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ESR/Workforce > Workforce Software

Freedom of Information request Workforce Software

Response published: 10 July 2026

FOI Request

To Whom It May Concern, I am writing to submit a Freedom of Information request under the Freedom of Information Act 2000. I would like to request information about: 1) Provider name, 2) Contract start and end dates including any extensions 3) Annual contract spend for the third-party software and service providers currently contracted by your Trust for these workforce management functions: a. bank service for nurses b. bank service for allied health professionals c. bank service for medics I look forward to your response within the statutory 20 working days. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 185-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1) Provider name,

2) Contract start and end dates including any extensions

3) Annual contract spend for the third-party software and service providers currently contracted by your Trust for these workforce management functions:

a. bank service for nurses
b. bank service for allied health professionals
c. bank service for medics

Our response:

The Trust’s bank functionality is included within its existing in-house rostering system and is not contracted separately for nurses, allied health professionals or medics.

We therefore do not hold separate provider names, contract start and end dates, extension details, or annual contract spend specifically for the bank service functions listed in your request.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.