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Responses > Technology Suppliers/Products/Contract Date

Freedom of Information request Technology Suppliers/Products/Contract Date

Response published: 17 April 2026

FOI Request

Dear FOI Team, I am writing under the Freedom of Information Act 2000 to request information about several systems and services in use at the Trust. My inquiries are as follows: Technology Group Supplier Product Contract Ending Date Electronic patient record ? ? ? Patient administration system ? ? ? Electronic prescribing and medicines administration ? ? ? Maternity information system ? ? ? Diagnostic imaging information system ? ? ? Electronic document management system ? ? ? Laboratory information management system ? ? ? Cyber security services ? ? ? Bed management system ? ? ? Clinical decision support system ? ? ? Hospital pharmacy system ? ? ? Population health management system ? ? ? Hospital discharge system ? ? ? Theatre scheduling system ? ? ? Clinical communications system ? ? ? Remote consultation system provider ? ? ? Advice and guidance system provider ? ? ? Virtual ward and remote monitoring system provider ? ? ? Barcode and scanning technology system provider ? ? ? Cloud provider ? ? ? Computer hardware provider ? ? ? Financial management system ? ? ? HR/workforce management system ? ? ? Payroll system ? ? ? Robotic process automation system ? ? ? Staff rostering system ? ? ? Supply chain and inventory management system ? ? ? Patient engagement portal ? ? ? Trust Engines ? ? ? Blood tracking ? ? ? Critical care systems ? ? ? Diagnostic reporting ? ? ? Mental Health Talking Therapy digital tools ? ? ? Patient communication system ? ? ? Pathology systems ? ? ? Pathology PACs ? ? ? Picture Archiving and Communication Systems ? ? ? Radiology Information Systems ? ? ? AI workflow assistants ? ? ? Business Intelligence tools ? ? ? Call handling automation systems ? ? ? Patient care scheduling tools ? ? ? Please note: In relation to cyber security, we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used. Clarification on 'N/A' Responses: • Please enter 'No System Installed' if your trust does not have such a system. • Please enter 'No system needed' if your trust does not have a department or service which requires such a system. Clarification on Contract expiry date: • If the contract expires in the next 6 months, please state if the trust plans to renew, re-procure or take any other action. • If the contact is on a rolling basis, Please enter 'Rolling'. Additionally, could you please fill in the missing product names and revised contract expiry dates?

FOI Response

Freedom of Information Request – Ref: FOI 088-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked / Our response:

Technology Group Supplier Product Contract Ending Date
Electronic patient record TPP SystmOne December 2031
Access Group RiO March 2031
Idox Lilie November 2026
Systems for Dentists Systems for Dentists March 2028
Mayden Iaptus November 2028
Patient administration system Attend Anywhere Attend Anywhere Platform N/A
Electronic prescribing and medicines administration In RiO and SystmOne Not Seperate Not Seperate
Maternity information system No System Needed N/A N/A
Diagnostic imaging information system No System Needed N/A N/A
Electronic document management system Civica EDMS September 2023
Laboratory information management system No System Needed N/A N/A
Cyber security services Countywide IT Services N/A March 2029
Bed management system No System Needed N/A N/A
Clinical decision support system No System Needed N/A N/A
Hospital pharmacy system No System Needed N/A N/A
Population health management system No System Needed N/A N/A
Hospital discharge system No System Needed N/A N/A
Theatre scheduling system No System Needed N/A N/A
Clinical communications system No System Needed N/A N/A
Remote consultation system provider Attend Anywhere Attend Anywhere March 2027
Advice and guidance system provider Attend Anywhere Attend Anywhere March 2027
Virtual ward and remote monitoring system provider No System Installed N/A N/A
Barcode and scanning technology system provider (IT Assets) Insight WASP Annual Renewal August 2026
Cloud provider Microsoft Azure June 2026
Computer hardware provider CDW TBC TBC
Financial management system TBC
HR/workforce management system IBM ESR Free – National System
Payroll system IBM ESR Free – National System
Robotic process automation system No System Needed N/A N/A
Staff rostering system RLDatix Healthroster December 2028
Supply chain and inventory management system TBC
Patient engagement portal No System Needed N/A N/A
Trust Engines TBC
Blood tracking No System Needed N/A N/A
Critical care systems No System Needed N/A N/A
Diagnostic reporting No System Needed N/A N/A
Mental Health Talking Therapy digital tools No System Needed N/A N/A
Patient communication system No System Needed N/A N/A
Pathology systems No System Needed N/A N/A
Pathology PACs No System Needed N/A N/A
Picture Archiving and Communication Systems TBC
Radiology Information Systems No System Needed N/A N/A
AI workflow assistants No System Needed N/A N/A
Business Intelligence tools Microsoft SQL SA / Annual
EXASOL Esxsol Renew / Annual
NCS/SALESFORCE Tableau Renew / Annual
Call handling automation systems Maintel Mitel March 2029
Patient care scheduling tools No System Needed N/A N/A

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.