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Clinical Activity Data > Homelessness and Duty to Refer

Freedom of Information request Homelessness and Duty to Refer

Response published: 8 June 2026

FOI Request

Dear FOI Officer, I am writing on behalf of Homelessness Best Practice CIC and Expert Citizens CIC. Under the Freedom of Information Act 2000, I am writing to request the following information for your trust: Hospital Inpatients Identified as Homeless 1. The total number of patients identified as experiencing homelessness while admitted to hospital during the period 1 January 2025 – 31 December 2025. 2. If possible, please provide a breakdown by month. 3. If homelessness is recorded in your patient record system, please indicate the field name or coding used (e.g., "No Fixed Abode", "Housing Status", “Domestic Abuse” etc). Duty to Refer Referrals 1. The total number of Duty to Refer referrals made to local housing authorities for patients identified as homeless during the same period 1 January 2025 – 31 December 2025. 2. If available, please provide a breakdown by month. Service or Policy Data 1. Does the trust have a dedicated homelessness liaison nurse, social worker, or specialist team? 2. Are there formal policies or procedures for identifying homelessness on admission and throughout treatment? 3. What training does the trust provide for staff on: a. Identifying homelessness b. The Duty to Refer under the Homelessness Reduction Act 2017? 4. If available, please provide any written guidance, protocols, or discharge guidance given to staff to support patients experiencing homelessness. If any of this information is publicly available, please provide the relevant links. Please provide the information in electronic format (Excel, CSV, or PDF) where possible. If any part of this request is unclear, or if certain data cannot be provided, please advise on exemptions or alternatives. I would be grateful for a response within the statutory 20 working days. Thank you for your assistance. Kind regards,

FOI Response

Freedom of Information Request – Ref: FOI 149-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Hospital Inpatients Identified as Homeless

a. The total number of patients identified as experiencing homelessness while admitted to hospital during the period 1 January 2025 – 31 December 2025.

b. If possible, please provide a breakdown by month.

c. If homelessness is recorded in your patient record system, please indicate the field name or coding used (e.g., “No Fixed Abode”, “Housing Status”, “Domestic Abuse” etc).

Our response:

Admission for 01 January 2025 to 31 December 2025

Month Postcode is ZZ99 3VZ
No Fixed Abode
Postcode is ZZ99 3WZ
 Not known
Postcode is NULL
January 0 0 0
February <5 0 0
March 0 0 0
April <5 0 <5
May 0 <5 0
June <5 0 <5
July <5 0 0
August 0 0 <5
September 0 <5 0
October <5 0 0
November <5 0 0
December <5 0 0
Total Admissions 15

Field name used – Postcode.

You asked:

2. Duty to Refer Referrals

a. The total number of Duty to Refer referrals made to local housing authorities for patients identified as homeless during the same period 1 January 2025 – 31 December 2025.

b. If available, please provide a breakdown by month.

Our response:

The information requested is not held in a way that can be reported on.

You asked:

3. Service or Policy Data

a. Does the trust have a dedicated homelessness liaison nurse, social worker, or specialist team?

Our response:

No.

You asked:

b. Are there formal policies or procedures for identifying homelessness on admission and throughout treatment?

Our response:

No.

You asked:

c. What training does the trust provide for staff on:

i. Identifying homelessness

ii. The Duty to Refer under the Homelessness Reduction Act 2017?

Our response:

Training course on internal training portal entitled “Duty to Refer for Frontline NHS Staff”.

You asked:

4. If available, please provide any written guidance, protocols, or discharge guidance given to staff to support patients experiencing homelessness.

Our response:

None held, Not applicable.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.