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Freedom of Information request Workforce Procurement and Technology Systems

Response published: 15 September 2026
IT

FOI Request

Subject: Freedom of Information Request – Workforce Procurement and Technology Systems Dear FOI Team, Please could you provide the information requested on the attached Freedom of Information request. To make it as straightforward as possible to provide the requested information, I have attached an Excel spreadsheet containing the requested fields. Where possible, I would be grateful if you could complete and return the spreadsheet with your response. The information requested relates to your organisation's current Master Vendor, Neutral Vendor, Direct Engagement, e-Rostering and EPR arrangements, including the relevant provider, staff groups covered and current contract expiry date. Where more than one provider, contract or arrangement applies, please provide a separate row for each. If any of the requested information is not held, please indicate this in the relevant field. Many thanks for your assistance. Regards

FOI Response

Freedom of Information Request – Ref: FOI 280-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked / Our response:

The Trust does not operate a Master Vendor arrangement. Instead, the Trust has a Managed Service Provider (MSP) arrangement in place.
Doctors Nursing and Midwifery Allied Health Professionals (AHPs)
Managed Service Provider in place? Yes Yes Yes
Managed Service Provider Provider ID Medical ID Medical ID Medical
Managed Service Provider Contract Expiry 06/09/2029 06/09/2029 06/09/2029
Neutral Vendor in place? No No No
Neutral Vendor in Provider Not Applicable Not Applicable Not Applicable
Neutral Vendor Contract Expiry Not Applicable Not Applicable Not Applicable
Direct Engagement in place? Yes Yes Yes
Direct Engagement Provider? ID Medical ID Medical ID Medical
Direct Engagement Contract Expiry? 06/09/2029 06/09/2029 06/09/2029
e-Rostering in place? Yes Yes Yes
e-Rostering Provider? RLDatix RLDatix RLDatix
e-Rostering Contract Expiry? 31/12/2029 31/12/2029 31/12/2029

 

Patient Record/System Provider Contract Expiry Date
SystmOne TPP December 2031
Lilie IDOX November 2026
Systems for Dentists Systems for Dentists June 2028
IAPTus Mayden November 2028
RiO Access June 2031

 

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.