Freedom of Information Request – Ref: FOI 288-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
Print Room
1. Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
Our response:
No
You asked:
External Print
2. Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)?
Our response:
Yes,
You asked:
3. Name of incumbent supplier/s?
Our response:
Colour Connection
You asked:
4. If this arrangement provided under contract, please advise start / end date and length of any option to extend?
Our response:
Start date: TBC
End date: TBC
Option to extend: TBC
You asked:
5. Was this contract awarded through a framework? If yes, which one used?
Our response:
TBC
You asked:
6. Alternatively, was this awarded through a DPS arrangement?
Our response:
TBC
You asked:
7. Annual spend (ex VAT) for this service over the past 12 months?
Our response:
01 November 2024 to 31 October 2025 – £110,833.00
You asked:
Mail Room (Inbound and/or Outbound)
8. Do you have your own in-house Mail Room operation?
Our response:
No
You asked:
Medical records / Digital Forms / Storage
9. Have you yet to start, partly started or completed scanning your medical records?
Our response:
Nearly complete
You asked:
10. If started or completed, was this handled in-house or by an external company? If yes, please name the supplier
Our response:
In-house and external company – GBS
You asked:
11. Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)?
Our response:
No
You asked:
12. If you are not using a PiP approach, do you scan your end of episode material?
Our response:
Yes
You asked:
13. Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier
Our response:
External company, Crown Records Management and Iron Mountain.
You asked:
14. Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows?
Our response:
Yes, we use Trac which has data flows to and from Trac and ESR.
You asked:
15. Who at the Trust is responsible for these arrangements?
Our response:
Gabby Robinson, Recruitment Business Partner (Head of Service)
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.