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Freedom of Information request Inpatient System

Response published: 24 June 2026

FOI Request

Dear Sir/Madam, Under the Freedom of Information Act 2000, I would like to request the following information for your NHS Trust: Please confirm whether the Trust currently uses the Optica Inpatient CCS system. If yes, please specify whether the Trust uses: a) the Waitlist module; b) the Theatre module. Please confirm whether the Trust currently uses any Optica software products or solutions. If yes, please specify which products/modules are in use. Please provide the number of patients who underwent procedures in the Trust's theatres during: a) the most recent complete financial year; b) each of the previous three financial years. If the Trust uses Optica, please provide any recorded information held by the Trust regarding the percentage change in average delayed days for patients following the implementation of Optica, including any analysis reported over: a) 7 days; b) 14 days; c) 21 days. If this information is not held in this format, please provide any equivalent analysis, reports, or metrics relating to reductions in delayed days, length of stay, or discharge delays associated with the use of Optica. If the Trust uses Optica, please provide the number of patients discharged from hospital where the Trust has recorded, measured, or reported that Optica contributed to or facilitated the discharge process. If no such measure is held, please provide any equivalent discharge-related metrics used to assess the impact of Optica. If the cost of complying with this request exceeds the appropriate limit under Section 12 of the Freedom of Information Act 2000, please provide advice and assistance under Section 16 as to how the request may be refined so that the information can be supplied. Kind regards,

FOI Response

Freedom of Information Request – Ref: GHC-22062026-545160

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

Please confirm whether the Trust currently uses the Optica Inpatient CCS system.

If yes, please specify whether the Trust uses:

a) the Waitlist module;

b) the Theatre module. Please confirm whether the Trust currently uses any Optica software products or solutions.

If yes, please specify which products/modules are in use. Please provide the number of patients who underwent procedures in the Trust’s theatres during:

a) the most recent complete financial year;

b) each of the previous three financial years.

If the Trust uses Optica, please provide any recorded information held by the Trust regarding the percentage change in average delayed days for patients following the implementation of Optica, including any analysis reported over:

a) 7 days;

b) 14 days;

c) 21 days. If this information is not held in this format, please provide any equivalent analysis, reports, or metrics relating to reductions in delayed days, length of stay, or discharge delays associated with the use of Optica.

If the Trust uses Optica, please provide the number of patients discharged from hospital where the Trust has recorded, measured, or reported that Optica contributed to or facilitated the discharge process.

If no such measure is held, please provide any equivalent discharge-related metrics used to assess the impact of Optica.

Our response:

The Trust does not use Optica Inpatient CCS System.  As the Trust does not use Optica, the remaining questions associated with Optica are not applicable.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.