Freedom of Information Request – Ref: FOI 282-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Who is the current provider of Payroll and Pension Services?
Our response:
Gloucestershire Shared Service, hosted by Gloucestershire Hospitals NHS Foundation Trust.
You asked:
2. Is the service provided in-house, outsourced, or through a combination of both?
Our response:
Outsourced.
You asked:
3. Does the current arrangement include both HR/payroll administration (HR data entry) and payroll processing (back-end payroll processing)?
Our response:
Yes.
You asked:
4. Please provide a brief description of the services included within the current payroll arrangement.
Our response:
Payroll processing and advice.
You asked:
5. When did the current contract/arrangement commence?
Our response:
Its part of a NHS partnership arrangement that has been in place for many years.
You asked:
6. When is the current contract/arrangement due to expire?
Our response:
Ongoing partnership between NHS organisations.
You asked:
7. What is average number of payslips produced each month?
Our response:
8217.
You asked:
8. What is the current annual contract value?
Our response:
To be confirmed.
You asked:
9. Does the organisation intend to re-tender the payroll service when the current contract expires?
Our response:
No.
You asked:
10. Which procurement framework would you expect the new provider to be?
Our response:
Not applicable
You asked:
11. Where will the tender document be published?
Our response:
Not applicable
You asked:
12. If available, please provide the procurement/contract reference number or a link to the original contract award/procurement notice.
Our response:
Not applicable.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.