Gloucestershire Health and Care- NHS Trust logo
with you, for you
Estates > External Property Tracing Services

Freedom of Information request External Property Tracing Services

Response published: 19 August 2026
Estates

FOI Request

For the attention of: • The officer with responsibility for the management of privately owned residential empty properties; and • Any other officer or team with responsibility for private residential empty homes. In accordance with the provisions of the Freedom of Information Act, I would be grateful if you could provide the following information: 1. Use of External Property Tracing Services Please confirm whether the Council currently engages, or has engaged within the last three years, any external organisation to assist in identifying, tracing, or locating the owners of privately owned residential properties that are empty, or suspected to be empty. If so, please provide: • The name of each organisation engaged. • The nature of the services provided; and • The dates during which those services were used. 2. Responsible Officers and Teams Please provide the following details for the officer(s) and/or team responsible for the Council's work relating to privately owned residential empty homes: • Name: • Job title: • Email address: • Direct telephone number: Where individual contact details are exempt from disclosure, please provide the relevant team contact details instead. I look forward to your response within the statutory timeframe prescribed by the Freedom of Information Act. Yours faithfully,

FOI Response

Freedom of Information Request – Ref: FOI 240-2026

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Use of External Property Tracing Services

Please confirm whether the Council currently engages, or has engaged within the last three years, any external organisation to assist in identifying, tracing, or locating the owners of privately owned residential properties that are empty, or suspected to be empty.
If so, please provide:

• The name of each organisation engaged.
• The nature of the services provided; and
• The dates during which those services were used.

2. Responsible Officers and Teams

Please provide the following details for the officer(s) and/or team responsible for the Council’s work relating to privately owned residential empty homes:

• Name:
• Job title:
• Email address:
• Direct telephone number:

Where individual contact details are exempt from disclosure, please provide the relevant team contact details instead.

Our response:

Please be advised that Gloucestershire Health and Care NHS Foundation Trust does not hold the information requested. The Trust is not a council and does not carry out functions relating to privately owned residential empty homes. You may wish to redirect your request to Gloucester City Council, which may be more likely to hold this information: FOI@gloucester.gov.uk

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.