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Agency Spend on Clinical Nurses and Doctors

I am writing to request information under the Freedom of Information Act 2000. Please provide the following information for your Trust for the period from 1st April 2025 to the date of this request:

1. Agency Spend Breakdown (April 2025 – Present)

For each month, please provide the total amount spent on:

a. Clinical Nurses:
• Via NHS-approved framework agencies
• Via off-framework agencies

Please separate the above by Agenda for Change (AfC) banding levels (e.g. Band 2, Band 5, Band 6, etc.).

b. Medical Doctors:
• Via NHS-approved framework agencies
• Via off-framework agencies

Please break down the above by grade (e.g. FY1, SHO, Registrar, Consultant) and specialty (e.g. A&E, General Medicine, Psychiatry).

2. Agency Details
Please provide the names of the agencies used in each category above (framework and off-framework) for nurses and doctors.

3. Activity Data (if available)
If available and within the appropriate cost/time limits, please also include the number of shifts or hours filled for each staff group, broken down as above.

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Current use of Moreton Clinic Space (18/09/2025)

I keen to understand how much use the Acute Trust specialists are able to make of the Outpatient clinic facilities in Gloucestershire’s Community Hospitals. I am particularly interested in to know what Acute Trust services are provided at Moreton Community Hospital, although the question is also relevant to all of Gloucestershire’s Community Hospitals.

I believe that prior to the Pandemic good use of Moreton’s clinic space by Acute Trust Consultants etc was made, but that now clinics are few and far between – physio, orthoptists, hearing aid support. Your website suggests that clinics are held in response to demand. What constitutes “demand”?
Given the Secretary of State’s wish to move more specialist provision into the community, it would be helpful to know to what extent that already happens in our Community Hospitals, and what are the issues that prevent greater use. I guess that cost is a major block to greater use – but who bears what cost (GHC? GHT? ICB?)

As background, I am a retired GP and am currently a Public Governor at Gloucestershire Hospitals Trust. This issue has recently been raised with me by PPG members from North Cotswolds GP Practices. Residents in that area have long journey times to and from GRH or CGH, and are increasingly frustrated that OP clinics appear not to be held in the excellent facility at Moreton and elsewhere. I have family living in North Cotswolds too and understand their frustrations.

Would it be possible to provide me with a timetable of current use of Moreton clinic space, or would that need to go through FOI channels?

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Vendor Management System for Agency Staff

Good morning,

Under the FOI act please can you confirm the following:

Please confirm if you operate a vendor management system for agency staff such as an MSP/neutral vendor/master vendor etc.
If so, please can you name the below:

-Company name
-Contract start and end date
-Framework utilised
-Healthcare specialty used for, EG Doctors/Nursing/AHP/HSS/NMNC
-Do you utilise a direct engagement model and the name of the model, eg Tempre/Own DE model etc

Please confirm if you operate a vendor management system for bank staff.
If so, please can you name the below:

-Company name
-Contract start and end date
-Framework utilised
-Healthcare specialty used for, EG Doctors/Nursing/AHP/HSS/NMNC

Thanks

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Fraud / Irregularity Metrics

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I am kindly requesting the information below, and If any element risks exceeding the FOI cost limit (£450), or contains disclosable personal data, please let me know which parts could be modified or removed to bring the request within the limit. I am happy to accept redacted or summarised information where necessary.

For the years 2017-2022, please provide:

i) Annual trust-level totals:

1. Referrals to the NHS Counter Fraud Authority (count)
2. Number of suspected fraud incidents
3. Number of proven fraud incidents (disciplinary or criminal)
4. £ value lost (total)
5. £ value recovered (total)

Or:

i) For each period (monthly is preferred; quarterly is acceptable), please provide:

1. Cases opened (count)
2. Cases closed (count)
3. Closure outcomes – counts by category:
[No fraud/irregularity, Management/disciplinary action, Civil recovery pursued Referred for criminal investigation/prosecution, Criminal sanction obtained] 4. Referrals to the NHS Counter Fraud Authority (count) 5. Estimated financial loss/exposure recognised in the period (£) 5. £ value recovered (total)

ii) Case-level details (each incident):

1. Date discovered (DD/MM/YY)
2. Discovery method (audit, whistle-blower, analytics, other) 3. Fraud type (procurement, payroll, patient, drug, cyber, other) 4. £ value lost / exposure 5. £ recovered to date

iii) Payment practice signal

Better Payment Practice Code: percentage of invoices paid later than 30 days, by month.

I would be grateful if the information was supplied in CSV format with the organisational code and financial year.

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Paediatric Neurodiversity Assessment Waiting Times

This request specifically concerns a child aged 14 who has been referred for neurodevelopmental assessment.
I would be grateful if you could confirm:
1.    The current average waiting time for children referred and accepted for neurodiversity testing.
2.    The referral date (month and year) of the most recent cohort currently being invited to attend their initial assessment.
3.    Whether the Trust maintains separate waiting lists or pathways for different age groups (e.g. under-16s vs adults).
4.    Any projected changes to waiting times or service capacity for paediatric neurodiversity assessments in the next 6–12 months.
If available, please include any internal guidance, reports, or service planning documents used to manage or forecast waiting list progression.
I would prefer to receive the information electronically. If any part of this request is unclear or would incur a cost, please let me know so I can refine it.

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Air Pollution Exposure

Please provide the following information, broken down by month, between January 2020 and July 2025 inclusive. If this is not possible, please instead provide it broken down by calendar year, 2020 to 2025 inclusive.

1. The number of times a patient was admitted where exposure to air pollution (International Classification of Diseases, tenth revision (ICD-10) code Z581)* was recorded as a contributing factor to the admission.
(* I understand this is the code used by NHS trusts to log exposure to air pollution, but if your trust uses a different code or some other system, please still provide the relevant data)

1a. If possible, please tell me what the primary diagnosis was for each of these admissions.
(For clarity, I want to know total numbers admitted with each primary diagnosis — for example, if 45 people were admitted with a primary diagnosis of asthma where exposure to air pollution was identified as a contributing factor.)

2. Please tell me how many of the patients in question 1 subsequently died in hospital.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance.

If you are able to supply some of this information more quickly than other items, please supply each item when you can rather than delay everything until it is all available.

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Out of Area Placements – 2019 to 2025

I’d like to make the following request under the freedom of information act.
Could you tell me, for 2019-2025
a) how many patients were transferred out-of-area
b) the furthest distance a patient was transferred
c) the longest period a patient was placed in an out-of-area trust

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Advanced Decision to Refuse Treatment / Lasting Power of Attorney

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Freedom of Information Request

1. Do you have a policy (or policies) which outlines the responsibilities of health and care professionals and the Trust towards a patient who has an Advance Decision to Refuse Treatment (ADRT) or Lasting Power of Attorney (LPA) for Health and Welfare?

This document might include:

– how an ADRT/LPA should be used in decisions about a person’s treatment,

– what to do if there are doubts about the validity and/or applicability of the document,

– how to involve Health and Welfare Attorneys when making treatment decisions

– how or when decisions will be referred to the Court of Protection

If yes, please share a copy with us in any available format.

2. In the event that a patient or family member, or someone using the Trust’s services has a concern about the implementation of an Advance Decision to Refuse Treatment (ADRT) or a Lasting Power of Attorney (LPA) for Health and Welfare, does the Trust/Health Board have a documented process or course of action that would be provided to the person to allow them to resolve their concerns?

If yes, please share a copy with us.

If this information is covered within a policy you have included in the response above, please leave blank.

3. Do you have a named individual who is responsible for overseeing the Trust’s compliance with the Mental Capacity Act 2005?

If yes, please share their contact details.

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Vehicle Fleet List (2)

Dear Gloucestershire Health and Care FOI Team,

Under the Freedom of Information Act 2000, I would like to request details of all vehicles currently used or operated by Gloucestershire Health and Care, whether owned, leased, or otherwise provided for use by the Trust. For each vehicle, please provide the following information: Make and model Body colour Date of first registration with the DVLA Date of the next MOT (where applicable – I am aware that vehicles under three years old are exempt from MOT testing) I would also be grateful if you could confirm whether the Trust itself holds the V5C registration documents for these vehicles, or whether these are retained by a leasing company or another third party.

The information requested relates only to basic vehicle details and statutory roadworthiness requirements.

It does not include registration marks or any personal data, and should therefore be straightforward to disclose.

If possible, I would appreciate the information in a spreadsheet format such as CSV or Excel. Thank you for your assistance.

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Management Pathway of Elderly Patients – Emergency Departments

Dear colleagues,

We are undertaking a survey regarding the management pathway of elderly patients (>65 years old) presenting with trauma in the Emergency Department.

I am emailing you to a make freedom of information request with regard to trauma protocols for silver trauma patients. We would like to know the following information if available:

. Does your hospital have a guideline for silver trauma patients (>65 years old) attending ED?

. What are the ED’s indications for initiating a silver trauma call and requesting a trauma CT for elderly patients at your hospital?

· Which specialties are called for silver trauma in ED? Does it include General surgery, Orthopaedics, Anaesthetics and Medicine of the elderly?

· Does your hospital have a guideline for assessing delirium in silver trauma patients (>65 years old)?

· Do all the silver trauma patients get reviewed by medicine of the elderly on the ward if admitted? · Do you have a guideline for assessment of the silver trauma patients on the ward by medicine of the elderly?

· Can you please attach your hospital’s guidelines for silver trauma patients in your reply?

Thank you for your help! Looking forward to your response.

Please do not include any patient confidential information in your response.

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Patient Attending A & E regarding Carbon Monoxide

Dear FOI Officer, I am writing to request information, under the Freedom of Information Act 2000, regarding carbon monoxide (CO) cases in relation to research for Project SHOUT.

Could you please provide the following information, from the Gloucestershire Health and Care NHS Foundation Trust, for the periods: 1st August 2018 to 31st July 2019:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over 1st August 2019 to 31st July 2020:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old 2.

Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over 1st August 2020 to 31st July 2021:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over 1st August 2021 to 31st July 2022:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over 1st August 2022 to 31st July 2023:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over 1st August 2023 to 31st July 2024:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old

2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over 1st August 2024 to 31st July 2025:

• The total number of carbon monoxide (CO) cases that attended A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over

• The total number of carbon monoxide (CO) cases that were treated at A&E

1. Of the total figure, how many were aged 0-18 years old 2. Of the total figure, how many were aged 60 years old and over If possible.

I would be grateful to receive this information in an Excel spreadsheet format.

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NHS Translators – 2022/23 – 2023/24 – 2024/2025

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This is an information request relating to nhs translators
Please include the following information for the following financial years 2022/23, 2023/24 and 2024/25:
• Trust’s overall spending on Translation and Interpreting Services
• Total translators employed by the Trust
• The hourly pay for in-house interpreters
• What languages do they cover
• Total number of in-person/face to face interpreting sessions booked (break down by language and clinical area)
• How many appointments or procedures have had to be rescheduled/cancelled due to interpreter

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

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Inclusive Community and Elective Care Waiting Lists

Under the Freedom of Information Act 2000 I would like to request the following information.

This request relates to NHSE’s July 2025 time-series elective care waiting list release from September 2021-June 2025 which disaggregated data by age and sex and partially disaggregated by ethnicity and Indexes of Multiple Deprivation (IMD). Please provide the requested information in an Excel spreadsheet.

1. Share the paediatric elective care waiting list data (under 18) disaggregated by ethnicity and IMD for the time-series September 2021-June 2025, displayed as total numbers waiting month by month. Please indicate if this data has not been collected.

2. Share paediatric community service waiting list data (under 18) disaggregated by ethnicity and IMD for the time-series September 2021– June 2025, displayed as total numbers waiting month by month. If this data has not been collected, please provide the total waiting list for paediatric community care between September 2021-June 2025 by month.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you have any queries, please don’t hesitate to contact me via email and I will be happy to clarify. Thank you for your time and I look forward to your response.

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Transcranial Magnetic Stimulation Funding

Hi. Thank you for responding to the FOI below. I have a few follow up questions.

1. How many patients have had TMS funded by GHC in the last 24 months.

2. Could you give an estimate on total expenditure on TMS in last 24 months.

3. What providers (NHS or private) have delivered TMS funded by GHC.

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Access to Testing Clinical Information Systems

I am submitting this request under the Freedom of Information Act 2000.
Please provide the following information:

1. Access to Testing Clinical Information Systems

o What is the approval process by which an external organisation may apply or request to connect with the trust’s test clinical systems of record. (e.g. EMR, EHR, PACS)
o Which internal teams, roles, or committees are responsible for approving such a connection?
o What steps are involved in obtaining the necessary permissions or agreements to establish such a connection?
o What is the entry point for this process? e.g. email address or webform.

2. Access to Production Clinical Information Systems

o What is the approval process by which an external organisation may apply or request to connect with the trust’s production clinical systems of record. (e.g. EMR, EHR, PACS)
o Which internal teams, roles, or committees are responsible for approving such a connection?
o What steps are involved in obtaining the necessary permissions or agreements to establish such a connection?
o What is the entry point for this process? e.g. email address or webform.

At this point we’re not asking for information regarding the technical specifics of the trust’s internal systems. We are only requesting information on the trust’s approval and decision making processes.

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Methotrexate Level Monitoring – Patients receiving Methotrexate

I am writing to submit a request for information under the Freedom of Information Act 2000.

I would be grateful if you could provide information regarding your hospitals clinical practice on the timing of methotrexate (MTX) level monitoring in patients receiving high-dose methotrexate (HDMTX) therapy. Specifically, I am seeking the following:

Adult Patients
1. For adult patients with acute lymphoblastic leukaemia (ALL) receiving HDMTX, at what time point does your centre take the first MTX level?
2. For adult patients with osteosarcoma receiving HDMTX, at what time point does your centre take the first MTX level?
3. For adult patients with non-Hodgkin’s lymphoma receiving HDMTX, at what time point does your centre take the first MTX level?

Paediatric Patients
1. For paediatric patients with acute lymphoblastic leukaemia (ALL) receiving HDMTX, at what time point does your centre take the first MTX level?
2. For paediatric patients with osteosarcoma receiving HDMTX, at what time point does your centre take the first MTX level?
3. For paediatric patients with non-Hodgkin’s lymphoma receiving HDMTX, at what time point does your centre take the first MTX level?

Please note that I am not requesting any patient-specific data. This request relates solely to your clinical practice guidelines or standard protocols.

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Job Planning Software

I am writing to request information under the freedom of information act on your organisations use of Job Planning. Please can you fill out the questions for each staffing group listed in the table below-

Consultants SAS Doctors Allied Health Professionals (AHPs)
1. Does your organisation use job planning software?
2. If yes, please can you specify the name of the job planning supplier?
3. If no, could you please specify how you carry out job planning?- for example paper based, Excel, Microsoft word, Other- please state
4. What is the contract start date for your job planning supplier?
5. What is the contract end date for your job planning supplier?
6. What was the annual cost of your job planning supplier for the financial year 24/25 (April 2024 – March 2025)?
7. Is job planning in your organisation demand led?
8. If yes, what frequency is it reviewed? (Monthly, Quarterly, Annually)
9. For each staffing group what percentage of staff is job planning rolled out to?
10. What other third-party systems does your Job planning system integrate with?

Please do not hesitate to contact me if you have any questions.

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Citizen Engagement Platform

Dear Gloucestershire Health and Care NHS Foundation Trust,

The information that we require, under the Freedom of Information Act, is as follows:

1) Do you use a Citizen Engagement platform?
2) If so, what tools do you use?
3) How much do you spend annually on a Citizen Engagement tool?
4) Which month & year does your contract with your supplier end?

A citizen engagement platform is a digital tool or system designed to facilitate communication, interaction, and participation between citizens and government or public institutions. Its goal is to make civic involvement easier, more transparent, and more effective.

These platforms can be used by governments, cities, or organisations to:
Collect feedback on policies, services, or community issues Conduct surveys and polls Enable reporting of local issues, like potholes or graffiti Share updates, news, and documents with the public Encourage participatory budgeting or co-creation of solutions

Examples include tools like Granicus (EngagementHQ), CitizenSpace, SurveyMonkey, Qualtrics or Commonplace They can play a major role in increasing transparency, accountability, and trust in public decision-making.

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Treatment of patients with Primary Immunodeficiency

FOI request for the following data for Gloucestershire Health and Care NHS Foundation Trust:

1. The number of unique patients with a recorded diagnosis of Primary Immunodeficiency (PID) in Q2’25(April, May, and June 2025)
a. Of these PID patients, what is the number of PID patients treated with Immunoglobulin in Q2’25(April, May, and June 2025) If possible, segment patients by brand used e.g 5 patients on Cuvitru
b. How of these Ig treated PID patients are naïve (new starts) in Q2’25(April, May, and June 2025)?

2. The number of unique patients with a recorded diagnosis of Secondary Immunodeficiency (SID) in Q2’25(April, May, and June 2025)
a. Of these SID patients, what is the number of SID patients treated with Immunoglobulin in Q2’25(April, May, and June 2025? If possible, segment patients by brand used?
b. How of these Ig treated SID patients are naïve (new starts) in Q2’25(April, May, and June 2025)?

3. The number of unique patients with a recorded diagnosis of Chronic inflammatory demyelinating polyradiculoneuropathy (CIDP) in Q2’25(April, May, and June 2025)
a. Of these SID patients, what is the number of CIDP patients treated with Immunoglobulin in Q2’25(April, May, and June 2025? If possible, segment patients by brand used?
b. How of these Ig treated CIDP patients are naïve (new starts) in Q2’25(April, May, and June 2025)?

4. The number of immunoglobulin vials/volume in grams distributed to Gloucestershire Health and Care NHS Foundation Trust in each month for April, May, and June 2025, broken down by product (see below).

I would also like to request the number of patients Gloucestershire Health and Care NHS Foundation Trust by brand if available:

•Vigam
•Flebogamma DIF
•Gammaplex
•Gamunex-C
•Octagam
•Gamten
•Kiovig
•Intratect
•Privigen
•Iqymune
•Gammanorm
•Subcuvia
•Subgam
•Hizentra
•Hyqvia
•Cuvitru
•Panzyga
•Xembify
•Cutaquig
• Vyvgart (Efgartigimod)

Preferably I would like the data in .xlsx or .csv format. Alternatively a table will suffice
Thanks for your support.

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Consultant-Led Planned Hospital Treatment – Waiting Lists

Please can you tell me:

1. The number of patients who have died while on your waiting list to recieve consultant-led elective (planned) hospital treatment — and who have therefore been removed from the list due to to their death or status as being deceased — between January 1 2025 and July 31 2025?
(If your trust calls this particular waiting list something else, please use common sense and provide the waiting list data most relevant to my questions.)

1a. If possible, please tell me how many of these people who died had been waiting for longer than 18 weeks since being referred for consultant-led elective hospital treatment?

1b. If possible, please provide a seperate breakdown of the ethnicity and religion of all those who died while on this your waiting list to recieve consultant-led elective (planned) hospital treatment over this time period.

2. The number of patients who have died while on your waiting list to recieve consultant-led elective (planned) hospital treatment — and who have therefore been removed from the list due to to their death or status as being deceased — broken down into the years 2024, 2023, 2022, 2021 and 2020, please.

2a. If possible, please provide a seperate breakdown of the ethnicity and religion of those who died while on you waiting list for consultant-led elective (planned) hospital treatment in each of these years.

If you are encountering any practical difficulties with complying with this request, please contact me as soon as possible (in line with your duty under section 16 to advise and assist requesters), so that we can discuss the matter and if necessary I can modify the request.

If you are able to supply some of this information more quickly than other items, please supply each item when you can rather than delay everything until it is all available.

Please format this data clearly and provide it in a machine readable format (such as xslx).

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Narcolepsy Service

Freedom of Information Request – Narcolepsy Services Please provide the following information regarding narcolepsy services provided or commissioned by your organisation: 1. Do you provide or commission narcolepsy services? • If yes, please provide: • The name and location of the service • The current Referral to Treatment Time (RTT) • The number of patients seen by the service during the most recent full financial year (to April 2025) • The number of patients the service is contracted to see • The key performance indicators (KPIs) or outcome measures are used to monitor the service. Additionally, how the services performed against the set KPIs (outcome measures) for the latest available period of time. • Whether the service is commissioned through a block contract (Yes/No). • If not, please specify: • The organisation or provider to which patients with suspected or confirmed narcolepsy are referred to.

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Family Integrated Care (FICare) 

I am writing to request information under the Freedom of Information Act 2000 regarding the implementation and evaluation of Family Integrated Care (FICare) within your neonatal services.
Please could you provide the following:
1. Confirmation of whether Family Integrated Care (FICare) is currently implemented in your neonatal unit(s), and if so, the date of initial implementation.
2. Copies of any internal policies, protocols, or guidance documents relating to FICare.
3. Details of any staff training programmes or materials used to support FICare delivery.
4. Details of any staff training programmes or materials used to support FICare delivery relating to older siblings.
5. Any audit reports, evaluations, or outcome data relating to the effectiveness or impact of FICare on neonatal care or family experience.
6. If FICare is not currently implemented, please indicate whether there are plans or discussions underway to introduce it.

In addition (and if relevant), please could the Trust provide information on its policies or regulations regarding parental and sibling access to babies receiving neonatal care:
1. Are both parents and siblings permitted to spend time with babies in neonatal care units?
2. Are there any time restrictions or limitations on how long parents or siblings may spend with babies in neonatal care?
3. Does the Trust have any policies to ensure that babies from multiple births (e.g. twins, triplets) receive equal parental contact time compared to singleton babies?

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Vehicle Fleet List

Dear Gloucestershire Health and Care NHS Foundation Trust, Under the Freedom of Information Act 2000, I am writing to request a vehicle fleet list operated by the Trust, whether owned or leased. I would appreciate it if you could provide the following details for each vehicle: – Chassis Make and Model – Registration Mark of each motor vehicle (VRM) – Date of acquisition – Date of disposal (if applicable) for vehicles decommissioned between 2020 and 2025 I would be grateful if this information could be provided in an accessible format such as Excel, Word, PDF, or text. If any of the requested information is exempt from disclosure, please share the details you can and explain the reasons for withholding any content. Should you need any clarification regarding this request, please feel free to contact me. Thank you for your time and assistance. I look forward to your response within the statutory timeframe.

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Peripheral Neuropathic Pain

Under the Freedom of Information Act 2000, I am requesting aggregate information regarding services provided or commissioned by your Trust in relation to peripheral neuropathic pain (PNP), with a specific focus on: – Post-surgical neuropathic pain (PSNP) – Cancer-related neuropathic pain (CRNP) – Painful diabetic peripheral neuropathy (PDPN) Please break down the information by individual service, clinic, and by hospital site. 1. Patient Numbers & Treatment Modalities (Last 12 Months) For each hospital site or service, please provide: The number of patients seen for each of the following conditions: – PSNP – CRNP (please split into surgically induced and chemotherapy-induced) – PDPN – Please also break this down by hospital department. Treatment Modalities For each hospital site or service, please indicate Yes or No as to whether the following treatment modalities are available for PNP. Where stated yes please provide patient numbers for the latest 12-month period. Gabapentin prescriptions Botulinum toxin (Botox) injections TENS (Transcutaneous Electrical Nerve Stimulation) Acupuncture (including PENS – Percutaneous Electrical Nerve Stimulation) Theatre-based nerve stimulation procedures (e.g., spinal cord stimulators or other implanted/surgical neuromodulation devices) If exact numbers are unavailable, proxy data is acceptable (e.g., the percentage of neuropathic pain patients receiving each treatment modality). 2. Service Provision Does your Trust or provider offer specific or dedicated services for PSNP, CRNP, and/or PDPN? – If yes, please list each relevant service or site (e.g., pain clinic, neurology clinic, diabetic foot clinic, community pain service) along with their addresses. For each listed site or service, please indicate: – The types of healthcare professionals routinely involved (e.g., pain specialists, neurologists, specialist nurses, physiotherapists, psychologists) – The number of staff per role (headcount or FTE if available) 3. Referral Pathways & Service Specifications Are there established care pathways, referral criteria, or service specifications for PSNP, CRNP, and/or PDPN? – If yes, please supply relevant documents or summaries. – If not, please clarify whether these conditions fall under broader chronic pain, MSK, diabetes, or oncology pathways. 4. Clinical Guidelines, Protocols, Strategic Plans Has the Trust developed or contributed to any strategic plans, business cases, or service specifications for PSNP, CRNP, or PDPN? – If so, please provide relevant documents, including any timelines and associated funding information. Are there any specific clinical guidelines, care pathways, or treatment protocols in use? For example: – NICE CG173 – NEUPSIG – Local pathways for diabetes- or oncology-related neuropathy – If yes, please provide copies or summaries of key components. 5. Funding & Budgets What was the total expenditure on neuropathic pain services in the most recent full financial year? – If no specific figure is available, please provide overall pain management funding and any known distribution (e.g., primary/community vs secondary care). – Please indicate the type of funding, e.g. tariff or block contract 6. Planned or Recent Service Changes Are there any recent, ongoing, or planned changes to: – Commissioning arrangements – Referral pathways – Service structure – Clinical treatment options for PSNP, CRNP, or PDPN? If yes, please provide details, including the relevant sites, timelines, and the rationale for these changes. 7. Data Format and Guidance Please provide all data in a machine-readable format (e.g., Excel or CSV). – If any part of the request is unclear or may exceed appropriate cost/time limits, please contact me to discuss refinement, in accordance with Section 16 of the FOI Act.

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Reviews of Lung Cancer Patients Facing Lengthy Waits

Under the Freedom of Information Act I am requesting the following information from the trust:

1. The number of harm reviews carried out on lung cancer patients who faced lengthy waits for treatment between 1 January 2023 and 31 December 2024 (please do not include incomplete reviews)
2. The number of cases where harm was found in lung cancer patients and the level of harm in each: e.g, low harm, medium harm, severe harm
3. In lung cancer cases where there was severe harm, please provide a short but specific description of what the harm was: e.g. stage migration, patient moved straight to palliative care etc;
4. After how many days does the trust initiate harm reviews of lung cancer patients that have faced lengthy waits for treatments? (please state a number and do not include links to policies)

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Master Vendor and Neutral Vendor Services

I am writing to request the following information under the Freedom of Information Act 2000 regarding your Trust’s use of Master Vendor and/or Neutral Vendor staffing arrangements:
Master Vendor Service
1. Does your Trust have a Master Vendor service in place?
2. If yes, which agency provides this service?
3. What technology platform is used to manage this service?
4. What is the end date of the current agreement/contract?
5. What cost (if any) is incurred by the Trust for this service?
6. Which staffing groups are covered under the Master Vendor service?
7. What is the average fill rate achieved under this service over the past 12 months?

Neutral Vendor Service
1. Does your Trust have a Neutral Vendor service in place?
2. If yes, which agency provides this service?
3. What technology platform is used to manage this service?
4. What is the end date of the current agreement/contract?
5. What cost (if any) is incurred by the Trust for this service?
6. Which staffing groups are covered under the Neutral Vendor service?
7. What is the average fill rate achieved under this service over the past 12 months?

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Maternal Healthcare

I am a freelance journalist looking into maternal healthcare in UK health trusts and boards a year on from a report by the All-Party Parliamentary Group on Birth Trauma.

I would be grateful for responses by email to the following 13 questions, which I am sending to every UK non-specialist health trust and board.

I appreciate it is a long list of questions, and it’s quite possible not all of them will be relevant to your organisation. I also appreciate that data going back 10 years will not always be available, as your organisation may have been formed more recently than that. In this case, I would be grateful for the data stretching back as far as is possible.

1. How many vacancies do you currently have for a) midwives; b) obstetricians? (And how many members of staff do you currently have in both those roles?)
2. What is the number of stillbirths and neonatal deaths recorded in your trust/board in each of the past 10 years? And what was the recorded ethnicity of those who died, if the data is available?
3. How many live births were recorded at your trust/board in each of the past 10 years?
4. What is the number of maternal deaths recorded in your trust/board in each of the past 10 years? And what was the recorded ethnicity of those who died?
5. How many medical negligence suits have arisen from incidents in your maternity department in each of the past 10 years? How many resulted in a payment being made, and how much was paid out in each of the past 10 years?
6. How many third- and fourth-degree tears have you recorded for each of the past 10 years?
7. What are your current rates of forceps use, if you keep data on this?
8. What are your current rates of ventouse assisted deliveries, if you keep data on this?
9. How many emergency caesarean sections have you carried out in each of the past 10 years?
10. How many Maternal Request Caesareans were made to staff in each of the past 10 years and how many were approved?
11. How much did your trust/board pay for use of interpreters in its maternity department in each of the past 10 years?
12. How many people have received treatment as part of any MMHS (Maternal Mental Health Service) in the past year?
13. How many people are on the waiting list to receive treatment from the MMHS right now? And how long is the average waiting time for treatment?

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Continence and Stoma Care agreement(s) for nurse sponsorship

I am writing to you under the Freedom of Information Act 2000 to request the following
information from Gloucestershire Health and Care NHS Trust relating to Continence and Stoma
Care agreement(s) for nurse sponsorship.
1. Do you have Continence and/or Stoma sponsorship agreement (or agreements) in place
across your Trusts’ different hospital sites? If your hospital sites have different
agreements please answer the below questions separately.
2. We appreciate some agreements span Acute, Community, Mental Health and Primary
Care Service providers. Which NHS organisations and/or hospital sites is this applicable
too?
3. When was it launched and when will it be up for renewal?
4. Who is the provider?
5. Across the full contract length, what is the value?
6. Can you share the procurement notice?
7. How many nurses were provided? If yes, what band and FTE?
8. Are their honorary contracts provided? If yes, what band and FTE?
9. What other incidentals were included in the tender? Including but not limited to; training,
IT, vehicles, grants, travel etc
10. What KPIs are included in the agreement and how is success measured?

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Security Technology

We would be most grateful if you could provide us, under the Freedom of Information Act, with some information regarding current Digital/Smart Buildings Platform, Fire Alarms , Fire Suppression, Access Controls, Intruder Alarms, CCTV, HVAC (Heating Ventilation Air Conditioning), BMS (Building Management System) and Care Comms/Nurse Call.(Care Communications).
The details we require are:
– Hardware Brand: The primary hardware brand of the organisation’s:
a. Digital/Smart Buildings Platform
b. Fire Alarms
c. Fire Suppression
d. Access Control
e. Intruder Alarms
f. CCTV
g. HVAC (Heating, Ventilation, Air Conditioning ) h. BMS ( Building Management Systems ) i. Care Comms / Nurse Call

– Existing Supplier: If there is more than one supplier, please split each contract up individually.
– Contract Type: What is included in the current contracts with these suppliers? Comprehensive, Semi Comprehensive including call outs, Basic Service Only.
– Contract duration, end date and review date of the current contracts with these suppliers.
– On average, what is the annual spend on each of these systems for the Trust?
– Contact Detail: Of the person from with the organisation responsible for each contract with details including full name, job title, direct contact number and direct email address.
– If the contract is a managed by an outside Facility Management Company, please can you provide all the relevant details with including the contact details of the responsible person from the FM (Facilities Management) Company.

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Access to Information

Could you please assist me with some information regarding your SAR & FOI processes and similar requests for information.

1) Could you please supply a copy of your SOP, process and/or policies for processing SARs and FOIs.

2) When receiving forms from DWP, adoption forms, individuals wanting a supporting cover letter outlining their diagnosis or identified struggles, for an application for additional charitable support or for employment etc, (a) who completes these?
2b) What is your process and policy for these types of requests? please provide any SOP or process you follow.

3) What department/who processes the requests for S117 information?

4) What department/who processes requests for section papers and providing recent progress notes from representing solicitors?

5) How many people are employed to process information requests? Please break this down by SARs and FOIs. What is the WTE?

6) How many SARs were processed by your trust in 2024(Jan-Dec)? what was the compliance for these requests, please break down by month.

7) How many FOIs were processed by your trust in 2025 (Jan – Dec)? what was the compliance for these requests, please break down by month.

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Clinical System Contracts

I am writing to make an open government request for all the information to which I am entitled under the FOI Act 2000.
Please provide information regarding the following system contracts:
1. Analytics (BI that includes outcomes)
2. BI & Data Warehousing
3. Clinical Communication and Collaboration
4. Clinical noting
5. Document Management
6. EPR
7. Forensics/ Secure
8. HR
9. Integration Platform
10. Patient Administration System
11. Patient care scheduling
12. Virtual Wards
13. Voice recognition

Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:
a) System type –
b) Supplier name –
c) System name –
d) Date installed –
e) Contract expiration –
f) Is this contract annually renewed? – Yes/No
g) Do you currently have plans to replace this system? – Yes/No
h) Procurement framework –
i) Other systems it integrates with? –
j) Total value of contract (£) –
k) Notes (e.g. we are currently out to tender) –

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Contracts for ID Cards, Lanyards and Access-Control Supplies

Please treat this as a request for information under the Freedom of Information Act 2000.

I would like the following details about your current arrangements for:

– staff ID cards (both printed and blank)
– ID card printers and consumables
– staff, contractor & visitor lanyards
– any other access control supplies.

Please provide:
– The name of the current supplier or suppliers.
– The contract reference number.
– The total value of the contract, including any permitted extensions.
– The contract end date and any extension period that may be used.
– A description of the service or goods provided by each supplier.

If no formal contract is currently in place for any of these items, please provide for the most recent complete financial year:

a) The supplier name or names, Companies House registration number where available, and website address where available.
b) The total spend in pounds sterling.
c) A brief description of the items purchased.
d) The purchasing route used, for example purchase card, purchase order or framework call off.

This request excludes physical access control hardware, installation & repair/maintenance costs.

If the data is held electronically, please supply it in a searchable format such as CSV or XLS. Please do not supply images or unsearchable files.

If part of the information cannot be provided within the statutory cost limit, please supply the information that can be provided and advise me how I might refine the request.

If your organisation does not directly purchase or contract for these items, please state which organisation or department is responsible and, if possible, provide contact details.

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Neurodevelopmental Services

In accordance with the Freedom of Information Act, please can you answer the following questions

• Who is the Clinical Lead for Neurodevelopmental Services? What is their email address?
• Who is the Service Manager for Neurodevelopment Services? What is their email address?

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Stress-Related Diagnoses for NHS Patients (2022–2025)

I am submitting this request under the Freedom of Information Act 2000.
Please provide the following information for patients for calendar years 2022, 2023, 2024 and 2025:

1. Number of people diagnosed with a stress-related condition (e.g., anxiety/stress/burnout/high blood pressure).
2. Number of separate appointments where stress was the primary diagnosis or treatment focus.
3. Number of referral appointments for ‘stress’ related conditions/diagnosis

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Data Protection Services

Under the Freedom of Information Act 2000, please provide the following information about your procurement of any
(i) external Data Protection Officer (DPO),
(ii) Data protection GDPR compliance services for the period FY2022-23 to FY2024-25:

1.⁠ ⁠Current DPO arrangements
1.1 Is the organisation’s DPO and other staff that work on data protection
compliance:
(a) An internal employee
(b) A DPO provided by an external service provider
(c) Hybrid (internal staff with external service provider support)
1.2 Where services are provided by external providers, please share the following information:
(a) The Company name(s)
(b) Annual spend by your organisation (FY2022/2023 through to
FY2024/2025)
(c) The highest day rate paid
(d) Contract dates (start/end/renewal terms)
(e) A brief description of the project or services provided (for instance, project title or internal reference)
(f) Services covered (e.g., audits, breach management, SAR management, delivery of DPIAs) •⁠ ⁠Please indicate what deliverables were produced •⁠ ⁠Procurement method (e.g., open competition, framework agreement, direct
award) and name of the procurement framework, if applicable.

2.⁠ ⁠Consultancy Spend
2.1 What is the organisation’s, total annual expenditure on data protection/GDPR consultancy services?

2.2 For SoW/projects which have a spend of more than £5k), please share the following information:

•⁠ ⁠Supplier company name
•⁠ ⁠The scope of the Project (e.g., "ICO investigation support", DPIA support, Internal Audit recommendation support) •⁠ ⁠Spend •⁠ ⁠Procurement method

3.⁠ ⁠Data Protection Compliance staffing
3.1 The Number of in-house data protection staff in the organisation?
(FTE)
3.2 Are there any vacant roles? (Yes/No)
3.3 Where there any ICO investigations, audits, or enforcement actions for the period from FY2022/2023 to FY 2024/2025?

4.⁠ ⁠Future Plans
4.1 Is your organisation planning to put out to tender for any DPO/GDPR services in the current financial year?
4.2 If yes please provide the following:
Expected timeline
Budget range
Key service requirements
Procurement method

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Information – Senior Strategic Lead for AHP

Dear Sir/Madam, I am writing to request information under the Freedom of Information Act 2000.

I would be grateful if you could provide the following information.

I am seeking information from your most senior strategic lead for allied health professions to answer the following 10 questions.

1 What is the job title of the strategic lead/ most senior Allied Health Professional (AHP) in your Trust?
• Chief AHP
• Director of AHPs
• Other (please specify)

2 Is there someone employed in this post currently?
Yes
No
If not, why not?

3 How many hours a week are dedicated specifically to this role?
• Full time (1.0wte)
• Part time (please specify wte hours)
• Job share (please specify)
Do they have other portfolios / operational leadership responsibilities in addition to the strategic leadership of the AHPs in the Trust? For example: quality and safety, patient experience, complaints, workforce, professional development, social work etc
If so, what?

4 What Agenda for Change band is the most senior strategic (Chief) AHP role?
• 7
• 8A
• 8B
• 8C
• 8D
• 9
• Very senior manager pay scale
• Other (please specify)

5 If someone is currently in post, are they a HCPC registered Allied Health Professional?
Yes
No

If yes, which allied health profession (please specify):
Art therapist
Dietitian
Drama therapist
Music therapist
Occupational therapist
Operating department practitioner
Orthoptist
Osteopath
Paramedic
Physiotherapist
Podiatrist
Prosthetists and orthotist
Radiographer Diagnostic
Therapeutic
Speech and language therapist

6 If they are not a registered AHP, what is their professional background? (Please specify)

7 Who does the most senior strategic (Chief) AHP report to? (please specify)

8 Is the most senior strategic (Chief) AHP an executive member of the Trust Board, are they able to vote as a full board member?
Yes
No

9 Is the most senior strategic (Chief) AHP a member of any sub committees of the Trust Board, for example quality and safety, workforce, performance? (Please specify)

10 Does the most senior strategic (Chief) AHP deputise for an exec member of the board?

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Agencies Spend

For the 6-month period ending 30th June 2025, can you please provide:

1. Total Framework Agency Spend for the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

2. Total Off Framework Agency Spend for the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

3. Total hours filled by Framework Agencies for the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

4. Total hours filled by Off Framework Agencies for the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

5. A list of all Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each framework agency:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

6. A list of all Off Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each Off Framework agency:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

7. The highest Framework Agency Charge Rate within your Trust for each of the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

8. The highest Off Framework Agency Charge Rate within your Trust for each of the below specialties:
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

9. A list of any agency (Framework and Off Framework) that have ongoing block booking arrangements for the below specialties within your Trust within the identified time frame (01.01.2025 – 30.06.2025):
– Occupational Health Nurses
– Nurse Assessors
– Health Visitors
– Dental Nurses
– Chemotherapy Nurses
– Paediatric Nurses
– Social Workers

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Enteral Tube Feeding

Under the Freedom of Information Act I would like to request the following information.

The request relates to home enteral tube feeding, which is a way of providing nutrition to people who can’t eat and drink normally. Dietitians within your organisation will likely be best placed to help with this information request.

1. Does your organisation provide care to individuals aged 0-25 who may use home enteral feeding tubes? Yes/No
2. How many patients has your organisation provided dietetic care for home enteral tube feeding between 01-01-2023-31-12-2024?
a. Divided into the following age categories: 0-18, 18-25, 25+ (age when they joined the caseload or age on 01-01-23 if they were on the caseload throughout this period).
b. If possible, please provide caseload numbers by age (e.g. <1, 1-2, 2-3... years etc.) 3. Of these, how many individuals use a blended diet*? a. Divided in the following age categories: 0-18, 18-25, 25+ b. If possible, please provide caseload numbers by age (e.g. <1, 1-2, 2-3... years etc.) 4. Does your organisation have the following: a. Local blended diet policy – Acute setting (Yes/No) b. Local blended diet policy – Community setting (Yes/No) c. Blended diet guideline (Yes/No) d. Blended diet standard operating guideline or procedure (Yes/No) e. Blended diet training package (Yes/No) f. If yes to 4a-4e, please provide a copy. 5. Are any staff employed by your organisation in roles funded by income provided by an enteral feeding provider (e.g. Nutricia, Abbott)? a. If yes, please state number of posts (whole time equivalent) and Agenda for Change banding. b. *A blended diet is the use of everyday foods blended to a puree and given via an enteral feeding tube. This may be used exclusively or in combination with commercial formula.

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413-2024

I would like to submit a request for a disclosure of information relating to your NHS trust’s Information Technology IT. Spend, and your current HIMSS EMRAM and INFRAM scores.

Can you please provide your trust’s IT spend for the following financial years:
FY 2021-2022:
FY 2022-2023:

Which HIMSS EMRAM score have your Trust currently achieved 0-7.:
Which HIMSS INFRAM score have your Trust currently achieved 0-7.:
If your Trust are working towards achieving a new HIMSS EMRAM or INFRAM level, what level is this, and when will it be achieved:

Definitions:
Electronic Medical Record Adoption Model EMRAM. – is an eight-stage model, scored from stages zero least mature. to seven most mature.. At each stage, organisations need to demonstrate a progressive and eventual removal of paper, higher pervasiveness of use and compliance statistics, and an increasing reliance on automation and clinical decision support.
Infrastructure Adoption Model INFRAM. – The eight-stage INFRAM measures the maturity of a healthcare facility’s IT infrastructure across five areas: mobility, security, collaboration, transport and data centre.

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411-2024

1. Does your trust deal with any of the following: A yes/no is sufficient.
a. Adult ADHD diagnosis
b. Child and/or Adolescent ADHD diagnosis
c. Adult Autism Spectrum Disorder diagnosis
d. Child and/or Adolescent Autism Spectrum Disorder diagnosis
If Gloucestershire Health and Care NHS Trust does deal with any of these diagnosis pathways, for all that apply, please provide:
i. average wait-time from referral to first appointment
ii. average wait-time from referral to decision on diagnosis/discharge from diagnostic service
iii. Number of individuals on the wait list as of 31 December 2023 or nearest available date.
iv. average wait-time from first appointment to decision on diagnosis/discharge from diagnostic service

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377-2024

Please could your trust provide the following information about your employment of locally-employed doctors. By locally employed doctors we mean doctors who are not consultants, not in formal training or on a SAS contract speciality doctor, specialists and associate specialists.. Local contracts mean contracts of employment that are not nationally negotiated. 1. Please provide the number of FTE doctors employed on local contracts at your trust as of 15 January 2024. 2. Please provide the percentage of locally employed doctors who are international medical graduates. 3. Please provide the percentage of locally employed doctors who are from an ethnic minority group.
4. Please provide a sample contract used by your trust for locally employed doctors. 5. Please provide the job titles under which these LE doctors are employed. 6. What proportion of LE doctors have been employed with your organisation for more than two years?

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376-2024

Please could I request information on the following questions:-
How much did your Trust spend in total on education and training in the following financial years? April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Please advise how much of this total spend was with external providers?
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Please can you break down the overall spend into the following categories?
Apprenticeship training April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Mandatory, statutory and compliance training April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Management and Leadership training
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Healthcare support worker training
April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Nursing April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
Allied Healthcare Professionals April to March 2021-2022 overall spend.
April to March 2022- 2023 overall spend.
What are the top five categories that you procure externally?

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Radiotherapy Equipment and Systems

,

I am currently conducting some personal research on Radiotherapy equipment installed at NHS Providers in England.

In order to aid my research, I am requesting that you provide (in editable digital formats) the data requested per the Freedom of Information Act 2000.

Linear accelerators

For each linear accelerator could you provide the hospital where the system is installed, the make, model and date installed.

CT scanners in Radiotherapy

For CT scanner could you provide the hospital where the system is installed, the make, model and date installed.

MR scanners in Radiotherapy

For each MR scanner could you provide the hospital where the system is installed, the make, model and date installed.

Treatment planning systems

For each Treatment planning systems could you provide the hospital where the system is installed, the make, model and date installed.

Oncology Information Systems

For each oncology information systems could you provide the hospital where the system is installed, the make, model and date installed.

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Medical Microbiology, Virology and Infectious Disease

Under the Freedom of Information Act 2000, I would like to request the following information:

I would like to request the following information regarding MM, VIR & ID workload within the Trust.

The request is as follows:

1. Does your trust have dedicated virology laboratories, or are diagnostic tests for viral infections conducted in microbiology laboratories?

2. Do you provide clinical advice to more than 1 trust? If so, does that include onsite availability and how many trusts, hospitals, health boards, and organisations?

3. Is your trust responsible and/or do they cover any other laboratory, if so, how many laboratories?

4. What type of lab setup does your organisation currently use?

5. Approximately how many tests have you received yearly for swabs, blood, urine & stools in the last 5 years for MM, MVIR & ID?

6. As a medical microbiologist / medical virologist accredited in infectious diseases, do you provide inpatient care?

7. How many of your working hours are spent between the listed work areas, per week?

8. How many microbiologists also do virology workload

9. Does the service cover the listed out-of-hours (inpatient or other)

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Telephony System and Contact Centre Details

I would like to request information on your organisation under the Freedom of Information Act.
SIP Trunking
Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?

Telephony
What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?

Team Telephony
Have you voice enable your Teams Licences?
If yes, when does the contract expire?
If not, is that something you are considering?

Contact Centre
What is the manufacturer of your contact centre.
How many concurrent agents do you have.
Who supplied and maintains the contact centre When does the contract expire

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