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Responses > Wait Times and Repeat Referrals

Freedom of Information request Wait Times and Repeat Referrals

Response published: 27 May 2025

FOI Request

I am submitting this request under the Freedom of Information Act 2000. Please provide the following information: 1. Longest wait times for therapy services. Please provide the longest recorded wait times for local NHS Talking Therapies in 2024. 2. Percentage of patients waiting more than 90 days for their first completed appointment. 3. Repeat referrals within 12 months of discharge. Please provide the number of patients who were discharged from local NHS Talking Therapies but required a repeat referral within 12 months in 2024. 4. Total referrals for local NHS Talking Therapies in the 2024 calendar year. In the event you can't respond to all four questions please answer as many as possible taking each in turn, 1-4.

FOI Response

Freedom of Information Request – Ref: FOI 040-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

I am submitting this request under the Freedom of Information Act 2000. Please provide the following information:

1. Longest wait times for therapy services. Please provide the longest recorded wait times for local NHS Talking Therapies in 2024.

2. Percentage of patients waiting more than 90 days for their first completed appointment.

3. Repeat referrals within 12 months of discharge. Please provide the number of patients who were discharged from local NHS Talking Therapies but required a repeat referral within 12 months in 2024.

4. Total referrals for local NHS Talking Therapies in the 2024 calendar year.

Our response:

Please see our responses to questions 1 to 4 on the link below:

FOI 040-2025

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.