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IT > Managed Print / MFD & Print-Management Software

Freedom of Information request Managed Print / MFD & Print-Management Software

Response published: 7 August 2026

FOI Request

Dear Gloucestershire Health and Care NHS FT, Under the Freedom of Information Act 2000, please provide the following about your printing/multifunction-device (MFD) provision. Please answer for each category: a) Photocopiers/MFDs, b) Desktop printers, c) Print room / reprographics. Contract & supplier 1. Are you in contract for a managed print service? Is it fully outsourced? 2. Who is the incumbent supplier for each category above? 3. What is the manufacturer/brand of the devices (if different to Q2)? 4. What is the contract start date and end date for each, and what extension options remain? 5. How was it procured — direct award or mini-competition? If via a framework, which one (e.g. CCS RM6174, KCS, ESPO, YPO, NHS Supply Chain, NOE CPC, LPP)? Scale & spend 6. How many MFDs and how many printers do you have? 7. What is the annual spend on the managed print service (lease, cost-per-click, consumables, service)? 8. What are your annual print volumes (mono and colour)? 9. How many sites/locations does the contract cover? Software & capability 10. What print-management software do you use (e.g. PaperCut, Equitrac, uniFLOW, YSoft SafeQ)? 11. Do you have secure/follow-me print and mobile print capability? 12. What device/fleet remote-monitoring software do you use? Renewal & ownership 13. Any planned procurement to replace or re-tender print/MFDs in the next 24 months? If so, when and via which framework? 14. What is the job title/role of the person responsible for the print estate, and the generic team contact for print procurement? Please provide the information electronically. If any part is exempt, please answer the remainder and cite the exemption. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 223-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Contract & supplier

1. Are you in contract for a managed print service? Is it fully outsourced?

2. Who is the incumbent supplier for each category above?

3. What is the manufacturer/brand of the devices (if different to Q2)?

4. What is the contract start date and end date for each, and what extension options remain?

5. How was it procured — direct award or mini-competition? If via a framework, which one (e.g. CCS RM6174, KCS, ESPO, YPO, NHS Supply Chain, NOE CPC, LPP)?

Scale & spend

6. How many MFDs and how many printers do you have?

7. What is the annual spend on the managed print service (lease, cost-per-click, consumables, service)?

8. What are your annual print volumes (mono and colour)?

9. How many sites/locations does the contract cover?

Our response:

The information you have requested above is already available on our website within the published Freedom of Information request – GHC-16062026-291490, therefore the |Trust does not need to provide this information again.

You asked:

Software & capability

10. What print-management software do you use (e.g. PaperCut, Equitrac, uniFLOW, YSoft SafeQ)?

Our response:

Cannon Uniflow.

You asked:

11. Do you have secure/follow-me print and mobile print capability?

Our response:

Yes.

You asked:

12. What device/fleet remote-monitoring software do you use?

Our response:

Cannon Iw Enterprise Management Console (iWEMC).

You asked:

Renewal & ownership

13. Any planned procurement to replace or re-tender print/MFDs in the next 24 months? If so, when and via which framework?

Our response:

No planned procurement to replace or re-tender within the next 24 months.

You asked:

14. What is the job title/role of the person responsible for the print estate, and the generic team contact for print procurement?

Our response:

Head of Information Technology.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.