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Estates > Accessible Parking, Toilets and Step-Free Access at your Sites

Freedom of Information request Accessible Parking, Toilets and Step-Free Access at your Sites

Response published: 15 September 2026
Estates

FOI Request

Dear Information Governance Team, Under the Freedom of Information Act 2000 (and the Environmental Information Regulations 2004 where applicable), I request the following recorded information. I am a disabled person building Wren Nav, a free, non-commercial accessibility map of the UK. It shows disabled people where accessible toilets, Blue Badge bays and step-free entrances actually are. Hospital and clinic sites matter more than almost anywhere else, because we have no choice about going to them. To keep this cheap for you, I am not asking how many designated disabled parking spaces you have — that is already published for every site in the annual Estates Returns Information Collection and I have taken it from there. I am asking for the four things ERIC does not record. 1. Location of designated disabled parking bays. For each site the Trust operates: which car park, and grid reference, latitude/longitude or postcode if held. 2. Accessible toilets. For each site, the location of wheelchair-accessible toilets — building, floor and department is enough — and whether each needs a RADAR key. 3. Changing Places toilets. For each site, whether the Trust has a facility meeting BS 8300, where it is, and its opening arrangements. 4. Step-free entrances and accessible drop-off. For each site, which entrances are step-free, and where any designated accessible drop-off point is. If any of this already exists as a spreadsheet, GIS layer, access audit, AccessAble survey or estates plan, please send it in the format it is already in. A raw export is easier for you than a written summary and more useful to me. Electronic copy by email please. Please treat the four items as severable. If one would exceed the appropriate limit, answer the others and tell me under section 16 how to narrow the rest, rather than refusing the whole request. The map is free, carries no advertising and will never be sold. If the Trust is content for the information to be re-used and republished for that purpose, please say so. Thank you for your time. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 269-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Location of designated disabled parking bays. For each site the Trust operates: which car park, and grid reference, latitude/longitude or postcode if held.

Our response:

The Trust does not hold a centrally maintained record identifying the precise location of designated disabled parking bays, including specific car parks, bay locations, grid references, postcodes for individual bays, or latitude/longitude coordinates. Under section 1(1)(a) of the Freedom of Information Act 2000, the Trust can confirm that this recorded information is not held.

The Trust does hold information submitted through the Estates Returns Information Collection (ERIC) relating to the number of disabled parking spaces available at certain sites. This information is provided below.

Site Parking Information Held Disabled Spaces
Acorn House Limited on-site parking 4
Avon House Parking available 1
Berkeley House Limited on-site parking and street parking 1
Brownhill Centre Limited parking 1
Charlton Lane Hospital Limited parking 9
Cirencester Hospital Parking available 13
Cirencester Memorial Centre Limited parking 1
Colliers Court Parking available 4
Edward Jenner Court Visitor parking available 9
Fairford Hospital Parking available 1
Forest of Dean Hospital Parking available 7
George Moore Community Clinic Parking available 4
Honeybourne Rehabilitation Centre Limited parking 2
Hope House Limited free parking for SARC users 2
Independent Living Centre Limited on-site parking (ANPR) 9
Invista Parking available, including disabled parking 2
North Cotswolds Hospital Parking available 15
Park House Limited staff parking 2
Pullman Place Limited parking and disabled parking only 8
Quedgeley Clinic Parking available 4
Tewkesbury Community Hospital Limited parking, ANPR in place 10
Vale Community Hospital Parking available 10
Weavers Croft Limited parking 4
Wotton Lawn Hospital Limited visitor parking and disabled parking 4

You asked:

2. Accessible toilets. For each site, the location of wheelchair-accessible toilets — building, floor and department is enough — and whether each needs a RADAR key.

Our response:

Please see the attached spreadsheet, WCs Changing places (click on this link), which contains the information held by the Trust regarding accessible toilet facilities.

No RADAR keys are required for the facilities listed.

You asked:

3. Changing Places toilets. For each site, whether the Trust has a facility meeting BS 8300, where it is, and its opening arrangements.

Our response:

The Trust is aware of two Changing Places facilities, located at:

  • Forest of Dean Community Hospital
  • Independent Living Centre

The Trust does not hold recorded information confirming whether these facilities meet the requirements of BS 8300. Compliance could only be confirmed through a specific audit, which has not been undertaken.

The facilities are available during the normal opening hours of the respective sites.

You asked:

4. Step-free entrances and accessible drop-off. For each site, which entrances are step-free, and where any designated accessible drop-off point is.

Our response:

The Trust does not hold a centrally maintained record identifying individual step-free entrances or designated accessible drop-off points for each site.

The Trust can advise that patient-facing sites are designed to provide accessible access arrangements; however, the specific information requested is not held in a recorded format.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.