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Responses > Temporary Staff Management 2024/25

Freedom of Information request Temporary Staff Management 2024/25

Response published: 29 September 2025

FOI Request

I am writing to make a request under the Freedom of Information Act regarding Temporary Staff Management. Please can you complete the below questions. Sourced Staffing Arrangements 1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in place for sourcing agency staff? If so, please state which arrangement is in place 1b. What is the name of the MV/NV provider(s) and what staffing groups do they source? e.g. medical, nursing etc. 1c. As part of the arrangement, is any NV technology provided by the supplier to help manage the procurement of agency staff? 1d. Please provide the contract start and end date for the supplier (dd/mm/yy) Direct Engagement 2a. Does the organisation use a third party to provide a Direct Engagement/Outsourced Employment Solution*? 2b. What is the name of the Direct Engagement (DE)/Outsourced Employment supplier** 2c. Under the DE/Outsourced Employment arrangement, which staffing groups are managed? For example; Medical, Admin, Scientific staff. Please list all applicable 2d. Please provide the contract start and end date for the DE supplier (dd/mm/yy) 2e. How much did the organisation pay the supplier in 24/25 (April 2024 to March 2025) for the provision of the direct engagement service? 2f. What type of Direct Engagement contract is in place between the trust and the worker? E.g. Fixed term, casual, zero hours etc. 2g. Are workers issued a P45 at the end of their assignment? 2h. Does your DE provider process DE payroll? 2i. If not, who is responsible for processing DE payroll? 2j. Who is responsible for inputting timesheet data into your DE solution? 2k. Who is responsible for inputting workers' bank details into the DE solution? Bank Management 3a. Please name the technology provider used to manage the supply of your bank staff, inclusive of any outsourced or managed arrangements *** If more than one supplier is used, please name all suppliers 3b. Please name the staffing group each provider is used for e.g. medical, nursing, AHPs, admin and clerical 3c. Please provide the contract start and end date for each bank supplier (dd/mm/yy) 3d. How much did the organisation pay the supplier(s) in 24/25 for the provision of the bank service?

FOI Response

Freedom of Information Request – Ref: FOI 248-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Sourced Staffing Arrangements

1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in place for sourcing agency staff? If so, please state which arrangement is in place

Our response:

MSP

You asked:

1b. What is the name of the MV/NV provider(s) and what staffing groups do they source? e.g. medical, nursing etc.

Our response:

ID Medical – all groups

You asked:

1c. As part of the arrangement, is any NV technology provided by the supplier to help manage the procurement of agency staff?

Our response:

No

You asked:

1d. Please provide the contract start and end date for the supplier (dd/mm/yy)

Our response:

September 2022 – September 2026

You asked:

Direct Engagement

2a. Does the organisation use a third party to provide a Direct Engagement/Outsourced Employment Solution*?

Our response:

MSP

You asked:

2b. What is the name of the Direct Engagement (DE)/Outsourced Employment supplier**

Our response:

ID Medical

You asked:

2c. Under the DE/Outsourced Employment arrangement, which staffing groups are managed? For example; Medical, Admin, Scientific staff. Please list all applicable

Our response:

Medical / AHP

You asked:

2d. Please provide the contract start and end date for the DE supplier (dd/mm/yy)

Our response:

September 2022 to September 2026

You asked:

2e. How much did the organisation pay the supplier in 24/25 (April 2024 to March 2025) for the provision of the direct engagement service?

Our response:

£15,001.04

You asked:

2f. What type of Direct Engagement contract is in place between the trust and the worker? E.g. Fixed term, casual, zero hours etc.

Our response:

Bank – zero hours

You asked:

2g. Are workers issued a P45 at the end of their assignment?

Our response:

Yes

You asked:

2h. Does your DE provider process DE payroll?

Our response:

In-house

You asked:

2i. If not, who is responsible for processing DE payroll?

Our response:

In-house

You asked:

2j. Who is responsible for inputting timesheet data into your DE solution?

Our response

In-house

You asked:

2k. Who is responsible for inputting workers’ bank details into the DE solution?

Our response:

In-house

You asked:

Bank Management

3a. Please name the technology provider used to manage the supply of your bank staff, inclusive of any outsourced or managed arrangements *** If more than one supplier is used, please name all suppliers

Our response:

In-house

You asked:

3b. Please name the staffing group each provider is used for e.g. medical, nursing, AHPs, admin and clerical

Our response:

Not applicable

You asked:

3c. Please provide the contract start and end date for each bank supplier (dd/mm/yy)

Our response:

Not applicable

You asked:

3d. How much did the organisation pay the supplier(s) in 24/25 for the provision of the bank service?

Our response:

In-house

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.