Dear FOI team, My name is Jiakun Yu and I am a doctor working at Guy’s and St Thomas’ Hospital. I would like to make the following FOI request: 1. Could you provide a list of all NHS hospital at home or virtual ward available in your region as well as their email contact information please. Many thanks, Jiakun Yu
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Responses
IT System/Application Implementations
Under the Freedom of information Act 2000, I request the following information:
• What IT systems/applications are you planning to replace or upgrade over the next two years?
• What new IT systems/applications have you recently procured and are planning to implement?
• What are your implementation timescales for these deployments?
• Is the Trust using or considering external support for any IT system/applications implementations?
• If applicable, what current digital maternity system do you use?
Provision of lone worker devices or apps
How many of your employees are defined as lone workers or high-risk staff?
• Who is your current provider of lone worker devices/apps?
• How did you procure the service (e.g. tender, direct award, framework)?
• If framework, which framework did you procure through (GCloud, NHS Framework or other)?
• How many devices/apps do you currently pay for?
• How much are you paying per device/app?
• What is the end date for your current contract?
What is the name and job title of the person or persons managing your lone worker devices/apps
Mental Health ICD10 or OPCS codes
The NHS small cases policy states that codes with less than 5 cases can be shared safely when recorded as <5. Please can you give me the information I have requested including the codes with less than 5 cases recorded as <5.
Clinical waste contracts
It would be greatly appreciated if you could please provide me, under the Freedom of Information Act, details in respect to the Clinical Waste Contract/s that your trust currently has in place.
The details required are as follows:
• Suppliers who applied for inclusion on each framework/contract and were successful and not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date and duration of framework/contract
• Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the Senior Officer (outside of procurement) responsible for this contract + contact information
• Who is the Infection Control Lead responsible for the Trust + contact information
• Who is the Procurement Lead for Clinical Waste contracts for the Trust + contact information
• Who is the Environmental/Sustainability Lead for the Trust + contact information
• Who is the Waste Management Lead for the Trust + contact information
• Who is the Health and Safety Lead for the Trust + contact information
• Who is the current Clinical Waste incumbent (service provider)?
• Does the Trust make use of reusable or disposable sharps containers and who is the service provider?
Mental Health information support
I am a Football Development Officer (Disability Pathway) at Gloucestershire Football Association. I am emailing as I am looking to find out if there is anyone from our local NHS foundation trust and supporting networks to help upskill my knowledge around Mental Health statistics within the county of Gloucestershire. This information will be used to further support an application for a large funding project to hopefully provide new and accessible Mental Health football teams across the County.
If you are able to help or point me in the right direction of who to talk to, that would be greatly appreciated.
Enterprise Application
The information I require relates to the organisation’s software contract, please send me the organisation’s primary contract around the types of contracts below.
I require the organisations to provide me with the following contract information relating to the following corporate software/enterprise applications:
A. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main
ERP system and may include service support, maintenance and upgrades.
B. Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main
CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firm step
C. Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main
HR/payroll system and may include service support, maintenance and upgrades. In some cases, the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resource link.
D. The organisation’s primary corporate Finance Software Solution-this is the organisation’s main
Finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP
In some cases you may come across contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below.
For each of the categories above can you please provide me with the relevant contract information listed below:
1. Software Category: ERP, CRM, HR, Payroll, Finance
2. Name of Supplier: Can you please provide me with the software provider for each contract?
3. The date in which these applications were implemented
4. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier’s name again please provide me with the actual software name.
5. Description of the contract: Please do not just state two to three words can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
Please also include any modules included within the contract as this will support the categories you have selected in question 1.
6. Number of Users/Licenses: What is the total number of user/licenses for this contract?
7. Annual Spend: What is the annual average spend for each contract?
8. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
9. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
10. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
11. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provided, please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
12. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
Obstetric unit
I would like to request information regarding your obstetric unit, under the FOIA
-To which LMNS does your trust belong to?
-Is your trust a tertiary Fetal Medicine Unit?
-Does your trust do a routine late third trimester scan for every woman in pregnancy?
Regarding growth scans in the second or third trimester:
-To calculate HC do you use HC or BPD + OFD?
-To calculate AC do you use AC or TAPD + APD?
-To plot FL centile which biometry chart do you use? (eg Chitty )
-To plot HC centile which biometry chart do you use? (eg Chitty )
-To plot AC centile which biometry chart do you use? (eg Chitty )
-What algorithm do you use to calculate Estimated Fetal Weight?
(Eg Hadlock (HC, AC, FL), Hadlock (BPD-HC-AC-FL), Hadlock (FL-AC), Warsof (BPD-AC), Persson (BPD-TAD-APAD-FL), Hansmann et al, Combs, Souka, INTERGROWTH-21ST or other)
-What centile reference chart do you use to plot the Estimated Fetal Weight?
-Does your trust use GAP-GROW?
-To measure Amniotic Fluid does your trust measure Deepest Vertical Pool or measure Amniotic Fluid Index?
-Which chart do you use to plot the amniotic fluid volume?
-When measuring Uterine Artery Doppler PI and PSV which reference centile chart do you use?
-When measuring Umbilical Artery Doppler PI and PSV which reference centile chart do you use?
-When measuring Middle Cerebral Artery Doppler PI and PSV which reference centile chart do you use?
-When measuring Ductus Venosus Doppler PI and PSV which reference centile chart do you use?
Do you use the same charts for fetal biometry, Amniotic Fluid Index and Dopplers across all hospitals in your trust and all trusts in LMNS region?
Virtual beds
I’d like to request the following records under the FOI act.
Virtual wards
• The total number of virtual ward beds you had open as of 15 January 2025
• The total number of VW beds, broken down by the different specialties served by those virtual wards
• The beds occupancy rate as of 15 January 2025, broken down by specialty
Patient initiated follow-up
• A list of the specialities for which you offer patient initiated follow-up
• The proportion of outpatient attendances discharged to PIFU pathways, as of 15 January 2025 (or the most recent data point – please specify the date if different from 15/1/25).
• The names of each technology supplier and the product used by the trust to run its PIFU pathways
FOI 369-2025
A list of your sites that are under PFI / PF2 / PPP contracts that are expiring in by the end of 2030.
– The name of the site, the value of the contract, along with the date of the expiry.
– The name of your Director of Estates & Head of Procurement.
FOI 289-2024
1. The name of your soft facilities management service provider/providers (if this is managed in-house please say)
2. The date/dates that your contract/contracts with your soft FM provider ends
3. The name of your hard facilities management service provider/providers (if this is managed in-house please say)
4. The date/dates that your contract/contracts with your hard FM provider ends
5. The name of your waste management service provider/provider
6. The date/dates that your contract/contracts with waste management provider ends
7. The name of your security provider/providers
8. The annual sum spent on security each year from 2020/21 to 2024/25 (for 2024/25 if you don’t have the total that you will spend then please provide a figure to-date).
Call-off contracts
I am doing a research project investigating call-off contracts in the public sector. I have identified seven potential call-off contracts awarded by Gloucestershire Health and Care NHS Foundation Trust, but I can’t find details of the framework agreements they were awarded from.
I have attached an Excel file that contains the information I am looking at. The last two columns (“Title of framework used” and “Further framework info”) is where I am missing information. Please could you provide the name of the specific framework agreements or DPS agreements used here. If there is any further info which you think would help me locate the framework agreements (e.g., a link to the framework’s Contract Finder or FTS listing, the framework provider, or a widely-used reference number such as CCS’s RM codes), please use the final column for this.
Please note that I have identified these contracts as possible call-off contracts, so some of them might not be. Some could be, for instance, procured directly (without being called off from a framework agreement), or could be themselves notices of the establishment of a framework agreement. Therefore I would kindly ask you to specify in these incidences what kind of procurement was used in the “Title of framework used” column.
I have provided the title, description, the publication date, and procedure type used to award each potential call-off, as well as a URL link to the call-off in question and a unique reference ID for each potential call-off. Please let me know if there is anything else you need to complete the request.
FOI 364-2025
Dear Gloucestershire Health and Care NHS Foundation Trust,
I am writing under the Freedom of Information Act to request information relating to Patient Transport Services in the NHS Trust. I have set out the information I require below:
– Please can you outline the procurement process for Patient Transport Service contracts.
– What is the criteria for Patient Transport Service contracts.
– Which organisation sets the criteria for Patient Transport Service contracts.
– Which organisation decides the successful bid for Patient Transport Service contracts.
– Is there any criteria for Patient Transport Service contracts attached to terms and conditions and pay of staff.
FOI 360-2025
I am writing to request information under the Freedom of Information Act 2000 regarding hospital admissions related to hiking injuries.
Please provide data for the past five calendar years (from 1 January [2020] to 31 January [2025]), broken down annually and 2025 so far, on the following:
Hospital Admissions
• The number of hospital admissions where the reason for admission was linked to hiking.
• If available, the number of admissions identified through:
Text-based documentation (i.e., where “hiking” or a related term was explicitly mentioned in records).
The ICD-11 for Mortality and Morbidity Statistics code XE5BS (Type of sport or exercise activity, hiking).
The age and gender of those admitted.
• A brief description of the incident or injury, if recorded.
120-2023
I would like to submit a Freedom of Information Act request regarding the cost of staffing, I have previously requested this information as part of other correspondence but it has not been provided. Specifically, I would like to know,
What is the cost of a Band 5 nurse working a bank shift?
What is the equivalent cost of an Band 3 Agency HCA for the same shift to the trust, not just their hourly rate.?
073-2023
“I am writing to request information under the Freedom of Information Act 2000, relating to the trusts implementation of the ‘NHS Charges to Overseas Visitors. Regulations 2015, as amended by the NHS Charges to Overseas Visitors. Amendment. EU Exit. Regulations 2020’, hereafter referred to as ‘the charging policy’.
The following requests relate to the expenditure and income generated from the ‘charging policy’, excluding any generated through private paying patients or monies claimed back from countries as part of any reciprocal healthcare arrangement.
>>> [QUESTION 1] <<< As per the trusts application of the 'charging policy' for each financial year from 2015-2023 please provide i. the total number of and ii. the total value of: 1a. Invoices generated 1b. Payments received 1c. Credit notes issued after a patient has been invoiced for care and later found to be eligible for free treatment 1d. Invoices written off for accounting purposes due to a patient being considered destitute as per the conditions set out in 13.72 and 13.73 of the charging policy. 1e. Debts passed onto debt collection agencies for recovery due to non-payment. For each of the above requests from 1a to 1e inclusive, please provide a breakdown by speciality, department, or similar categorisation see appendix 1 for example formatting.. >>> [QUESTION 2] <<< Please provide a breakdown by speciality, department, or similar categorisation of i. the number of patients currently on a repayment plan with the trust for debt incurred under the charging policy and ii. a breakdown by value of repayment - For example, the number of patients paying £1/month, £5/month, £10/month, etc. see appendix 1 for example formatting.. 2a. Please also provide the number of patients who entered a new payment plan with the trust, for each financial year from 2015-2023. >>> [QUESTION 3] <<< Please share any formal or informal criteria, policies, procedures, or similar the trust currently uses or has used from 2015 - 2023 to determine how: a. A patient's debt is managed b.The trust agrees upon the value of a patient's monthly repayment plan. >>> [QUESTION 4] <<< For each financial year from 2015-2023, please provide the total number of patients whose information has been shared with the Home Office in relation to a debt: a. Greater than £500 owed for more than 2 months b. Greater than £500 owed for less than 2 months c. Less than £500 For ease of work, I have attached an example formatting aid to assist data tabulation in the following link, which may be of use to your team. https://eur01.safelinks.protection.outlook.com/?urlequalshttps%3A%2F%2Fdocs.google.com%2Fspreadsheets%2Fd%2F1NzEDi4c7KJLhAIiyIrfvBVRA7Ts_cgyO6Y__x-O9qD0%2Fedit%3Fusp%3Dsharing&dataequals05%7C01%7CFreedomofInformation%40ghc.nhs.uk%7C91051b9275a5442b9e2808db56bba2c2%7Cf8120e622f9442d0beb68143b2f833fb%7C0%7C1%7C638199136118476908%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000%7C%7C%7C&sdataequalspHP%2Bs8tc9J1WEvugylJBkj98AuwK0N88K9KtKJ4ZR44%3D&reservedequals0 If my request is denied in whole or in part, I ask that you justify all deletions by reference to specific exemptions within the Act. I thank you in advance for your time and assistance and I look forward to hearing from you within the statutory 20 working days."
Maternity services in Gloucestershire
Freedom of Information Request:
1. Number of post-partum referrals to the Gloucestershire Birth Anxiety and Trauma Service (or its previous incarnation as the Maternal Mental Health Service) broken down by referral source (self or professional) and by month since Jan 2021.
Why it is important: This data will be joined with information from a separate FOI to GHFT to help to give an indication of some of the wider impact and cost of the inadequate Gloucestershire Maternity Service.
2. Provide any analyses of the impact (specifically on increased demand and additional cost) on any and all services provided by Gloucestershire Health and Care Foundation Trust caused by Gloucestershire Maternity Service since Jan 2021.
Why it is important: This will help to understand some of the impact of the provision of inadequate maternity services in Gloucestershire.
3. Provide details of any discussions with the Glos ICB (or previously the CCG) or GHFT on additional demand and cost of delivery on any services provided by GHC, believed to be linked to the ‘inadequate’ CQC rating of Gloucestershire Maternity Service since Jan 2021.
Why it is important: This will help to understand the level of awareness within the ICB and GHFT of some of the impact of the provision of inadequate maternity services in Gloucestershire.
Rate of Sodium Nitrite Poisoning in your Hospital Trust
I’m writing under the Freedom of Information Act 2000 to request information about the rate of sodium nitrite poisoning in your hospital trust. Please note I am asking about sodium nitrite, not sodium nitrate. For the past five years, up to and including 6 February 2025, I’d like to know the following:
How many cases of sodium nitrite poisoning were there? Please break this down into cases of a) intentional poisoning (eg suicide) and b) unintentional poisoning. A. Of the cases of sodium nitrite poisoning, how many of them were administered Methylene Blue? How many deaths were there where sodium nitrite poisoning was listed as the, or a, cause of death? Please break this down into how many deaths were caused by a) intentional poisoning (eg suicide) and b) unintentional poisoning. A. Of the deaths caused by sodium nitrite poisoning, how many of them were administered Methylene Blue?
FOI 343-2025
I am submitting this request under the Freedom of Information Act 2000 and would appreciate your assistance in providing the following details regarding your NHS Trust’s expenditure on staff uniforms:
1. **Total uniform expenditure** for the last financial year (April 2022 – March 2023) and, if available, the current financial year to date (April 2023 – present).
2. **Breakdown of uniform items purchased**, including:
– Type of uniform items (e.g., tunics, trousers, scrubs, polo shirts, jackets, etc.).
– Number of each item purchased.
– Unit price of each item.
3. **Suppliers**: A list of uniform suppliers used by the Trust.
4. **Procurement Process**: Details of any existing contracts or agreements for uniform procurement, if applicable.
Facilities management
I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management specifically around the services below:
1. Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.
2. Lift service and maintenance – Service contract for lift service and maintenance.
3. Food – Service contract that is focused around catering services.
4. General waste services contracts – The organisation’s primary general waste service contract.
5. Laundry services – where clothes and linen can be washed and ironed.
1. Contract profile questionnaire for each type of contract:
2. Supplier/Provider of the services
3. Total Annual Spend – The spend should only relate to each of the service contracts listed above.
4. A description of the services provided under this contract please includes information if other services are included under the same contract.
5. The number of sites the contract covers
6. [ONLY FOR LIFT CONTRACT] The Brand name of the type of lifts used by the organisation
7. The start date of the contract
8. The end date of the contract
9. The duration of the contract, please include information on any extensions period.
10. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.
405-2024
1. The number of nurses your organisation referred to the Nursing and Midwifery Council in each of the following years: 2019, 2020, 2021, 2022 and 2023.
2. The number of Midwives your organisation referred to the Nursing and Midwifery Council in each of the following years 2019,2020,2021, 2022 and 2023.
404-2024
I am writing to you under the Freedom of Information Act 2000 to request the following information from Trust regarding. The amount of: 1. How many RGN/RMN shifts have been filled using an “Off Framework” Agency between December 1st 2023, and February 1st 2024. 2. Which “Off Framework” Nursing agencies have been used by the Trust between December 1st 2023, and February 1st 2024. 3. A break down of shifts filled by each “Off Framework” agency between December 1st 2023, and February 1st 2024. E.g. 3 RMN Shifts and 5 RGN shifts were filled by X agency. 4. The total cost for each individual “Off Framework nursing agency between December 1st 2023, and February 1st 2024.
403-2024
Please may you provide us with answers to the following questions:
1. How many people are currently on your waiting list for ADHD assessments?
Please break this down between children and adults.
2. How many assessments have you carried out every calendar year between 2018 and 2023?
If possible, please break this down between children and adults.
3. How many ADHD referrals did you receive each calendar year between 2018 and 2023?
Please break this down between children and adults.
4. How many ADHD referrals did you accept each calendar year between 2018 and 2023?
Please break this down between children and adults.
5. What is the mean. average time patients wait between referral and an assessment for ADHD for each calendar year between 2018 and 2023?
If possible, please break this down between children and adults.
495-2023
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000. I would like the following information to be provided to me as an electronic copy. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary. 1. Do you have a dedicated on-site scanning team for paper records? 1. If so, how many FTE are within the team? 2. What volumes are the team scanning on a daily / weekly / monthly / annual basis? 3. Are the team scanning legacy records or day forward, or both? 4. What hardware & software is used by the team? 5. Is the hardware leased, rented or was it purchased outright? 6. Who is responsible within the organisation for the procurement of hardware and software? Please supply contact details. 2. If you do not have a dedicated on-site scanning team, is there a contract for outsourced document scanning provisions? 1. If so, who is this contract with? 2. What is the value of the contract? 3. When is the contract due for renewal? 3. Do you have on-site facilities to store paper records? 4. Do you have contracts. for off-site storage? 1. If so, who is the contract with? 2. Does the contract include scan on demand or digitising services? 3. If so, what volumes of pages / images are scanned daily/weekly/monthly/annually? 4. What is the annual cost for outsourced scanning – either on-demand or scheduled? 5. Are there departments within the organisation that scan their own documents locally? 1. If so, what hardware and software is used to manage this? 2. Are volumes captured? If so, what are they? 3. What types of documents are scanned? 6. Who is responsible for records / document management programmes/systems? Please provide contact details 7. Who manages the contracts. relationships with hardware providers and outsourced storage or scanning providers? Please provide contact details
Financial spend of agency staff
I would like to make the following request under the Freedom of Information Act. For the most recent month available please provide your usage in terms of financial spend of agency staff for the job types below. Where the information is available, indicate the percentages ‘on-framework’ and ‘off-framework’. The job types are:
1. Nursing 2. HCAs
3. Pharmacists
4. Pharmacy Technicians
365-2024
I wish request information related to the Trust under the Freedom of Information act.
Can you please provide the following information:
1. Number of Employees
2. Number of IT Staff
3. The Name of your current IT Service Management Software and the company that supplies it?
4. Whether this is a Cloud / SaaS / or On Premise solution
5. The number of Licenses and whether these are Named or Concurrent
6. The length of your current contract for this Software / Service
7. The Contract expiry date, and whether you intend to change it
8. The Contract Review date or approximation
9. The Annual Cost of the Contract
10. The Total Cost of the Contract
11. The person responsible for this Software / Service. Please provide Contact Name, Email and Direct Phone Number
12. The lead person to Contact about future IT related Project. Contact Name, Email and Direct Phone Number.
361-2024
I would like to make a freedom of information request.
I am doing a research project investigating call-off contracts in the public sector. I have identified two potential call-off contracts awarded by Gloucestershire Health & Care NHS Foundation Trust, but I can’t find details of the framework agreements they were awarded from.
I have attached an Excel file that contains the information I am looking at. The last two columns Title of framework used and Further framework info. is where I am missing information. Please could you provide the name of the specific framework agreements or DPS agreements used here. If there is any further info which you think would help me locate the framework agreements e.g., a link to the framework’s Contract Finder or FTS listing, the framework provider, or a widely-used reference number such as CCS’s RM codes., please use the final column for this.
Please note that I have identified these contracts as possible call-off contracts, so some of them might not be. Some could be, for instance, procured directly without being called off from a framework agreement., or could be themselves notices of the establishment of a framework agreement. Therefore I would kindly ask you to specify in these incidences what kind of procurement was used in the Title of framework used column.
I have provided the title, description, details of the email contact from the notice, the publication date, and procedure type used to award both potential call-offs, as well as a URL link to the call-off in question and a unique reference ID for each potential call-off. Please let me know if there is anything else you need to complete the request.
450-2023
I would be most grateful if you would provide me, under the Freedom of Information Act 2000, details in respect to the information below:
1. Do you currently receive a neutral vendor managed service, or master vendor managed service, for the supply of temporary agency staff?
Please provide the following information for each staffing group. If there is no service provider, please state this.
i. Medical / Dental
– Name of the managed service provider?
– Are they a neutral vendor or master vendor?
– Expiry date of contract with the managed service provider?
ii. Allied Health Professionals AHPs. / Scientific, Therapeutic and Technical
– Name of the managed service provider?
– Are they a neutral vendor or master vendor?
– Expiry date of contract with the managed service provider?
iii. Nursing and Midwifery / Healthcare Assistants HCAs.
– Name of the managed service provider?
– Are they a neutral vendor or master vendor?
– Expiry date of contract with the managed service provider?
iv. Non-Medical, Non-Clinical NMNC.
– Name of the managed service provider?
– Are they a neutral vendor or master vendor?
– Expiry date of contract with the managed service provider?
2. Do you currently have a direct engagement DE. provider in place, for VAT reclaim on agency spend?
Please provide the following information for each staffing group. If there is no service provider, please state this.
i. Medical / Dental
– Name of the DE provider?
– Expiry date of contract with the managed service provider?
ii. Allied Health Professionals AHPs. / Scientific, Therapeutic and Technical
– Name of the DE provider?
– Expiry date of contract with the managed service provider?
iii. Non-Medical, Non-Clinical NMNC.
– Name of the DE provider?
– Expiry date of contract with the managed service provider?
3. Please can you provide 2022 full calendar year 01/01/2022 – 31/12/2022. spend figures on temporary agency staff agency throughput.? If this is unavailable, please provide figures for FY 21/22.
Please provide the following information for each staffing group. If there is no agency spend, please state this.
i. Medical / Dental
– 2022 spend on temporary agency staff excluding VAT.?
ii. Allied Health Professionals AHPs. / Scientific, Therapeutic and Technical
– 2022 spend on temporary agency staff excluding VAT.?
iii. Nursing and Midwifery / Healthcare Assistants HCAs.
– 2022 spend on temporary agency staff excluding VAT.?
iv. Non-Medical, Non-Clinical NMNC.
– 2022 spend on temporary agency staff excluding VAT.?
4. Please can you provide the name of the person who looks after temporary agency staffing at the Trust?
Please provide the following information for each staffing group. If multiple people lead this from different departments, please give the details of each person. i. Medical / Dental
– Name
– Job Title
– Department
ii. Allied Health Professionals AHPs. / Scientific, Therapeutic and Technical
– Name
– Job Title
– Department
iii. Nursing and Midwifery / Healthcare Assistants HCAs.
– Name
– Job Title
– Department
iv. Non-Medical, Non-Clinical NMNC.
– Name
– Job Title
– Department
5. Please can you provide the name of the person who leads temporary agency staffing at ICS level?
Please provide the following information for each staffing group. If multiple people lead this from different departments at ICS level, please give the details of each person. i. Medical / Dental
– Name
– Job Title
– Department
ii. Allied Health Professionals AHPs. / Scientific, Therapeutic and Technical
– Name
– Job Title
– Department
iii. Nursing and Midwifery / Healthcare Assistants HCAs.
– Name
– Job Title
– Department
iv. Non-Medical, Non-Clinical NMNC.
– Name
– Job Title
– Department
446-2023
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony systems. that are currently in place b. When is your contract renewal date?
c. Who maintains your telephony systems.?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a. What Microsoft 365 licence do you have across the business e.g. E3, E5
b. Which partner looks after your Microsoft tenant?
c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer c. Please confirm your cloud storage provider d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service
FOI 337-2025
I kindly request the following information for Gloucestershire Health and Care NHS Foundation Trust:
1. What is the total backlog of outpatient clinical letters awaiting completion as of January 2025? (I am interested in the operational backlog only and do not require data on older letters that may be duplicates or contain errors.
2. What was the total expenditure on temporary administrative staff in the past financial year?
3. What was the total expenditure on (external) transcription or voice recognition services in the past financial year, if applicable?
4. If applicable, when is the current contract for (external) transcription or voice recognition services set to expire?
5. Is the trust currently exploring or actively pursuing the implementation of ambient AI or AI-powered transcription services?
FOI 330-2025
I am requesting access to the below information, thank you
How many adults were referred to your mental health service in the following years:
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
How many adults were treated at your mental health service in the following years:
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
How many adults treated at your service ended their own lives in the following years:
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
FOI 339-2025
I am submitting this request under the Freedom of Information Act 2000 to obtain details regarding the total expenditure by your trust on transcription services. Specifically, I would like to request the following information for the last three financial years (or the most recent available period):
1. Total expenditure on outsourced transcription services (including third-party providers and digital dictation/transcription software).
2. Total expenditure on in-house/on-premises medical secretaries whose primary role includes transcription and documentation.
3. If possible, a breakdown of costs by year and/or service provider.
FOI 291-2024
1. How many clinical episodes does your Trust record on average each month or over an annual period?
2. What is the size of your clinical coding team?
3. Is the coding team focused on coding clinical episodes within inpatient, outpatient, or A&E (Emergency Care) – or all of the above? Any other settings or niche areas that are coded by this team?
4. On average, how many systems do coding teams need to access and review to code a typical episode?
5. What is the average time spent on coding a clinical episode?
6. What is the maximum time spent on coding a clinical episode?
7. On average, what number or percentage of episodes go uncoded?
8. On average, what number or percentage of episodes are not coded to sufficient detail?
9. What are the main reasons why episodes go uncoded or are not coded to sufficient detail?
10. Who is the budget holder for clinical coding team and/or what is their role?
FOI 333-2025
Please could you provide me with the below information for all Lloyds OPD within your trust’s control during January 2021 to December 2024. Please could this be returned to me in the form of an excel or CSV file.
• Contractor name
• Contractor Address
• Contractor code / GPHC number (which ever is available)
• Drug name
• Drug strength
• Items of each of the above dispensed
• Quantity of each of the above dispensed
• By month
• Date range January 2021 to December 2024
I would just like to clarify I would like the data to reflect the dispensing month.
The drugs I would like to see specifically are categorised as
• Special
• Special Obtain
• Unlicensed medications
I understand that the data held within the trust may present in a different format to my request. If my requested categorisation (last 3 bullet points) is unavailable, then I am requesting all dispensing data (first 9 bullet points of my request) for each of the Lloyds OPD sites from January 2021 to December 2024.
FOI 332-2025
Dementia Care
It is my understanding that there is only one full-time Admiral Nurse covering both Gloucestershire
Royal Hospital and Cheltenham General Hospital. Could you please confirm if this is correct?
Additionally, as Admiral Nurses are typically based in the community, I would like to request
information on the number of full-time Admiral Nurses available in the following areas:
• Stow on the Wold
• Moreton in Marsh
• The Rissingtons
• Bourton on the Water
Furthermore, I would like to know the number of beds available in the aforementioned towns that
offer dementia care services where patients can reside. This information is crucial to ensure that
patients are not held on general wards in either Gloucestershire Royal Hospital or Cheltenham
General Hospital, and to facilitate easier visits for relatives.
Could you also provide details on whether any of the care homes in these towns have arrangements
with the NHS that allow for dementia patients to be treated within the care homes rather than in
hospitals?
Additionally, what care packages are in place to support dementia patients living at home? Do any
GPs in these towns offer home visits to dementia patients who are living at home?
X-Ray and other services
Regarding the X-ray department, I have the following queries:
1. When did the X-ray department change from a walk-in/appointment arrangement to an appointment-only system?
2. How many days per week are X-ray services available at the hospital, and what are the operating hours?
3. What is the annual number of people who have had X-rays at the hospital from the year 2000 to 2024?
4. Are there any plans to increase the number of days that X-ray services are available?
5. Are there any plans to reintroduce a walk-in service for X-rays?
Lastly, when the hospital was built in 2012 to replace the old Victorian hospital, did the business case for the project include the financial costs for operating the X-ray department as a walk-in and daily service? Are there any plans to increase or decrease other services offered at the hospital?
FOI 328-2025
1. How many episodes of care were coded by your organisation in 2024 (both inpatient and outpatient)?
2. How many episodes of care went uncoded in 2024?
3. How much income do you estimate was not generated due to uncoded activity?
4. Can you provide the split of coding volumes between specialities (e.g., oncology, cardiology)?
5. Please explain how your organisation manages coding activity.
6. Are outpatient and inpatient coding managed by the same team or separate teams?
7. How many Whole-Time Equivalent (WTE) staff complete clinical coding for the Trust?
8. What proportion of the total WTE staff for clinical coding is substantive (permanent), bank staff, and agency staff?
9. Does the Trust currently have any automated solutions in place for clinical coding?
10. If yes, please explain the automated solution that is in place.
11. If not, is the Trust planning to implement automated coding solutions in the next 12–24 months? Or would it be interested in exploring potential solutions?
12. Is the Trust currently on Payment by Results (PbR), block contracts, or another financial model?
13. What clinical coding systems or software does the Trust currently use to capture clinical codes?
14. Does your Trust’s Electronic Patient Record (EPR) system integrate clinical coding, or do clinical departments use standalone systems?
15. What are the main challenges the Trust faces in clinical coding (e.g., timeliness, accuracy, staffing shortages)?
16. Could you provide the contact details (name, job title, and email) of the person who is ultimately responsible for overseeing clinical coding within the Trust?
Information on Friends and Family Test Survey Contract
Under the Freedom of Information Act, could you kindly provide details in respect to your contract for Friends and Family Test Surveys.
1.Are you currently using a 3rd party provider platform to manage the FFT surveys ?, if so please provide the name?
2.Actual spend from the Start of the contract to the current date with costs detailed per annum.
3.Initial Start date of the contract?
4. Expiry date of the original contract?
5. Is there an extension option in the contract ? How many extension terms are available ? and what stage of extensions are you currently on ?
6. If nearing extension has a decision been made on extending the contract and to what period?
7. The pay bands of staff and Whole Time Equivalents directly responsible for the management of the Friends and Family Test.
8. Kindly advise on all the methods of collecting feedback used : ( For example, online survey,telephone survey, sms outbound and inbound , paper forms). Including volumes of each.
9.Name & Job Title of the senior staff (outside of procurement) responsible for this contract?
FOI 352-2025
I am writing to make a formal request for information under the Freedom of Information Act 2000 regarding your radiology reporting services. I am particularly interested in understanding the scope of radiological services provided, the extent of outsourcing, and the associated operational details.
Please could you provide the following information:
General Information
1. The total number of radiology scans performed at your hospital in the last 12 months, broken down by modality (CT, MRI, and nuclear medicine).
2. A detailed breakdown of the scans performed by body part for each of the above modalities.
3. The total number of outsourced scans, categorized by modality (CT, MRI, and nuclear medicine).
Outsourcing and Teleradiology
4. Whether any radiology scans are outsourced to external providers.
5. The percentage of scans outsourced for each modality, if applicable.
6. The names of the external providers contracted for outsourced radiology reporting.
7. The cost per scan for outsourced services, broken down by modality and body part.
Financial Information
8. The total expenditure on outsourced radiology reporting services in the last financial year.
9. Whether there are fixed pricing agreements with teleradiology providers, and if so, the details of these agreements.
Contracts and Agreements
10. Any active contracts with teleradiology companies, including:
a. The names of the contracted providers.
b. The start and end dates of the contracts.
c. The performance or quality metrics outlined in the contracts.
Backlogs and Reporting Times
11. The current backlog for radiology scan reporting, broken down by modality and body part.
12. The average reporting time for in-house radiology scans, categorized by modality.
13. The average reporting time for outsourced scans.
14. Whether specific modalities or body parts have more significant backlogs.
Additional Details
15. Any delays in reporting radiology scans over the last 12 months and the primary causes of such delays.
16. Whether the hospital has plans to reduce reliance on outsourcing for radiology reporting, and if so, the details of these strategies.
FOI 350-2025
Could you please give me the below information.
Do you have a digital pathology setup?
If so what providers do you use?
Spend for the year on digital pathology?
If you have digital pathology Implemented , What scanner do you use?
Digital radiology
Do you have a digital radiology set up
If so what providers do you use?
Spend for the year on digital radiology?
Microbiology, Virology and Molecular Tests
I am writing to request the following information under the Freedom of Information Act 2000.
Please could you kindly complete the spreadsheet attached to provide information on the microbiology, virology and molecular tests carried out within the Pathology Laboratory at the Trust over the previous 2 calendar years (April 2023 – March 2025).
All questions relate to microbiology and virology molecular tests and traditional microbiology testing only, please do not include details for any other disciplines unless otherwise stated.
Please complete all questions where possible – if precise data is unavailable, please provide an estimate (stating that data is an estimate plus likely error margin expressed as a percentage).
If unable to complete all questions, please provide a partial response (just completing the data that you can).
FOI 348-2025
1. Does the Trust have a chronic pelvic pain clinic? (yes,no)
2. If yes- which specialities are involved? i.e. GP, radiology, gynaecology, urogynaecology, pain management, physiotherapy, gastroenterology, psychology?
If no- what service/pathway is available for women with chronic pelvic pain?
3. What is the current referral time for patients to access this clinic and how many patients in total are waiting to access this service?
4. How many patients are currently under the care of this clinic?
5. How many appointments per year does this clinic utilise?
FOI 324-2024
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.
Confidential Waste Destruction Contract
The details I require are:
• Has confidential waste been procured via tender or framework, or another means, if other means, please confirm how you procured your confidential waste.
• If a framework, could you confirm the name of the framework please?
• Actual contract values of each framework/contract (& any sub lots)
• Start date & duration of contract
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension, along with the final possible contract end date?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the procurement officer responsible for this contract and could you provide their email address and phone number please?
• Do you have a generic email address for your procurement department, for example procurement@organisation.com, if so could you confirm this?
Who is the senior officer (outside of procurement) responsible for this contract and could you provide their email address and phone number please?
• Who is the current supplier?
• If your current supplier is a Facilities Management/Waste/Cleaning Company, which sub-contractor services your organisation? E.g., which company’s staff actually collect your confidential waste?
Diagnosis of Autism
1. Do you know how many children in your area have a diagnosis of autism and have turned to your service for help? Out of those numbers how many have been discharged without any long-term treatment? (Long term as defined as individual treatment spanning more than 3 and up to 12 clinical and therapeutic sessions over several months).
2. How many children with autism currently receive ongoing and longer-term individual (by which I mean a combination of long-term medication and or therapy/counselling or both) within your service and how many of these have been funded by your service to receive treatment elsewhere?
FOI 321-2024
Freedom of Information – Claudication Services
Services
Q1. Does your Trust currently provide a vascular service for the diagnosis and treatment of vascular diseases, specifically including vascular surgery and interventional vascular radiology?
Yes
No
Q2. If vascular services are available, is your organisation designated as a specialist vascular care centre or a hub centre within the network of care providers? (please select all that apply)
Specialist services: providing diagnostics and expert advice in an outpatient setting and providing elective and 24/7 emergency vascular services.
Hub centre: providing diagnostics and expert advice in an outpatient setting.
Specialist centre
Hub
Other (Please specify) …………………………………………………………………….
Claudication clinics
Intermittent claudication: Intermittent claudication is the most common clinical symptom associated with peripheral arterial disease — walking (exercise) induced pain in the lower limbs caused by diminished circulation that is relieved by rest.
Q3. In your organisation, are there specific claudication clinics for patients with intermittent claudication?
Yes
No – If no please skip to question Q10
Q4. If yes, which healthcare professional usually sees patients in these clinics? Please select all that apply.
Vascular surgeon/medical doctor
Vascular nurse specialist
Allied health professional
Other (Please specify) …………………………………………………………………….
Q5. In your organisation, what is the format of claudication clinics? Please select all that apply.
Diagnostic testing
Disease counselling and treatment planning
Offer lifestyle management
Offer exercise
Other (Please specify) ………………………………………………………………..
Q6. How frequently are claudication specialist clinics held?
Weekly
Every 2–4 weeks
Every 2–4 months
Less frequently than all the above options
Other (Please specify) ………………………………………………………………..
Q7. What is the standard interval for routine follow-up for patients diagnosed with intermittent claudication?
Every 1 month,
Every 3–6 months
Every 12 months
Determined by clinical need
No formal follow-up
Not Known
Other (Please specify) …………………………………………………………………….
Q9. In your organisation, what is the current waiting time for patients with intermittent claudication between referral and 1st appointment in the vascular specialist clinics?
Please specify …………………………………………………………………….
Exercise
Q10. Are patients with intermittent claudication who attend your Trust offered a supported exercise programme specifically designed for claudication? Please select all that apply.
Yes
No
Verbal advice only
Q11. What is the format of the exercise programme for patients with claudication? Please select all that apply.
Supervised classes in hospital or community setting
Virtual Supervised classes at home
App based directed exercise at home
Home/Unsupervised
Don’t Know
Q12. If a structured programme exists, where is this programme provided?
Your hospital/ Trust, i.e within your organisation
Another hospital/ Trust, i.e outside your organisation
Referral to primary care setting outside your organisation
Referral to a private setting outside your organisation
Other (Please specify) …………………………………………………………………….
Q13. Over what duration do these supervised exercise programmes typically last for patients diagnosed with claudication?
4-8 weeks
12–16 weeks
More frequently than all the above options (Please specify) …………………..
Less frequently than all the above options (Please specify) …………………..
Q14. How long are the classes (in minutes)?
30-60 minutes
60–90 minutes
More frequently than all the above options (Please specify) …………………..
Less frequently than all the above options (Please specify) …………………..
Q15. How often/frequently (times per week) do the classes meet?
Once per week
Every 2–4 weeks
Every 2–4 months
Less frequently than all the above options
Other (Please specify) …………………..
Q16. Which healthcare professionals are involved in delivering the classes? Please select all that apply.
Physiotherapist
Nurse
Exercise professional
Other (Please specify) …………………………………………………………………….
Smoking
Q17. In your organisation, where do you offer a smoking cessation service to patients with intermittent claudication?
Your hospital/ Trust, i.e within your organisation
Another hospital/ Trust, i.e outside your organisation
Referral to primary care setting outside your organisation
Referral to a private setting outside your organisation
Other (Please specify) …………………………………………………………………….
Dietetics
Q18. In your organisation, where do you offer a dietetics service to patients with intermittent claudication?
Your hospital/ Trust, i.e within your organisation
Another hospital/ Trust, i.e outside your organisation
Referral to primary care setting outside your organisation
Referral to a private setting outside your organisation
Other (Please specify) …………………………………………………………………….
Psychology
Q19. Does your organisation offer a psychology service specific for patients with intermittent claudication?
Yes
No – If no please skip to question Q21
Q20. Is there a screening pathway for patients with intermittent claudication to be referred to a psychologist?
Yes
No – If no please skip to question Q21
Referral
Q21 What are the available pathways or methods by which patients with intermittent claudication are referred to the vascular service in your organisation? Please select all that apply:
Vascular staff screen lists of hospital ward patients
A telephone/pager referral system
A paper referral form (collected in person/faxed/posted)
Secure email system
Electronic computerised system (e.g. patient record system)
Other (Please specify) …………………………………………………………………….
Q22. Is there a standard proforma for referral to vascular?
Yes
No
Other (Please specify) …………………………………………………………………….
FOI 317-2024
Under the Freedom of Information Act 2000, I am writing to request the following information relating to systems used by your organisation:
1. The name of all document management systems (not patient records) currently in use by your trust.
2. The name of the policy management system (if any) currently in use by your trust.
3. The name of any board report portals / systems currently in use by your trust.
4. The cost of these systems, including any licensing or ongoing support fees.
5. Whether there are any open tenders or procurement processes related to document or policy management systems that your trust is currently involved in or plans to release in the near future.
FOI 315/316-2024
Request 1.
Under the Freedom of Information Act, please could you answer the following questions:
1. Does your organisation use/perform Viscosupplementation injections?
2. If so, how much did your organisation spend on Viscosupplementation between the period of 01/01/2024 to 31/12/2024?
3. If your organisation used Viscosupplementation between the period 01/01/2024 to 31/12/2024, which brand(s) Viscosupplement did you use?
To make your research easier, I have listed all commonly used Viscosupplements that you can cross reference:
· Arthrum H
· Orthovisc
· Crespine Gel
· Durolane
· Euflexxa
· Fermathron
· Ostenil
· Ostenil Plus
· Ostenil Mini
· RenehaVis
· Suplasyn
· Synocrom
· Synocrom Mini
· Synolis
· Monovisc
· Synopsis
· Synvisc (Hylan GF-20)
· Synvisc One (Hylan GF-20)
4. How many units of each brand of Viscosupplement did you use?
Request 2.
Under the Freedom of Information Act, please can you answer the following questions:
1. How much did your organisation spend on Sodium Hyaluronate eye drop formulations between the period of 01/01/2024 to 31/12/2024?
2. Between the period 01/01/2024 to 31/12/2024, which brand(s) of Sodium Hyaluronate eye drop formulations did you use?
To make your research easier, I have listed all commonly used brands which you can cross reference:
• Blink Intensive Tears
• Lacrifresh
• Artelac Rebalance
• Oxyal
• Xailin HA
• Optive Fusion
• Hyabak
• Hydramed
• Evolve HA
• Vismed Multi
• Clinitas Multi
• Eye Logic
• Euphrasia
• Biotrue
• Vismed Gel Multi
• Hysoothe
• Optrex Night Restore Gel
• Hy-Opti
• Hylo-Tear
• Murine Professional
• Hylo-Forte
• Hycosan Fresh
• Hylo Care
• Hycosan
3. How many units of each brand did you use?
FOI 314-2024
Under the Freedom of Information Act, please could you answer the following questions:
1. Does your organisation use Fibrin Sealants or Fibrin Glues?
2. If so, how much did your organisation spend on Fibrin products between the period of 01/01/2024 to 31/12/2024?
3. If your organisation used any Fibrin products between the period 01/01/2024 to 31/12/2024, which brand(s) did you use? To make your research easier, I have listed all commonly used Fibrin products that you can cross reference:
o Tisseel
o Artiss
o Evicel
o Vistaseal
o ReliSeal
o FloSeal
o Celstat
4. How many units of each brand did you use?
FOI 301-2024
Please could I request the following information under the Freedom of Information Act:
For the last five years (2020, 2021, 2022, 2023 and 2024), could you please provide me with the following information:
1) How many patients did you treat who were from out of the area?
2) How many patients did you have to deny treatment and send to another mental health trust because of a lack of capacity or for any other reason?
3) How many beds did you have for your mental health patients?
4) How many patients did you place in accommodation outside of the hospital e.g. bed and breakfasts or hotels as you had run out of beds?
5) How many patients were ready to be discharged but were kept in hospital as they had no suitable accommodation or care package?
FOI 298-2024
1. Please confirm whether your trust has ever utilised an Insourcing model to combat and reduce waiting list times?
2. If so, please can you confirm whether one has been utilised in the last 12 months, and for what specialty including any associated sub-specialty.
3. Please confirm the frameworks utilised for insourcing and if there were any direct awards made. If so, please confirm who they were made to and for what purpose.
4. In the period 1st October 2024 to 31st December 2024 please provide a breakdown of:
• Total trust spend with Insourcing contracts
Please provide a further breakdown for Insourcing contracts by:
• Spend per specialty
• Spend per agency name
5. Please confirm your allocated budget for Insourcing staffing for the period 1st October 2024 to 31st December 2024
FOI 287-2024
I would like to request under the Freedom of Information Act details on ransomware attacks on your organisation between 2019 and 2024.
For the avoidance of doubt, a ransomware attack is a type of cyberattack which prevents an organisation accessing their own files or computer networks after criminals manage to infect the system with malware. These type of attacks involve the criminals demanding payment for a key to restore access to the files.
In particular, I would like to know the number of ransomware attacks on your organisation between 2019 and 2024.
I would like to know the number of successful attacks on your system.
I would also like to know the cost of these attacks on your organisation, including the amount of ransom or payments made to restore access to your systems.
I would appreciate it if you could break down the figures for each year.
I would also appreciate it if you could supply the data on an excel spreadsheet or other type of .CSV file.

