Gloucestershire Health and Care- NHS Trust logo
with you, for you
Responses > Systems and Contracts – IT

Freedom of Information request Systems and Contracts – IT

Response published: 4 November 2025

FOI Request

I am writing to request information under the Freedom of Information Act 2000. Please could you confirm whether your organisation, Gloucestershire Health and Care NHS Trust, currently holds a contract or agreement with S12 Solutions Ltd or Vital Hub UK for any services or systems provided by the company relating to S12 or Mental Health Act administration, or has written plans to enter into one. If such a contract or plans exists, please provide the following details: 1. Confirmation of contract - does your organisation currently have a contract, licence, agreement or any other commercial relationship with S12 Solutions Ltd or Vital Hub UK? 2. Procurement details - how was the contract/s procured (e.g. open tender, framework agreement, direct award under a waiver etc)? 3. Contract duration - what is the start and end date of the current contract/s? 4. Renewal or extension plans - are there any recorded plans to procure, renew, extend, or retender the contract? If so, please provide details of any proposed procurement timeline, including expiry or re-tender dates if known. 5. Services provided - what specific services or systems are included under the contract/s? 6. Current provision of services - what are the most recently recorded realised benefits of any services you have in place, and what is the most recently recorded level of uptake across professional groups? 7. Contract value - what was the total contract value at point of award and what is the current total contract value, including any variations, extensions or changes since the original award? 8. If the contract has previously been extended can you confirm the procurement process that was administered. If the contract was renewed by direct award without evaluating other options and pricing through a competitive process please outline the rationale for doing so in the context of the new UK Procurement Act 2023 . 9. If you are an ICB and do not hold a contract but have written information about such a contract held by one of the bodies you commission, please provide details as such. If any part of this request exceeds the appropriate cost limit, please advise how it could be refined. If any information is exempt from disclosure, please cite the relevant exemption and explain why it applies. Thank you for your time and assistance.

FOI Response

Freedom of Information Request – Ref: FOI 276-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Confirmation of contract – does your organisation currently have a contract, licence, agreement or any other commercial relationship with S12 Solutions Ltd or Vital Hub UK?

Our response:

No

You asked:

2. Procurement details – how was the contract/s procured (e.g. open tender, framework agreement, direct award under a waiver etc)?

Our response:

Not applicable

You asked:

3. Contract duration – what is the start and end date of the current contract/s?

Our response:

Not applicable

You asked:

4. Renewal or extension plans – are there any recorded plans to procure, renew, extend, or retender the contract? If so, please provide details of any proposed procurement timeline, including expiry or re-tender dates if known.

Our response:

Not applicable

You asked:

5. Services provided – what specific services or systems are included under the contract/s?

Our response:

Not applicable

You asked:

6. Current provision of services – what are the most recently recorded realised benefits of any services you have in place, and what is the most recently recorded level of uptake across professional groups?

Our response:

Not applicable

You asked:

7. Contract value – what was the total contract value at point of award and what is the current total contract value, including any variations, extensions or changes since the original award?

Our response:

Not applicable

You asked:

8. If the contract has previously been extended can you confirm the procurement process that was administered. If the contract was renewed by direct award without evaluating other options and pricing through a competitive process please outline the rationale for doing so in the context of the new UK Procurement Act 2023.

Our response:

Not applicable

You asked:

9. If you are an ICB and do not hold a contract but have written information about such a contract held by one of the bodies you commission, please provide details as such.

Our response:

Not applicable

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.