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Health > Patient Bedside Entertainment Systems

Freedom of Information request Patient Bedside Entertainment Systems

Response published: 8 May 2026

FOI Request

Dear Freedom of Information Team, Please provide the following information under the Freedom of Information Act 2000 in relation to patient bedside entertainment and engagement systems within your Trust. Where possible, please provide the most recent available information. 1. Bed Capacity a) What is the total number of inpatient beds across the Trust? 2. Bedside Entertainment Provision a) How many inpatient beds are equipped with bedside entertainment systems? b) If possible, please indicate the approximate proportion of total beds this represents. 3. Provider Information a) Who is the current provider (or providers) of bedside entertainment services? b) If services vary by site or ward, please provide details where available. 4. Contract Details a) What is the start date of the current contract(s)? b) What is the end or renewal date of the contract(s)? c) If applicable, what is the total contract value or annual cost? 5. Patient Access via Personal Devices (BYOD) a) Does the Trust provide access to entertainment or digital services via patients’ personal devices? b) If yes, please briefly describe the services available. 6. Services Offered a) What services are provided through bedside systems (e.g. television, radio, internet access, patient education, communication tools)? b) Please indicate which of these are currently active. 7. Usage and Engagement a) Does the Trust collect usage or engagement data for these systems? b) If yes, please provide any available summary metrics (e.g. number of users, sessions, or usage rates). 8. Patient Feedback a) Does the Trust collect patient satisfaction or feedback relating to bedside entertainment systems? b) If yes, please provide any available summaries or key findings. 9. Support Model a) Is the bedside entertainment system supported internally or by an external provider? b) If externally supported, please confirm the provider responsible. If any part of this request exceeds cost limits, please provide the information up to the limit and advise how the request may be refined. If the information is already publicly available, please provide a link. Please provide the response in electronic format.

FOI Response

Freedom of Information Request – Ref: FOI 136-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Bed Capacity

a) What is the total number of inpatient beds across the Trust?

Our response:

333 (includes mental health rehabilitation units and learning disabilities units)

You asked:

2. Bedside Entertainment Provision

a) How many inpatient beds are equipped with bedside entertainment systems?

Our response:

Zero

You asked:

b) If possible, please indicate the approximate proportion of total beds this represents.

Our response:

Not applicable.

You asked:

3. Provider Information

a) Who is the current provider (or providers) of bedside entertainment services?
b) If services vary by site or ward, please provide details where available.

Our response:

Not applicable

You asked:

4. Contract Details

a) What is the start date of the current contract(s)?
b) What is the end or renewal date of the contract(s)?
c) If applicable, what is the total contract value or annual cost?

Our response:

Not applicable.

You asked:

5. Patient Access via Personal Devices (BYOD)

a) Does the Trust provide access to entertainment or digital services via patients’ personal devices?
b) If yes, please briefly describe the services available.

Our response:

No.

You asked:

6. Services Offered

a) What services are provided through bedside systems (e.g. television, radio, internet access, patient education, communication tools)?
b) Please indicate which of these are currently active.

Our response:

None.

You asked:

7. Usage and Engagement

a) Does the Trust collect usage or engagement data for these systems?
b) If yes, please provide any available summary metrics (e.g. number of users, sessions, or usage rates).

Our response:

Not applicable

You asked:

8. Patient Feedback

a) Does the Trust collect patient satisfaction or feedback relating to bedside entertainment systems?
b) If yes, please provide any available summaries or key findings.

Our response:

Not applicable.

You asked:

9. Support Model

a) Is the bedside entertainment system supported internally or by an external provider?
b) If externally supported, please confirm the provider responsible.

Our response:

Not applicable.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.