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Responses > Provision of lone worker devices or apps

Freedom of Information request Provision of lone worker devices or apps

Response published: 11 March 2025

FOI Request

How many of your employees are defined as lone workers or high-risk staff? • Who is your current provider of lone worker devices/apps? • How did you procure the service (e.g. tender, direct award, framework)? • If framework, which framework did you procure through (GCloud, NHS Framework or other)? • How many devices/apps do you currently pay for? • How much are you paying per device/app? • What is the end date for your current contract? What is the name and job title of the person or persons managing your lone worker devices/apps

FOI Response

Freedom of Information Request – Ref: FOI 366-2205

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. How many of your employees are defined as lone workers or high-risk staff?

Our response:

This number varies and is down to the respective team’s risk assessment process

You asked:

2. Who is your current provider of lone worker devices/apps?

Our response:

We use various devices and apps (Reliance protect, Skyguard, Hollieguard etc.)

You asked:

3. How did you procure the service (e.g., tender, direct award, framework)?

Our response:

NHS framework

You asked:

4. If framework, which framework did you procure through (GCloud, NHS Framework or other)?

Our response

NHS framework

You asked:

5. How many devices/apps do you currently pay for?

Our response:

66  devices

You asked:

6. How much are you paying per device/app?

Our response:

This information can be found on our website Freedom of Information > Glos Health & Care NHS Foundation Trust and is paid by individual teams

You asked:

7. What is the end date for your current contract?

Our response:

There are various contracts for multiple teams

You asked:

8. What is the name and job title of the person or persons managing your lone worker devices/apps

Our response:

The devices/apps are managed by various team leads from multiple teams

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.