Freedom of Information Request – Ref: FOI 039-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
I am writing to formally request information under the Freedom of Information Act 2000 regarding the management of temporary staffing at your Trust. Specifically, I would like to request the following:
1. Fulfilment: Are bank workers directly engaged with the Trust or provided by 3rd parties (such as NHS Professionals)
Our response:
Directly engaged by the Trust
You asked:
2. Arrangement: Are bank workers legally ‘workers’ or ’employees’ within your organisation?
Our response:
Workers
You asked:
3. Temporary Staffing Policy: Please provide a copy of the current policy or guidelines in place for managing bank workers within the Trust.
Our response:
We currently use the bank worker agreement but we are also finalising our policy.
Please see below the bank worker agreement:
You asked:
4. Management of Conduct and Performance Bank Workers: Is there a clear process for managing complaints in relation to conduct / performance? Is this part of policy and procedure also used for permanent employees? Please supply documentation / SOPs where applicable.
Our response:
We currently use the bank worker agreement but are also finalising our policy.
We follow a similar pathway for permanent employees and liaise with Human Resources regarding suitable evidence offered and ensuring all reasonable support is put in place for all complaints, conduct issues and attendance.
Please see below the bank worker agreement:
You asked:
5. Appraisal Arrangements / Supervision: Is an appraisal, PDR or supervision offered to bank workers? If so, at what interval and is this a mandatory requirement?
Response:
Yearly appraisal is offered, specialty areas offer clinical supervisions to regular bank workers.
Yearly appraisals are mandatory, supervisions are not currently monitored but encouraged to be supported by the managers in the areas bank workers work most often.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.