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Responses > Direct Engagement Model and Technology Platform

Freedom of Information request Direct Engagement Model and Technology Platform

Response published: 22 May 2025

FOI Request

I am writing to request the following information under the Freedom of Information Act 2000: 1. What technology platform does the Trust currently use to support its Direct Engagement (DE) model for the medical locum workforce? 2. What is the name of the platform provider? 3. What is the cost of the platform expressed as a percentage fee or pence per hour? 4. What staffing groups does the Trust include in its Direct Engagement (DE) model (e.g., medical, AHPs, clinical, non-clinical)? 5. What is the current uptake of the DE model within the Trust, specifically as a percentage or proportion of the total locum workforce?

FOI Response

Freedom of Information Request – Ref: FOI 029-2025

Thank you for your recent Freedom of Information request. Please find our response below.

You asked:

I am writing to request the following information under the Freedom of Information Act 2000:

1. What technology platform does the Trust currently use to support its Direct Engagement (DE) model for the medical locum workforce?

Our response:

Clarity and ESR

You asked:

2. What is the name of the platform provider?

Our response:

ID Medical – Clarity

You asked:

3. What is the cost of the platform expressed as a percentage fee or pence per hour?

Our response:

MSP 1% and 3.5% for DE

You asked:

4. What staffing groups does the Trust include in its Direct Engagement (DE) model (e.g., medical, AHPs, clinical, non-clinical)?

Our response:

Medical and AHP

You asked:

5. What is the current uptake of the DE model within the Trust, specifically as a percentage or proportion of the total locum workforce?

Our response:

15%

Next steps:

Should you have any queries in relation to our response, please do not hesitate to contact us. If you are unhappy with the response you have received in relation to your request and wish to ask us to review our response, you should write to:

Louise Moss
Head of Legal Services / Associate Director of Corporate Governance
c/o Gloucestershire Health and Care NHS Foundation Trust
Edward Jenner Court
1010 Pioneer Avenue
Gloucester Business Park
Brockworth, GL3 4AW
E-mail: louise.moss@ghc.nhs.uk

If you are not content with the outcome of any review, you may apply directly to the Information Commissioner’s Office (ICO) for further advice/guidance. Generally, the ICO will not consider your case unless you have exhausted your enquiries with the Trust which should include considering the use of the Trust’s formal complaints procedure. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.