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312-2022

We write to you on behalf of the Academic Collaborative for Equality & Inclusivity in Surgery ACEIS. UK. We are a newly formed independent think tank that is performing a deep dive into workforce inequalities faced by both gender and race in surgery.

Our first project is looking into the ENT profession across the four nations of the NHS. It will then be our intention to then look at other surgical disciplines over time.

Please accept our freedom of information request that is attached to this email. We would be grateful if you can sanction our request which requires limited anonymised data. We would of course be happy to work with your ESR team to advise on the data sets if required.

310-2022

Public

I would like to submit an FOI regarding the economic costs of Hypertension. Specifically stroke related and heart-attack related hypertension.
Please could I have the total cost of managing hypertension for 2021 and 2022 for the year 2022 up to and including the 31st August 2022..
Please could the results be grouped:
1. annually,
2. By stroke related Hypertension per patient. Please split this by direct and indirect social. costs.
3. By Heart attack related hypertension per patient. Please split this by direct and indirect social. costs.
Managing hypertension would include: preventing, screening and treating costs associated with hypertension.
If providing costs ‘per patient’ is not possible, please feel free to use ‘costs per episode’ instead.

236-2122

Public

Sent: 23 September 2021 15:51
Subject: FOI request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hi, Please can you tell me how many cases of hospital-acquired Covid-19 the Trust has had since 1st March 2020 to the present day. Please break this down by probable and definite nosocomial infections if this data is available.
Please also give me the number of deaths from hospital acquired Covid-19 infections probable and definite cases.. If you are able, in each case, please can you tell me if you informed the patient’s relative that it was a hospital acquired infection.
Thank you,

235-2122

Public

Sent: 19 October 2021 10:03
To: Freedom of Information
Subject: Re: Automatic reply: Freedom of Information Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Hi -,
Thank you for your clarification request. Please see my response below:
The patients pathway ie. through their visit, but also through care pathways I hope this has helped.
Kind regards
On Mon, Oct 18, 2021 at 4:27 PM Freedom of Information wrote:
————————-Sirs
Freedom of Information Request – Ref: FOI 235-2122
Thank you for your recent Freedom of Information request. In order to respond to your request our information teams are seeking the below clarification:
What IT solution does the trust use for PT pathway management? – What does this mean please?
Would you be able to provide clarification around the information you are expecting the response to include for this question?
Kind Regards,
Legal Services Officer Legal Services. Gloucestershire Health and Care NHS Foundation Trust
Address: Edward Jenner Court, Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW
Sent: 23 September 2021 09:41
To: Freedom of Information
Subject: Re: Automatic reply: Freedom of Information Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
—————–
Under the Freedom of Information Act, can you please provide the following information. If no IT solution is used for a specific process, please confirm if this process is paper-based or managed on a spreadsheet.
1. What IT solution does the trust use to visualise inpatient status? e.g. at which point they are on their patient journey
2. What IT solution does the trust use to manage bed occupancy?
3. What IT solution does the trust use to manage demand and capacity for:
1. Unplanned care
2. Planned/Elective care
4. What IT solution does the trust use for real-time ward and bed management?
5. What IT solution does the trust use for PT pathway management?
6. What IT solution does the trust use for Discharge Planning?
7. What IT solution does the trust use to provide Multi-Disciplinary Team views?
8. What IT solution does the trust use to manage patients from outside the region?
9. Does the trust use a single Dashboard/CommandCentre solution to manage patient placement?
1. If so, what is the name of the solution?
10. What IT solution does the trust use for Clinical Noting?
11. What IT solution does the trust use for Handovers?
12. What IT solution does the trust use for recurring task management?
13. What IT solution does the trust use for domestic services?
14. What/Which IT solutions does the trust use for task list management?
15. What IT solution does the trust use for referral, leave and bed management?
16. What IT solution does the trust use for Community team planning?
17. Does the trust provide data to, and can access a regional command centre/dashboard?
18. Does the trust have the ability to share and receive input from neighbouring Community trusts and Social services?
19. Which provider, if any, does the trust use for Hospital@Home services? e.g. repatriation of patients to their home
Kind regards,
On Wed, Sep 22, 2021 at 10:54 AM Freedom of Information wrote:
Good morning,
Thank you for your email.
We don’t appear to have an FOI Request from yourself. Are you able to send this through again please so we can process?
Kind regards,
– —
Legal Services Officer Legal Services. Gloucestershire Health and Care NHS Foundation Trust
Address: Edward Jenner Court, Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW
Telephone: 0300 421 8357 — Website: www.ghc.nhs.uk
From: Sarah Ford [mailto:sarah.ford1218@gmail.com] Sent: 15 September 2021 14:23
To: Freedom of Information
Subject: Re: Automatic reply: Freedom of Information Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Afternoon, Making reference to the Freedom of Information Request that was sent on the 22nd of July 2021. Of course I completely understand that there will be a continued delay, but I wondered if you’re able to provide a rough estimate on when this might be completed please? Kind Regards,
Sarah On Thu, Jul 22, 2021 at 11:38 AM Freedom of Information wrote:
Thank you for your Freedom of Information request. In these current unprecedented times and additional demand on our staff in our response to Covid-19 we will endeavour to reply to your FOI within the allocated time however there maybe a delay and we will inform you of the new reply date as soon as possible. We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able. Thank you for your understanding.
Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office and you can contact them at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel 0303 123 1113, fax 01625 524 510 or visit web site www.ico.org.uk Need Help Now?
If your enquiry is urgent and relates to the care and treatment of you, a family member, relative or friend, then please take action as follows:
Please contact your health care professional or team without delay, if you are receiving care or treatment from the Trust.
Speak with your GP or Out of Hours GP 111., if you are not receiving treatment from the Trust.
If you are experiencing feelings of distress or despair, you can contact The Samaritans, 24 hours a day, 7 days a week by calling 116 123 UK.. You can also visit http://www.samaritans.org
If you need an emergency service such as an ambulance, please dial 999.
If you have any queries or concerns in the meantime, please do not hesitate to contact me. We would like to take this opportunity to thank you for your interest in Gloucestershire Health & Care NHS Foundation Trust.

210-2122

Public

Sent: 26 August 2021 15:23
To: Freedom of Information
Subject: Freedom of Information request – Medical Appraisal & Revalidation Software Supply
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-Gloucestershire Health and Care NHS Foundation Trust,
I am writing to make a request under the Freedom of Information Act in relation to medical appraisals for revalidation; as well as 360 degree multi-source feedback [MSF] at your organisation, including information relating to your use of medical revalidation software and third-party suppliers.
1. Does the organisation use an external supplier to supply software for the management of annual appraisals, revalidation and 360 degree multi-source feedback?
2. If so, which supplier does the organisation use for:
a. Medic Appraisals and Revalidation?
b. 360 degree multi-source feedback?
3. What was the annual cost to the third party in 20/21 for:
a. Medic Appraisals and Revalidation?
b. 360 degree multi-source feedback?
4. Please can you provide the contract start and end date for:
a. Medic Appraisals and Revalidation?
b. 360 degree multi-source feedback?
5. When will the organisation commence the start of the next Tender requirement for:
a. Medic Appraisals and Revalidation?
b. 360 degree multi-source feedback?
6. Did the organisation procure the supplier via a framework? If so, which framework?
a. Medic Appraisals and Revalidation?
b. 360 degree multi-source feedback?
7. Does the organisation use internal or external Appraisers for Annual Appraisal?
——————————————————————-
Please use this email address for all replies to this request:
request-785615-abf49442@whatdotheyknow.com
Is freedomofinformation@glos-care.nhs.uk the wrong address for Freedom of Information requests to Gloucestershire Health and Care NHS Foundation Trust? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_request/new?bodyequalsghc
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Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation’s

215-2022

NHS

1. Who is the head of procurement responsible for approving agency usage for Sterile Services at Gloucestershire Health and Care NHS Foundation Trust?
2. Who is responsible for agency usage on and off framework. in the Sterile Services/Decontamination department at all hospitals associated with the Trust?
3. Please can you provide the contact number and email address for the managers. in questions 1 and 2.
4. Have you used off-framework agency staff between March 2021 – March 2022 in Sterile Services?
5. How much was your Off-Framework agency spend for Sterile Services between August 2021 and August 2022?
6. Do you currently outsource your Sterile Services/Decontamination department, if yes, who do you outsource it to?

177-2022

Public

Hello,
I am writing to you under the Freedom of Information Act 2000 to request the following information:
1. The name of the trust’s Electronic Patient Record EPR. solution, if you have one.
2. The name of the trust’s Patient Portal solution, if you have one.
3. The name of the trust’s Clinical Portal solution, if you have one.
4. The name of your Trust Integration Engine.
5. The name of the trust’s Healthcare Information Exchange HIE. platform, if you have one.
6. Please confirm if the trust uses any digital solutions that support Multidisciplinary Teams MDTs., if so, which ones?

169-2022

Public

I am writing to you on behalf of the Health Service Journal HSJ..
I am submitting a request for information held by the trust under the Freedom of Information Act.
Please could you provide us with following details :
1. Total spend on legal services in 2019/20, 2020/21 and 2021/22
2. The names of the law firms you bought services from over that period
3. A breakdown of the total spend by fees and settlement payments
4. The means of procurement – e.g. a direct award, competitive tender, framework including which framework you used., etc.

156-2122

Public

Sent: 29 June 2021 15:51
To: Freedom of Information
Subject: Freedom of information request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
—————–,
I am writing to make a freedom of information request. Please can you provide answers to the 3 questions below?
FOI request questions:
1. Is your NHS organisation currently using any software/apps that include artificial intelligence AI.? If answer to Q1 is yes:
2. Please provide a list of any AI-based software that is currently in use within your organisation. Please include the brand name of the software and the name of the company that sells it. 3. For each of the AI-based software products currently in use, please state whether: a. it is only being used within the context of a research study or pilot project OR
b. is has been purchased/commissioned by your organisation for routine use.
Please send your response to me by email to h.unsworth@liverpool.ac.uk Additional information that might be helpful: To help you to identify whether any AI-based software is in use in your organisation, here are some definitions and examples please note this is not a comprehensive list.:
• AI is sometimes also described as ‘machine learning’, ‘data-driven’ or ‘advanced algorithms’.
• Common examples of where AI is currently in use include: o Medical image processing software, such as:  For chest/cardiac CT scans: examples include HeartFlow company name HeartFlow., Veye Chest Aidence., icolung icometrix., EchoGo Ultromics.
 For brain CT scans: examples include Aidoc: head Aidoc., e-CTA and e-ASPECTS Brainomix., Icobrain Icometrix., and qER Qure., Veolity MeVis., and RapidAI iSchemaView, Inc.
 For mammography: Transpara Mammography and Transpara DBT ScreenPoint Medical., HealthMammo Software Zebra Medical Vision., and ProFound AI for 2D Mammography, Mia Kheiron. and ProFound AI for DBT iCAD.
 Retinal imaging, such as Automated diabetic retinal image analysis software Optos PLC.
o Radiotherapy planning, such as DLCExpert Mirada Medical Ltd.
o In primary care, such as Babylon/GP At hand, or RITA: Referral Intelligence and Triage Automation Deloitte.
o Symptom checker apps/software such as C The Signs C The Signs.
o Mobile cardiac monitoring such as Zio-Service iRhythm Technologies Ltd.
o Appointment scheduling/efficiency systems such as DrDoctor ICNH Ltd.
Background:
I am a student at the University of Liverpool, studying for an MSc in data science and artificial intelligence. My dissertation will be on how artificial intelligence AI. is used in the NHS. As part of this I am asking NHS providers whether they are currently using any AI-based software, to get a picture of the uptake of these new technologies in the NHS. The information you provide will be included in my MSc dissertation and could potentially be included in academic publications. I know that this is a very difficult time for the NHS and so I am very grateful for the time taken to complete this request. I am aware that it may take longer than the stated 20 working days to respond, any responses will be very helpful to me, regardless of how long it takes.
Many thanks,

106-2022

Public

Subject: FOI 106-2022 – Response needed by 03/06/2022
FOI Email 1
EMAIL 1 | FOI 106-2022| FOR RESPONSE | Freedom of Information Request
FREEDOM OF INFORMATION REQUEST
REFERENCE: 106-2022 Good afternoon both, Please see attached – is this something you can help with at all please?
I would be grateful if you could kindly arrange for this information to be provided to me as soon as possible or no later than the 3rd June 2022. If the information in the freedom of information request is commercially sensitive then please note the same on the response.
FOI Request – Information requested:
*please see attached* If you are not the correct person to respond to part/all of the request, I would be grateful if you could let me know as soon as possible, and suggest who I need to send it to or forward it onto the person in question and copy me in.
The Freedom of Information Act 2000 states that the respondent has 20 working days to reply to the query and if it takes longer than 20 working days to collate the information, the responder can ask the requester to grant discretionary extension of time up to a maximum of further 20 working days. Please let me know if it is likely that you will be unable to provide the relevant information to me by the above deadline.
The act also allows the respondent to reject or charge the requester for the request if it would take 18 or more working hours to deal with the request e.g. locating, retrieving, extracting the information. which would cost the respondent at least £450 charging at £25 per hour.. If you could please let me know whether or not it may take 18 or more working hours to provide the information, so that I am able to send a fee note to the requester, as appropriate.
Kind regards,
– —
Legal Services Officer Legal Services. Gloucestershire Health and Care NHS Foundation Trust
Address: Edward Jenner Court, Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW
Telephone: 0300 421 8357 — Website: www.ghc.nhs.uk

092-2022

Public

I am writing a request for information to you under the FOI Act. Please may you respond to the below questions within the 20 working day window:
Does your organisation currently use Robotic Process Automation RPA./Intelligent Automation technology?
If no:
Are you intending on exploring the possible implementation of RPA technology in 22/23?
Who would be the best point of contact within the organisation to discuss Robotic Process Automation with, and what are their contact details?
Which EPR does your organisation use?
Which PAS does your organisation use?
Which patient communication appointment management tool. does your trust use? If yes:
Which RPA technology provider does your organisation currently use?
Who is the project managing the RPA programme within your Trust, and what are their contact details?
How many licenses are in place under your current contract? What is the current annual spend with your supplier for RPA – split between licence costs and professional services?
How many processes have you got live?
What is the contract start date?
What is the contract end date?
Which EPR does your organisation use?
Which PAS does your organisation use?
Which patient communication appointment management tool. does your trust use?

087-2122

Public

FOI Request – Information requested:
1. Please provide on an all-specialties basis, for the end of February 2021. your aggregate 52+ weeks incomplete pathways RTT data, broken down into weekly time bands: >52-53 weeks, >53-54 weeks, >54-55 weeks, and so on, up to the weekly time band containing the longest-waiting patient.
The published RTT incomplete pathways data separately identifies patients with a decision to admit, again broken down into weekly time bands, in the “Provider with DTA” worksheet of the published spreadsheets referred to above. Trusts have in recent months coded these patients by clinical priority P1-P6., based on the guide published by the Federation of Surgical Specialty Associations. However the published RTT data is not broken down by clinical priority, nor do the time bands reflect the time since decision to admit.
The clinical priority categories are:
• Priority 1 operation needed within 72 hours.
• Priority 2 surgery which can be deferred for up to four weeks.
• Priority 3 surgery which can be delayed for up to three months.
• Priority 4 surgery which can be delayed for more than three months.
• Priority 5 patients who have requested to remain on the waiting list but to defer treatment because of their concerns about covid-19.
• Priority 6 Patients who have been offered treatment but have declined to accept for non-Covid reasons, but still wish to remain on the waiting list.
• Or the patient may not have been assigned a priority.
2. Please provide on an all-specialties basis, for the end of February 2021. your aggregate waiting times for incomplete pathways with a decision to admit for treatment, broken down by priority code, and also broken down by the time waited since decision to admit NOT the time since referral. in weekly time bands: 0-1 weeks, >1-2 weeks, >2-3 weeks, >3-4 weeks, and so on, up to the weekly time band containing the patient who has waited longest since decision to admit. Trusts have also started coding patients who do not have a decision to admit, using the same clinical priority categories.
3. Please provide on an all-specialties basis, for the end of February 2021. your aggregate waiting times for incomplete pathways without a decision to admit for treatment, broken down by priority code, and also broken down by the time waited since referral in weekly time bands: 0-1 weeks, >1-2 weeks, >2-3 weeks, >3-4 weeks, and so on, up to the weekly time band containing the patient who has waited longest. If data for the end of February 2021 is no longer available, then more recent data may be provided instead, in which case please advise the census date you have used.
If you are not the correct person to respond to part/all of the request, I would be grateful if you could let me know as soon as possible, and suggest who I need to send it to or forward it onto the person in question and copy me in.
The Freedom of Information Act 2000 states that the respondent has 20 working days to reply to the query and if it takes longer than 20 working days to collate the information, the responder can ask the requester to grant discretionary extension of time up to a maximum of further 20 working days. Please let me know if it is likely that you will be unable to provide the relevant information to me by the above deadline.
The act also allows the respondent to reject or charge the requester for the request if it would take 18 or more working hours to deal with the request e.g. locating, retrieving, extracting the information. which would cost the respondent at least £450 charging at £25 per hour.. If you could please let me know whether or not it may take 18 or more working hours to provide the information, so that I am able to send a fee note to the requester, as appropriate.

015-2022

Public

Sent: 31 January 2022 07:46
To: Freedom of Information
Subject: Request This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Can I please be sent the complaint policy for the organisation to include any new timelines in response rate?

004-2022

Public

Subject: FOI Agency Usage
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Good Evening,
I am writing to you under the Freedom of Information Act 2000 to request the following information. Please may you provide me with:
1. Which off framework agencies have you used in the past 12 months?
2. How many Nursing and HCA Agency Shifts were there in total for the last 12 months?
3. How many Nursing and HCA shifts were sent to off framework agencies in the last 12 months?
4. How many Nursing and HCA shifts in total were required in the last 3 months?
5. How many Nursing and HCA shifts were sent to on all agencies in the last 3 months?
6. How many Nursing and HCA shifts were sent to off framework agencies in the last 3 months?
7. How many Nursing and HCA shifts were sent to Thornbury in the last 3 months?
8. Average cost per hour to all agencies for RMN’s and HCA’s?
9. Average cost per hour to off framework agencies for RMN’s and HCA’s?
10. How many Nursing and HCA shifts fulfilled where the worker is paid by the recruitment agency via Umbrella or Personal Service Company?
Please provide the information by responding to this email. This data has been requested to aid some work I am completing on a healthcare data analytics course.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.
If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.
If you have any queries please don’t hesitate to email me.
Thank you for your time and I look forward to your response.

262-2122

Public

Sent: 07 November 2021 15:24
To: Freedom of Information
Subject: FOI Request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
We are contacting you to ask for further information concerning your provision of health visiting services. Please ignore any previous request sent from info@risingstarsmentoring.org. This was sent accidentally.
As you may recall, Dr. Gabriella Conti, professor at the Department of Economics, University College London, and our team are working to evaluate the impact of health visiting on health outcomes in England. Since the start of the Covid-19 pandemic we have been concerned about the families and children that rely on health visitors for vital care and safeguarding. Our research on health visiting during the pandemic has already reached policy makers and chief nurses, was cited in the recent Westminster Hall Debate on maternal mental health led by Sarah Olney MP and was featured on a BBC radio programme and in news outlets such as the Guardian. You have already provided us with highly valuable information on your health visiting services during the first wave of COVID-19. We released our findings in a briefing note – do let us know if you would like us to share this with you. This has been shared widely and was well received by Andrea Leadsom’s Early years healthy development review team. Thank you for your helpful responses. We hope to continue improving awareness of the challenges faced by health visiting teams and raising health visiting up the policy agenda.
Our previous FOI requests asked about staff redeployment up to September, but the pandemic continued, with further waves of COVID-19. We are however further interested in studying the periods preceding the pandemic to properly compare outcomes and hence are seeking information on your health visiting teams for the preceding period. We are writing to you under the Freedom of Information Act 2000 to request the following information, for Gloucestershire County Council
Regarding your health visiting teams for Gloucestershire County Council on the 1st of February 2016, 2017, 2018 AND 2019:
1. How many FTE health visitors were employed in your health visiting teams? Both with and without caseload.. Please provide this information broken down by NHS pay band. 2. How many FTE clinical staff who are NOT coded as health visitors. were employed in your health visiting teams? Both with and without caseload.. Please provide this information broken down by NHS pay band.
We hope that the attached excel table makes clear exactly what we are requesting – please use this as a template. Regarding the questions above: – For your answers, please either use the NHS Digital definition of health visitor below or alternatively provide the definition that you are using in your answer.
Definitions: Definition used by NHS Digital re. Health visitors notes 28 and 29 from the nursing, midwifery and health visiting staff matrix of Occupation Code Manual.: 28. Please ensure to code the following as Health Visitors: * qualified nurses/midwives who also hold a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register working directly with children and families; * qualified and registered Health Visitors who perform specific activities such as providing breastfeeding advice to parents; * family nurses working within the Family Nurse Partnership Programme who are qualified and registered as Health Visitors; * Sure Start Children’s Centre qualified and registered named Health Visitors; * managers within a Health visiting team who hold a health visiting qualification and registration and are involved in clinical work or safeguarding.
29. Please ensure that the following employees are not coded as Health Visitors:
* any person working in a health visiting team who does not hold a qualification and registration as a Health Visitor;
* any person who holds a qualification and registration as a Health Visitor but is not employed in a role where this is a requirement;
* managers within a health visiting team who hold health visiting qualification and registration but are not involved in clinical work or safeguarding.
Please see below the general definition for ‘health visitor’ from the Occupation Code Manual:
Health Visitor: an employee who holds a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register and who occupies a post where such a qualification is a requirement. Not below Agenda for Change Band 6. Thank you again for your time and cooperation and we look forward to hearing from you in due course.

255-2122

Public

Sent: 01 November 2021 08:21
To: GHC Comms ; Freedom of Information
Subject: Communication via the website
I have a question about the trust Your details
I work for Sirona care and health. I wonder if you can help. We’re currently scoping what other NHS organisations are reporting around Patient EDI data and how it’s being presented.
What data, if any, do you report on internally in relation to patients e.g. Protected Characteristics
AIS /access needs
analysis of patients on waiting lists / referrals
intersectionality e.g. with diagnoses, postcode etc anything else?
We can then see whether we are currently recording similar data and how complete our data sets are if we are recording it.
Patient EDI data as we know is a complex area with challenges which we’re all navigating.

246-2122

Public

Sent: 20 October 2021 09:49
To: Freedom of Information
Subject: Freedom of Information request – Nursing Framework
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Gloucestershire Health and Care NHS Foundation Trust,
1. Which off framework agencies have you used in the past 12 months?
2. How many Nursing and HCA shifts were sent to off framework agencies in the last 3 months?
3. How many Nursing and HCA shifts were sent to Thornbury in the last 3 months?
4. Average cost per hour to off framework agencies for RMN’s and HCA’s?

245-2122

Public

Sent: 18 October 2021 10:45
To: Freedom of Information
Subject: FOI request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
—————–,
Can you please provide me with the information requested below.
1. How much did your Trust spend on chaplaincy or equivalent
non-Christian religious/pastoral support. pay and non-pay. funding in
the financial year 2018/19?
2. How much did your Trust spend on chaplaincy or equivalent
non-Christian religious/pastoral support. pay and non-pay. funding in
the financial year 2019/20?
3. How much did your Trust spend on chaplaincy or equivalent
non-Christian religious/pastoral support. pay and non-pay. funding in
the financial year 2020/21?
4. How many chaplains do you currently employ and if known. of which
faith/denomination?
Many thanks.

244-2122

Misc

Freedom of Information Request – Ref: FOI 244-2122
Thank you for your recent Freedom of Information request. Please find our response below.
Contact Centre/Call Centre Contracts Contracts and Costs associating to all/any systems used to manage Inbound Contact from Patients. i.e Call/Telephony Management Systems, Email Management Services/software, Help Desk Agents and Hotlines etc..
1. Do you have a call centre? No
2. If yes, how many call centre/support agents do you have?
3. What is your average cost per call annual.?
4. How many calls does your call centre receive annual.?
Inbound Network Services Contracts by “Inbound Network Services”, I am referring to Inbound Call, Telephony and Email Management Services, and any other inbound channels used by Patients to make contact..
Website Traffic Spend/Analysis even if hosted by an Agency.
Number of Visits per month Average. Who is the supplier/agency/internal stakeholder responsible for hosting/maintaining and managing the websites.? Does your organisation’s websites. have an on-site search bar?
– What Content Management System is your site-search connected to if so.?
– What is the Search Bar Utilisation? If known, % of Website visitors. – Who is the Supplier/Owner of the on-site search on your website?

224-2022

Student University

I am hoping you are able to provide me some information. I am an MSc paramedic science student at Nottingham Trent University, and I am undertaking a dissertation around childhood autism diagnosis and the links to adult mental health difficulties. As such, I am reaching out to a number of trusts to obtain some further information on what services are available and gather some information. If you are able to, please could you provide a response to the below questions?
• What service does child autism diagnosis and support fall under within this trust ie CAMHS, Learning Disability, Neurodevelopmental, etc.? • What are the wait times for children receiving an assessment from point of referral? • What is the time between children receiving a diagnosis and an EHCP in place, if applicable? • What service are children passed to when reaching the age of 18?

223-2022

Organisation

Thank you for receiving this and taking the time needed for it.

RE: Gloucestershire Health and Care NHS Foundation Trust

For your NHS Trusts. and for yourself if you have it. please could you provide the following information:
1. The current wait time for an undiagnosed child under the age of 18. to see a psychiatrist for ADHD after being referred from a GP on the NHS.
a. Please can you also provide the average wait time for each of the last five years, if doing so won’t push this request over the cost limit.
2. The current wait time for an undiagnosed adult to see a psychiatrist for ADHD after being referred from a GP on the NHS.
a. Please can you also provide the average wait time for each of the last five years, if doing so won’t push this request over the cost limit.
3. The number of children under the age of 18. with an ADHD diagnosis. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the last five years, if doing so won’t push this request over the cost limit.
4. The number of adults over the aged of 18 with an ADHD diagnosis. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the last five years, if doing so won’t push this request over the cost limit.
5. How many adult assessments were done in the last year. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
6. How many children assessments were done in the last year. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
7. In the last year how many adult ADHD assessment referrals have been rejected. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
8. In the last year how many children ADHD assessment referrals have been rejected. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
9. In the last year how many adults with an ADHD diagnosis had a death recorded as suicide. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
10. In the last year how many children with an ADHD diagnosis had a death recorded as suicide. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
11. In the last year how many adults on the waiting list for an ADHD diagnosis had a death recorded as suicide. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.
12. In the last year how many children on the waiting list for an ADHD diagnosis had a death recorded as suicide. Please provide the total and if available. a breakdown by gender.
a. Please can you also provide this same information for each of the prior five years, if doing so won’t push this request over the cost limit.

161-2022

Public

Subject: An FOI request: Treatment as usual in terms of the provision of physical activity opportunities
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I would be very grateful if you could possibly help me. We are undertaking project which aims to describe usual care in terms of current physical activity programmes that are offered to people with severe mental ill health SMI. in NHS Mental Health Trusts in England.
Provision of physical activity PA. programmes varies across the trusts and remains unknown to the wider community of interest. This variation in PA provision for people with SMI has, in some locations, hindered commissioning and evaluation of the programmes. Furthermore, there are no guidelines that specify the optimal PA provision/TAU for those with SMI. This is a further significant gap, given that provision of PA has the potential to reduce the burden on the NHS, communities and society as a whole. Our work/project will produce new knowledge that will be of value to policy makers, commissioners and providers who are involved in the current provision of PA for those with SMI. It is organised by researchers from Sheffield Hallam University, University of York, Northumbria University and King’s College London. It has been funded by the UKRI Policy Support Fund and it has been approved by the Northumbria University Research Ethics Committee. We would be very grateful if you could provide us with information about current physical activity programmes that offered to people with SMI in your Trust. The easiest way to provide this information is through filling out the questionnaire survey. It consists of 19 questions, and it will take approximately 20 minutes to complete. To participate, click on the link below:
https://york.qualtrics.com/jfe/form/SV_2bO1CFWTKZsFEYC
I’ve also attached the Word document version of the FOI request. Alternatively, if you would like to discuss with us the provision of PA opportunities for people with SMI during an online meeting or phone conversation, please let us know. I would be very grateful if you could let me know which options is the most convenient for you.
Please don’t hesitate to contact me if you have any questions. Many thanks and kind regards,

137-2022

Public

This is a request for information under the Freedom of Information Act 2000. Please can you provide the following information regarding charging non-UK citizens for abortion services, as per The National Health Service Charges to Overseas Visitors. Amendment. Regulations 2017.
Please note there are three parts to my request. 1. Between 23 October 2017 and 31 May 2022, how many overseas visitors have been charged for accessing abortion healthcare at your Trust
2. Between 23 October 2017 and 31 May 2022, what is the total sum raised by your Trust from payments from overseas visitors accessing abortion healthcare 3. Between 23 October 2017 and 31 May 2022, how many non-EEA citizens who do not have indefinite leave to remain have been charged for accessing abortion healthcare at your Trust
If answering all three questions takes my request over the cost limit, please can you respond to Questions 1 and 2 only. I would like to receive the information electronically. If you feel that a substantive response to this request is not possible within a reasonable time frame, or the request is too broad or too vague, I would be grateful if you could contact me, either by email or telephone 07723324240. and provide assistance as how I could refine the request. Many thanks.

136-2022

Commercial

To Whom it may concern,
Under the Freedom of Information Act 2000, I am writing to obtain the following details in relation to your use of couriers, taxis, and non-patient transport services:
1. The amount spent on courier/taxi/non-patient transport services in each of the following financial years:
• 2021-22
• 2020-21
• 2019-20
• 2018-19
• 2017-18

2. A breakdown of the amount spent on taxis and courier services by department for example pathology, pharmacy, sterile services, medical records etc. in each of the following financial years:
• 2021-22
• 2020-21
• 2019-20
• 2018-19
• 2017-18

3. A breakdown of the amount spent on taxis and courier services by reason for spend for equipment, specimens, medicine etc. in each of the following financial years:
• 2021-22
• 2020-21
• 2019-20
• 2018-19
• 2017-18

4. The name of your courier/taxi/non-patient transport services suppliers
5. The annual value of your courier/taxi/non-patient transport services suppliers’ contracts
6. The expiry dates of your courier/taxi/non-patient transport services suppliers’ contracts
7. The name of the frameworks. used to procure your courier/taxi/non-patient transport services suppliers’ contracts
8. The total cost of the courier/taxi/non-patient transport services that are not outsourced but are managed in-house
9. The number of staff employed in managing the in-house contracts
10. The number of vehicles either owned or leased to meet the in house courier requirements
11. The names. and emails. of the persons. responsible for the management of courier/taxi/non-patient transport services
12. The names. and emails. of the persons. responsible for the procurement of courier/taxi/non-patient transport services
Thanks and best Regards

We have just added e-motorbikes to our green fleet! Learn more here…

130-2022

Public

10 June 2022
To whom it may concern, I’m writing to you to obtain information under the Freedom of Information Act 2000. I wish to know the following: How much money has been spent by the Trust employing hospital security staff with an SIA licence over the last five years? Please break the costs down into a yearly budget. I am specifically asking for the amount spent on salaries for staff holding an SIA licence for the years below and the number of staff employed holding an SIA licence for each year. 2018
2019
2020
2021
2022 to date Please include the number of staff employed currently by your Trust who hold the SIA licence.
I would also like to find out how many assaults took place on NHS staff for each of the years above. I look forward to receiving the information within 20 working days.

104-2022

Public

Hope you are good + thank you for all you do …
Please answer the following questions as per the Freedom of information act …
Hope we have a good week
In love + solidarity
Wendy Micklewright
Please provide ECT information under the FOI act to the following questions: – 1.Please supply patient’s information ECT leaflet.
2.Please supply patient ECT consent form
3.Please supply any ECT reports/investigations
4.How many ECT in 2021? 5.What proportion of patients were men/women? 6.How old were they? 7.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.? 8.How many were receiving ECT for the first time? 9.How many patients consented to ECT? 10.How many ECT complaints were investigated outside the NHS and CCG? 11.How many patients died during or 1 month after ECT and what was the cause whether or not ECT was considered the cause.? 12.How many patients died within 6 months after ECT and what was the cause whether or not ECT was considered the cause.? 13.How many patients died by suicide within 6 months of receiving ECT whether or not ECT was considered the cause.? 14.How many patients have suffered complications during and after ECT and what were those complications? 15.Have there been any formal complaints from patients/relatives about ECT? 16.If so, what was their concerns? 17.How many patients report memory loss/loss of cognitive function?
18.What tests are used to assess memory loss/loss of cognitive function?
19.Have MRI or CT scans been used before and after ECT?
20.If so, what was the conclusion? 21.How does the Trust plan to prevent ECT in the future? Please provide SERIOUS INCIDENT information under the FOI act to the following questions: – 1.Please supply any serious incident reports/investigations?
2.How many SERIOUS INCIDENT REPORTS in 2021?
3.What proportion of patients were men/women?
4.How old were they?
5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.?
6.How many SERIOUS INCIDENT REPORTS were investigated outside the NHS and CCG?
7.How many patients died during or 1 month after SERIOUS INCIDENT REPORTS and what was the cause whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
8.How many patients died within 6 months after SERIOUS INCIDENT REPORTS and what was the cause whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
9.How many patients died by suicide within 6 months of receiving SERIOUS INCIDENT REPORTS whether or not SERIOUS INCIDENT REPORTS was considered the cause.?
10.How many patients have suffered complications during and after SERIOUS INCIDENT REPORTS and what were those complications?
11.Have there been any formal complaints from patients/relatives about SERIOUS INCIDENT REPORTS?
12.If so, what was their concerns?
13.How does the Trust plan to prevent SERIOUS INCIDENTS in the future?
Please provide restraints information under the FOI act to the following questions: –
1.Please supply any Restraints/investigations? 2.How many RESTRAINTS in 2021? 3.What proportion of patients were men/women?
4.How old were they? 5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.? 6.How many RESTRAINTS were investigated outside the NHS and CCG? 7.How many patients died during or 1 month after RESTRAINTS and what was the cause whether or not RESTRAINTS was considered the cause.? 8.How many patients died within 6 months after RESTRAINTS and what was the cause whether or not RESTRAINTS was considered the cause.? 9.How many patients died by suicide within 6 months of receiving RESTRAINTS whether or not RESTRAINTS was considered the cause.? 10.How many patients have suffered complications during and after RESTRAINTS and what were those complications? 11.Have there been any formal complaints from patients/relatives about RESTRAINTS? 12.If so, what was their concerns? 13.Are counts of forced injections available?
14.How does the Trust plan to reduce restraints in the future? Please provide SECLUSION information under the FOI act to the following questions: – 1.Please supply any SECLUSION reports/investigations 2.How many SECLUSIONS in 2021? 3.What proportion of patients were men/women? 4.How old were they? 5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.? 6.How many SECLUSIONS were investigated outside the NHS and CCG? 7.How many patients died during or 1 month after SECLUSION and what was the cause whether or not SECLUSION was considered the cause.?
8.How many patients died within 6 months after SECLUSION and what was the cause whether or not SECLUSION was considered the cause.?
9.How many patients died by suicide within 6 months of receiving SECLUSION whether or not SECLUSION was considered the cause.?
10.How many patients have suffered complications during and after SECLUSION and what were those complications?
11.Have there been any formal complaints from patients/relatives about SECLUSION?
12.If so, what was their concerns?
13.How does the Trust plan to reduce SECLUSIONS in the future? Please provide MEDICATION ERRORS information under the FOI act to the following questions: – 1.Please supply any MEDICATION ERRORS reports/investigations 2.How many MEDICATION ERRORS in 2021? 3.What proportion of patients were men/women? 4.How old were they? 5.What proportion of patients were classified people of the global majority or racialised communities POC / BAME.? 6.How many MEDICATION ERRORS were investigated outside the NHS and CCG? 7.How many patients died during or 1 month after MEDICATION ERRORS and what was the cause whether or not MEDICATION ERRORS was considered the cause.? 8.How many patients died within 6 months after MEDICATION ERRORS and what was the cause whether or not MEDICATION ERRORS was considered the cause.? 9.How many patients died by suicide within 6 months of receiving MEDICATION ERRORS whether or not MEDICATION ERRORS was considered the cause.? 10.How many patients have suffered complications during and after MEDICATION ERRORS and what were those complications?
11.Have there been any formal complaints from patients/relatives about MEDICATION ERRORS? 12.If so, what was their concerns? 13.How does the Trust plan to prevent MEDICATION ERRORS in the future?

167-2122

Public

Subject: Request for information – Learning Management System remote training.
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-officer,
Under the FOI act, could you provide me with the following information:
Does the Trust currently have a Learning Management System, or other forms of digital training delivery tools?
If so, what is the name of the product and vendor?
If not, do you currently provide remote learning/training?
If you currently have a digital learning platform in place, when does the contract end? if applicable.
Thank you for your time, and I look forward to your response.

105-2022

Public

Gloucestershire Health and Care NHS Foundation Trust,
Do you use any applications or tools to communicate with your patients digitally?
I am interested in all aspects of patient communication, but particularly:
– Pre- and post-operative communication
– eConsent
– Outpatients
– Emergency Care
– Patient engagement at home
– Patient satisfaction
Please advise of the individuals. name and/or job title. with responsibility for developing digital communications with patients.
Also, do you have performance targets for monitoring patient satisfaction?
If so, please advise of the individuals. name and/or job title. with responsibility for monitoring or reporting on these targets.

086-2122

Public

Sent: 15 April 2021 14:59
Subject: Freedom of Information request re under-18 therapy sessions
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
—————–
I am requesting the following information under the Freedom of Information Act.
Please note that questions 1, 2, 5, 6, 9 and 10 are for all sessions regardless of the form of delivery therefore including face-to-face, online, phone etc., whereas questions 3, 4, 7, 8, 11 and 12 are specifically for face-to-face sessions. 1. How many physiotherapy sessions did the Trust arrange or provide for under-18s in 2019/20, if possible broken down by month?
2. How many physiotherapy sessions did the Trust arrange or provide for under-18s in 2020/21, if possible broken down by month?
3. How many face-to-face physiotherapy sessions did the Trust arrange or provide for under-18s in 2019/20 annual total, not monthly.?
4. How many face-to-face physiotherapy sessions did the Trust arrange or provide for under-18s in 2020/21 annual total, not monthly.?
5. How many occupational therapy sessions did the Trust arrange or provide for under-18s in 2019/20, if possible broken down by month?
6. How many occupational therapy sessions did the Trust arrange or provide for under-18s in 2020/21, if possible broken down by month?
7. How many face-to-face occupational therapy sessions did the Trust arrange or provide for under-18s in 2019/20 annual total, not monthly.?
8. How many face-to-face occupational therapy sessions did the Trust arrange or provide for under-18s in 2020/21 annual total, not monthly.?
9. How many speech and language therapy sessions did the Trust arrange or provide for under-18s in 2019/20, if possible broken down by month?
10. How many speech and language therapy sessions did the Trust arrange or provide for under-18s in 2020/21, if possible broken down by month?
11. How many face-to-face speech and language therapy sessions did the Trust arrange or provide for under-18s in 2019/20 annual total, not monthly.?
12. How many face-to-face speech and language therapy sessions did the Trust arrange or provide for under-18s in 2020/21 annual total, not monthly.?
Please send the requested information in an editable Excel spreadsheet file – not a pdf or Word file or in the text of the email.

082-2122

Public

313-2022

Organisation

1. Please confirm the legal name of your organisation
2. Are you a foundation trust?
3. Are you a teaching hospital / teaching trust?
4. What is your NHS geographical location for example London, East, South West etc..
5. What is your current number of nursing staff?
6. What is your current vacancy FTE. for qualified nursing?
7. What is your current vacancy FTE. for unqualified nursing eg. Care support worker.
8. What was your total framework agency spend on qualified nursing for the last financial year?
9. What was your total framework agency usage hours. on qualified nursing for the last financial year?
10. What was your total framework agency spend on unqualified nursing for the last financial year?
11. What was your total framework agency usage hours. on unqualified nursing for the last financial year?
12. What was your total non-framework agency spend on qualified nursing for the last financial year?
13. What was your total non-framework agency usage hours. on qualified nursing for the last financial year?
14. What was your total non-framework agency spend on unqualified nursing for the last financial year?
15. What was your total non-framework agency usage hours. on unqualified nursing for the last financial year?
16. Who supplies your bank staff? In house or NHSP, Locums Nest etc..
17. In the last financial year did you recruit overseas nursing staff?
18. For overseas nursing staff do you do your own recruitment or use an agent?
19. How many nursing posts did you fill with overseas recruits in the last financial year?
20. Moving forward will your overseas recruitment be managed by the trust or via the ICS

301-2022

Public

Can you please provide answers to the following questions relating to Subject Access Requests SARs.?
1. How many SARs have been made to the council in the last 12 months?
2. How many SAR requests have gone over the allocated calendar month for responding?
3. How many staff deal with responses?
4. On average how many hours are spent dealing with a SAR?
5. Do you have any software to assist with SAR production?
6. Who has budget responsibility over the costs & resources required to respond to the SARs? Please provide
Name:
Title:
Direct Email:
Direct Phone Number:

286-2022

Public

Under the Freedom of Information Act, I would like to request the following information on the number of staff impacted by Long Covid working in your trust.

Could you state the number of staff members who were recorded to have had Long Covid while working for your trust at any time in the period between October 2021 – October 2022?

Could you state all leave of absences taken where Long Covid was cited as the cause between October 2021 – October 2022 and the length of time each absence lasted for.

Does your trust offer any specialised support for staff members living with Long Covid? If so could you please provide details of these services?

256-2022

Public

Please provide full details of all staff members who have administered injections of the covid 19 vaccination in Gloucestershire.
Please confirm that the regulations for legally required informed consent were followed and patients were informed of the following 1. The full list of ingredients.
MHRA have confirmed this has never
been published.
2. The full list of potential adverse effects up to and including death.
Pfizer list 9 pages of adverse effects.
3. The risk to patients if they choose not to take the experimental mRNA gene therapy. Confirm that the patients were told this is experimental.
Most importantly please provide a phone number for the NHS legal team. Not an email as they do not respond. We are looking to take civil action against members of our health organisations especially our directors of public health.
This will be done through civil court and will hold staff personally accountable for the professional negligence and wilfull blindness they have committed

252-2022

Public

Can you please forward me the organisation structure of your IT department and the names of the manager within it.

224-2122

Public

Subject: Trust spending on unlicensed medicine
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-NHS Trust, I would like to request the total spend on unlicensed medicine across your trust for the periods 2018,2019 and 2020. If possible could I have the data broken down into 1. imported medicines products approved outside the uk. 2. compounded/specials 3. drug shortages.
Please send this information in an email to drdebraainge@gmail.com.
All the best,

202-2122

Public

Sent: 18 August 2021 11:20
Subject: FOI 202-2122 – Response needed by 14/09/2021
FOI Email 1
EMAIL 1 | FOI 202-2122| FOR RESPONSE | Freedom of Information Request
FREEDOM OF INFORMATION REQUEST
REFERENCE: 202-2122 Good morning Would you be able to help with the below FOI request? Or could you please point me in the right direction as to who this should be sent to? Would it be best sent to the BI Team as the request relates to data? I would be grateful if you could kindly arrange for this information to be provided to me as soon as possible or no later than the 14th September 2021. If the information in the freedom of information request is commercially sensitive then please note the same on the response.
FOI Request – Information requested:
I am writing to request the following information under the Freedom of Information Act 2000:
1. How many patients on the cancer pathway started treatment within the 62 days and over 62 days, from urgent GP referral to starting treatment in each month of 2020 and 2021. 2. How many patients referred under the 2 weeks wait pathway were seen within 14 days in each month of 2020 and 2021.
3. How many patients started cancer treatment in each month of:
• 2019
• 2020
• 2021
If you are not the correct person to respond to part/all of the request, I would be grateful if you could let me know as soon as possible, and suggest who I need to send it to or forward it onto the person in question and copy me in.
The Freedom of Information Act 2000 states that the respondent has 20 working days to reply to the query and if it takes longer than 20 working days to collate the information, the responder can ask the requester to grant discretionary extension of time up to a maximum of further 20 working days. Please let me know if it is likely that you will be unable to provide the relevant information to me by the above deadline.
The act also allows the respondent to reject or charge the requester for the request if it would take 18 or more working hours to deal with the request e.g. locating, retrieving, extracting the information. which would cost the respondent at least £450 charging at £25 per hour.. If you could please let me know whether or not it may take 18 or more working hours to provide the information, so that I am able to send a fee note to the requester, as appropriate.

129-2022

Commercial

Good afternoon,
To whom this may concern,
Under the Freedom of Information Act FOIA. 2000, I am sending this written request in order to obtain the below information:
1. Which Recruitment/Staffing agencies supplied Nursing or HCA staff in the following periods:
EITHER Financial years 2019/2020
2020/2021
2021/2022
OR
Calendar year 2019
2020
2021
2. What was the value of Spend with each of the above agencies, for Nursing or HCA agency staff supply?
3. Which Recruitment/Staffing agencies supplied Nursing or Agency staff to you under a Framework Agreement?
4. What were the total hours/shifts and the relevant value of spend, for each of those Recruitment/Staffing agencies for the supply of Nursing or HCA agency staff, for the following periods:
EITHER Financial years 2019/2020
2020/2021
2021/2022
OR
Calendar year 2019
2020
2021
5. Which Recruitment/Staffing agencies supplied Nursing or Agency staff to you outside of any Framework Agreements “Off-Framework”.?
6. What were the total hours/shifts and the relevant value of spend for each of those Recruitment/Staffing agencies for the supply of Nursing or HCA agency staff, for the following periods:
EITHER Financial years 2019/2020
2020/2021
2021/2022
OR
Calendar year 2019
2020
2021
7. How many unfilled Nursing and HCA hours/shifts did the Trust have for the following periods?
EITHER Financial years 2019/2020
2020/2021
2021/2022
OR
Calendar year 2019
2020
2021
8. How many Substantive vacancies remained unfilled during the following periods?
EITHER Financial years 2019/2020
2020/2021
2021/2022
OR
Calendar year 2019
2020
2021
I am fully aware that, under the provisions of the section 102. of the 2000 Act, the estimated waiting time for a response from yourself is 20 working days from the receipt of this request. I also understand that some of the requests may be more accessible than others and I would appreciate if you could kindly disclose the information as soon as possible. If for any reasons my request is denied fully or partially, I would highly appreciate if you could provide a justification of your refusal to provide the information by referring to the specific exemptions of the Act. If you require any clarification from my side, please do not hesitate to let me know.
Please acknowledge receipt of this request, and I look forward to your response.

128-2022

Media

FOI team, Hope you are well. Please can I be provided with the figures for the number of people without a fixed abode who have been discharged from hospitals within your trust over the past five years. Please can you provide this data in the following way. • By annual year for each of the following years: 2018, 2019, 2020, 2021, and 2022 so far. • Please can you provide one figure for each year, taking in the total discharges from your NHS trust. Please can I also be provided with the figures for the number of people without a fixed abode who were readmitted within six months. Can you please provide this data in the same way as above. Any questions or clarifications do let me know.

107-2022

NHS

This is a request for information under the Freedom of Information Act.
This FOI request refers to a Local Care Record or Shared Care Record. This is defined as a way to electronically access patient data from outside your Trust e.g. from local GP surgeries, or other local hospitals/healthcare providers.. This includes software like a clinical portal or healthcare information exchange HIE., or a point-to-point interface. This does not include access to NHS spine summary care records.
1a. In what year was the first implementation of a Local Care Record/Shared Care Record in your Trust? 1b. Please specify the name and vendor software supplier. for this first Local Care Record/Shared Care Record implementation.
1c. What local providers did this Local Care Record/Shared Care Record include? For GPs please specify the regions.. For hospitals, please name the hospital. Many thanks for your help with this data, which is being used for academic purposes. Your time is much appreciated.

088-2122

Public

Sent: 17 April 2021 19:20
To: Freedom of Information
Subject: Freedom of Information request This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I am making a Freedom of Information request to your Trust . I would like to know: a. How many people are currently regarded as habitual / unreasonably persistent / vexatious complainants under your Trust’s Complaints policy?
b. How many have been regarded as habitual / unreasonably persistent / vexatious complainants under your complaints policy in the last five years?
and a copy of the protocol / policy on how your Trust deals with enquiries from Members of Parliament. Thank you.

084-2122

Public

Sent: 17 April 2021 18:26
To: Freedom of Information
Subject: FOI request
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I would like to put in a request of information. The questions are as follows:
Which Risk Management System do you use? Which version of the system are you currently using?
Have you received an upgrade in the last 18 months? Do you have a dedicated administrator for your risk management system ? By dedicated we mean more than 75% of their role is to administrate, maintain and develop the system
What is the AfC grade of the dedicated administrator person?

077-2122

Organisation

Sent: 07 April 2021 12:24
To: Freedom of Information
Subject: Requesting information on Electronic Document Management System
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
————————-Gloucestershire Hlth and Care NHS Foundation Trust,
In January 2019, the Government announced its new NHS Long Term Plan, and part of that plan requires all secondary healthcare providers to transition to digital records by 2023. We are now two years into the plan, and we would like to establish where your Trust is within the process. We would be grateful if you could respond to the questions below.
1. Have you already started digital conversion of your paper medical records? YES/NO
If YES, which outsource provider do you use?
1. a. Do you undertake any scanning in-house? YES/NO
2. If you have not yet started to digitise your medical records do you have a timescale for when you would like to start this project? Please advise one of the following. • Within 6 months • Within 12 months • Within 18 months • Within 24 months • Other please state estimated timescale.
• No plans
3. If you are planning a digital transformation project, how will you manage the procurement? • OJEU • Framework
• Other please advise which.
3. a. If the answer is Framework, which framework will you use? Please advise one of the following. • LPP • ESPO • SBS • H.T.E. • NOE CPC • Other please advise which.
4. Who has responsibility for digital transformation/medical records digitisation within the Trust? Please provide:
• Name
• Job title
• Contact details
5. Does the Trust have an EDMS Electronic Document Management System.? YES/NO
If YES:
• Which system is in use?
• When does the contract expire?
If NO, does the Trust have a plan to procure an EDMS? YES/NO
6. What are the timescales to procure an EDMS? Please advise one of the following.
• Within 6 months • Within 12 months • Within 18 months • Within 24 months • Other please state estimated timescale.
• No plans
7. Which EPR Electronic Patient Record. systems does the Trust use?
8. Does the Trust have the ability to deliver “Virtual Clinics”? YES/NO
Thank you for your assistance.

076-2122

Media

Sent: 07 April 2021 15:42
To: Freedom of Information
Subject: FOI housing support This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
I would like to request, under the freedom of information act, the following information for adult mental health services in Gloucestershire Health & Care NHS Foundation Trust.
1. The number of nurses or support workers who support patients regarding their housing while they are inpatient in a mental health unit. These could be housing officers, housing support workers, special housing nurses, or similar professions that are specialised in housing support.
2. The protocol for discharging homeless patients or patients who face homelessness after their discharge. Please provide a document with the discharge policy or, if there is no document, please state what the protocol is.
3. The number of nurses or support workers who support mental health patients regarding their housing while they are in the community. These could be housing officers, housing support workers, special housing nurses, or similar professions that are specialised in housing support.
If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.
If you have any queries, please don’t hesitate to contact me via email and I will be very happy to clarify what I am asking for and discuss the request. My details are outlined below.
Thank you for your time and I look forward to your response.

070-2122

Public

We are contacting you to ask for further information on how your health visiting services have been affected by the COVID-19 pandemic. As you may recall, Dr. Gabriella Conti, professor at the Department of Economics, University College London, and our team are working to evaluate the impact of health visiting on health outcomes in England. Since the start of the Covid-19 pandemic we have been concerned about the families and children that rely on health visitors for vital care and safeguarding. Our research on health visiting during the pandemic has already reached policy makers and chief nurses, was cited in the recent Westminster Hall Debate on maternal mental health led by Sarah Olney MP, and was featured on a BBC radio programme and in news outlets such as the Guardian. You have already provided us with highly valuable information on your health visiting services during the first wave of COVID-19. We released our findings in a briefing note – do let us know if you would like us to share this with you. This has been shared widely and was well received by Andrea Leadsom’s Early years healthy development review team. Thank you for your helpful responses. We hope to continue improving awareness of the challenges faced by health visiting teams and raising health visiting up the policy agenda.
Our first FOI request asked about staff redeployment up to September, but the pandemic continued, with further waves of COVID-19. We are, therefore, seeking information on your health visiting teams for the subsequent period. We are writing to you under the Freedom of Information Act 2000 to request the following information from Gloucestershire Health and Care NHS Foundation Trust. Regarding how Covid-19 has affected your health visiting teams for Gloucestershire County Council since September 2020: 1. Have you redeployed any health visiting staff between 1st September and 31st March? 2. If Q1 is yes, what was the start date of redeployment? The date on which the first staff member left their post for redeployment between 1st September and 31st March.. Please indicate in your response if redeployment was ongoing from before September. 3. If Q1 is yes, what was the end date of redeployment? The date on which the last staff member returned to their post from redeployment between 1st September and 31st March..
4. If Q1 is yes, what was the maximum number of full time equivalent FTE. health visitors both with and without caseload. that were redeployed because of COVID-19 between:
a. 1st September and 7th October[1] 2020? b. 8th October and 31st December 2020?
c. 1st January and 31st March 2021?
5. If Q1 is yes, what was the maximum number of FTE clinical staff working in health visiting teams who are NOT coded as health visitors. both with and without caseload. that were redeployed because of COVID-19 between: a. 1st September and 7th October 2020? b. 8th October and 31st December 2020?
c. 1st January and 31st March 2021?
Regarding your health visiting teams for Gloucestershire County Council on the 1st February 2021:
6. How many FTE health visitors were employed in your health visiting teams? Both with and without caseload.. Please provide this information broken down by NHS pay band. 7. How many FTE health visitors with caseload were employed in your health visiting teams? Please provide this information broken down by NHS pay band.
8. How many FTE clinical staff who are NOT coded as health visitors. were employed in your health visiting teams? Both with and without caseload.. Please provide this information broken down by NHS pay band.
9. How many FTE clinical staff who are NOT coded as health visitors. with caseload were employed in your health visiting teams? Please provide this information broken down by NHS pay band. 10. What was the total number of children under 5 years of age that your health visiting teams were responsible for? The attached table makes it clear exactly what we are requesting – please use this as a template. _________________________________________________________________________________
Regarding the questions above: – For your answers, please either use the NHS Digital definition of health visitor below or alternatively provide the definition that you are using in your answer.
_________________________________________________________________________________
Definitions: Definition used by NHS Digital re. Health visitors notes 28 and 29 from the nursing, midwifery and health visiting staff matrix of Occupation Code Manual.: 28. Please ensure to code the following as Health Visitors: * qualified nurses/midwives who also hold a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register working directly with children and families; * qualified and registered Health Visitors who perform specific activities such as providing breastfeeding advice to parents; * family nurses working within the Family Nurse Partnership Programme who are qualified and registered as Health Visitors; * Sure Start Children’s Centre qualified and registered named Health Visitors; * managers within a Health visiting team who hold a health visiting qualification and registration and are involved in clinical work or safeguarding.
29. Please ensure that the following employees are not coded as Health Visitors:
* any person working in a health visiting team who does not hold a qualification and registration as a Health Visitor;
* any person who holds a qualification and registration as a Health Visitor but is not employed in a role where this is a requirement;
* managers within a health visiting team who hold health visiting qualification and registration but are not involved in clinical work or safeguarding.
Please see below the general definition for ‘health visitor’ from the Occupation Code Manual:
Health Visitor: an employee who holds a qualification as a Registered Health Visitor under the Specialist Community Public Health Nursing part of the NMC Register and who occupies a post where such a qualification is a requirement. Not below Agenda for Change Band 6. _________________________________________________________________________________

045-2122

Public

To: Freedom of Information
Subject: FOI
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
Please disclose the information listed in the below tables by return email within 20 days as per the Freedom of Information Act 2000.
Average Band 5 Agency Nurse Rates
Please respond to question one by populating the template below.
a. Average cost per hour inclusive of base pay, agency margin, NI, PAYE etc. but excluding VAT. paid for Band 5 agency Nurses for Standard Day hours between 1st April 2020 and 31st January 2021 b. Average cost per hour inclusive of base pay, agency margin, NI, PAYE etc. but excluding VAT. paid for Band 5 agency Nurses for Saturday & Evening hours between 1st April 2020 and 31st January 2021.
c. Average cost per hour inclusive of base pay, agency margin, NI, PAYE etc. but excluding VAT. paid for Band 5 agency Nurses for Sunday & Bank Holiday hours between 1st April 2020 and 31st January 2021
Part 2 – High Rate Band 5 Nurse Hours
For the below questions, please answer number of shifts rather than number of hours if this figure is easier to obtain – please clarify which unit you’re referring to within your response. Please also indicate how many individual nurses make up the figure in response to each of the below.
a. For Band 5 Agency Nurses, regardless of rate type i.e. Days, Nights, Bank Holidays etc.., how many hours since 1st April cost £50 per hour or more?
b. For Band 5 Agency Nurses, regardless of rate type i.e. Days, Nights, Bank Holidays etc.., how many hours since 1st April cost £75 per hour or more?
c. For Band 5 Agency Nurses, regardless of rate type i.e. Days, Nights, Bank Holidays etc.., how many hours since 1st April cost £100 per hour or more?

020-2122

Public

I am writing to you under the Freedom of Information Act 2000 to request the following information please, regarding your current contractual and supply chain arrangements for the following categories:
• Provision of online payment acceptance – e.g. online website payments or payment portals
• Provision of point of sale card/EPOS machines – e.g. as found in payment offices or reception areas
• Provision of MOTO Mail Order and Telephone Order. payment acceptance
• Provision of Direct Debit services
• Provision of over the counter payment services, e.g. as used to make payments in Post Office & Pay Point outlets if relevant.
• Merchant Acquirer services
I would appreciate you providing the following for each of the above points, by completing the attached spreadsheet:
• Current supplier/s names
• Scope of current Contract
• Contract End Date
• Approximate date of your next sourcing/tender exercise
• Annual Value of the Contract
• Annual transaction volume & value, where known
• Contact details of the members. of Staff responsible for payment collection
If it is not possible to provide the information requested, due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. Also, if any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary. Should the release of any of this information be prohibited on the grounds of breach of confidence, please specifically advise.

311-2021

Public

Under the Freedom of Information Act I wish to request the following information:
1. The number of occasions, during each financial year from 2016/17 to 2021/22 and for 2022/23 to date, the trust has admitted a patient to an inpatient bed out of area. For each instance please provide the location facility name, trust or postcode. of the inpatient bed. 2. Please provide the total cost to the trust – for each of the above financial years – of funding out of area inpatient placements.

247-2022

Organisation

Starlight Children’s Foundation uses the power of play to make the experience of illness and treatment better for children and their families in hospital. We support children, families, and health professionals to make moments of escape for those who need it most. I am writing to you under the Freedom of Information Act 2000 to request the following information to help us build a profile of the ‘state of play’ in hospital. This will support Starlight effectively and proactively target and deliver our services to hospitals that most need it.
If you are part of a group hospital model, we would like you to return data for each hospital provider who cares for babies, children, and young people.
I would like to know for each hospital in your Trust, including the following departments:
· Accident and Emergency
· Outpatient
· Diagnostic
· Phlebotomy
· Day case
· Surgical Units
· Inpatient Units
· Neonatal Units
Between 1st April 2021 and 31st March 2022, for each hospital:
1. The name of the hospital and their wards/departments that provide services to 0–17-year-olds 2. The number of admissions for 0–17-year-olds 3. A breakdown of the ethnicity, gender, and deprivation percentiles of 0–17-year-olds admitted
4. The number of 0–17-year-olds treated on an adult ward/bed and reason e.g., patient choice, bed shortages etc.. I would also like to know for each hospital:
5. Which Directorates. does the Play Teams. sit in?
6. The number of the following roles, salary band, and approximately how many hours do they work per week? Job Title Total Number of Staff Salary Band Full-Time 40+ hours. Full Time 32-40 hours. Part Time 18-31 hours. Part Time Less than 18 hours. Zero Hours Contract Play Team – Leader/Manager Play Team – Health Play Specialist HPS. Play Team – Senior HPS Play Team – HPS Student Play Team – Play Therapist Play Team – Play worker or play leader Play Team- Bank Staff Play Team – Volunteers Other Play Staff please specify. 7. Does the Play Team leads./managers., if you have them, hold a Foundation Degree in Healthcare Play Specialism?
8. If any, how many of your health play specialists are registered with the Healthcare Play Specialist Education Trust HPSET.? 9. How many hours do your play team typically work during one shift?
10. Which shifts do the Play Team typically work? Select all that are applicable.
Morning shifts Afternoon shifts Evening shifts Day shifts 12-hour shifts Weekends 11. Do you have any of the following in each of the specified hospitals? If yes, please specify where these provisions are located e.g., department/ward name.:
a. Playful ‘non-play team’ staff staff create opportunities for children to play but are not health play specialists nor play workers. i. If yes, where are they located:
b. Playrooms or play areas please specify if these are age-specific.
i. If yes, where are they located:
c. Toys, games, activities, and play items please specify if these are age-specific.
i. If yes, where are they located:
d. Commissioned or voluntary external entertainers who come in occasionally i. If yes, where are they located:
e. Starlight provisions services offered by Starlight. i. If yes, where are they located:
f. Other donations for toys and activities
i. If yes, where are they located:
12. Is there an annual budget for the delivery of play e.g., toys, staffing, etc.. in your hospitals.? If yes, for each individual hospital: a. What is the overall annual budget?
b. How much of the budget is for staffing? c. How much of the budget is spent on resources and materials for play e.g., toys.?
13. Is there a budget available for training and development that play staff can access? a. If yes, how much is this?
14. Do you have a guidance/policy on how Play should be delivered? If yes, please can you attach a copy of this or a link where it can be accessed

189-2122

Public

To: Freedom of Information
Subject: TEAM Software Freedom of Information Request on Porter Support
This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. If unsure, please contact ghcit@ghc.nhs.uk
To whom it may concern,
I am writing to the Gloucestershire Health and Care NHS Foundation Trust FOI team to request information on Estates, Facilities & Ancillary Departments, specifically relating to the current management of hospital Porters. My enquiry is being submitted from the organisation called Innovise Software Trading as TEAM Software.. The information requested below has not been located within any of the Trust’s Disclosure Logs or the ‘Publication Scheme’. The date today is 26/07/2021, I understand that should the trust require additional clarification on the below questions this could delay the mandated FOI response time frame.
Can the Gloucestershire Health and Care NHS Foundation Trust please provide 4 responses to the 4 questions below:
1. Can the Trust please provide the total number porters that are currently employed/ contracted to perform porter services across the Trust’s Hospitals? This total number of porters can include individual part-time, bank and permanent porter staff that are directly employed by the Trust or porter support procured through a private service provider..
2. Can the Trust please identify the names. of the current systems. used by Trust staff to dispatch porters to jobs around the Trust’s Hospitals on a daily basis? e.g. Push To Talk Radio / Bleeper, Smart Phone / Tablet Application, Excel Spreadsheet, Paper-based System and/or Task Management Software on a Computer.. By Dispatch we refer to the process of activating an individual Porter to take on a specific Job with the hospital.
3. Can the Trust please provide clarification on the current contractual relationship of porter support, by this I mean – are porters directly employed by the Trust? or can the Trust provide both the name of the private provider contracted to deliver porter services and the time frame remaining on that contract until review?
4. Finally can the Trust please provide an updated estimate of the total number of ‘acute care’ beds currently dispersed across its hospital sites.? Thanks in advance for your time, if I can provide any further clarification on my request or alternatively if you’d prefer to arrange a time to respond through a telephone call instead of an email, please use my contact details below.

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