Freedom of Information Request – Ref: FOI 200-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
| Technology | Supplier | Product / System Name | Contract Ending Date |
| Cyber security services | Bytes | ? | ? |
| Financial management system | Capita | Integra | ? |
| Electronic patient record | Idox | Lilie | ? |
| Staff rostering system | RLDATIX | HealthRoster Optima | ? |
| Electronic patient record | Software of Excellence | SOEL Health | ? |
Our response:
| Technology | Supplier | Product / System Name | Contract Ending Date |
| Cyber security services | CITS | N/A | March 2026 |
| Financial management system | Capita | Integra | 31 March 2030 |
| Electronic patient record | Idox | Lilie | 30/11/2026 (plus 12 months) |
| Staff rostering system | RLDATIX | HealthRoster Optima | 30/12/2029 |
| Electronic patient record | Software of Excellence | SOEL Health | Out of contract |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

