Freedom of Information Request – Ref: FOI 092-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. How much was spent on translation and interpretation costs over the last five financial years (2020/2021, 2021/2022, 2022/23, 2023/24, 2024/25)? Please could this data be broken down into a total sum over the five years and also broken down by each financial year.
Our response:
| Year | 2020/2021 | 2021/2022 | 2022/2023 | 2023/2024 | 2024/2025 | Total |
| Total | £60,828 | £116,864 | £116,693 | £241,690 | £261,822 | £797,897 |
You asked:
2. Please can a separate list of the top five languages incurring the highest cost in the financial year 2024/25 also be included, with how much was spent on each language.
Our response:
The top five languages with cost in 2024/2025 is incomplete. We changed supplier in the second half of the year and part of that tender was to gain better knowledge of the language split. Therefore we can supply the top 5 languages for the last 6 months of the year as below.
| Language | Total Cost |
| Polish | £12,842 |
| Czech | £11,197 |
| Arabic | £9,439 |
| Albanian | £4,526 |
| Dari | £4,337 |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.