Freedom of Information Request – Ref: FOI 339-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
I am submitting this request under the Freedom of Information Act 2000 to obtain details regarding the total expenditure by your trust on transcription services. Specifically, I would like to request the following information for the last three financial years (or the most recent available period):
1. Total expenditure on outsourced transcription services (including third-party providers and digital dictation/transcription software).
Our response:
£251,943
You asked:
2. Total expenditure on in-house/on-premises medical secretaries whose primary role includes transcription and documentation.
Our response:
The Trust does not have any in-house/on-premises medical secretaries whose primary role includes transcription and documentation.
You asked:
3. If possible, a breakdown of costs by year and/or service provider.
Our response:
| Financial Year | Cost £ |
| 2021/22 | 83,707 |
| 2022/23 | 73,055 |
| 2023/24 | 95,181 |
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.