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Responses > Procurement of cyber security services and software platforms

Freedom of Information request Procurement of cyber security services and software platforms

Response published: 2 July 2025

FOI Request

I am conducting a research project into how public sector organisations procure cyber security services and enterprise software platforms. As part of this, I would be grateful if you could provide the most recent contract information you hold for the following areas: 1. Standard Firewall (Network) Firewall services that protect the organisation’s network from unauthorised access and other internet security threats. 2. Anti-virus Software Application Programs designed to prevent, detect, and remove viruses, malware, trojans, adware, and related threats. 3. Microsoft Enterprise Agreement A volume licensing agreement that may include: • Microsoft 365 (Office, Exchange, SharePoint, Teams) • Windows Enterprise • Enterprise Mobility + Security (EMS) • Azure services (committed or pay-as-you-go) 4. Microsoft Power BI Or any alternative business intelligence platform used for data connectivity, dashboards, and reporting. ________________________________________ For each of the above areas, I kindly request the following: 1. Who is the existing supplier for this contract? 2. What is the annual spend for each contract? 3. What is the description of the services provided? 4. Primary brand (where applicable) 5. What is the start date of the contract? 6. What is the expiry date of the contract? 7. What is the total duration of the contract? 8. Who is the responsible contract officer?  • Please include at least their job title, and where possible, name, contact number, and direct email address 9. How many licences or users are included (where applicable)?

FOI Response

Freedom of Information Request – Ref: FOI 093-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

I am conducting a research project into how public sector organisations procure cyber security services and enterprise software platforms. As part of this, I would be grateful if you could provide the most recent contract information you hold for the following areas:

You asked:

Standard Firewall (Network)

Firewall services that protect the organisation’s network from unauthorised access and other internet security threats.

1. Who is the existing supplier for this contract?

2. What is the annual spend for each contract?

3. What is the description of the services provided?

4. Primary brand (where applicable)

5. What is the start date of the contract?

6. What is the expiry date of the contract?

7. What is the total duration of the contract?

8. Who is the responsible contract officer? Please include at least their job title, and where possible, name, contact number, and direct email address

9. How many licences or users are included (where applicable)?

Our response to all the above questions:

The Trust does not hold the information requested. Please redirect your request to Gloucestershire Hospitals NHS Foundation Trust, at ghn-tr.foi@nhs.net

You asked:

Anti-virus Software Application

Programs designed to prevent, detect, and remove viruses, malware, trojans, adware, and related threats.

1. Who is the existing supplier for this contract?

Our response:

Bytes Software Service Limited

You asked:

2. What is the annual spend for each contract?

Our response:

£757,500.16

You asked:

3. What is the description of the services provided?

Our response:

Supply of Microsoft Licenses

You asked:

4. Primary brand (where applicable)

Our response:

Microsoft

You asked:

5. What is the start date of the contract?

Our response:

01/06/2023

You asked:

6. What is the expiry date of the contract?

Our response:

31/05/2026

You asked:

7. What is the total duration of the contract?

Our response:

36 Months

You asked:

8. Who is the responsible contract officer? Please include at least their job title, and where possible, name, contact number, and direct email address

Head of IT Operations

You asked:

9. How many licences or users are included (where applicable)?

Our response:

122,729

You asked:

Microsoft Enterprise Agreement 

A volume licensing agreement that may include:

  • Microsoft 365 (Office, Exchange, SharePoint, Teams)
  • Windows Enterprise
  • Enterprise Mobility + Security (EMS)
  • Azure services (committed or pay-as-you-go)

1. Who is the existing supplier for this contract?

Our response:

Bytes Software Service Limited

You asked:

2. What is the annual spend for each contract?

Our response:

£757,500.16

You asked:

3. What is the description of the services provided?

Our response:

Supply of Microsoft Licenses

You asked:

4. Primary brand (where applicable)

Our response:

Microsoft

You asked:

5. What is the start date of the contract?

Our response:

01/06/2023

You asked:

6. What is the expiry date of the contract?

Our response:

31/05/2026

You asked:

7. What is the total duration of the contract?

Our response:

36 Months

You asked:

8. Who is the responsible contract officer? Please include at least their job title, and where possible, name, contact number, and direct email address

Head of IT Operations

You asked:

9. How many licences or users are included (where applicable)?

Our response:

122,729

Microsoft Power BI

Or any alternative business intelligence platform used for data connectivity, dashboards, and reporting.

1. Who is the existing supplier for this contract?

Our response:

Bytes Software Service Limited

You asked:

2. What is the annual spend for each contract?

Our response:

£757,500.16

You asked:

3. What is the description of the services provided?

Our response:

Supply of Microsoft Licenses

You asked:

4. Primary brand (where applicable)

Our response:

Microsoft

You asked:

5. What is the start date of the contract?

Our response:

01/06/2023

You asked:

6. What is the expiry date of the contract?

Our response:

31/05/2026

You asked:

7. What is the total duration of the contract?

Our response:

36 Months

You asked:

8. Who is the responsible contract officer? Please include at least their job title, and where possible, name, contact number, and direct email address

Head of IT Operations

You asked:

9. How many licences or users are included (where applicable)?

Our response:

122,729

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.