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Responses > NHS 111 Spend

Freedom of Information request NHS 111 Spend

Response published: 15 October 2025

FOI Request

To whom it may concern, For the 6-month period ending 30th September 2025, can you please provide: 1. Total Framework Agency Spend for the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 2. Total Off Framework Agency Spend for the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 3. Total hours filled by Framework Agencies for the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 4. Total hours filled by Off Framework Agencies for the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 5. A list of all Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each framework agency: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 6. A list of all Off Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each Off Framework agency: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 7. The highest Framework Agency Charge Rate within your Trust for each of the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 8. The highest Off Framework Agency Charge Rate within your Trust for each of the below specialties: - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors 9. A list of any agency (Framework and Off Framework) that have ongoing block booking arrangements for the below specialties within your Trust within the identified time frame (01.03.2025 - 30.09.2025): - NHS 111 Health Advisors - NHS 111 Clinical Advisors - Nurse Assessors

FOI Response

Freedom of Information Request – Ref: FOI 259-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

For the 6-month period ending 30th September 2025, can you please provide:

1. Total Framework Agency Spend for the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

2. Total Off Framework Agency Spend for the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

3. Total hours filled by Framework Agencies for the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

4. Total hours filled by Off Framework Agencies for the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

5. A list of all Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each framework agency:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

6. A list of all Off Framework Agencies utilised by the Trust for the below specialties and total number of shifts for each Off Framework agency:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

7. The highest Framework Agency Charge Rate within your Trust for each of the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

8. The highest Off Framework Agency Charge Rate within your Trust for each of the below specialties:
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

9. A list of any agency (Framework and Off Framework) that have ongoing block booking arrangements for the below specialties within your Trust within the identified time frame (01.03.2025 – 30.09.2025):
– NHS 111 Health Advisors
– NHS 111 Clinical Advisors
– Nurse Assessors

Our response:

We do not directly provide any of those roles, it is a provision by a third-party supplier. Where we subcontract services to other providers, we do not count their booking arrangements as being the Trust’s.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.