Freedom of Information Request – Ref: FOI 209-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked / Our Response:
| Technology Group | Supplier | Product | Updated Contract Ending Date | Contract Ending Date |
| Cyber security services | Gloucestershire Hospitals NHS Foundation Trust | Cyber Service | March 2029 | March 2029 |
| Cloud provider | Microsoft | Azure | June 2026 | June 2026 |
| Electronic document management system | Civica | EMDS | September 2023 | September 2023 |
| Electronic patient record | Idox | Lilie | November 2026 | November 2026 |
| Electronic patient record | Software of Excellence | SOEL Health | Not applicable – no longer used | Not applicable – no longer used |
| Staff rostering system | RLDATIX | HealthRoster Optima | December 2029 | December 2029 |
| Financial management system | ADVT | Integra Centros | 31 March 2030 | 31 March 2030 |
| Blood tracking | No system needed | |||
| Critical care systems | No system needed | |||
| Diagnostic reporting | No system needed | |||
| Mental Health Talking Therapy digital tools | Mayden | IAPTus | November 2028 | November 2028 |
| Patient communication system | No system needed | |||
| Pathology systems | No system needed | |||
| Pathology PACs | No system needed | |||
| Picture Archiving and Communication Systems | No system needed | |||
| Radiology Information Systems | No system needed | |||
| AI workflow assistants | No system installed | |||
| Business Intelligence tools | Microsoft | SQL | SA / Annual | SA / Annual |
| EXASOL | Esxsol | Renew / Annual | Renew / Annual | |
| NCS/SALESFORCE | Tableau | Renew / Annual | Renew / Annual | |
| Call handling automation systems | Maintel | Mitel | March 2029 | March 2029 |
| Patient care scheduling tools | No system needed |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

