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Responses > Macerators / Bedpan Washers

Freedom of Information request Macerators / Bedpan Washers

Response published: 6 February 2026
Estates

FOI Request

Dear Freedom of Information Team, I am writing to you under the Freedom of Information Act 2000 to request information relating to infection prevention practices within your Trust, specifically in relation to the use, servicing, and management of sluice room equipment (bedpan washers and/or macerators). The purpose of this request is to gain a better understanding of current approaches across NHS Foundation Trusts so that we can explore how we may be able to support Trusts through value-based procurement and improved infection prevention outcomes. Please could you provide the following information: 1. Who is the current supplier of your macerators and/or bedpan washers? 2. Who is responsible for servicing and maintaining these machines (e.g. the original equipment manufacturer, a third-party service provider, or in-house teams)? 3. When does the current contract for the supply and/or servicing of this equipment expire? 4. Which department or role within the Trust is responsible for managing these contracts? If any of the requested information is held in multiple formats or contracts, please provide the information in the form most readily available. If any part of this request is exempt under the Act, I would appreciate it if you could provide the non-exempt portions and advise on the applicable exemptions. Thank you for your time and assistance. I look forward to your response within the statutory timeframe. Kind regards

FOI Response

Freedom of Information Request – Ref: GHC-05022026-747582

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Who is the current supplier of your macerators and/or bedpan washers?

Our response:

Haigh.

You asked:

2. Who is responsible for servicing and maintaining these machines (e.g. the original equipment manufacturer, a third-party service provider, or in-house teams)?

Our response:

Service / maintenance in-house, no contract

You asked:

3. When does the current contract for the supply and/or servicing of this equipment expire?

Our response:

Not applicable.

You asked:

4. Which department or role within the Trust is responsible for managing these contracts?

Our response:

Estates.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.