Freedom of Information Request – Ref: FOI 076-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
We are looking to overhaul our internal FOI process and hoping your current practices can give us inspiration, such as management software, etc.
Please write anything you like in the table provided and send back when you can.
Our response:
| Public Authority | Internal FOI reminders automated? (Y/N) | Dedicated software to manage FOIs? (Y/N) | Name of software? | Would keep? / Wish to change? | Using online FOI submit form? (Y/N) | WTE Dedicated FOI resource? | Average FOIs tracked monthly? | Current overdue estimate? (Optional) | Any other ‘lightbulb’ recommendations? |
| Gloucestershire Health and Care NHS Foundation Trust | No | No | N/A | Change | Yes | 1 | 38 | N/A | Comprehensive FOI policy and Standard Operating Procedure |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.