Freedom of Information Request – Ref: FOI 174-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Supplier Information
a. What is the name of the current PLICS supplier?
Our response:
Civica.
You asked:
2. Contract Details
a. What is the contract start date?
Our response:
30 November 2021.
You asked:
b. What is the contract expiry date (including any extension options)?
Our response:
29 November 2026.
You asked:
c. What is the initial contract length (in years)?
Our response:
Three years.
You asked:
d. How many extensions are permitted, and what are their durations?
Our response:
Two years, final year of contract extension.
You asked:
e. What is the total contract value (TCV)?
Our response:
C.£70k
You asked:
3. Solution Type • Is the solution:
a. Fully hosted (cloud/SaaS)
Our response:
No.
You asked:
b. On-premise (locally deployed)
Our response:
Yes.
You asked:
c. Hybrid
Our response:
No.
You asked:
4. Procurement Route • Through which procurement route was the contract awarded:
a. Framework (please specify which framework)
Our response:
RM3821.
You asked:
b. Open tender
Our response:
Yes.
You asked:
c. Direct award
Our response:
No.
You asked:
5. Contact Details • Please provide contact details for the following individuals:
Our response:
Not applicable.
You asked:
a. The person responsible for signing off the PLICS contract
Our response:
Not applicable.
You asked:
b. The person responsible for the day-to-day management of the contract
Where possible, contact details to include:
i. Name
ii. Job Title
iii. Department
iv. Telephone number
v. Email address
Our response:
Procurement Shared Services – ghn-tr.procurement1mailbox@nhs.net
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.