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Responses > Servicing of Weighing Scales

Freedom of Information request Servicing of Weighing Scales

Response published: 17 June 2025

FOI Request

• The name of the supplier/s who service your weighing devices (baby scales, chair scales, floor scales, column scales, patient transfer scales, bench scales for example) • How many weighing devices are covered by this contract? • What standard (or average) price per scale do you pay for servicing • The date that the servicing contract ends. • The value of total spend on weighing devices (split between patient weighing and other) excluding servicing in the last 3 calendar years split by year and the value of that spend by weighing device supplier in the last 3 calendar years split by year. • Do you have any weighing devices integrated directly or indirectly to an electronic patient records system (EPR)? • Which electronic patient records system do you use/plan to use? • If you haven’t done so already, do you intend to integrate weighing scales to an EPR in the next 12-24 months? • Do you use Welch Allen Vital signs monitors in the Trust, if so, how many and are any of these connected to weighing devices? • How many suppliers were invited to tender/were considered for your current contract • What was the decision criteria with regard to the current contract including any weighting

FOI Response

Freedom of Information Request – Ref: FOI 053-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. The name of the supplier/s who service your weighing devices (baby scales, chair scales, floor scales, column scales, patient transfer scales, bench scales for example)

Our response:

Seca

You asked:

2. How many weighing devices are covered by this contract?

Our response:

600 approximately

You asked:

3. What standard (or average) price per scale do you pay for servicing?

Our response:

£9.50 per scale

You asked:

4. The date that the servicing contract ends

Our response:

28th February 2026

You asked:

5. The value of total spend on weighing devices (split between patient weighing and other) excluding servicing in the last 3 calendar years split by year and the value of that spend by weighing device supplier in the last 3 calendar years split by year.

Our response:

Supplier Name Suppliers Item Reference 2022 2023 2024 Grand total
SECA LIMITED Accessories 6,011.58 5,801.01 6,424.17 18,236.76
Weighing Scales 25,580.10 37,099.46 13,867.59 76,547.15
SECA LIMITED Total 31,591.68 42,900.47 20,291.76 94,783.91
Grand Total 31,591.68 42,900.47 20,291.76 94,783.91

You asked:

6. Do you use Welch Allen Vital signs monitors in the Trust, if so, how many and are any of these connected to weighing devices?

Our response:

No

You asked:

7. How many suppliers were invited to tender/were considered for your current contract

Our response:

No other suppliers were invited or considered as only SECA can carry out verification activity on SECA products.

You asked:

8. What was the decision criteria with regard to the current contract including any weighting

Our response:

Office for Products Safety and Standards state that only the current supplier is approved to be able to carry out the verification activity on the products which we hold.

You asked:

9. Do you have any weighing devices integrated directly or indirectly to an electronic patient records system (EPR)?

Our response:

No

You asked:

10. Which electronic patient records system do you use/plan to use?

Our response:

SystmOne / RIO

You asked:

11. If you have not done so already, do you intend to integrate weighing scales to an EPR in the next 12-24 months?

Our response:

No

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.