Freedom of Information Request – Ref: FOI 150-2026
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
Q1. Please provide contract details for your hardware device supply and lifecycle arrangements.
Our response:
All equipment provided as part of the contract with CDW:
Contract End Date: 16 June 2029
Annual Spend 25/26: £2,692k across Revenue and Capital
Contract Length: 5 years
You asked:
Q2. Please provide contract details for your Mobile Device Management (MDM) or Unified Endpoint Management (UEM) platform.
Our response:
All equipment provided as part of the contract with Bytes:
Product Name: Intune
Contract End Date: 30 June 2026
Annual Spend 25/26: Costs are part of the Office 365 subscription
Contract Length: 3 year
No. of Units/Licenses/Devices: 5700
You asked:
Q3. Please provide contract details for your collaboration and productivity platforms.
Our response:
All equipment provided as part of the contract with Bytes:
Contract End Date: 30 June 2026
Annual Spend 25/26: Costs are part of the Office 365 subscription
Contract Length: 3 years
No. of Units/Licenses/Devices: 5700
You asked:
Q4. Please provide contract details for your printing arrangements.
Our response:
All equipment provided as part of the contract with Canon:
Contract End Date: 16 June 2029
Annual Spend 25/26: £185k
Contract Length: 5 years
No. of Units/Licenses/Devices: 252 printers on our estate – these being a mix of MFD’s and smaller print only devices
You asked:
Q5. Please provide contract details for your IT service desk and helpdesk tooling.
Our response:
Supplier Name: iService Solutions Limited
Product Name: Halo ITSM Subscription
Contract End date/expiry: 12 February 2028
Annual Spend 2025/26: £43,837.92
Contract Length: 5 years
No. of Units/Licenses/Devices: 49 Concurrent Agent Licenses
You asked:
Q6. Does your trust use Robotic Process Automation (RPA) or IT automation / orchestration tools? If yes, please provide contract details.
Our response:
Linked to Microsoft contract details above – Power automate.
You asked:
Q7. How many people are currently employed in your trust’s IT department (full-time equivalents)?
Our response:
31 full-time equivalents.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss20@nhs.net
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.