward to your response within 20 working days, in accordance with section 10 FOIA (or the equivalent timeframe under FOI(S)A 2002).
Thank you for your time and assistance.
Yours faithfully,
Workforce Software
To Whom It May Concern,
I am writing to submit a Freedom of Information request under the Freedom of Information Act 2000.
I would like to request information about:
1) Provider name,
2) Contract start and end dates including any extensions
3) Annual contract spend for the third-party software and service providers currently contracted by your Trust for these workforce management functions:
a. bank service for nurses
b. bank service for allied health professionals
c. bank service for medics
I look forward to your response within the statutory 20 working days.
Yours faithfully,
Radiology and Billing IT Systems
Dear FOI Team,
I hope you are well. I am writing to request information under the Freedom of Information Act 2000 regarding your Trust’s radiology and billing IT systems. To assist with your response I have set out a short set of questions and response tables below, and attached the same tables as an Excel workbook, should that be easier to complete.
1. Please provide details of your current Radiology Information System (RIS) and Picture Archiving and Communication System (PACS).
System Current supplier & product Contract expiry (mm/yyyy) Current contract value (£, if held)
RIS
PACS
2. Please list any AI or clinical decision-support tools currently in live use within radiology, with the clinical application (if applicable) and supplier for each.
AI / decision-support tool Clinical application – if applicable (e.g. stroke / CT head) Supplier In use since (year)
[Tool 1]
[Tool 2]
3. Please list any AI-based tools used by your trust for each of the following parts of the radiology workflow.
Radiology workflow segment Definition AI tool used Supplier In use since (year)
Reporting and documentation Structured reporting templates and report generation (including AI report drafting) [Tool 1]
[Tool 2]
Ambient Voice Transcription (AVT) Voice-to-text dictation used to produce reports [Tool 1]
[Tool 2]
Back-office and operational Data analytics and intelligence, clinical coding and revenue, workforce management and rostering, and patient communication [Tool 1]
[Tool 2]
[Tool 3]
4. Please indicate your Trust’s adoption of the following data and interoperability standards, stating for each whether it is in production, actively implemented, planned, or not adopted, since when, and the platform or vendor used where applicable.
Standard Adoption status
(in production / actively implementing / planned / not adopted / other) Since (year) Platform / vendor (if any)
openEHR (open clinical data platform)
HL7 FHIR (incl. FHIR UK Core)
OMOP Common Data Model
Imaging interoperability – VNA
Imaging interoperability -DICOMweb
Imaging interoperability – IHE XDS-I
A response in any standard electronic format is welcome; an Excel version of the tables is attached should it be easier. If any part of this request would exceed the appropriate cost limit, I would be grateful for your advice under Section 16 on how it could be refined; I would be happy to receive the most recent single year in place of the full three-year period if that helps keep it within the limit. Where an exemption applies to any part, please indicate it and release any non-exempt elements. I look forward to your response.
Best,