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Responses > WAN Services

Freedom of Information request WAN Services

Response published: 9 December 2025

FOI Request

Dear FOI Officer, I would like to make a request under the Freedom of Information Act 2000. Some or all of the information previously provided may now be out of date, so I would be grateful if you could provide updated responses to the following questions. Please address each section individually and, where multiple suppliers exist, provide information separately for each. ________________________________________ Contract 1 – Wide Area Network (WAN) Services (Including HSCN) 15. WAN Provider(s) 16. Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why. 17. Contract Expiry Date 18. Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms. 19. Contract Description 20. Please provide a brief summary of the scope of each WAN contract. 21. Number of Sites Covered 22. Please indicate the number of sites supported by the WAN. An approximation is acceptable. 23. Annual Average Spend 24. What is the annual average spend for WAN services? Please break this down by provider if more than one. 25. Procurement Route 26. Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number. ________________________________________ Internal Contact 21. Responsible Contact Person(s) 22. Please provide the full contact details for the person(s) responsible for each of the above contracts, including: • Full name • Job title • Direct phone number • Email address If full details cannot be provided, the job title alone is acceptable. ________________________________________ Please confirm receipt of this request. I am happy to receive the information via email in a suitable format such as Word, Excel or PDF.

FOI Response

Freedom of Information Request – Ref: FOI 301-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Please confirm the main supplier(s) for your WAN services.

Our response:

BT Ltd

You asked:

2. Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms.

Our response:

Max end date 22.12.2025

You asked:

3. Please provide a brief summary of the scope of each WAN contract.

Our response:

To provide The WAN and HSCN connection serve to enhance the integration and collaboration between health and social care organisations. Provide secure, consistent, and cost-effective connections that support the transition to health and care services. The HSCN Connection Agreement outlines the necessary steps for organisations to use HSCN, ensuring they align with the business need to share information within the health and social care community.

You asked:

4. Please indicate the number of sites supported by the WAN. An approximation is acceptable.

Our response:

38

You asked:

5. What is the annual average spend for WAN services? Please break this down by provider if more than one.

Our response:

TBC

You asked:

6. Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.

Our response:

CCS Direct award, Framework RM3808

You asked:

7. Please provide the full contact details for the person(s) responsible for each of the above contracts, including:

  • Full name
  • Job title
  • Direct phone number
  • Email address

If full details cannot be provided, the job title alone is acceptable.

Our response:

Commercial Query: clyan.andrews@ghc.nhs.uk Senior Contract and Procurement Manager

Technical Query: jason.hillman@ghc.nhs.uk Head of IT Operations • Digital Services Management

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.