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Responses > Use of Recruitment Agencies

Freedom of Information request Use of Recruitment Agencies

Response published: 6 January 2026
ESR/Workforce

FOI Request

Dear FOI team, I am writing with a Freedom of Information request regarding your trust’s use of recruitment agencies. I would like to receive data on: 1. The current number of executives, managers, and clinical staff employed by your trust (separately for each staff category) 2. The number of executives, managers, and clinical staff hired by your trust using a recruitment agency in each of the last 5 fiscal years, separately for each staff group 3. The annual staff turnover rate for each staff group over the last 5 fiscal years. Please see the following definitions to help you in processing this request: - Executives: Any members of top-level trust leadership, such as Chair, Chief Executive, Executive Directors (e.g., medical director, nursing director, finance director, Chief Operating Officer) responsible for overall strategy, quality, and governance. - Managers: Senior management, such as service or care group directors, heads of nursing, clinical directors, general managers, and heads of corporate departments, typically overseeing multiple departments or an entire division, as well as Middle managers and Frontline managers, such as matrons, ward or department managers, team leaders, and service managers who manage day-to-day operations and directly supervise clinical and non-clinical teams. - Clinical staff: Frontline clinical staff and support staff Please let me know if there are any questions, and I look forward to your response. Kind regards,

FOI Response

Freedom of Information Request – Ref: FOI 508-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. The current number of executives, managers, and clinical staff employed by your trust (separately for each staff category)

Our response:

Trust Executives

Staff Group Frontline Healthcare Worker Position Organisation Name Count
Administrative and Clerical No 327 H62202 Trust Board 9
Medical and Dental Yes 327 H62202 Trust Board 1
Nursing and Midwifery Registered Yes 327 H62202 Trust Board 1
Grand Total 11

All Managers

Staff Group Frontline Healthcare Worker Position Count
Add Prof Scientific and Technic Yes 174
Additional Clinical Services No 1
Additional Clinical Services Yes 8
Administrative and Clerical No 163
Allied Health Professionals No 3
Allied Health Professionals Yes 236
Estates and Ancillary Yes 1
Nursing and Midwifery Registered No 3
Nursing and Midwifery Registered Yes 392
Grand Total 981

All Staff Group Showing Frontline or Not

Staff Group Frontline Healthcare Worker Position Count
Add Prof Scientific and Technic No 6
Add Prof Scientific and Technic Yes 241
Additional Clinical Services No 23
Additional Clinical Services Yes 1175
Administrative and Clerical No 1109
Administrative and Clerical Yes 3
Allied Health Professionals No 5
Allied Health Professionals Yes 646
Estates and Ancillary No 9
Estates and Ancillary Yes 223
Medical and Dental Yes 181
Nursing and Midwifery Registered No 3
Nursing and Midwifery Registered Yes 1582
Students Yes 14
Grand Total 5220

You asked:

2. The number of executives, managers, and clinical staff hired by your trust using a recruitment agency in each of the last 5 fiscal years, separately for each staff group

Our response:

The Trust does not hold this information in a way that can be reported on.  Individual Teams/Services may use agencies to hire staff.  We are also unable to obtain this information through our Finance System as we do not know what agency a Team/Service has used or how often they may have been used.

You asked:

3. The annual staff turnover rate for each staff group over the last 5 fiscal years. Please see the following definitions to help you in processing this request:

Our response:

Turnover – the metric the Trust uses over a 12 month period.

Staff Group LTR Headcount %
Add Prof Scientific and Technic 13.36%
Additional Clinical Services 13.30%
Administrative and Clerical 12.80%
Allied Health Professionals 9.85%
Estates and Ancillary 10.09%
Medical and Dental 9.36%
Nursing and Midwifery Registered 8.75%
Students 6.45%

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.