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Responses > Technology – Contracts

Freedom of Information request Technology – Contracts

Response published: 20 January 2026
IT | Media

FOI Request

Dear FOI Team, I am writing under the Freedom of Information Act 2000 to request information about several systems and services in use at Gloucestershire Health and Care NHS Foundation Trust. My inquiries are as follows: Technologies Supplier Software/System Contract Ending Date Revised expiry date Workflow efficiency systems NHS England Attend Anywhere ? ? Business support tools No system installed ? ? ? Business support tools IBM ESR ? ? Patient and clinical information systems Software of Excellence SOEL Health ? ? Workflow efficiency systems No system installed ? ? ? Business support tools Capita Integra ? ? Business support tools No system installed ? ? ? Workflow efficiency systems No system installed ? ? ? Business support tools RLDATIX HealthRoster Optima ? ? Workflow efficiency systems No system installed ? ? ? Workflow efficiency systems No system installed ? ? ? Patient and clinical information systems Bytes ? ? ? Patient and clinical information systems No system needed ? ? ? Business support tools IBM ESR ? ? Patient and clinical information systems Access UK Rio ? ? Workflow efficiency systems No system installed ? ? Patient and clinical information systems Clinisys ICE ? ? Patient and clinical information systems TPP SystmOne ? ? Workflow efficiency systems No system installed ? ? ? Business support tools CDW ? ? ? Patient and clinical information systems Idox Lilie ? ? Business support tools No system installed ? ? ? Workflow efficiency systems No system installed ? ? ? Trust Integration Engine(s) ? ? ? ? Please note: In relation to cyber security, we are asking for the name of your main cyber security provider. We do not need to know the software or sub-contractors used. Clarification on 'N/A' Responses: • Please enter 'No System Installed' if your trust does not have such system. • Please enter ‘No system needed’ if your trust does not have a department or service which requires such a system. Clarification on Contract expiry date: • If the contract is expiring in the next 6 months, please state if the trust plans to renew, re-procure or take any other action. • If the contact is on a rolling basis, Please enter ‘Rolling’. Additionally, could you please fill in the missing product names and revised contract expiry dates? Regards,

FOI Response

Freedom of Information Request – Ref: FOI 532-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Provide information about several systems and services in use by the Trust.

Our response:

Technologies Supplier Software/System  Contract Ending Date Revised expiry date
Remote consultation system provider NHS England Attend Anywhere 31 March 2026 31 March 2027
Barcode and scanning technology system provider No system installed N/A N/A N/A
Payroll system IBM ESR No expiry N/A
Electronic patient record Software of Excellence SOEL Health November 2022 No longer used
Bed management system No system installed N/A N/A N/A
Financial management system ADVT Integra Centros 31 March 2030 N/A
Supply chain and inventory management system No system installed N/A N/A N/A
Theatre scheduling system No system installed N/A N/A N/A
Staff rostering system RLDATIX HealthRoster Optima 30 December 2029 N/A
Advice and guidance system provider No system installed N/A N/A N/A
Population health management system No system installed N/A N/A N/A
Cyber security services Gloucestershire Hospitals NHS Foundation Trust Cyber Service March 2026 Plan to renew
Maternity information system N/A N/A N/A N/A
HR/workforce management system IBM ESR No expiry N/A
Electronic prescribing and medicines administration Access UK Rio June 2031 N/A
Virtual ward and remote monitoring system provider No system installed N/A Externally Contracted N/A
Laboratory information management system (LIMS) Clinisys ICE Externally Contracted N/A
Electronic prescribing and medicines administration TPP SystmOne December 2031 N/A
Clinical decision support system No system installed N/A N/A N/A
Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc) CDW All July 2029 N/A
Electronic patient record Idox Lilie November 2028 N/A
Robotic process automation system No system installed N/A N/A N/A
Hospital pharmacy system No system installed N/A N/A N/A
Trust Integration Engine(s) No system installed N/A N/A N/A

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.