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Contracts > Financial Management System (FMS) / ERP solution

Freedom of Information request Financial Management System (FMS) / ERP solution

Response published: 7 May 2026
Contracts

FOI Request

Dear FOI officer, I am writing to you to make a request under the Freedom Of Information Act 2000. Please provide the following information regarding your Financial Management System (FMS) or ERP solution: 1. Do you operate your finance function via a shared service provider or via an in-house system? 2. If shared service, please provide the name of the provider. 3. If in-house, please provide the system name and vendor. - Underlying ERP platform (if known), Core modules in use (e.g. Finance, Procurement, Payroll), Hosting model (Cloud / On-premise / Hybrid) 4. Please provide the contract start date and end date for the current solution. 5. Please outline any available contract extension options and whether they have been exercised. 6. Any known timelines for re-procurement or system transformation If any of this information is already published please direct me to the relevant publication. If you could please confirm receipt of this request and acknowledgement that request will be processed and completed within the 20 working days of receipt. Many thanks

FOI Response

Freedom of Information Request – Ref: FOI 146-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Do you operate your finance function via a shared service provider or via an in-house system?

Our response:

Hybrid model.

You asked:

2. If shared service, please provide the name of the provider.

Our response:

Gloucestershire Shared Service, hosted by Gloucestershire Hospitals NHS Foundation Trust.

You asked:

3. If in-house, please provide the system name and vendor. – Underlying ERP platform (if known), Core modules in use (e.g. Finance, Procurement, Payroll), Hosting model (Cloud / On-premise / Hybrid)

Our response:

Centros – Finance and Procurement – Cloud.

You asked:

4. Please provide the contract start date and end date for the current solution.

Our response:

01 April 2025 to 31 March 2030.

You asked:

5. Please outline any available contract extension options and whether they have been exercised.

Our response:

Not applicable.

You asked:

6. Any known timelines for re-procurement or system transformation

Our response:

Not applicable.

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.