Freedom of Information request Hybrid Mail

Dear Louise Moss Thank you for responding to this request. In addition to Qs 4,5,6 (FOI ref: 288-2025) please could you also answer the questions regarding Hybrid Mail. Print Room 1. Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing? 2. Is this run by your own staff or outsourced to a third-party provider? 3. If run internally, how many full-time equivalent (FTE) run this facility? 4. Number of devices & model type/s? 5. Name of incumbent supplier? 6. Contract start / end date and length of any option to extend? 7. If outsourced, please advise contract start / end date and length of any option to extend? 8. Was this contract awarded through a framework? If yes, which one used? 9. Annual spend (ex VAT) covering equipment & staff costs or total outlay if this service is outsourced External Print 1. Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)? 2. Name of incumbent supplier/s? 3. If this arrangement provided under contract, please advise start / end date and length of any option to extend? 4. Was this contract awarded through a framework? If yes, which one used? 5. Alternatively, was this awarded through a DPS arrangement? 6. Annual spend (ex VAT) for this service over the past 12 months? Mail Room (Inbound and/or Outbound) 1. Do you have your own in-house Mail Room operation? 2. If yes, how is the service run - physical or digital mail distribution? 3. Is this run by your own staff or outsourced to a third-party provider? 4. If run by your own staff, how many full-time equivalent (FTE) staff run this facility? 5. If outsourced, please advise name of current provider, contract start / end date and length of any option to extend? 6. Was this contract awarded through a framework? If yes, which one used? 7. Annual spend (ex VAT) covering running and staff costs or total outlay if this service outsourced? 8. Do you use a Hybrid Mail service as part of your patient communications approach? 9. If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded? Medical records / Digital Forms / Storage 1. Have you yet to start, partly started or completed scanning your medical records? 2. If started or completed, was this handled in-house or by an external company? If yes, please name the supplier 3. Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)? 4. If you are not using a PiP approach, do you scan your end of episode material? 5. Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier 6. Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows? Finally, who at the Trust is responsible for these arrangements?