Freedom of Information Request – Ref: FOI 018-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Whether the Trust currently uses, is piloting, or has contracted for any ambient AI or AI-assisted clinical documentation system (for example systems provided by suppliers such as Heidi, Lexacom, Tortoise, or similar).
Our response:
No, not using, not piloting and no contract.
You asked:
If yes, for each system in use or under contract, please provide:
– The name of the software/system and the supplier.
– The clinical setting(s) in which it is used (for example outpatient clinics, community services, mental health services).
– Whether the system records live audio, processes audio locally, or transmits audio to a third party or cloud service.
– The total contract value or annual spend.
– The contract start date and end date, including any extension options.
Our response:
Not applicable.
You asked:
2. Whether the system was procured via a formal procurement framework, and if so the name of the framework used (for example NHS SBS, Crown Commercial Service, Health Systems Support Framework, or similar).
Our response:
Not applicable.
You asked:
3. The department and job title responsible for oversight of the system (for example Medical Director, Chief Clinical Information Officer, or equivalent).
Our response:
Not applicable.
You asked:
4. If the Trust does not currently use an ambient AI system, please confirm whether procurement, evaluation, or pilot activity has taken place within the last 24 months.
Our response:
No procurement, evaluation or pilot activity has taken place.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.