Freedom of Information Request – Ref: FOI 014-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
1. Digital Dictation
Name of supplier & product
Number of user licences
Procurement method (e.g., framework)
Contract start date
Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
Total contract value (if available)
Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
Key internal stakeholder role/title
Desired features not currently delivered (optional)
2. Outsourced Transcription
Name of supplier & product
Procurement method (e.g., framework)
Contract start date
Average monthly volume of letters (if available)
Average monthly volume of lines (if available)
Total contract value (if available)
Key internal stakeholder role/title
Desired features not currently delivered (optional)
3. Speech Recognition
Name of supplier & product
Number of user licences
Procurement method (e.g., framework)
Contract start date
Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
Total contract value (if available)
Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
Key internal stakeholder role/title
Desired features not currently delivered (optional)
4. Ambient AI Scribe
Name of supplier & product
Number of user licences
Procurement method (e.g., framework)
Contract start date
Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
Total contract value (if available)
Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
Pilot stage (if applicable, please specify supplier, pilot duration, and scope)
Key internal stakeholder role/title
Desired features not currently delivered (optional)
5. Video Consultation
Name of supplier & product
Number of user licences
Procurement method (e.g., framework)
Contract start date
Contract expiry date (please specify fixed end date vs option to extend/rolling contract)
Total contract value (if available)
Integration with PAS/EPR (please specify if outbound only – e.g., patient demographics, clinic work list – or outbound and inbound, e.g., document return)
Key internal stakeholder role/title
Desired features not currently delivered (optional)
Average number of video appointments per month/year
% of virtual/remote consultations conducted using video vs telephone
6. Health Information Systems
Name of supplier & product of the following HIS:
PAS (Patient Administration System)
EPR (Electronic Patient Record)
eDMS (Electronic Document Management System)
RIS (Radiology Information System)
LIMS (Laboratory Information Management System)
e-Correspondence (e.g. Docman)
Hybrid Mail (e.g. Synertec, Healthcare Communications)
Patient Portal (e.g. Patient Knows Best)
Our response:
This is a duplicate FOI request, please see our response to FOI reference number 220-2025.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.