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ESR/Workforce > Temporary Staffing

Freedom of Information request Temporary Staffing

Response published: 17 September 2026

FOI Request

Dear FOI team, Please respond to the following requests in line with the 2000 Freedom of Information Act. 1. Please state which 3rd party provider you use to manage your Temporary Workforce (Staff Bank and / or Master Vend/Neutral Vend Agency Management) a) Medical and Dental b) Nursing and Midwifery c) AHP and HSS d) Admin and Clerical 2. Please state the contract expiry date for each of the above 3. What framework has been utilised for these contracts 4. For each staffing group, please provide data showing the annual expenditure for 25/26 financial year inclusive on: a. Agency staff spend b. Bank staff spend c. Substantive staff spend Suggested format in a table or spreadsheet e.g. Staffing group Type 25/26 Medical and Dental Agency spend Bank spend Substantive spend Nursing & Midwifery Agency spend Bank spend Substantive spend AHP & HSS Agency spend Bank spend Substantive spend 5. For each staffing group, please provide data showing the total annual hours for 25/26 financial year inclusive on: a. Agency use b. Bank use Suggested format in a table or spreadsheet e.g. Staffing group Type 25/26 Medical and Dental Agency hours Bank hours Nursing & Midwifery Agency hours Bank hours AHP & HSS Agency hours Bank hours If it is not possible to provide the information requested, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. Thank you for your time and consideration Yours sincerely

FOI Response

Freedom of Information Request – Ref: FOI 286-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Please state which 3rd party provider you use to manage your Temporary Workforce (Staff Bank and / or Master Vend/Neutral Vend Agency Management)

Our response:

The Trust’s third-party Managed Service Provider for agency staffing is ID Medical Group Ltd. The arrangement covers the supply and management of temporary workers across the following staffing groups:

Staffing group Third-party provider and arrangement
Medical and Dental ID Medical Group Ltd, Managed Service Provider, including Direct Engagement
Nursing and Midwifery ID Medical Group Ltd, Managed Service Provider
AHP and HSS ID Medical Group Ltd, Managed Service Provider
Admin and Clerical ID Medical Group Ltd, Managed Service Provider

You asked:

2. Please state the contract expiry date for each of the above

Our response:

The contractual dates are the same for each staffing group:

Staffing group Contract expiry date Extension provision
Medical and Dental 6 September 2029 Two possible 12-month extensions
Nursing and Midwifery 6 September 2029 Two possible 12-month extensions
AHP and HSS 6 September 2029 Two possible 12-month extensions
Admin and Clerical 6 September 2029 Two possible 12-month extensions

You asked:

3. What framework has been utilised for these contracts

Our response:

The contract was awarded under the Crown Commercial Service Workforce Alliance Framework RM6281, Clinical and Healthcare Staffing. The relevant lot is Multi-disciplinary Agency Managed Service, including Direct Engagement.

The associated call-off reference is C205724.

You asked:

4. For each staffing group, please provide data showing the annual expenditure for 25/26 financial year inclusive on: a. Agency staff spend, b. Bank staff spend and c. Substantive staff spend

Our response:

Staffing group Agency spend Bank spend Substantive spend
Medical and Dental £1.27M £4.6M £20.5M
Nursing and Midwifery £0.87M £7.2M £74.2M
AHP and HSS £0.047M £1M £43.7M
Admin and Clerical (infrastructure support) £0 £1.5M £47.4M

You asked:

5. For each staffing group, please provide data showing the total annual hours for 25/26 financial year inclusive on: a. Agency use and b. Bank use

Our response:

Staffing group Agency hours Bank hours
Medical and Dental 9943 44118
Nursing and Midwifery 29113 191500
AHP and HSS 1870 26502
Admin and Clerical 0 57631

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.