Freedom of Information Request – Ref: FOI 331-2025
Thank you for your recent Freedom of Information request. Please find our response below.
You asked:
Please provide the following information about the platform:
1. Costs per annum
Our response:
For 2024/2025, the subscription was £11,210.00 (excluding VAT).
You asked:
2. Contract status and contract terms including start and end dates
Our response:
The subscription period is from 01/10/2024 to 30/09/2025.
Use of all Software and Services are subject to Snap Surveys’ Snap XMP Subscription Agreement, the terms of which are available at https://www.snapsurveys.com/surveysoftware/snap-xmp-subscription-agreement-uk/.
Next steps:
Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:
Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk
If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.