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Contracts > RLDatix systems and contracts

Freedom of Information request RLDatix systems and contracts

Response published: 15 May 2026
Contracts | ESR/Workforce

FOI Request

Dear FOI Team, I am writing to request information under the Freedom of Information Act regarding the Trust’s use of RLDatix systems and associated contracts. Specifically, I would be grateful if you could provide the following details: • Which supplier(s) the Trust is currently using for rostering and related workforce systems • Which RLDatix products or modules the Trust is using (if applicable) • For each of the following RLDatix products, please indicate whether the Trust uses them (Y/N): 1. Optima 2. Loop 3. SafeCare 4. Datix Cloud IQ (DCIQ) 5. BankStaff / BankStaff+ 6. ESR Go • The annual contract value for these products • The cost of implementation, including any one off or setup fees • Any associated hosting costs, including cloud hosting, on premise hosting, or third party hosting arrangements • The contract end date, including whether any extension options are available within the agreement If any of the requested information is exempt from disclosure, please provide the relevant exemption and the reasoning behind its application. Many thanks for your help,

FOI Response

Freedom of Information Request – Ref: FOI 126-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Which supplier(s) the Trust is currently using for rostering and related workforce systems

Our response:

Health Roster – RLDatix

You asked:

Which RLDatix products or modules the Trust is using (if applicable)

For each of the following RLDatix products, please indicate whether the Trust uses them (Y/N):

1. Optima
2. Loop
3. SafeCare
4. Datix Cloud IQ (DCIQ)
5. BankStaff / BankStaff+
6. ESR Go

• The annual contract value for these products
• The cost of implementation, including any one off or setup fees
• Any associated hosting costs, including cloud hosting, on premise hosting, or third party hosting arrangements
• The contract end date, including whether any extension options are available within the agreement

Our response:

Optima/Loop/SafeCare/BankStaff/ESR Go – incorporated = £212.428pa – Contract end December 2029, no other costs.

RLDatix for Datix Web = £93,954.43pa – Contract end 31 January 2027- renewable annually.   We are locally hosted on premises and not able to disaggregate from the budget Digital Services hold.

The Trust implemented DatixWeb in 2020 and many years before that in 2gether and Gloucestershire Care Services NHS Trust, we do not have any implementation costs from that time to provide.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.