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Freedom of Information request IT Infrastructure

Response published: 22 May 2026
IT

FOI Request

Dear FOI Team, I am writing to make a request under the Freedom of Information Act 2000 for the following information relating to your Trust's IT infrastructure: 1. A list of server hardware currently in use, including manufacturer, model, and year of installation or purchase. 2. A list of storage hardware (SAN/NAS) currently in use, including manufacturer, model, and year of installation or purchase. 3. A list of networking equipment (switches, routers, firewalls, load balancers) currently in use, including manufacturer, model, and year of installation or purchase. 4. For each item above, whether the equipment is currently covered by the original manufacturer's support/warranty, a third-party maintenance provider, or is unsupported. 5. The annual spend on hardware maintenance and support contracts for the categories listed above, for the most recent financial year. 6. The date(s) on which current hardware maintenance contracts are due for renewal. 7. The name, job title, and contact email address of the person(s) responsible for IT infrastructure procurement and/or hardware maintenance contracts. If it is not possible to provide all of the above, I would welcome any partial response covering the information that is readily available. I am happy to narrow the scope of this request if needed please contact me to discuss. I would prefer the information in electronic format (spreadsheet or PDF). Thank you for your assistance. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 133-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. A list of server hardware currently in use, including manufacturer, model, and year of installation or purchase.

Our response:

HPE

Dell

You asked:

2. A list of storage hardware (SAN/NAS) currently in use, including manufacturer, model, and year of installation or purchase.

Our response:

Synology Drives

You asked:

3. A list of networking equipment (switches, routers, firewalls, load balancers) currently in use, including manufacturer, model, and year of installation or purchase.

Our response:

Cisco Switches and Routers

Barracuda Firewalls and Load Balancers

You asked:

4. For each item above, whether the equipment is currently covered by the original manufacturer’s support/warranty, a third-party maintenance provider, or is unsupported.

Our response:

All have original manufacturers warranty.

Barracuda offerings have original manufacturers support.

Cisco have original manufacturers support.

HPE, Dell and Synology are supported locally; but with third party support available as required.

You asked:

5. The annual spend on hardware maintenance and support contracts for the categories listed above, for the most recent financial year.

Our response:

£65,355 (ex VAT)

You asked:

6. The date(s) on which current hardware maintenance contracts are due for renewal.

Our response:

All maintenance contracts are for the entire 5 years life-cycle of each product.

You asked:

7. The name, job title, and contact email address of the person(s) responsible for IT infrastructure procurement and/or hardware maintenance contracts.

Our response:

Sandra Betney, Director of Finance & Deputy CEO / SIRO , Tel:  0300 421 8100

Note for questions 1, 2 and 3 above – Freedom of Information Act 2000 – Exemption Applied – Section 31(1)(a) & (g) – Law Enforcement

Information relating to the manufacturer, model and year of installation has been partially withheld under Section 31(1)(a) & (g) of the Freedom of Information Act 2000 (Prevention of Crime).
Disclosure of detailed technical information about the Trust’s IT infrastructure would be likely to prejudice the prevention of crime, as it could enable malicious actors to identify vulnerabilities and target systems more effectively. Cyber-attacks against NHS organisations are a recognised and ongoing threat, and disclosure of system-specific information would increase the risk of exploitation.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.