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Freedom of Information request Technology Used

Response published: 15 July 2026
IT

FOI Request

Dear FOI Team, I am writing to make a request under the Freedom of Information Act 2000. Please could you provide the product name and supplier name for the following software systems currently used by the Trust: • EPR - Electronic Patient Record • PAS - Patient Administration System • TIE - Trust Integration Engine • ePMA - Electronic Prescribing and Medicines Administration • MIS - Maternity Information System • LIMS - Laboratory Information Management System • RIS - Radiology Information System • PACS - Picture Archiving and Communication System • Emergency Department / Urgent Care System • Patient Portal • Data Warehouse / BI / Analytics Platform • IAM / SSO - Identity, Access Management and Single Sign-On • EDMS - Electronic Document Management System • AVT - Ambient Voice Technology • Virtual Ward / Remote Patient Monitoring Platform Please note: • If any of the above categories are delivered as a module within another system, please provide the parent system name with the label "parent" appended • If the Trust does not have a system for any category currently, please state "not used" • If the trust has more than one product for a single category please list each supplier name and product name for the category I would be grateful if the response could be provided in a table with the following columns: • Category • Supplier name(s) • Product name(s) • Notes, if applicable Under the Freedom of Information Act 2000, I understand that public authorities should respond promptly and in any event within 20 working days of receipt of the request. Thank you for your help. Kind regards,

FOI Response

Freedom of Information Request – Ref: FOI 190-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Product name and supplier name for the following software systems currently used by the Trust including;  • Category  • Supplier name(s)  • Product name(s) • Notes, if applicable

• EPR – Electronic Patient Record
• PAS – Patient Administration System
• TIE – Trust Integration Engine
• ePMA – Electronic Prescribing and Medicines Administration
• MIS – Maternity Information System
• LIMS – Laboratory Information Management System
• RIS – Radiology Information System
• PACS – Picture Archiving and Communication System
• Emergency Department / Urgent Care System
• Patient Portal
• Data Warehouse / BI / Analytics Platform
• IAM / SSO – Identity, Access Management and Single Sign-On
• EDMS – Electronic Document Management System
• AVT – Ambient Voice Technology
• Virtual Ward / Remote Patient Monitoring Platform

Our response:

1. EPR – Electronic Patient Record IAPTus – Mayden
RiO – Access
SystmOne – TPP
Lilie – IDOX
Systems for Dentists – Systems for Dentists
2. PAS – Patient Administration System Not used
3. TIE – Trust Integration Engine Not used
4. ePMA – Electronic Prescribing and Medicines Administration In RIO and SystmOne, no separate system
5. MIS – Maternity Information System Not used
6. LIMS – Laboratory Information Management System Not used
7. RIS – Radiology Information System Not used
8. PACS – Picture Archiving and Communication System Not used
9. Emergency Department / Urgent Care System RiO – Access
SystmOne – TPP
10. Patient Portal Not used
11. Data Warehouse / BI / Analytics Platform Microsoft – SQL
12. IAM / SSO – Identity, Access Management and Single Sign-On Inbuilt Microsoft Solution
13. EDMS – Electronic Document Management System CITO
14. AVT – Ambient Voice Technology Not used
15. Virtual Ward / Remote Patient Monitoring Platform Not used

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.