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Responses > Patient Engagement Portal

Freedom of Information request Patient Engagement Portal

Response published: 8 May 2025

FOI Request

I am writing to you under the Freedom of Information Act to request answers to the following questions: 1. Has the trust implemented a Patient Engagement Portal (also known as a Patient Portal)? 2. If so, please provide the name of this solution, and the name of the company that supplied it. 3. When was this solution procured? 4. Does the trust have any plans in the near future to replace this solution?

FOI Response

Freedom of Information Request – Ref: FOI 017-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Has the trust implemented a Patient Engagement Portal (also known as a Patient Portal)?

Our response:

The Trust does not currently utilise a Patient Engagement Portal.

You asked:

2. If so, please provide the name of this solution, and the name of the company that supplied it.

Our response:

Not applicable.

You asked:

3. When was this solution procured?

Our response:

Not applicable.

You asked:

4. Does the trust have any plans in the near future to replace this solution?

Our response:

Not applicable.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.