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Responses > Medical temp staff supply/Associated costs

Freedom of Information request Medical temp staff supply/Associated costs

Response published: 12 March 2025

FOI Request

Please can you help me answer the questions below: Medical temporary staffing supply 1. Do you manage your Medical Workforce Bank Internally? – Yes/No 2. If Yes to the question above, do you manage your Medical workforce bank internally using specialist bank technology e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate? Please specify which one? If Yes to the above questions is it actively used? 3. Do you outsource the management of your Medical workforce bank? – Yes/No 4. If Yes to the above question, can you confirm the supplier managing it for you? 5. Do you use Direct Engagement? 6. If Yes to the above question, can you confirm the supplier managing it for you? And can you specify the staff groups and if it is bank or agency? 7. What is your total Bank and agency hours for the Financial Year 2023/2024? 8. Does your Trust have any doctors that work on the bank via a LTD company? Associated costs -Medical 9. Please confirm the charges that you pay to your technology provider for use of their system. e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate? (in the last Financial Year 2023/2024) 10. Can you confirm how you are charged eg per hour, fixed fee, percentage? And what the fees are? 11. Please confirm the charges you pay your managed service provider for Medical Workforce? e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate? (if applicable, in the last Financial Year 2023/2024) 12. Can you confirm how you are charged for managed service? eg per hour, fixed fee or percentage? 13. Please confirm the roster system provider used for your medical workforce? Eg Liaison, RL Datix etc 14. Please confirm charges that you pay to your technology provider for Direct Engagement? Eg per hour fixed fee, percentage

FOI Response

Freedom of Information Request – Ref: FOI 361-2025

Thank you for your recent Freedom of Information request. Please find our response below.

Medical temporary staffing supply

You asked:

1. Do you manage your Medical Workforce Bank Internally?

Our response:

Yes

You asked:

2. If Yes to the question above, do you manage your Medical workforce bank internally using specialist bank technology e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate?

Our response:

Locums Nest

You asked:

If Yes to the above questions is it actively used?

Our response:

Yes, actively used between 4-5 times a month

You asked:

3. Do you outsource the management of your Medical workforce bank?

Our response:

No

You asked:

4. If Yes to the above question, can you confirm the supplier managing it for you?

Our response:

Not applicable

You asked:

5. Do you use Direct Engagement?

Our response:

Yes

You asked:

6. If Yes to the above question, can you confirm the supplier managing it for you? And can you specify the staff groups and if it is bank or agency?

Our response:

The Trust uses DE through ID MEDICAL

Agency staff for medical

You asked:

7. What is your total Bank and agency hours for the  Financial Year 2023/2024?

Our response:

Please note Medical & Dental are usually combined as a Staff Group on our systems/nationally

Bank hours:

Medical & Dental hours 13830.21
Medical Only hours 13271.46

The Trust cannot provide information about agency hours, the information is not captured centrally

You asked:

8. Does your Trust have any doctors that work on the bank via a LTD company?

Our response:

No

 Associated costs -Medical

You asked:

9. Please confirm the charges that you pay to your technology provider for use of their system. e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate? (in the last Financial Year 2023/2024)

Our response:

Locums Nest (£6k)

You asked:

10. Can you confirm how you are charged eg per hour, fixed fee, percentage? And what the fees are?

Our response:

Fixed, £6,000,000

You asked:

11. Please confirm the charges you pay your managed service provider for Medical Workforce? e.g. Patchwork, NHS Professionals, Locums Nest, Liaison, Allocate?  (if applicable, in the last Financial Year 2023/2024)

Our response:

MSP fee of 1% of all throughput – Non-Direct Engagement – Direct Engagement fees at 3.5% of worker hourly pay throughput

You asked:

12. Can you confirm how you are charged for managed service? eg per hour, fixed fee or percentage?

Our response:

Percentage

You asked:

13. Please confirm the roster system provider used for your medical workforce? Eg Liaison, RL Datix etc

Our response:

RL Datix

You asked:

14. Please confirm charges that you pay to your technology provider for Direct Engagement? Eg per hour fixed fee, percentage

Our response:

Nil

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.