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Responses > Exception Reporting

Freedom of Information request Exception Reporting

Response published: 21 October 2025

FOI Request

Dear Gloucestershire Health and Care NHS Foundation Trust, I am writing to request information under the Freedom of Information Act regarding Exception Reporting FOI. Please can you complete the below questions. 1. Please complete the below table on the software currently used in each department to allow resident doctors to submit exception reports*: * exception reporting refers to a system that allows doctors and other healthcare professionals to formally log any deviations from their agreed work schedule Department Software Annual License of Software (if other costs, please specify) Contract Start Date Contract End Date Does the system meet the latest NHS Employers requirements on exception reporting? Tick if yes Urgent and Emergency Services Medical Care Surgery Critical Care Maternity Services for Children and Young People End of Life care Outpatient Community Mental Health Other (please specify) 2. Are there any plans to change or upgrade the current exception reporting system? Given the NHS requirement for full implementation of the exception reporting reforms by 12th September 2025 (as reported by NHS England) 3. Can you provide the name and contact nformation for the Trusts Guardian of Safe Working Hours contact? 4. Can you provide the name and contact information for the Trusts Medical Education lead? Please do not hesitate to contact me if you have any questions.

FOI Response

Freedom of Information Request – Ref: FOI 221-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

1. Software currently used in each department to allow resident doctors to submit exception reports*:

Our response:

Not applicable.  None of the systems we use do the type of exception reporting.

You asked:

2. Are there any plans to change or upgrade the current exception reporting system? Given the NHS requirement for full implementation of the exception reporting reforms by 12th September 2025 (as reported by NHS England)?

Our response:

Not applicable

You asked:

3. Can you provide the name and contact information for the Trusts Guardian of Safe Working Hours contact?

Our response:

Hannah Williams, Deputy Director of Nursing, 0300 421 8100

You asked:

4. Can you provide the name and contact information for the Trusts Medical Education lead?

Our response:

Dr Jo Stratford, Medical Education Director, 0300 421 8100

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.